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Last Updated: August 18, 2025
Privacy Policy
Physna, Inc. provides services through our technology platform that allow our customers to upload 3D models and make them searchable and accessible for classification, identification, comparison, and analysis. This Privacy Policy is designed to help you understand how we collect, use, and share your personal information and to help you understand and exercise your privacy rights.
SCOPE
This Privacy Policy applies to personal information processed in our capacity as “controller” or “processor” (“Physna,” “we” or “us'') under applicable data protection laws on our website Physna.com, and does not apply to all products, websites, or services offered by Physna, LLC.
Your privacy is important to us, and so is being transparent about how we collect, use and share information about you. This Privacy Policy is designed to help you understand and exercise your privacy rights as they relate to Physna.com and the enterprise services only. To make this Privacy Policy easier to read, we collectively refer to these as “Services”
We refer to the terms below, any additional terms, terms of service, terms within the enterprise API, and any applicable policies and guidelines collectively as “Terms”. You agree to comply with the Terms, and that the Terms will describe your rights and responsibilities. If you do not agree with this policy, do not access or use our Services.
An Important Note: This Privacy Policy does not apply to any of the personal information that our customers may collect and process using Physna’s Services (“Customer Data”). For example, if our customer provides information to us so you can access our Services on their behalf, or if they provide us with 3D Models that have your information associated with it, this is Customer Data. Our customers’ respective privacy policies govern their collection and use of Customer Data. Our processing of Customer Data is governed by the contracts that we have in place with our customers, not this Privacy Policy. Any questions or requests relating to Customer Data should be directed to our customer.
For information on how to contact us, please refer to “Contact Us” below.
PERSONAL INFORMATION WE COLLECT
The information we collect depends on how you interact with us, our Services, and the requirements of applicable law. We collect information you provide to us, information that is obtained automatically, and information from other sources.
Information You Provide to Us Directly
We receive and store information that you provide in relation to our company and its Services. You interact with our Services while doing things such as creating an account, communicating with us, or when you submit a job application. As a result you might supply us with your name, email address, your role at your business, and your project needs.
Job Applications. We may post job openings and opportunities on our Services. If you reply to one of these postings by submitting your application, CV and/or cover letter to us, we will collect and use your information to assess your qualifications.
Information Collected Automatically
We may collect personal information automatically when you use our Services:
Automatic Data Collection. We may collect some personal information automatically when you use our Services, including information about your interaction or use of our Services. Examples of this type of information are: Automatic data collection, Cookies, Pixel Tags/Web Beacons and other cookies and Analytics. For more information on how we use cookies and how you can manage your preferences, please see the “Cookies and Tracking Technologies” section below and our Cookie Policy (if applicable).
Information Collected for Other Sources:
We may obtain information about you from other sources, including through third-party services and organizations. For example, if you access our Services through a third-party application, a third-party login service, or a social networking site, we may collect information about you from that third-party application that you have made available via your privacy settings or through the third-party.
COOKIES AND TRACKING TECHNOLOGIES
We use cookies and similar tracking technologies on our website to enhance your browsing experience, analyze usage, and support our marketing efforts. These technologies may collect information such as your device type, browser information, IP address, pages visited, and actions taken on our website.
Types of Cookies We Use:
Essential cookies – Required for website functionality.
Analytics cookies – Help us understand how visitors interact with our site.
Advertising cookies – Used to deliver relevant ads and track marketing performance.
Cookie Consent
When you visit our website, you will be presented with a cookie banner asking you to accept or reject non-essential cookies. By continuing to use our site without changing your settings, or by clicking “Accept,” you consent to our use of cookies as described in this policy.
For more detailed information about the cookies we use, including a list of individual cookies and their purpose, please refer to our Cookie Policy or contact us directly at privacy@physna.com.
Cookie Policy
This cookie policy explains how Physna, Inc. (“Company”, “we”, “us”, “our”) uses cookies, which are used to personalize content, analyze traffic, and for marketing purposes and is specific to the Physna.com website. Your rights to accept or reject cookies are covered in this policy.
This policy explains how we share information about your use of our site with our social media, and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.
What are cookies?
Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, and to provide reporting information.
Essential cookie is a type of cookie that is used by the website to function properly, without which the site would not work. This type of cookie does not collect any personally identifiable information about you and does not track your browsing habits.
First party cookies These cookies allow website owners to collect analytics data, remember language settings, and perform other useful functions that provide a good user experience.
Third Party cookies enable third party features or functionality to be provided on or through the website (i.e. interactive content and analytics). An example of a third party cookie is data received by third parties when users are directed to Physna.com via Linkedin, Facebook, or other platforms.
Persistent cookies A persistent cookie is a file stored on a user's computer that remembers information or preferences that the user has previously saved. This saves time and creates a more convenient website experience.
Every time you visit Physna’s website, you will be prompted to accept or decline cookies. Physna.com does not provide for user accounts, therefore, acceptance of the cookie policy is required for each session.
How can I control cookies?
You have the right to decide whether to accept or reject cookies. You can exercise your cookie rights by accepting or declining at the opening of each session on the Physna.com website. Essential cookies cannot be rejected as they are strictly necessary for the operations of the site.
How do we use cookies?
ESSENTIAL WEBSITE COOKIES
gdpr-cookies-permission
Purpose: Basic Functionality
Cookie Type: Session
FIRST PARTY COOKIES
_an_uid
Purpose: A unique identifier for the purposes of running creative ads
Cookie Type: Persistent Advertising
Duration: 1 week
_fbp
Purpose: Behavioral advertising by Facebook (Meta)
Cookie Type: Persistent Advertising
Duration: 90 days
_ga
Purpose: Google Analytics cookie for distinguishing users across browsing sessions and visits
Cookie Type: Persistent Analytics
Duration: 2 years
_ga_<container-id>
Purpose: Persist session state by Google Analytics 4 (GA4) to associate user interactions across multiple pages within the same session
Cookie Type: Persistent Analytics
Duration: 2 years
_gd_session
Purpose: A unique identifier for the visitor's session on the website. Used to correlate page views and activities to a single browsing session on the website. It will remain unique for the duration of the cookie
Cookie Type: Persistent Analytics Tracker
Duration: 4 hours
_gd_visitor
Purpose: A unique identifier for the visitor that is specific to the website, and will remain unique for the duration of the cookie
Cookie Type: Persistent Analytics
Duration: 2 years 12 hours
_gd_svisitor
Purpose: A long lived unique identifier of this visitor on the website. It is either correlated to the 6suuid or a unique value, and can be changed during the lifetime of this cookie
Cookie Type: Persistent Analytics
Duration: 2 years 12 hours
THIRD PARTY COOKIES
6suuid
Purpose: A third-party unique identifier for the visitor that is managed by 6sense
Cookie Type: Persistent Analytics
Duration: 2 years 12 hours
HOW WE USE YOUR INFORMATION
We use your information for a variety of business purposes, including to provide our Services, for administrative purposes, and to market our products and Services, as described below.
Provide Our Services
We use your information to fulfill our contract with you and provide you with our Services, such as:
Managing your information and accounts;
Providing access to certain areas, functionalities, and features of our Services, including providing information associated with the 3D models you upload to other users and providing you with information associated with 3D models uploaded by others;
Answering requests for customer or technical support;
Communicating with you about your account, activities on our Services, and policy changes;
Administrative Purposes
We use your information for various administrative purposes, such as:
Pursuing our legitimate interests such as direct marketing, research and development (including marketing research), network and information security, and fraud prevention;
Detecting security incidents, protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for that activity;
Measuring interest and engagement in our Services;
Improving, upgrading or enhancing our Services;
Developing new products and Services;
Authenticating and verifying individual identities, including requests to exercise your rights under this policy;
Auditing relating to interactions, transactions and other compliance activities;
Complying with our legal obligations.
Marketing our Products and Services
We may use personal information to tailor and provide you with content and Physna product services announcements. We may provide you with these materials as permitted by applicable law.
Some of the ways we market to you include email campaigns, custom audiences and “interest-based” or “personalized marketing”.
We may also collect personal information from individuals and third parties to assess and pursue potential business opportunities.
If you have any questions about our marketing practices or if you would like to opt out of the use of your personal information for marketing purposes, you may contact us at any time as set forth in “Contact Us” below.
Other Purposes
We also use your information for other purposes as requested by you or as permitted by applicable law.
Consent. We may use personal information for other purposes that are clearly disclosed to you at the time you provide personal information or with your consent.
Automated Decision Making. We may engage in automated decision making, including profiling. Physna’s processing of your personal information will not result in a decision based solely on automated processing that significantly affects you unless such a decision is necessary as part of a contract we have with you, we have your consent, or we are permitted by law to engage in such automated decision making. If you have questions about our automated decision making, you may contact us as set forth in “Contact Us” below.
De-identified and Aggregated Information. We may use personal information and other information about you to create de-identified and/or aggregated information, such as de-identified demographic information, de-identified location information, information about the device from which you access our Services, or other analyses we create.
HOW WE DISCLOSE YOUR INFORMATION
We disclose your information to third parties for a variety of business purposes, including to provide our Services, to protect us or others, or in the event of a major business transaction such as a merger, sale, or asset transfer, as described below.
Disclosures to Provide our Services
The categories of third parties with whom we may share your information are described below.
Service Providers. We may work with third-parties in order to offer certain Services or features to you.
Business Partners. We may share your personal information with business partners to provide you with a product or service you have requested. We may also share your personal information to business partners with whom we jointly offer products or services.
Affiliates. We may share your personal information with our company affiliates for our administrative purposes, including activities such as IT management, for them to provide services to you or support and supplement the Services we provide.
Disclosures to Protect Us or Others
We may access, preserve, and disclose any information we store associated with you to external parties if we, in good faith, believe doing so is required or appropriate to: comply with law enforcement or national security requests and legal process, such as a court order or subpoena; protect your, our, or others’ rights, property, or safety; enforce our policies or contracts; collect amounts owed to us; or assist with an investigation or prosecution of suspected or actual illegal activity.
Disclosure in the Event of Merger, Sale, or Other Asset Transfers
If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, purchase or sale of assets, or transition of service to another provider, your information may be sold or transferred as part of such a transaction, as permitted by law and/or contract.
Your Privacy Rights
In accordance with applicable law, you may have the right to:
Access Personal Information about you, including: (i) confirming whether we are processing your personal information; (ii) obtaining access to or a copy of your personal information in a structured, commonly used, and machine readable format; and (iii) receiving an electronic copy of personal information that you have provided to us, or asking us to send that information to another company in a structured, commonly used, and machine readable format (the “right of data portability”);
Request Correction of your personal information where it is inaccurate or incomplete. In some cases, we may provide self-service tools that enable you to update your personal information;
Request Deletion of your personal information;
Request Restriction of or Object to our processing of your personal information; and
Withdraw your Consent to our processing of your personal information.
If you would like to exercise any of these rights, please contact us as set forth in “Contact Us” below. We will process such requests in accordance with applicable laws.
SECURITY OF YOUR INFORMATION
We take steps to ensure that your information is treated securely and in accordance with this Privacy Policy. Unfortunately, no system is 100% secure, and we cannot ensure or warrant the security of any information you provide to us. To the fullest extent permitted by applicable law, we do not accept liability for unauthorized disclosure.
By using our Services or providing personal information to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of our Services. If we learn of a security system’s breach, we may attempt to notify you electronically by posting a notice on our Services, by mail or by sending an email to you.
INTERNATIONAL DATA TRANSFERS
All information processed by us may be transferred, processed, and stored anywhere in the world, including, but not limited to, the United States or other countries, which may have data protection laws that are different from the laws where you live. We endeavor to safeguard your information consistent with the requirements of applicable laws.
If we transfer personal information to countries outside the European Economic Area, we will put in place appropriate safeguards to ensure that this transfer complies with the applicable laws and regulations. For more information about these safeguards, please contact us as set forth below.
RETENTION OF PERSONAL INFORMATION
We store the personal information we collect as described in this Privacy Policy for as long as you use our Services or as necessary to fulfill the purpose(s) for which it was collected, provide our Services, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements, and comply with applicable laws.
OTHER PROVISIONS
Third-Party Websites/Applications. The Services may contain links to other websites/applications and other websites/applications may reference or link to our Services. These third-party services are not controlled by us. We encourage our users to read the privacy policies of each website and application with which they interact. We do not endorse, screen or approve, and are not responsible for, the privacy practices or content of such other websites or applications. Providing personal information to third-party websites or applications is at your own risk.
Supervisory Authority. If you are located in the European Economic Area, Switzerland, the United Kingdom or Brazil, you have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal information violates applicable law.
Changes to our Privacy Policy. We may revise this Privacy Policy from time to time in our sole discretion. If there are any material changes to this Privacy Policy, we will notify you as required by applicable law. You understand and agree that you will be deemed to have accepted the updated Privacy Policy if you continue to use our Services after the new Privacy Policy takes effect.
CONTACT US
If you have any questions about our privacy practices or this Privacy Policy, or to exercise your rights as detailed in this Privacy Policy, please contact us at:
Physna, Inc.
250 West St. Ste 150
Columbus, OH 43215
Telephone: 844-474-9762
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