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Intermedia Intelligent Communications Whistic Profile About Intermedia is a leading provider of intelligent cloud communications solutions that help over 150,000 businesses connect better, from wherever, through our AI-powered platform that includes voice, video conferencing, chat, SMS, contact center, business email and productivity, file sharing and backup, security, archiving, and more. We strive to eliminate the need for multiple communications service providers with a seamlessly integrated portfolio of intelligent communications and collaboration solutions, including our flagship product, Intermedia Unite®, all delivered through one highly reliable and secure platform. With month-to-month contract options, one monthly bill, and one intuitive point of administrative control, and having been certified by J.D. Power for excellence in technical support nine times, Intermedia is committed to providing enterprise-grade products to businesses of all sizes through a simple, Worry-Free Experience™. As a partner-first company, Intermedia goes to work for over 7,500 channel partners by providing a comprehensive set of programs, resources, and support to help them grow their revenue and maximize their success. Programs include our Customer Ownership Reseller (CORE™) model – which enables partners to resell, package, and manage Intermedia's solutions as if they were their own, while benefiting from highly attractive economic terms and maintaining ownership of their customer relationships – as well as agent models. Audits and Certifications10 ISO 27001 Certified by Schellman 1 Document GDPR PCI HIPAA CSA STAR Level 1 1 Document SOC 2 SOC 3 1 Document NIS2 DORA GovRAMP Questionnaires1 SIG Lite Additional Documents22 Penetration Test Engagement Letters (3) Governance and Information Security Program.pdf Accountability & Enforcement.pdf Acceptable Use of Systems.pdf Security Awareness & Training.pdf Secure System Deployment.pdf Secure Remote Access.pdf Mobile Device Security.pdf Anti-Malware Protection.pdf Endpoint & Workstation Security.pdf Privacy & Data Access Controls.pdf Information Classification & Handling.pdf Data Protection & Encryption.pdf Incident Response.pdf System Monitoring & Threat Detection.pdf Network Security & Firewalls.pdf Password & Authentication Security.pdf Access Control & Identity Management.pdf PROTECTED DOCUMENT TEST.docx Intermedia Service Hosting & Data Residency_Sept 2026.pdf lightbulb Assurance Center