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Skip to main content Trust ProProfs Trusted by over 15 million people! Transparency We believe that trust starts with transparency. Trust ProProfs is an endeavor to provide real-time performance as well as historic data on our system performance and uptime. We take our responsibility of providing high-quality service very seriously and provide unmatched transparency into our system performance - a unique & perhaps the only of its kind in our industry. Reliable Uptime You can easily check our system performance in real-time as well as view the historic information consisting of full monthly performance reports. View uptime report, we strive for near 100% View our fast response time View response time by country View System Performance Live Backups & Reliability The safety and security of our customer's data is critical for us. We run high-end servers protected by advanced security software, striving for full data backup for our customers. Data centers are located in Dallas & Northern Virginia, USA Servers are hosted with AWS and IBM. They both have SOC2 Type 2 reports and provide all the physical security protection measures Daily local & remote backup included in all plans State-of-the-art infrastructure that manages physical security 24/7 with biometric scanners, CCTV cameras, and power backup Servers hosted at a secure location, with multiple power feeds & fiber links Regular maintenance updates for software and infrastructure Data Security With ProProfs, there are multiple layers of data security in place, first is the WAF (Web Application Firewall), which provides web security against external exploits and attacks. Behind this firewall is our network of dedicated servers that are securely hosted with AWS and IBM. We have DDoS mitigation in place at all of our data centers Performing periodic scans in order to mitigate the risk of SQL injection, cross-site scripting, and other vulnerabilities Data in transit is encrypted using TLS Data protection measures against anomalies and malware. Safe-browsing detection using logs and event triggers to automatically block and filter out rouge IPs Our Privacy Policy ProProfs' Commitment to GDPR See more Other protections through our CDN and security measures include Browser Integrity HTTP header analysis for threat signatures. Visitor Reputation Third-party check through CDN for reputation analysis of every request. Collaborative security Our CDN provider CloudFlare shares information across its network to block attacks before they occur. Additional security We also audit using third-party services that scans for different classes of vulnerabilities including, but not limited to, OASP Top 10 Web Application Security Risks and other known security holes. Data Portability With ProProfs, you get access control over your data, with security options such as password protection, granting or revoking user access, and a lot more for protecting your quizzes, surveys and courses. Our reports are exportable and downloadable to CSV and Excel files, so you can also export your data to other systems such as LMS, CRM, HRIS, etc. Download, print, or delete your data at any time Export your data as CSV or Excel spreadsheets Use our API to export data into your company's database Trusted by Over 15 Million Users Globally 3 Reasons to Choose ProProfs Delightfully Smart Tools We feel that software should not be clunky or difficult to use. Our talented developers thrive on technical challenges. But we never forget that software is more than science - it’s also art. This is why we carefully design each screen, write each sentence, and craft our software so that it’s a simple, delightful experience when you use it. 24/7 Awesome Human Support All of our software is backed by awesome support. When we wanted to offer a knowledge base that answered questions proactively, and we couldn’t find a truly great product on the market, we built it. When we couldn't find a great chat solution, we built that, too. People think we’re crazy to offer phone, chat, and email support. We still do it. When it comes to awesome support, we go the distance! Global Team We are an international company with offices in Santa Monica, California, and Delhi-NCR, India, giving us a globally diverse team that is both innovative and service-oriented. Our diversity gives us a unique perspective on every problem and the ability to be available to you in every time zone. With these tremendous assets, we have built a company that serves millions of users each month with delightful products backed by our awesome support team. We Believe Software Should Make You Happy We are building a 100-year company with awesome human support We are building a 100-year company with a mission to DELIGHT customers. People think we’re crazy to offer phone, chat, and email support. We still do it. When it comes to awesome support & building delightful software, we go the distance - try it, and you will love it. Join Our Thriving Community “ProProfs has a great solution & excellent service!” Read Full Story Acer “Efficiently handled our multi-user collaboration and concurrent authoring.” Read Full Story Duracell “Helped us reduce the number of calls going to the corporate help desk!” Read Full Story Nissan “ProProfs enabled collaboration & helped us deflect support tickets.” Read Full Story Adobe “Efficiently handled our multi-user collaboration and concurrent authoring.” Read Full Story Zoho “Painless to execute an exam to several 100 global employees!” Read Full Story Thermo Fisher View All Success Stories Featured In We've Received Great Press & Awards!