Third Party Index

Snapshot 14870

Document
Registry listing
URL
https://status.snapdocs.com/history.json
Fetched
HTTP status
200
Content type
application/json
Fetch mode
api
Size
15870 bytes
SHA-256 (raw)
859bddc90590ad7677737e723156a9cbb00e3d47574924299527b95ababc5a78
SHA-256 (normalized text)
c1f31639d0170be500fa6d38a9a72ede6e9a17c25e80b35820be3cc9c2b45edb

Normalized text

Scripts and page chrome removed; this is what change detection compares.

{
  "pages": [
    {
      "end_time": "2026-09-30T23:59:59-07:00",
      "months": [
        {
          "incidents": [
            {
              "code": "gzc0b8rvh2z1",
              "impact": "maintenance",
              "message": "The scheduled maintenance has been completed.",
              "name": "[Scheduled] Scheduled Maintenance Sept 12",
              "timestamp": "Sep \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e22:00\u003c/var\u003e - Sep \u003cvar data-var='date'\u003e13\u003c/var\u003e, \u003cvar data-var='time'\u003e02:00\u003c/var\u003e PDT"
            },
            {
              "code": "b2fs4n9r9smb",
              "impact": "minor",
              "message": "This incident has been resolved.",
              "name": "Snapdocs Support - Email Delays",
              "timestamp": "Sep \u003cvar data-var='date'\u003e8\u003c/var\u003e, \u003cvar data-var='time'\u003e09:23\u003c/var\u003e - \u003cvar data-var='time'\u003e10:06\u003c/var\u003e PDT"
            },
            {
              "code": "c806ctktc25p",
              "impact": "none",
              "message": "This incident has been resolved.",
              "name": "Snapdocs Support - Third Party Phone Outage",
              "timestamp": "Sep \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e10:50\u003c/var\u003e - \u003cvar data-var='time'\u003e13:11\u003c/var\u003e PDT"
            }
          ],
          "name": "September",
          "year": 2026
        },
        {
          "incidents": [
            {
              "code": "ph11rg85110t",
              "impact": "none",
              "message": "This incident has been resolved.",
              "name": "Snapdocs Closing Creation - Encompass Delays",
              "timestamp": "Aug \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e08:13\u003c/var\u003e - \u003cvar data-var='time'\u003e09:02\u003c/var\u003e PDT"
            },
            {
              "code": "rskllv2svf1x",
              "impact": "minor",
              "message": "This incident has been resolved.",
              "name": "SMS Third Party Messaging Delay",
              "timestamp": "Aug \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e09:46\u003c/var\u003e - \u003cvar data-var='time'\u003e12:29\u003c/var\u003e PDT"
            },
            {
              "code": "nrzl9n3m4t53",
              "impact": "none",
              "message": "This incident has been resolved.",
              "name": "Snapdocs Closing Creation - Encompass Delays",
              "timestamp": "Aug \u003cvar data-var='date'\u003e25\u003c/var\u003e, \u003cvar data-var='time'\u003e11:50\u003c/var\u003e - Aug \u003cvar data-var='date'\u003e26\u003c/var\u003e, \u003cvar data-var='time'\u003e12:22\u003c/var\u003e PDT"
            },
            {
              "code": "4hpjdtrt7t1l",
              "impact": "minor",
              "message": "This incident has been resolved.",
              "name": "System Delays Aug 13 - Notary Connect Platform",
              "timestamp": "Aug \u003cvar data-var='date'\u003e13\u003c/var\u003e, \u003cvar data-var='time'\u003e13:47\u003c/var\u003e - \u003cvar data-var='time'\u003e14:44\u003c/var\u003e PDT"
            },
            {
              "code": "1gxmzdzkbjl7",
              "impact": "minor",
              "message": "This incident has been resolved.",
              "name": "Snapdocs Closings - Document Processing Delays",
              "timestamp": "Aug \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e08:49\u003c/var\u003e - \u003cvar data-var='time'\u003e09:53\u003c/var\u003e PDT"
            }
          ],
          "name": "August",
          "year": 2026
        },
        {
          "incidents": [
            {
              "code": "thrw7w5gnkxn",
              "impact": "none",
              "message": "This incident has been resolved.",
              "name": "Encompass - Loan Processing Issues",
              "timestamp": "Jul \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e07:36\u003c/var\u003e - \u003cvar data-var='time'\u003e11:54\u003c/var\u003e PDT"
            },
            {
              "code": "v0kypsbqjnfy",
              "impact": "minor",
              "message": "This incident has been resolved.",
              "name": "Snapdocs Platform Delays",
              "timestamp": "Jul \u003cvar data-var='date'\u003e24\u003c/var\u003e, \u003cvar data-var='time'\u003e13:19\u003c/var\u003e - \u003cvar data-var='time'\u003e14:36\u003c/var\u003e PDT"
            },
            {
              "code": "1z9hlc96sy2q",
              "impact": "minor",
              "message": "This incident has been resolved.",
              "name": "Intermittent Text Message Delays",
              "timestamp": "Jul \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e15:23\u003c/var\u003e - \u003cvar data-var='time'\u003e16:00\u003c/var\u003e PDT"
            },
            {
              "code": "88w1lhscp017",
              "impact": "minor",
              "message": "This incident has been resolved.",
              "name": "Closing Creation - Document Processing Delays",
              "timestamp": "Jul \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e10:50\u003c/var\u003e - \u003cvar data-var='time'\u003e15:59\u003c/var\u003e PDT"
            },
            {
              "code": "vdjg1dhb5wld",
              "impact": "none",
              "message": "This incident has been resolved.",
              "name": "RON - KBA Issues 07.14",
              "timestamp": "Jul \u003cvar data-var='date'\u003e14\u003c/var\u003e, \u003cvar data-var='time'\u003e11:16\u003c/var\u003e - \u003cvar data-var='time'\u003e12:21\u003c/var\u003e PDT"
            }
          ],
          "name": "July",
          "year": 2026
        }
      ],
      "start_time": "2026-07-01T00:00:00-07:00",
      "time_zone": "Pacific Time (US \u0026 Canada)"
    },
    {
      "end_time": "2026-06-30T23:59:59-07:00",
      "months": [
        {
          "incidents": [
            {
              "code": "rx108ybybc1k",
              "impact": "none",
              "message": "This incident has been resolved.",
              "name": "Intermittent Latency",
              "timestamp": "Jun \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e09:17\u003c/var\u003e - \u003cvar data-var='time'\u003e12:33\u003c/var\u003e PDT"
            },
            {
              "code": "cjh2zgh1zvks",
              "impact": "none",
              "message": "This incident has been resolved.",
              "name": "Mortgage Cadence Integration - Closings Not Creating",
              "timestamp": "Jun \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e09:20\u003c/var\u003e - \u003cvar data-var='time'\u003e14:24\u003c/var\u003e PDT"
            },
            {
              "code": "0rjfpbszfm7y",
              "impact": "none",
              "message": "This incident has been resolved.",
              "name": "Mortgage Cadence Integration - Closings Not Creating",
              "timestamp": "Jun \u003cvar data-var='date'\u003e15\u003c/var\u003e, \u003cvar data-var='time'\u003e08:41\u003c/var\u003e - \u003cvar data-var='time'\u003e08:55\u003c/var\u003e PDT"
            },
            {
              "code": "8qxgn4w2n32k",
              "impact": "none",
              "message": "This incident has been resolved.",
              "name": "Closing Creation - Document Processing Delays",
              "timestamp": "Jun \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e14:37\u003c/var\u003e - \u003cvar data-var='time'\u003e22:07\u003c/var\u003e PDT"
            }
          ],
          "name": "June",
          "year": 2026
        },
        {
          "incidents": [
            {
              "code": "bp1q5j4n24zh",
              "impact": "maintenance",
              "message": "The scheduled maintenance has been completed.",
              "name": "[Scheduled] Scheduled Maintenance May 2",
              "timestamp": "May \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e22:00\u003c/var\u003e - May \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e02:00\u003c/var\u003e PDT"
            },
            {
              "code": "1jcqtmtg4b08",
              "impact": "minor",
              "message": "This incident has been resolved.",
              "name": "Snapdocs Delays",
              "timestamp": "Apr \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e12:17\u003c/var\u003e - May \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e14:55\u003c/var\u003e PDT"
            }
          ],
          "name": "May",
          "year": 2026
        },
        {
          "incidents": [
            {
              "code": "gd102n288hdq",
              "impact": "minor",
              "message": "This incident has been resolved.",
              "name": "Closing Creation - Document Processing Delays",
              "timestamp": "Apr \u003cvar data-var='date'\u003e29\u003c/var\u003e, \u003cvar data-var='time'\u003e13:29\u003c/var\u003e - Apr \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e07:27\u003c/var\u003e PDT"
            },
            {
              "code": "m3f7th3jtzs9",
              "impact": "minor",
              "message": "This incident has been resolved.",
              "name": "Encompass Delays",
              "timestamp": "Apr \u003cvar data-var='date'\u003e24\u003c/var\u003e, \u003cvar data-var='time'\u003e10:50\u003c/var\u003e - Apr \u003cvar data-var='date'\u003e25\u003c/var\u003e, \u003cvar data-var='time'\u003e07:48\u003c/var\u003e PDT"
            },
            {
              "code": "9551ychhh723",
              "impact": "minor",
              "message": "This incident has been resolved.",
              "name": "Intermittent Closing Creation Delays",
              "timestamp": "Apr \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e11:37\u003c/var\u003e - \u003cvar data-var='time'\u003e15:20\u003c/var\u003e PDT"
            },
            {
              "code": "nqk83d4q27m8",
              "impact": "minor",
              "message": "This incident has been resolved.",
              "name": "Intermittent Closing Creation Delays",
              "timestamp": "Apr \u003cvar data-var='date'\u003e8\u003c/var\u003e, \u003cvar data-var='time'\u003e08:51\u003c/var\u003e - \u003cvar data-var='time'\u003e19:54\u003c/var\u003e PDT"
            },
            {
              "code": "s1m4lns2yfzk",
              "impact": "minor",
              "message": "This incident has been resolved.",
              "name": "Mortgage Cadence Integration - Closings Not Creating",
              "timestamp": "Apr \u003cvar data-var='date'\u003e6\u003c/var\u003e, \u003cvar data-var='time'\u003e12:06\u003c/var\u003e - \u003cvar data-var='time'\u003e13:46\u003c/var\u003e PDT"
            }
          ],
          "name": "April",
          "year": 2026
        }
      ],
      "start_time": "2026-04-01T00:00:00-07:00",
      "time_zone": "Pacific Time (US \u0026 Canada)"
    },
    {
      "end_time": "2026-03-31T23:59:59-07:00",
      "months": [
        {
          "incidents": [
            {
              "code": "sstb3rmr0873",
              "impact": "critical",
              "message": "This incident has been resolved.",
              "name": "Errors Accessing Snapdocs",
              "timestamp": "Mar \u003cvar data-var='date'\u003e26\u003c/var\u003e, \u003cvar data-var='time'\u003e13:54\u003c/var\u003e - Mar \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e10:04\u003c/var\u003e PDT"
            },
            {
              "code": "n8p2wz1wpj9v",
              "impact": "minor",
              "message": "This incident has been resolved.",
              "name": "ICE/Encompass Intermittent Delays",
              "timestamp": "Mar \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e11:15\u003c/var\u003e - \u003cvar data-var='time'\u003e12:42\u003c/var\u003e PDT"
            },
            {
              "code": "7v25pyyxjsg3",
              "impact": "minor",
              "message": "This incident has been resolved.",
              "name": "SMS Third Party Messaging Delay",
              "timestamp": "Mar \u003cvar data-var='date'\u003e6\u003c/var\u003e, \u003cvar data-var='time'\u003e05:56\u003c/var\u003e - Mar \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e06:39\u003c/var\u003e PDT"
            },
            {
              "code": "636k20m2476h",
              "impact": "minor",
              "message": "This incident has been resolved.",
              "name": "eVault/eNote latency",
              "timestamp": "Mar \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e14:27\u003c/var\u003e - \u003cvar data-var='time'\u003e17:24\u003c/var\u003e PST"
            }
          ],
          "name": "March",
          "year": 2026
        },
        {
          "incidents": [
            {
              "code": "270s6ykkc5p8",
              "impact": "minor",
              "message": "This incident has been resolved.",
              "name": "QC Funding Review Delays",
              "timestamp": "Feb \u003cvar data-var='date'\u003e24\u003c/var\u003e, \u003cvar data-var='time'\u003e08:54\u003c/var\u003e - \u003cvar data-var='time'\u003e12:45\u003c/var\u003e PST"
            },
            {
              "code": "73fzr6bd43tc",
              "impact": "minor",
              "message": "This incident has been resolved.",
              "name": "Intermittent System Delays 02.18 - Closing Creation",
              "timestamp": "Feb \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e15:31\u003c/var\u003e - Feb \u003cvar data-var='date'\u003e19\u003c/var\u003e, \u003cvar data-var='time'\u003e16:20\u003c/var\u003e PST"
            }
          ],
          "name": "February",
          "year": 2026
        },
        {
          "incidents": [
            {
              "code": "jpxycbhx3kb2",
              "impact": "minor",
              "message": "This incident has been resolved.",
              "name": "3rd party Snapdocs Email provider, Sendgrid, is experiencing issues with email delivery",
              "timestamp": "Jan \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e12:21\u003c/var\u003e - Jan \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e09:16\u003c/var\u003e PST"
            },
            {
              "code": "3nysdy12kzh3",
              "impact": "minor",
              "message": "This incident has been resolved.",
              "name": "Snapdocs Login Error",
              "timestamp": "Jan \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e06:19\u003c/var\u003e - \u003cvar data-var='time'\u003e07:38\u003c/var\u003e PST"
            },
            {
              "code": "hswjzv25n45y",
              "impact": "minor",
              "message": "This incident has been resolved.",
              "name": "3rd party Snapdocs provider, Twilio, is experiencing an outage impacting 2FA",
              "timestamp": "Jan \u003cvar data-var='date'\u003e14\u003c/var\u003e, \u003cvar data-var='time'\u003e10:52\u003c/var\u003e - Jan \u003cvar data-var='date'\u003e15\u003c/var\u003e, \u003cvar data-var='time'\u003e09:07\u003c/var\u003e PST"
            },
            {
              "code": "4qwmychb7jb1",
              "impact": "minor",
              "message": "This incident has been resolved.",
              "name": "System Latency 1/14",
              "timestamp": "Jan \u003cvar data-var='date'\u003e14\u003c/var\u003e, \u003cvar data-var='time'\u003e13:04\u003c/var\u003e - \u003cvar data-var='time'\u003e14:31\u003c/var\u003e PST"
            },
            {
              "code": "wzcxncmbl20q",
              "impact": "major",
              "message": "We now are seeing that our SMS notifications for 2-factor authentication are successfully delivering as expected.",
              "name": "3rd party Snapdocs provider, Twilio, is experiencing an outage.",
              "timestamp": "Jan \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e18:10\u003c/var\u003e - \u003cvar data-var='time'\u003e21:30\u003c/var\u003e PST"
            }
          ],
          "name": "January",
          "year": 2026
        }
      ],
      "start_time": "2026-01-01T00:00:00-08:00",
      "time_zone": "Pacific Time (US \u0026 Canada)"
    },
    {
      "end_time": "2025-12-31T23:59:59-08:00",
      "months": [
        {
          "incidents": [],
          "name": "December",
          "year": 2025
        },
        {
          "incidents": [
            {
              "code": "n4k9dxt9cq5k",
              "impact": "none",
              "message": "This incident has been resolved.",
              "name": "Document Processing Delays",
              "timestamp": "Nov \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e16:54\u003c/var\u003e - \u003cvar data-var='time'\u003e17:18\u003c/var\u003e PST"
            },
            {
              "code": "271691gwfppp",
              "impact": "none",
              "message": "This incident has been resolved.",
              "name": "ICE/Encompass Intermittent Delays",
              "timestamp": "Nov \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e11:06\u003c/var\u003e - \u003cvar data-var='time'\u003e16:53\u003c/var\u003e PST"
            },
            {
              "code": "ptqzqsdtzff2",
              "impact": "major",
              "message": "This incident has been resolved.",
              "name": "Network Connectivity Issues",
              "timestamp": "Nov \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e05:17\u003c/var\u003e - \u003cvar data-var='time'\u003e09:55\u003c/var\u003e PST"
            },
            {
              "code": "rntjs1jjjfgj",
              "impact": "maintenance",
              "message": "The scheduled maintenance has been completed.",
              "name": "[Scheduled] Scheduled Maintenance November 1",
              "timestamp": "Nov \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e22:00\u003c/var\u003e - Nov \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e01:00\u003c/var\u003e PST"
            }
          ],
          "name": "November",
          "year": 2025
        },
        {
          "incidents": [
            {
              "code": "vxy1yqr437qx",
              "impact": "minor",
              "message": "This incident has been resolved.",
              "name": "Encompass Parser Submissions",
              "timestamp": "Oct \u003cvar data-var='date'\u003e13\u003c/var\u003e, \u003cvar data-var='time'\u003e09:33\u003c/var\u003e - Oct \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e14:44\u003c/var\u003e PDT"
            },
            {
              "code": "7xmpmjzy4gcf",
              "impact": "minor",
              "message": "This incident has been resolved.",
              "name": "System Latency Delays - AWS Impact",
              "timestamp": "Oct \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e10:50\u003c/var\u003e - Oct \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e14:42\u003c/var\u003e PDT"
            },
            {
              "code": "j0l07p95ch6h",
              "impact": "minor",
              "message": "This incident has been upgraded to a larger incident",
              "name": "SMS + MFA Delivery Issues",
              "timestamp": "Oct \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e04:46\u003c/var\u003e - \u003cvar data-var='time'\u003e10:53\u003c/var\u003e PDT"
            },
            {
              "code": "6s0ndnzwjc2v",
              "impact": "minor",
              "message": "This incident has been resolved.",
              "name": "SSO Login",
              "timestamp": "Oct \u003cvar data-var='date'\u003e8\u003c/var\u003e, \u003cvar data-var='time'\u003e06:18\u003c/var\u003e - \u003cvar data-var='time'\u003e06:49\u003c/var\u003e PDT"
            },
            {
              "code": "x7mv4606wndt",
              "impact": "maintenance",
              "message": "The scheduled maintenance has been completed.",
              "name": "[Scheduled] Scheduled Maintenance October 4",
              "timestamp": "Oct \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e22:00\u003c/var\u003e - Oct \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e02:00\u003c/var\u003e PDT"
            }
          ],
          "name": "October",
          "year": 2025
        }
      ],
      "start_time": "2025-10-01T00:00:00-07:00",
      "time_zone": "Pacific Time (US \u0026 Canada)"
    }
  ]
}