Snapshot 14874
Normalized text
Scripts and page chrome removed; this is what change detection compares.
{
"pages": [
{
"end_time": "2026-09-30T23:59:59Z",
"months": [
{
"incidents": [
{
"code": "ty7ttt5j7nf6",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Maintenance in UK-London-M-2 Region",
"timestamp": "Sep \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e23:00\u003c/var\u003e - Sep \u003cvar data-var='date'\u003e29\u003c/var\u003e, \u003cvar data-var='time'\u003e03:00\u003c/var\u003e UTC"
},
{
"code": "ykqstl6dp4j7",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Maintenance in IN-Pune-M-1 Region",
"timestamp": "Sep \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e20:00\u003c/var\u003e - \u003cvar data-var='time'\u003e22:00\u003c/var\u003e UTC"
},
{
"code": "1j8mfp31s4q8",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Maintenance in JP-Tokyo-M-1 Region",
"timestamp": "Sep \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e18:00\u003c/var\u003e - \u003cvar data-var='time'\u003e19:00\u003c/var\u003e UTC"
},
{
"code": "zsmwlt4bvdq7",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Maintenance in AU-Sydney-M-1 Region",
"timestamp": "Sep \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e16:00\u003c/var\u003e - \u003cvar data-var='time'\u003e17:00\u003c/var\u003e UTC"
},
{
"code": "sr1ywv9fx5g2",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Maintenance in US-Texas-M-1 Region",
"timestamp": "Sep \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e05:00\u003c/var\u003e - \u003cvar data-var='time'\u003e11:00\u003c/var\u003e UTC"
},
{
"code": "snznd8yn530w",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Maintenance in US-Virginia-M-2 Region",
"timestamp": "Sep \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e04:00\u003c/var\u003e - \u003cvar data-var='time'\u003e06:00\u003c/var\u003e UTC"
},
{
"code": "ylr0yb59j2xf",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Maintenance in APAC-2 Region",
"timestamp": "Sep \u003cvar data-var='date'\u003e19\u003c/var\u003e, \u003cvar data-var='time'\u003e16:00\u003c/var\u003e - \u003cvar data-var='time'\u003e16:16\u003c/var\u003e UTC"
},
{
"code": "0s98t2khqg4d",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Maintenance in US-Virginia-M-1 Region",
"timestamp": "Sep \u003cvar data-var='date'\u003e13\u003c/var\u003e, \u003cvar data-var='time'\u003e04:00\u003c/var\u003e - \u003cvar data-var='time'\u003e07:00\u003c/var\u003e UTC"
},
{
"code": "nrhtl4b7v9r8",
"impact": "major",
"message": "The issue related to hosting services in our APAC-2 Region has now been resolved. \n\nAt this time, all of the reported symptoms should now be resolved:\n- Inability of some virtual machines in this region to change state (ie, run, suspend, shutdown) \n- Inability of some running virtual machines in this region to be saved as a template, copied or deleted\n\nThis disruption may have resulted in some running Virtual Machines being returned to a powered off state.\n\nIf you have a VM reporting an error or issue, please contact Kyndryl Cloud Uplift Support ([email protected]) for assistance.",
"name": "Hosting Degradation in APAC-2",
"timestamp": "Sep \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e21:48\u003c/var\u003e - \u003cvar data-var='time'\u003e23:06\u003c/var\u003e UTC"
},
{
"code": "bqjzvns5ty89",
"impact": "none",
"message": "We identified an issue with one service sub-system in our NL-Amsterdam-M-1 region. \n\nThis networking issue in our NL-Amsterdam-M-1 region has now been resolved. \n\nThe following symptoms should now be alleviated:\n - Inability to reach some Environments, VMs, or Kyndryl Cloud Uplift resources in the affected region (HTML5 client, public IP, published service, FTP/SFTP, etc.)\n - Issues with VM connectivity to outside internet in affected region\n - Connectivity issues between the affected region and other regions (copy to region, VPN, etc.)\n - Failures when making VM state changes in the affected region (run, suspend, shutdown)\n\nIf you have a VM reporting an error or issue, or if you continue to experience any of the symptoms mentioned above, please contact Kyndryl Cloud Uplift Support ([email protected]) for immediate assistance.",
"name": "Network Issues in NL-Amsterdam-M-1 Region",
"timestamp": "Sep \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e06:00\u003c/var\u003e - \u003cvar data-var='time'\u003e06:00\u003c/var\u003e UTC"
},
{
"code": "f1xbq9x6h3jb",
"impact": "major",
"message": "The issue related to hosting services in our APAC-2 Region has now been resolved. \n\nAt this time, all of the reported symptoms should now be resolved:\n- Inability of some virtual machines in this region to change state (ie, run, suspend, shutdown) \n- Inability of some running virtual machines in this region to be saved as a template, copied or deleted\n\nThis disruption may have resulted in some running Virtual Machines being returned to a powered off state.\n\nIf you have a VM reporting an error or issue, please contact Kyndryl Cloud Uplift Support ([email protected]) for assistance.",
"name": "Hosting Degradation in APAC-2",
"timestamp": "Sep \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e02:51\u003c/var\u003e - \u003cvar data-var='time'\u003e13:53\u003c/var\u003e UTC"
},
{
"code": "g8wt21c6lccl",
"impact": "major",
"message": "This issue has been resolved, and the Corporate Website (www.skytap.com) should be available again to all users. \n\nAs previously mentioned, the Kyndryl Cloud Uplift Portal (cloud.skytap.com) and all Kyndryl Cloud Uplift customer Virtual Machines were unaffected by this issue.",
"name": "Kyndryl Cloud Uplift Portal (cloud.skytap.com) unavailable",
"timestamp": "Sep \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e05:54\u003c/var\u003e - \u003cvar data-var='time'\u003e11:07\u003c/var\u003e UTC"
}
],
"name": "September",
"year": 2026
},
{
"incidents": [
{
"code": "j7ksf1y5q5by",
"impact": "major",
"message": "The storage issue in our SG-Singapore-M-1 Region has now been resolved. \n\nThe following symptoms should now be alleviated:\n - Inability of some Virtual Machines in this region to change state (ie, run, suspend, shutdown)\n - Degraded disk read/write performance for some running Virtual Machines in this region\n - Deploying from templates in this region may fail\n - Saving templates in this region may fail\n - Copying environments or templates out of this region may fail\n\nThis disruption may have resulted in some running Virtual Machines being disconnected from their storage for a period of time.\n\nIf you have a VM reporting an error or issue, or if you continue to experience any of the symptoms mentioned above, please contact Kyndryl Cloud Uplift Support ([email protected]) for immediate assistance.",
"name": "Storage Degradation in SG-Singapore-M-1",
"timestamp": "Aug \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e11:21\u003c/var\u003e - \u003cvar data-var='time'\u003e13:11\u003c/var\u003e UTC"
},
{
"code": "zxhkdjlbh4k4",
"impact": "major",
"message": "The networking issue in our SG-Singapore-M-1 Region has now been resolved. \n\nThe following symptoms should now be alleviated:\n - Inability to reach some Environments, VMs, or Kyndryl Cloud Uplift resources in the affected region (HTML5 client, public IP, published service, FTP/SFTP, etc.)\n - Issues with VM connectivity to outside internet in affected region\n - Connectivity issues between the affected region and other regions (copy to region, VPN, etc.)\n - Failures when making VM state changes in the affected region (run, suspend, shutdown)\n\nThis disruption may have resulted in some running Virtual Machines being disconnected from the network for a period of time.\n\nIf you have a VM reporting an error or issue, or if you continue to experience any of the symptoms mentioned above, please contact Kyndryl Cloud Uplift Support ([email protected]) for immediate assistance.",
"name": "Network Issues in SG-Singapore-M-1",
"timestamp": "Aug \u003cvar data-var='date'\u003e14\u003c/var\u003e, \u003cvar data-var='time'\u003e11:40\u003c/var\u003e - \u003cvar data-var='time'\u003e17:55\u003c/var\u003e UTC"
},
{
"code": "p0927xz6csjt",
"impact": "major",
"message": "The networking issue in our SG-Singapore-M-1 Region Region has now been resolved. \n\nThe following symptoms should now be alleviated:\n - Inability to reach some Environments, VMs, or Kyndryl Cloud Uplift resources in the affected region (HTML5 client, public IP, published service, FTP/SFTP, etc.)\n - Issues with VM connectivity to outside internet in affected region\n - Connectivity issues between the affected region and other regions (copy to region, VPN, etc.)\n - Failures when making VM state changes in the affected region (run, suspend, shutdown)\n\nThis disruption may have resulted in some running Virtual Machines being disconnected from the network for a period of time.\n\nIf you have a VM reporting an error or issue, or if you continue to experience any of the symptoms mentioned above, please contact Kyndryl Cloud Uplift Support ([email protected]) for immediate assistance.",
"name": "Network Issues in SG-Singapore-M-1",
"timestamp": "Aug \u003cvar data-var='date'\u003e13\u003c/var\u003e, \u003cvar data-var='time'\u003e09:56\u003c/var\u003e - \u003cvar data-var='time'\u003e12:25\u003c/var\u003e UTC"
},
{
"code": "p79cc17406cs",
"impact": "major",
"message": "The storage issue in our US-Virginia-M-2 Region has now been resolved. \n\nThe following symptoms should now be alleviated:\n - Inability of some Virtual Machines in this region to change state (ie, run, suspend, shutdown)\n - Degraded disk read/write performance for some running Virtual Machines in this region\n - Deploying from templates in this region may fail\n - Saving templates in this region may fail\n - Copying environments or templates out of this region may fail\n\nThis disruption may have resulted in some running Virtual Machines being disconnected from their storage for a period of time.\n\nIf you have a VM reporting an error or issue, or if you continue to experience any of the symptoms mentioned above, please contact Kyndryl Cloud Uplift Support ([email protected]) for immediate assistance.",
"name": "Storage Degradation in US-Virginia-M-2",
"timestamp": "Aug \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e14:57\u003c/var\u003e - \u003cvar data-var='time'\u003e20:41\u003c/var\u003e UTC"
},
{
"code": "vgwrlmr5x101",
"impact": "minor",
"message": "The networking issue in our UK-London-M-1 Region has now been resolved. \n\nThe following symptoms should now be alleviated:\n - Inability to reach some Environments, VMs, or Kyndryl Cloud Uplift resources in the affected region (HTML5 client, public IP, published service, FTP/SFTP, etc.)\n - Issues with VM connectivity to outside internet in affected region\n - Connectivity issues between the affected region and other regions (copy to region, VPN, etc.)\n - Failures when making VM state changes in the affected region (run, suspend, shutdown)\n\nThis disruption may have resulted in some running Virtual Machines being disconnected from the network for a period of time.\n\nIf you have a VM reporting an error or issue, or if you continue to experience any of the symptoms mentioned above, please contact Kyndryl Cloud Uplift Support ([email protected]) for immediate assistance.",
"name": "Network Issues in UK-London-M-1",
"timestamp": "Aug \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e17:49\u003c/var\u003e - \u003cvar data-var='time'\u003e17:56\u003c/var\u003e UTC"
}
],
"name": "August",
"year": 2026
},
{
"incidents": [
{
"code": "b5kbd5mcpfj4",
"impact": "critical",
"message": "The networking issue in our EMEA Region has now been resolved. \n\nThe following symptoms should now be alleviated:\n - Inability to reach some Environments, VMs, or Kyndryl Cloud Uplift resources in the affected region (HTML5 client, public IP, published service, FTP/SFTP, etc.)\n - Issues with VM connectivity to outside internet in affected region\n - Connectivity issues between the affected region and other regions (copy to region, VPN, etc.)\n - Failures when making VM state changes in the affected region (run, suspend, shutdown)\n\nThis disruption may have resulted in some running Virtual Machines being disconnected from the network for a period of time.\n\nIf you have a VM reporting an error or issue, or if you continue to experience any of the symptoms mentioned above, please contact Kyndryl Cloud Uplift Support ([email protected]) for immediate assistance.",
"name": "Network Issues in EMEA",
"timestamp": "Jul \u003cvar data-var='date'\u003e13\u003c/var\u003e, \u003cvar data-var='time'\u003e20:12\u003c/var\u003e - \u003cvar data-var='time'\u003e22:16\u003c/var\u003e UTC"
}
],
"name": "July",
"year": 2026
}
],
"start_time": "2026-07-01T00:00:00Z",
"time_zone": "UTC"
},
{
"end_time": "2026-06-30T23:59:59Z",
"months": [
{
"incidents": [
{
"code": "5k2n0kr3c4pz",
"impact": "major",
"message": "The issue related to hosting services in our US-East-2 Region has now been resolved. \n\nAt this time, all of the reported symptoms should now be resolved:\n- Inability of some virtual machines in this region to change state (ie, run, suspend, shutdown) \n- Inability of some running virtual machines in this region to be saved as a template, copied or deleted\n\nThis disruption may have resulted in some running Virtual Machines being returned to a powered off state.\n\nIf you have a VM reporting an error or issue, please contact Kyndryl Cloud Uplift Support ([email protected]) for assistance.",
"name": "Hosting Degradation in US-East-2",
"timestamp": "Jun \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e17:58\u003c/var\u003e - \u003cvar data-var='time'\u003e19:11\u003c/var\u003e UTC"
},
{
"code": "t9h0mdhtlrmb",
"impact": "critical",
"message": "The networking issue in our US-East-2 Region has now been resolved. \n\nThe following symptoms should now be alleviated:\n - Inability to reach some Environments, VMs, or Kyndryl Cloud Uplift resources in the affected region (HTML5 client, public IP, published service, FTP/SFTP, etc.)\n - Issues with VM connectivity to outside internet in affected region\n - Connectivity issues between the affected region and other regions (copy to region, VPN, etc.)\n - Failures when making VM state changes in the affected region (run, suspend, shutdown)\n\nThis disruption may have resulted in some running Virtual Machines being disconnected from the network for a period of time.\n\nIf you have a VM reporting an error or issue, or if you continue to experience any of the symptoms mentioned above, please contact Kyndryl Cloud Uplift Support ([email protected]) for immediate assistance.",
"name": "Network Issues in US-East-2",
"timestamp": "Jun \u003cvar data-var='date'\u003e19\u003c/var\u003e, \u003cvar data-var='time'\u003e16:05\u003c/var\u003e - \u003cvar data-var='time'\u003e18:33\u003c/var\u003e UTC"
},
{
"code": "t6nclvn8wycf",
"impact": "major",
"message": "This issue has been resolved, and the Kyndryl Cloud Uplift Portal Website and API (cloud.skytap.com) should be able to successfully create users.",
"name": "Kyndryl Cloud Uplift User Creation",
"timestamp": "Jun \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e14:47\u003c/var\u003e - \u003cvar data-var='time'\u003e15:23\u003c/var\u003e UTC"
},
{
"code": "s0lsfl5vznfm",
"impact": "critical",
"message": "The networking issue in our NL-Amsterdam-M-1 Region has now been resolved. \n\nThe following symptoms should now be alleviated:\n - Inability to reach some Environments, VMs, or Kyndryl Cloud Uplift resources in the affected region (HTML5 client, public IP, published service, FTP/SFTP, etc.)\n - Issues with VM connectivity to outside internet in affected region\n - Connectivity issues between the affected region and other regions (copy to region, VPN, etc.)\n - Failures when making VM state changes in the affected region (run, suspend, shutdown)\n\nThis disruption may have resulted in some running Virtual Machines being disconnected from the network for a period of time. Affected VM owners have been notified directly.\n\nIf you have a VM reporting an error or issue, or if you continue to experience any of the symptoms mentioned above, please contact Kyndryl Cloud Uplift Support ([email protected]) for immediate assistance.",
"name": "Network Issues in NL-Amsterdam-M-1",
"timestamp": "Jun \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e12:38\u003c/var\u003e - \u003cvar data-var='time'\u003e13:48\u003c/var\u003e UTC"
},
{
"code": "1v3702rfkryf",
"impact": "major",
"message": "This issue has been resolved, and the Kyndryl Cloud Uplift Portal Website (cloud.skytap.com) should be available again to all users.",
"name": "Kyndryl Cloud Uplift Portal (cloud.skytap.com) unavailable",
"timestamp": "Jun \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e23:46\u003c/var\u003e - Jun \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e00:37\u003c/var\u003e UTC"
}
],
"name": "June",
"year": 2026
},
{
"incidents": [
{
"code": "fpxmvcsl0k4t",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Maintenance in UK-London-M-1 Region",
"timestamp": "May \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e23:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:07\u003c/var\u003e UTC"
},
{
"code": "0y3cxrvwrtcc",
"impact": "major",
"message": "The storage issue in our US-Texas Region-M-1 Region has now been resolved. \n\nThe following symptoms should now be alleviated:\n - Inability of some Virtual Machines in this region to change state (ie, run, suspend, shutdown)\n - Degraded disk read/write performance for some running Virtual Machines in this region\n - Deploying from templates in this region may fail\n - Saving templates in this region may fail\n - Copying environments or templates out of this region may fail\n\nThis disruption may have resulted in some running Virtual Machines being disconnected from their storage for a period of time. Affected VM owners have been notified directly.\n\nIf you have a VM reporting an error or issue, or if you continue to experience any of the symptoms mentioned above, please contact Kyndryl Cloud Uplift Support ([email protected]) for immediate assistance.",
"name": "Storage Degradation in US-Texas Region-M-1",
"timestamp": "May \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e23:27\u003c/var\u003e - May \u003cvar data-var='date'\u003e6\u003c/var\u003e, \u003cvar data-var='time'\u003e00:01\u003c/var\u003e UTC"
},
{
"code": "jqg7gxctx5bl",
"impact": "major",
"message": "The storage issue in our US-Texas-M-1 Region has now been resolved. \n\nThe following symptoms should now be alleviated:\n - Inability of some Virtual Machines in this region to change state (ie, run, suspend, shutdown)\n - Degraded disk read/write performance for some running Virtual Machines in this region\n - Deploying from templates in this region may fail\n - Saving templates in this region may fail\n - Copying environments or templates out of this region may fail\n\nThis disruption may have resulted in some running Virtual Machines being disconnected from their storage for a period of time. Affected VM owners have been notified directly.\n\nIf you have a VM reporting an error or issue, or if you continue to experience any of the symptoms mentioned above, please contact Kyndryl Cloud Uplift Support ([email protected]) for immediate assistance.",
"name": "Storage Degradation in US-Texas-M-1",
"timestamp": "May \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e19:42\u003c/var\u003e - \u003cvar data-var='time'\u003e21:08\u003c/var\u003e UTC"
}
],
"name": "May",
"year": 2026
},
{
"incidents": [
{
"code": "t6q05kxdtg3y",
"impact": "critical",
"message": "The storage issue in our UK-London-M-1 Region has now been resolved. \n\nThe following symptoms should now be alleviated:\n - Inability of some Virtual Machines in this region to change state (ie, run, suspend, shutdown)\n - Degraded disk read/write performance for some running Virtual Machines in this region\n - Deploying from templates in this region may fail\n - Saving templates in this region may fail\n - Copying environments or templates out of this region may fail\n\nThis disruption may have resulted in some running Virtual Machines being disconnected from their storage for a period of time. Affected VM owners have been notified directly.\n\nIf you have a VM reporting an error or issue, or if you continue to experience any of the symptoms mentioned above, please contact Kyndryl Cloud Uplift Support ([email protected]) for immediate assistance.",
"name": "Storage Degradation in UK-London-M-1",
"timestamp": "Apr \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e21:38\u003c/var\u003e - \u003cvar data-var='time'\u003e22:15\u003c/var\u003e UTC"
},
{
"code": "ycrmlhbhd7ch",
"impact": "major",
"message": "The storage issue in our UK-London-M-1 Region has now been resolved. \n\nThe following symptoms should now be alleviated:\n - Inability of some Virtual Machines in this region to change state (ie, run, suspend, shutdown)\n - Degraded disk read/write performance for some running Virtual Machines in this region\n - Deploying from templates in this region may fail\n - Saving templates in this region may fail\n - Copying environments or templates out of this region may fail\n\nThis disruption may have resulted in some running Virtual Machines being disconnected from their storage for a period of time. Affected VM owners have been notified directly.\n\nIf you have a VM reporting an error or issue, or if you continue to experience any of the symptoms mentioned above, please contact Kyndryl Cloud Uplift Support ([email protected]) for immediate assistance.",
"name": "Storage Degradation in UK-London-M-1",
"timestamp": "Apr \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e17:12\u003c/var\u003e - \u003cvar data-var='time'\u003e17:29\u003c/var\u003e UTC"
},
{
"code": "t4ffg19vq6r5",
"impact": "minor",
"message": "The storage issue in our APAC-2 Region has now been resolved. \n\nThe following symptoms should now be alleviated:\n - Inability of some Virtual Machines in this region to change state (ie, run, suspend, shutdown)\n - Degraded disk read/write performance for some running Virtual Machines in this region\n - Deploying from templates in this region may fail\n - Saving templates in this region may fail\n - Copying environments or templates out of this region may fail\n\nThis disruption may have resulted in some running Virtual Machines being disconnected from their storage for a period of time. Affected VM owners have been notified directly.\n\nIf you have a VM reporting an error or issue, or if you continue to experience any of the symptoms mentioned above, please contact Kyndryl Cloud Uplift Support ([email protected]) for immediate assistance.",
"name": "Storage Degradation in APAC-2 region",
"timestamp": "Apr \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e22:16\u003c/var\u003e - \u003cvar data-var='time'\u003e23:02\u003c/var\u003e UTC"
}
],
"name": "April",
"year": 2026
}
],
"start_time": "2026-04-01T00:00:00Z",
"time_zone": "UTC"
},
{
"end_time": "2026-03-31T23:59:59Z",
"months": [
{
"incidents": [
{
"code": "7vc36nxmskrt",
"impact": "major",
"message": "The storage issue in our US-Virginia-M-2 Region has now been resolved. \n\nThe following symptoms should now be alleviated:\n - Inability of some Virtual Machines in this region to change state (ie, run, suspend, shutdown)\n - Degraded disk read/write performance for some running Virtual Machines in this region\n - Deploying from templates in this region may fail\n - Saving templates in this region may fail\n - Copying environments or templates out of this region may fail\n\nThis disruption may have resulted in some running Virtual Machines being disconnected from their storage for a period of time. Affected VM owners have been notified directly.\n\nIf you have a VM reporting an error or issue, or if you continue to experience any of the symptoms mentioned above, please contact Kyndryl Cloud Uplift Support ([email protected]) for immediate assistance.",
"name": "Storage Degradation in US-Virginia-M-2",
"timestamp": "Mar \u003cvar data-var='date'\u003e14\u003c/var\u003e, \u003cvar data-var='time'\u003e09:00\u003c/var\u003e - \u003cvar data-var='time'\u003e10:05\u003c/var\u003e UTC"
},
{
"code": "nfkh5grkpmn9",
"impact": "minor",
"message": "This issue has been resolved, and the Kyndryl Cloud Uplift Portal Website (cloud.skytap.com) should be available again to all users.",
"name": "Kyndryl Cloud Uplift Portal (cloud.skytap.com) issues",
"timestamp": "Mar \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e04:15\u003c/var\u003e - \u003cvar data-var='time'\u003e04:33\u003c/var\u003e UTC"
},
{
"code": "tbxls43348q0",
"impact": "major",
"message": "The issue related to hosting services in our AU-Sydney-M-1 Region has now been resolved. \n\nAt this time, all of the reported symptoms should now be resolved:\n- Inability of some virtual machines in this region to change state (ie, run, suspend, shutdown) \n- Inability of some running virtual machines in this region to be saved as a template, copied or deleted\n- Inability to deploy template or environments\n\nIf you have a VM reporting an error or issue, please contact Kyndryl Cloud Uplift Support ([email protected]) for assistance.",
"name": "Hosting Degradation in AU-Sydney-M-1",
"timestamp": "Mar \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e01:01\u003c/var\u003e - \u003cvar data-var='time'\u003e02:42\u003c/var\u003e UTC"
}
],
"name": "March",
"year": 2026
},
{
"incidents": [
{
"code": "vgnb1496ys83",
"impact": "major",
"message": "The storage issue in our NL-Amsterdam-M-1 Region has now been resolved. \n\nThe following symptoms should now be alleviated:\n - Inability of some Virtual Machines in this region to change state (ie, run, suspend, shutdown)\n - Degraded disk read/write performance for some running Virtual Machines in this region\n - Deploying from templates in this region may fail\n - Saving templates in this region may fail\n - Copying environments or templates out of this region may fail\n\nThis disruption may have resulted in some running Virtual Machines being disconnected from their storage for a period of time. Affected VM owners have been notified directly.\n\nIf you have a VM reporting an error or issue, or if you continue to experience any of the symptoms mentioned above, please contact Kyndryl Cloud Uplift Support ([email protected]) for immediate assistance.",
"name": "Storage Degradation in NL-Amsterdam-M-1",
"timestamp": "Feb \u003cvar data-var='date'\u003e24\u003c/var\u003e, \u003cvar data-var='time'\u003e22:24\u003c/var\u003e - Feb \u003cvar data-var='date'\u003e25\u003c/var\u003e, \u003cvar data-var='time'\u003e00:31\u003c/var\u003e UTC"
},
{
"code": "9j560nlqy2db",
"impact": "minor",
"message": "This issue has been resolved, and the Kyndryl Cloud Uplift Portal Website (cloud.skytap.com) should be available again to all users.",
"name": "Kyndryl Cloud Uplift Portal (cloud.skytap.com) issues",
"timestamp": "Feb \u003cvar data-var='date'\u003e24\u003c/var\u003e, \u003cvar data-var='time'\u003e12:07\u003c/var\u003e - \u003cvar data-var='time'\u003e12:38\u003c/var\u003e UTC"
},
{
"code": "j37p0hg4lczd",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Maintenance in US-Texas-M-1 Region",
"timestamp": "Feb \u003cvar data-var='date'\u003e15\u003c/var\u003e, \u003cvar data-var='time'\u003e06:00\u003c/var\u003e - \u003cvar data-var='time'\u003e10:49\u003c/var\u003e UTC"
},
{
"code": "ljn81r6yb845",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Maintenance in APAC-2 Region",
"timestamp": "Feb \u003cvar data-var='date'\u003e14\u003c/var\u003e, \u003cvar data-var='time'\u003e16:00\u003c/var\u003e - \u003cvar data-var='time'\u003e16:45\u003c/var\u003e UTC"
},
{
"code": "0l0kvmbql49t",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Maintenance in US-Virginia-M-2 Region",
"timestamp": "Feb \u003cvar data-var='date'\u003e8\u003c/var\u003e, \u003cvar data-var='time'\u003e05:00\u003c/var\u003e - \u003cvar data-var='time'\u003e07:39\u003c/var\u003e UTC"
},
{
"code": "x69tcnk71g1l",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Maintenance in CN-HongKong-M-1 Region",
"timestamp": "Feb \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e16:00\u003c/var\u003e - \u003cvar data-var='time'\u003e17:14\u003c/var\u003e UTC"
},
{
"code": "lxyhj30cbtpk",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Maintenance in NL-Amsterdam-M-1 Region",
"timestamp": "Jan \u003cvar data-var='date'\u003e31\u003c/var\u003e, \u003cvar data-var='time'\u003e23:00\u003c/var\u003e - Feb \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e03:55\u003c/var\u003e UTC"
}
],
"name": "February",
"year": 2026
},
{
"incidents": [
{
"code": "61yshnp2x155",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Maintenance in UK-London-M-1 Region",
"timestamp": "Jan \u003cvar data-var='date'\u003e25\u003c/var\u003e, \u003cvar data-var='time'\u003e00:00\u003c/var\u003e - \u003cvar data-var='time'\u003e00:59\u003c/var\u003e UTC"
},
{
"code": "1f75tgqwnrmx",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Maintenance in IN-Pune-M-1 Region",
"timestamp": "Jan \u003cvar data-var='date'\u003e24\u003c/var\u003e, \u003cvar data-var='time'\u003e18:30\u003c/var\u003e - \u003cvar data-var='time'\u003e19:27\u003c/var\u003e UTC"
},
{
"code": "gdb7xwp3xn8y",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Maintenance in US-Virginia-M-1 Region",
"timestamp": "Jan \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e05:00\u003c/var\u003e - \u003cvar data-var='time'\u003e08:01\u003c/var\u003e UTC"
},
{
"code": "jzns550dv08r",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Maintenance in IE-Dublin-M-1 Region",
"timestamp": "Jan \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e00:00\u003c/var\u003e - \u003cvar data-var='time'\u003e01:09\u003c/var\u003e UTC"
},
{
"code": "s5yvbyyhffqg",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Maintenance in SG-Singapore-M-1 Region",
"timestamp": "Jan \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e16:00\u003c/var\u003e - \u003cvar data-var='time'\u003e19:39\u003c/var\u003e UTC"
},
{
"code": "m4mm60x00hff",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Maintenance in UK-London-M-2 Region",
"timestamp": "Jan \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e00:00\u003c/var\u003e - \u003cvar data-var='time'\u003e00:36\u003c/var\u003e UTC"
},
{
"code": "5jn5chggl8fr",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Maintenance in AU-Sydney-M-1 Region",
"timestamp": "Jan \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e13:00\u003c/var\u003e - \u003cvar data-var='time'\u003e14:56\u003c/var\u003e UTC"
}
],
"name": "January",
"year": 2026
}
],
"start_time": "2026-01-01T00:00:00Z",
"time_zone": "UTC"
},
{
"end_time": "2025-12-31T23:59:59Z",
"months": [
{
"incidents": [
{
"code": "bfdxw5qn47nf",
"impact": "critical",
"message": "The issue related to hosting services in our US-West Region has now been resolved. \n\nAt this time, all of the reported symptoms should now be resolved:\n- Inability of some virtual machines in this region to change state (ie, run, suspend, shutdown) \n- Inability of some running virtual machines in this region to be saved as a template, copied or deleted\n\nThis disruption may have resulted in some running Virtual Machines being returned to a powered off state. Affected VM owners have been notified directly.\n\nIf you have a VM reporting an error or issue, please contact Skytap Support ([email protected]) for assistance.",
"name": "Hosting Degradation in US-West",
"timestamp": "Dec \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e05:34\u003c/var\u003e - \u003cvar data-var='time'\u003e07:47\u003c/var\u003e UTC"
},
{
"code": "7flv32671msn",
"impact": "maintenance",
"message": "Publish service maintenance in US-West has been completed. If your VM(s) require published services, they can be created at this time.",
"name": "[Scheduled] Maintenance in US-West Region",
"timestamp": "Dec \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e17:00\u003c/var\u003e - \u003cvar data-var='time'\u003e19:28\u003c/var\u003e UTC"
}
],
"name": "December",
"year": 2025
},
{
"incidents": [
{
"code": "blym9n1p07zg",
"impact": "major",
"message": "The storage issue in our US-Texas-M-1 Region has now been resolved. \n\nThe following symptoms should now be alleviated:\n - Inability of some Virtual Machines in this region to change state (ie, run, suspend, shutdown)\n - Degraded disk read/write performance for some running Virtual Machines in this region\n - Deploying from templates in this region may fail\n - Saving templates in this region may fail\n - Copying environments or templates out of this region may fail\n\nThis disruption may have resulted in some running Virtual Machines being disconnected from their storage for a period of time. Affected VM owners have been notified directly.\n\nIf you have a VM reporting an error or issue, or if you continue to experience any of the symptoms mentioned above, please contact Skytap Support ([email protected]) for immediate assistance.",
"name": "Storage Degradation in US-Texas-M-1",
"timestamp": "Nov \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e03:20\u003c/var\u003e - \u003cvar data-var='time'\u003e03:58\u003c/var\u003e UTC"
},
{
"code": "gj1n1nlstwr4",
"impact": "major",
"message": "The storage issue in our US-Texas-M-1 Region has now been resolved. \n\nThe following symptoms should now be alleviated:\n - Inability of some Virtual Machines in this region to change state (ie, run, suspend, shutdown)\n - Degraded disk read/write performance for some running Virtual Machines in this region\n - Deploying from templates in this region may fail\n - Saving templates in this region may fail\n - Copying environments or templates out of this region may fail\n\nThis disruption may have resulted in some running Virtual Machines being disconnected from their storage for a period of time. Affected VM owners have been notified directly.\n\nIf you have a VM reporting an error or issue, or if you continue to experience any of the symptoms mentioned above, please contact Skytap Support ([email protected]) for immediate assistance.",
"name": "Storage Degradation in US-Texas-M-1",
"timestamp": "Nov \u003cvar data-var='date'\u003e19\u003c/var\u003e, \u003cvar data-var='time'\u003e15:44\u003c/var\u003e - \u003cvar data-var='time'\u003e23:56\u003c/var\u003e UTC"
},
{
"code": "202xsrkcm10x",
"impact": "major",
"message": "The issue in our EMEA Region has now been resolved. \n\nAll customer visible symptoms should now be alleviated:\n - Performance degradation when using the HTML5 client to connect to a VM\n - HTML5 client session disconnects\n\nIf you have a VM reporting an error or issue, or if you continue to experience any of the symptoms mentioned above, please contact Skytap Support ([email protected]) for immediate assistance.",
"name": "HTML5 Client Issues in EMEA",
"timestamp": "Nov \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e15:05\u003c/var\u003e - \u003cvar data-var='time'\u003e16:32\u003c/var\u003e UTC"
}
],
"name": "November",
"year": 2025
},
{
"incidents": [],
"name": "October",
"year": 2025
}
],
"start_time": "2025-10-01T00:00:00Z",
"time_zone": "UTC"
}
]
}