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Vulnerability Disclosure Policy Background The Vulnerability Disclosure Policy (VDP) provides guidelines for reporting potential security vulnerabilities in our products, services and systems. It establishes a safe, legal and coordinated way for customers and the public to disclose issues responsibly. Please note: Keeper Security, Inc. also operates an official bug bounty program. Submissions under this Vulnerability Disclosure Policy (VDP) are accepted and reviewed, but they will not receive financial compensation or coordinated follow-up. Scope This Policy applies to the following systems owned and operated by Keeper Security: Web applications APIs Mobile Apps All services owned and operated by Keeper Security Reporting Guidelines If you discover a potential vulnerability, please: Report it via Vulnerability Disclosure Form. Include a clear description with technical details. Refrain from publicly disclosing the issue until we have confirmed and mitigated it. Avoid any activity that could disrupt systems, compromise data or impact customers. Rules of Engagement Under this policy and the applicable Keeper terms and conditions, you are not permitted to do any of the following: Exploit vulnerabilities beyond what is necessary to prove their existence. Access, modify or exfiltrate customer or employee data. Compromise privacy, degrade services, availability or affect system integrity. Use automated scanning tools that generate high traffic or denial-of-service conditions. Bug Bounty Program Keeper Security, Inc. also operates a separate public bug bounty program known as “Bugcrowd” that offers coordinated engagement and reward for eligible participants. The bug bounty program is distinct from this Vulnerability Disclosure Policy (VDP). Reports submitted through this VDP are accepted and reviewed at Keeper Security, Inc.'s discretion, but are not eligible for financial compensation or coordinated communication unless through the bug bounty program. Researchers who wish to participate in the bug bounty program may indicate their interest when submitting a report through this VDP, and Keeper Security, Inc. may extend an invitation to join. For more information, please visit Bugcrowd. Platform Platform Products Password Management Enterprise Business Personal Family Privileged Access Management KeeperPAM Self-Managed Keeper Endpoint Privilege Manager KeeperDB Secrets Manager Remote Browser Isolation Managed Service Providers (MSPs) Password Manager for MSPs Privileged Access Manager for MSPs Public Sector Compare Keeper vs CyberArk Keeper vs Delinea Keeper vs BeyondTrust Keeper vs 1Password Keeper vs LastPass Keeper vs Bitwarden View All Technology Security Features Integrations Developers Trust Center Keeper DNA Solutions Solutions Use Cases Privileged Access Management Secure AI Agents Secure Remote Database Access Privileged Session Management Zero-Trust Security Password Management View all Industries Manufacturing Healthcare Universities Federal Government Financial Services Retail View all Pricing Pricing Privileged Access Management Password Management Secure Add-Ons Personal and Family Student Military and Medical Download Resources Resources Product information Documentation End-User Guides Case Studies Datasheets Keeper University Keeper 101 Videos MSP Admin Guide Resources Webinars Research Reports Public Sector Resources Cybersecurity Glossary Cyber Threats Database Passkeys Directory Infographics Sitemap Free Cybersecurity Tools Personal Free Dark Web Scan Business Free Dark Web Scan Secure Password Generator Secure Passphrase Generator Keeper ROI Calculator Encrypted Messaging App Keeper Cyber Check Partners Our Partners Partner Program Affiliate Program MSP Partner Program Contact Contact Support Business Sales Call Us About About About Us Legal and Compliance Newsroom Branding Careers User Reviews Blog Partners English (US) Buy Now