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Introducing Blocks.aiThe control plane and networking layer for AI agents. Security At PubNub, we are committed to keeping our systems, data, and product(s) secure so that the interests and privacy of our customers are protected. Product Security admin_panel_settings Identity and Access Management PubNub Access Manager provides token-based r/w access control for each channel of data. Real-time token grant / revoke capabilities take effect instantly across all global PoPs. lock Data Protection and Encryption TLS and AES256 encryption, plus support for BYOE (bring-your-own-encryption) models. password Network Security PubNub’s production environment is separate from the internal organization network, ensuring all customers’ data and functional servers remain safe. storage Data Storage Lock down data storage to specific geographic regions, such as “EU-Only” Storage, “APAC-Only” Storage or “US-Only” Storage. security Physical and Network Security PubNub uses Amazon Web Services, Inc. (“AWS”) to securely host our servers and all customer data due to its comprehensive compliance and controls. Operational Security check Availability PubNub’s uptime commitment is 99.999% for select customers, including scheduled maintenance windows. notification_important Breach or Security Incident PubNub’s breach notification protocol ensures that impacted customers are made aware as soon as an incident is confirmed. business Business Continuity Our business continuity/disaster recovery plan incorporates input from comprehensive third-party risk management tools. Organizational Security auto_awesome Security Awareness All PubNub employees complete ongoing Security Awareness training to protect both PubNub and customer data. gpp_maybe Enterprise Risk Management PubNub’s process for risk assessment and management is required for all departments and is based on the NIST Risk Management Guide for Information Technology Systems, NIST SP 800-30. assured_workload Privacy Program PubNub’s dedicated Compliance Team ensures that our products reflect best practices in privacy standards and adhere to the latest privacy regulations in all applicable countries and states. folder Policies and Procedures PubNub documents and disseminates best-in-class policies and procedures that both support a culture of ethics and compliance and also serve to address security and privacy risks. bug_report Bug Bounty Program At PubNub, we welcome collaboration with the security community. Our Bug Bounty Program enables responsible researchers to report vulnerabilities safely and responsibly, ensuring we maintain the highest standards of trust and protection for our customers. Learn more arrow_forward