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Sub-Processor Notice Central Tickets Sub-Processor Notice Effective Date: 19th March 2018 As part of our operations, Central Tickets engages trusted third-party service providers and partners (“sub-processors”) to assist in delivering services to our customers and partners. These sub-processors process personal data only under our instruction and in compliance with UK and EU GDPR. Categories of Sub-Processors Sub-Processor Category Purpose Location of Processing Safeguards Cloud infrastructure providers Hosting and platform infrastructure Global (US, EU, India, Australia) SCCs, ISO 27001, 2FA Email and communication platforms Sending transactional, service-related and marketing emails Ireland, US, APAC SCCs, Role-Based Access Control Customer support platforms Managing customer queries and internal support UK, EU, US SCCs or UK IDTA, limited access Payment and financial tools Handling VAT, invoices, and online transactions UK, Ireland, US PCI-DSS, SCCs, purpose-limited Project and team collaboration Internal task and sprint management EU, US, Australia 2FA, encrypted channels, audit logs Development and QA tools Website & application development & testing India, EU, US, Australia SCC's, Role Based Access Control, M-FA, TLS Encryption, Limited Retention. General business applications Business support functions, analytics, and team productivity UK, EU, US, Israel, Estonia SCCs, ISO 27001, confidentiality clauses Updates We will notify clients of any significant changes to the above categories or the addition of new sub-processors via updates to our Privacy Policy. Last Reviewed: 26th July 2025 Contact: For questions or more information about our sub-processing arrangements, please contact: Email: enquiries@centraltickets.co.uk DPL: Lee McIntosh