Snapshot 128503

Document
Security page
URL
https://www.puppet.com/security
Fetched
HTTP status
200
Content type
text/html; charset=utf-8
Fetch mode
static
Size
221880 bytes
SHA-256 (raw)
7ba3cfdd0d77ecafc593af7e05d93c45dfd22e76e63e3645ab20f8e8f883dbf6
SHA-256 (normalized text)
160a5697ddb684c9cec3b88d51f993ee09a7c23b86c4ada3f091a648d3199a61

Normalized text

Scripts and page chrome removed; this is what change detection compares.

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Perforce Security & Compliance
Security is built into our products from initial design and integrated throughout the development lifecycle.
Quick Links
Report a security or AI vulnerability or concern – coordinated disclosure
Contact: [email protected]
Request SOC 2, ISO artifacts, security questionnaires, and architecture summaries
View: Customer Security Portal: trust.perforce.com
Our Commitment
Transparent Security
Our commitment to security means clear documentation, auditable processes, and APIs that respect your time and your data.
Shared Responsibility
Security is a team sport. We provide the guardrails, insights, and support you need to build resilient applications without compromising speed or creativity.
Continuous Improvement
Threats evolve - and so do we. We’re committed to staying ahead of the curve, so you can focus on what you do best: building great software.
Responsible AI
We are committed to the responsible development and deployment of artificial intelligence in accordance with the principles of the EU AI Act and ISO/IEC 42001.
Industry-Standard Compliance, Security, Data Privacy, & AI
How We Meet Industry Standards and Customer Expectations
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Information Security and AI Management System (ISMS/AIMS): Our ISMS and AIMS govern enterprise policies, exception handling, and program operations, including incident response and vulnerability management.
Risk management: We track risks in a centralized register and drive remediation through owners, timelines, and board‑level visibility.
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SOC 2 Type 2 (security, availability, confidentiality): The latest attestation for selected cloud services is available under NDA via our Customer Security Portal (bridge letters provided as needed).
ISO 27001: We are executing our Information Security Management System (ISMS) program and publish certificates for covered business units upon issuance and available on our Trust Center.
AI Compliance with ISO 42001: Perforce has achieved ISO 42001 for many of our products. See our Trust Center for more information.
Vendor infrastructure certifications. Our hosting and colocation partners maintain ISO 27001/22301/9001 and SOC attestations.
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Encryption: TLS 1.2+ for data in transit; encryption at rest for customer data stores; options to integrate with customer identity providers and control application‑level access.
Identity & Access: Role‑based access control (RBAC), SSO/SAML/OIDC for supported products, least‑privilege administration, and periodic access reviews.
Backups & Resilience: Regular backups, integrity validation, and service‑level recovery plans aligned to product RTO/RPO targets.
Privacy: Our DPA incorporates SCCs (and UK addenda where applicable), details subprocessors, and clarifies roles and responsibilities for personal data.
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Threat modeling & design reviews for significant architectural changes (e.g., SSO integrations).
Code security with static, dependency, and container scanning; build integrity controls.
Penetration testing across applications and cloud services with remediation tracking to closure.
CVE & coordinated disclosure for product issues to ensure customers can assess and remediate quickly.
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Continuous scanning and intake: We triage findings from scanners, pen tests, third‑party advisories, and coordinated disclosures.
Risk‑based remediation: Prioritization considers exploitability and business impact; critical issues follow accelerated SLAs.
Customer communication: For impactful product vulnerabilities, we publish advisories and remediation steps through official channels and our portal.
Report a security or AI concern or vulnerability: [email protected]. Please include product, version, and reproduction details. We practice coordinated disclosure and appreciate responsible research.
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Security Incident Response: Trained responders follow documented procedures for identification, containment, eradication, and recovery.
Notification: We notify affected customers consistent with contractual and legal requirements and conduct post‑incident reviews to improve controls.
Escalation & Governance: Executive and legal leadership are engaged for major incidents, with evidence handling procedures and law‑enforcement coordination as appropriate.
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Employee AI acceptable use policy outlines tool approval process, data handling restrictions, and review paths.
AI in products adheres to principles for fairness, transparency, and privacy. Where third‑party AI is used, vendors are reviewed against our security and compliance standards.
Alignment with emerging standards (e.g., ISO 42001, EU AI Act) as this landscape evolves.
Learn more about Perforce AI products on our Responsible AI at Perforce.
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Frequently Asked Questions
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Frequently Asked Questions
View compliance documentation, security controls and FAQ’s
Request SOC/ISO reports and pen‑test summaries
Download our DPA and view sub-processors
Explore compliance webinars
More information on our trust center can be found here: trust.perforce.com
Need something not listed or need to submit a SIG/CAIQ/HECVAT or questionnaire? Please contact your account team for further assistance.
Submit product, version, and reproduction details to [email protected]. We follow coordinated disclosure and appreciate responsible research.
Subscribe to our Trust Center and receive notifications by clicking 'Subscribe to Updates' in the top-right navigation at: trust.perforce.com.