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Product logins Find logins to all Clarivate products below. BioWorld BioWorld Science Brand Landscape Analyzer Clarivate portal for patent foreign filings Cortellis Cortellis CMC Intelligence Cortellis Drug Discovery Intelligence Cortellis Product Intelligence CPA Global Workbench Darts-ip Derwent Patent Analytics (formerly Innography) Derwent Patent Search (formerly Derwent Innovation) Dialog DRG EndNote Envoy Portal for IP renewals Epidemiology Intelligence Essential Science Indicators Healthbase Healthcare Business Insights (HBI) InCites Inprotech Law Update Service Portal IP Management System ipan Portal Ipendo IPfolio IPR Control for Patrafee customers Journal Citation Reports Key Pathway Advisor Learning Platform E-Commerce Learning Platform – Members Login Market Access Intelligence Master Journal List Memotech Law Update Service Portal MetaCore OFF-X Patent Care Plus Patrafee Helpdesk RiskMark SERION The IP Platform Trademark Watch Analyzer Web of Science home Trust Center Explore how Clarivate protects data, meets global standards and builds confidence through transparent security and compliance practices. Find clear, reliable information about our security programs, compliance standards and commitment to protecting customer data. FAQ How to report a vulnerability? Security built into every Clarivate product Security is a core requirement across the Clarivate product lifecycle. From architecture and design through development, deployment and ongoing operations, we apply consistent security standards and controls. Our teams follow secure development practices, perform regular testing and reviews, and address vulnerabilities in a structured and timely manner. We monitor our environments to detect and respond to emerging threats and continuously improve our defences’. This integrated approach helps protect customer data, maintain service reliability and ensure our products meet the expectations of a global, trust-driven community. Blog September 8, 2026 How Clarivate Approaches Security for Cloud-Based Services Cloud-based services give organizations flexible, reliable access to the information and tools they need. They also make security an important business consideration; one study found that 28% of organizations experienced… north_east Blog July 23, 2026 Clarivate Trust Center: A new resource for transparency and confidence Clarivate launches a new Trust Center to give customers clearer access to cybersecurity, compliance and data protection information north_east chevron_left chevron_right See all insightsnorth_east Our core commitment The Clarivate Trust Center provides clear, reliable information about our security, privacy and compliance practices, helping you understand how we protect data and support trust in every interaction. Information security We understand the importance of adopting industry-leading security practices and technology needed to protect customers’ data. Our security practices are embedded across all our technology, programs and processes north_east Privacy center We prioritize transparency and choice, enabling stakeholders to easily understand how personal data is collected and processed via our Privacy Center. north_east Security compliance We adhere to the latest international data protection and privacy standards to ensure trusted, compliant data handling. north_east Product security Clarivate embeds security from the earliest stages of system and product design, ensuring secure, reliable, and resilient solutions. Our “Security by Design” approach integrates threat modeling, secure architecture, and compliance into every phase of development. We follow an industry-standard Secure Software Development Lifecycle, including SAST/DAST testing, multi-level security reviews, and third-party assessments to identify and remediate vulnerabilities. A 24×7 Security Operations Center monitors all environments via SIEM, correlating encrypted logs with threat intelligence for real-time detection. Clarivate maintains a robust Incident Response Framework with clear roles, escalation paths, and regulatory notification processes to ensure rapid containment, investigation, and customer protection in the event of an incident. Documentation Accessibility Clarivate is committed to providing users with an accessible experience to the fullest extent commercially practical. This directory contains accessibility documentation for our key products. north_east Learn more Summary of standards The Clarivate security standards cover topics such as data protection, access control, encryption, secure software development, and vulnerability management. It also outlines customer responsibilities for preventing unauthorized access and maintaining confidentiality while using Clarivate' s solutions. north_east Learn more Clarivate Compliance with NIS2 and CRA Clarivate aligns its cybersecurity and governance program with the requirements of the NIS2 Directive and the Cyber Resilience Act (CRA) and we have completed a structured readiness and control-mapping assessment. We demonstrate compliance through implemented governance, risk management, security, incident response, business continuity, and supply chain security controls, supported by existing certifications and assurance programs. north_east Learn more ISO certifications that demonstrate our commitment to security Clarivate maintains internationally recognized ISO certifications that validate our security management practices and demonstrate our ongoing commitment to protecting customer data and operations. Security compliancenorth_east ISO 27018 ISO 27032 ISO 22301 ISO 27701 ISO 27017 ISO 27001 Report security vulnerabilities responsibly We encourage responsible reporting of potential security vulnerabilities in our sites and applications. We value the role of external security researchers and work collaboratively to verify and address reported issues. If you identify a concern report it through our HackerOne Responsible Disclosure Program or email a clear description of the issue, its location and steps to reproduce it, to hackerone@clarivate.com Report north_east Frequently asked questions about trust and security Find clear answers to common questions about how Clarivate protects data, maintains compliance and supports transparency across our products and services. You can find information about data security on Clarivate’s Trust Center by visiting Information Security – Clarivate. You can visit Clarivate Security Compliance – Clarivate and navigate to the section on compliance and certifications. To stay updated on Clarivate’s trust and security policies go to the new standard page, you can regularly visit our Trust Center on the Clarivate website. To stay updated on Clarivate privacy policy go to Privacy center – Clarivate. To report a security incident or vulnerability, please contact our security team immediately via our dedicated email address: Responsible Vulnerability Disclosure Program – Clarivate. The Trust Center provides comprehensive resources and documentation regarding our compliance with various industry standards and regulations. Visit the Trust Center at Security Compliance – Clarivate for more information. You can find Clarivate responsible disclosure policy in our Trust Center on the Clarivate website. The policy outlines the procedures for reporting security vulnerabilities and how we handle such reports. Visit the Trust Center at Information Security – Clarivate and look for the section dedicated to responsible disclosure. Clarivate protects customer data using a layered security approach that covers people, processes, and technology. We design our products with security in mind, apply access controls, monitor systems, and test for weaknesses on a regular basis. Our program aligns with recognized frameworks such as ISO 27001 and SOC 2. These standards require documented controls, independent audits, and continuous improvement. You can learn more in our Security Compliance hub. LINK: Security Compliance hub. All customer-facing security and privacy information is available in the Trust Center. It brings together our Information Security, Privacy Center, and Security Compliance pages in one place. These pages explain how we protect data, how we handle personal information, and which standards guide our work. They are written for customers and partners who need clear, reliable answers. Need more information? For additional details or product-specific security documentation, please contact your Clarivate account representative, who will be happy to assist you. Clarivate follows a defined incident response process. When a security issue is identified, we investigate, contain the risk, and take corrective action based on severity and impact. We also support responsible reporting through our Responsible Disclosure program. This ensures issues are handled quickly and transparently. See Product Security for more details. If you believe you have found a security issue, you can report it through our Responsible Disclosure program. This provides a clear and safe way to share concerns with our security team. Every report is reviewed and handled according to our internal processes and industry standards such as ISO 27001. Reporting helps us protect all customers and continuously improve our security. Clarivate’s security program is built on internationally recognized frameworks such as ISO 27001 and SOC 2. These standards guide how we manage risk, protect information, and operate secure systems across our platforms. Specific certifications and reports may vary by product and environment. Customers can find clear, up-to-date information about applicable standards in our Security Compliance hub, including which services are covered and how to request documentation. Follow us Contact us Sales enquiries north_east Customer service north_east Support north_east