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arrow_back search close Privacy Trust Center expand_less expand_more Privacy Compliance Company Security Practices Products and Services We're committed to protecting your privacy Our business is cybersecurity, and everything we do centers around making the world safe for exchanging digital information. This includes keeping our customer and partner information private and secure. You can find everything you need on this page to help you understand how we protect your data against loss, theft, or misuse, regardless of where it resides. Privacy Policies and Notices Data Collection and Processing Security Measures Global privacy notice Our privacy notice outlines what information we collect from you, what we do with it, and how we protect it. We understand how important your personal information is to you, so we take appropriate security measures to protect it against loss, theft, or misuse. Learn more TrendLife App privacy notice Understand how your information is handled when you use the TrendLife App and its features, with dedicated privacy guidance for children and teens. Learn more Cookie notice Trend Micro Incorporated and its group companies collectively use cookies and similar technologies to recognize when you visit our website. Learn more Responsible AI statement We understand the importance of responsibly using artificial intelligence, including new approaches like generative AI. We are committed to ensuring the many uses of AI are applied in ways that are to be expected from trusted leader in cybersecurity. Learn more Individual rights To exercise any of your individual rights under applicable laws and view instructions on how to set your preferences for marketing communications, click the link below. Learn more Recruitment privacy notice We respect the privacy rights of individuals and are committed to handling personal information responsibly and in accordance with applicable law. Global notice EU notice Taiwan notice CCTV notice Trend Micro operates a closed-circuit television (CCTV) at our offices globally for security purposes. Learn more Data collection notice Disclosure on what kind of data a Trend Micro product collects and how you can opt-out of the collection Learn more Data processing addendum View the Trend Micro Data Processing Addendum Learn more Data use statement Trend Micro collects information you actively provide when you do business with us. We also collect certain information automatically from your devices. Learn more Global SaaS data centers Having cybersecurity offerings within a region is important for complying with data protection and privacy regulations. We are helping enterprises meet data residency and sovereignty requirements through regionalized SaaS data centers. Learn more Subprocessors View a list of Trend Micro’s processors and subprocessors Learn more Security measures Trend Micro implements security measures to protect your personal information. Learn more Security best practices Our security best practices are extensive and represent how we continuously invest in making sure that our products and your data are secure. Learn more Transfer impact assessments We ensure that adequate safeguards are in place to protect the privacy and rights of the individuals whose data is being transferred United States Taiwan Philippines Platform privacy overviews Cloud security The latest information on the security, privacy, and compliance details for our cloud security. Learn more Learn more SaaS application security The latest information on the security, privacy and compliance details for Cloud App Security. Learn more Learn more Worry-Free The latest information on the security, privacy and compliance details for Worry-Free Business Security Services. Learn more Endpoint security The latest information on the security, privacy and compliance details for Trend Micro Apex One. Learn more Email security The latest information on the security, privacy and compliance details for Trend Micro Email Security. Learn more XDR The latest information on the security, privacy and compliance details for Trend Vision One. Learn more Web security The latest information on the security, privacy and compliance details for Trend Micro Web Security. Learn more Worry-Free The latest information on the security, privacy and compliance details for Worry-Free Business Security Services. Learn more Contact our data privacy officers remove add Europe - DPO_EU@trendmicro.com US - DPO_US@trendmicro.com AMEA - DPO_AMEA@trendmicro.com Philippines - DPO_PH@trendmicro.com Japan - DPO_JP@trendmicro.co.jp Other important privacy items External standards certifications See all of our certifications in one place. See where Government data requests Trend’s procedure for responding to requests from law enforcement or other government authority. See where Get help with global data privacy compliance Solve the top 5 challenges around data privacy compliance. See where Frequently asked questions Does the GDPR apply to companies not based in the EU? remove add Yes. The GDPR applies to entities that collect or process personal data of individuals in the EU, even if the entity is not established in the EU. For example, the GDPR applies if the entity is offering goods and services targeted at EU data subjects or is monitoring their behavior within the EU. What are the resources available to me as Trend's customer? remove add Trend has implemented a comprehensive Privacy Program to address our responsibilities as data processor. We have updated the terms of our License Agreements, Data Processing Addendum (DPA) and Global Privacy Notice to address applicable data privacy regulations. You can find copies of our License Agreements, DPA, and Global Privacy Notice at the following links: License Agreements - trendmicro.com/eula DPA - trendmicro.com/dpa Global Privacy Notice - trendmicro.com/privacy How does Trend address any personal data transfers outside of the EEA/UK? remove add Trend has extensive Technical and Organizational Measures in place, has taken into account the EDPB’s Recommendations, carried out appropriate Transfer International Assessments (TIA’s), and put in place a Governmental Request Policy. All these measures protect any transfer of personal data that may occur from the EEAQ/UK to countries who may not currently have adequacy decisions from the EU in place. How can Trend help its customers with data privacy compliance? remove add As a leader in cybersecurity operating in over 65 countries, our approach to data privacy is comprehensive and holistic. We’re committed to data privacy and we work across the organization to ensure that wherever personal data resides, we know about it and treat it appropriately. How does Trend implement the changes resulting from the Schrems II EU court decision? remove add We carry out frequent assessments of our additional security measures and other relevant activities in third countries to which we export data. We also closely monitor developments in legal guidelines and regulations to ensure our protection is at the highest compliance standards. Please see our TIAs located at US, Taiwan and Philippines Please see our DPA located at trendmicro.com/dpa Please see our Governmental Request Policy Who is Trend's data protection officer? remove add Trend takes data privacy very seriously and so has in place data privacy advocates across the globe. Europe: Contact: Lianne Harcup Email: DPO_EU@trendmicro.com Address: Trend Micro EMEA Limited, c/o Data Protection Officer, Median House, IDA Business and Technology Park, Model Farm Road, Cork, Ireland. Trend maintains an existing external DPO for Germany per current requirements. The contact details are: HEC Harald Eul Consulting GmbH Email: Datenschutz-TrendMicro@he-c.de USA: Contact: John Chen Email: DPO_US@trendmicro.com Address: Trend Micro Incorporated 225 E. John Carpenter Freeway, Suite 1500 Irving, Texas 75062 AMEA: Contact: Rishi Chawla Email: DPO_AMEA@trendmicro.com Address: Trend Micro India Pvt. Ltd. 10th floor, EROS Corporate Tower Nehru Place New Delhi 110019 India Philippines: Contact: Renato B. Geroda Email: DPO_PH@trendmicro.com Address: Trend Micro Philippines 8/F Rockwell Business Center Tower 2 Ortigas Avenue, Pasig City Metro Manila, Philippines 1600 JAPAN: Contact: Yoshiko Taguchi Email: DPO_JP@trendmicro.co.jp Address: JR SHINJUKU MIRAINA TOWER, 4-1-6, Shinjuku, Shinjuku-ku, Tokyo, 160-0022 Japan What types of data do Trend products collect? remove add Learn more https://success.trendmicro.com/data-collection-disclosure/ Where can I find a list of subprocessors used by Trend products? remove add See list of processors and subprocessors by product or service. Where are the data centers located that host Trend's SaaS solutions located? remove add Learn more Where can I find more information about data security, privacy, and compliance related to Trend Micro SaaS solutions? remove add For more information, please visit the following product pages: Cloud One: https://cloudone.trendmicro.com/docs/data-privacy/ Vision One: https://docs.trendmicro.com/en-us/documentation/article/trend-vision-one-data-privacy-securit_001 Apex One as a Service: https://docs.trendmicro.com/en-us/documentation/article/apex-central-as-a-service-online-help-data-privacy-securit Cloud App Security: https://docs.trendmicro.com/en-us/documentation/article/cloud-app-security-online-help-classic-dataprivacysecurityc Email Security: https://docs.trendmicro.com/en-us/documentation/article/trend-micro-email-security-online-help-dataprivacycomplianc Worry-Free Business Security Services: https://docs.trendmicro.com/en-us/documentation/article/worry-free-business-security-services-67-server-help-dataprivacycomplianc Web Security: https://docs.trendmicro.com/en-us/documentation/article/trend-micro-web-security-online-help-dataprivacycomplianc TippingPoint SMS: https://docs.trendmicro.com/en-us/documentation/productgroup/?groupname=tippingpoint How do I request a SOC2 report? remove add See SOC2 report > See SOC3 report > Where can I find Trend product certifications? remove add See certifications How do I request a copy of the information that you collect on me? remove add For individual data deletion requests, please visit Individual Rights How do I request deletion of my personal information? remove add For individual data deletion requests, please visit Individual Rights Where can I view Trend's security practices? remove add Learn more Additional questions? remove add For any questions about GDPR and Trend please contact us at gdpr@trendmicro.com. You may also find helpful resources at Legal Policies and Agreements legal_notice_europe@trendmicro.com JOIN 500K+ GLOBAL CUSTOMERS Got questions? We'd love to hear from you Contact us TrendAI Vision One™ - AI Fearlessly. Resources Blog Newsroom Threat Reports Find a Partner Support Business Support Portal Contact Us Downloads Free Trials About Trend About Us Careers Locations Upcoming Events Trust Center Country Headquarters Trend Micro - United States (US) 225 East John Carpenter Freeway Suite 1500 Irving, Texas 75062 Phone: +1 (817) 569-8900 Select a language close English English (US) English (UK) Español (ESP) Español (MEX) Deutsch Italiano Français 中文 (台灣) 中文 (香港) 日本語 한국어 (Korean) Русский (Asia) Português عربي Polski Türkçe Experience our enterprise cybersecurity platform for free Claim your 30-day trial Privacy Legal Accessibility Terms of Use Sitemap Copyright ©2026 Trend Micro Incorporated. All rights reserved. sXpIBdPeKzI9PC2p0SWMpUSM2NSxWzPyXTMLlbXmYa0R20xk