Snapshot 14875
Normalized text
Scripts and page chrome removed; this is what change detection compares.
{
"pages": [
{
"end_time": "2026-09-30T23:59:59Z",
"months": [
{
"incidents": [
{
"code": "d5gpv793qqrm",
"impact": "minor",
"message": "Processing is operating normally",
"name": "Delay for NetSec Firewall Alerts for US-East and EU-West customers",
"timestamp": "Sep \u003cvar data-var='date'\u003e24\u003c/var\u003e, \u003cvar data-var='time'\u003e16:15\u003c/var\u003e - Sep \u003cvar data-var='date'\u003e25\u003c/var\u003e, \u003cvar data-var='time'\u003e19:53\u003c/var\u003e UTC"
},
{
"code": "h3tb87r1ql4t",
"impact": "minor",
"message": "Backlog has been processed fully",
"name": "Firewall datasources alerts will be delayed for US, EU-West customers.",
"timestamp": "Sep \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e14:22\u003c/var\u003e - Sep \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e02:03\u003c/var\u003e UTC"
},
{
"code": "5y53hzrp55jf",
"impact": "major",
"message": "Service has been restored but engineering is still evaluating impact to log data during the outage time period.",
"name": "Inky log ingestion delay",
"timestamp": "Sep \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e13:41\u003c/var\u003e - Sep \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e14:22\u003c/var\u003e UTC"
},
{
"code": "vcpyvtdsrybm",
"impact": "major",
"message": "This incident has been resolved.",
"name": "O365 log ingestion issue impacting some accounts with delay and log degradation alerts.",
"timestamp": "Sep \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e15:49\u003c/var\u003e - Sep \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e02:51\u003c/var\u003e UTC"
},
{
"code": "46r655cpk9x5",
"impact": "major",
"message": "Operation is back to normal. Some events are delayed as previously noted.",
"name": "XDR log processing for o365 and email protection is affected by an outage.",
"timestamp": "Sep \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e17:42\u003c/var\u003e - \u003cvar data-var='time'\u003e20:58\u003c/var\u003e UTC"
},
{
"code": "v01f02s2p1zp",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Customers in the US, India, and Australia are experiencing issues when redelivering quarantined inbound and outbound emails in the Email Gateway Defense UI.",
"timestamp": "Sep \u003cvar data-var='date'\u003e15\u003c/var\u003e, \u003cvar data-var='time'\u003e06:44\u003c/var\u003e - \u003cvar data-var='time'\u003e16:39\u003c/var\u003e UTC"
},
{
"code": "pbk1t2m556m3",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] SecureEdge Maintenance",
"timestamp": "Sep \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e10:00\u003c/var\u003e - \u003cvar data-var='time'\u003e14:00\u003c/var\u003e UTC"
},
{
"code": "m29gfllc6qjy",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Incident Response - Slow email ingestion is limiting search and resulting in error in searching for messages",
"timestamp": "Sep \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e15:43\u003c/var\u003e - \u003cvar data-var='time'\u003e19:39\u003c/var\u003e UTC"
},
{
"code": "sphvc68l8hlk",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] SecureEdge Maintenance",
"timestamp": "Sep \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e10:00\u003c/var\u003e - \u003cvar data-var='time'\u003e11:00\u003c/var\u003e UTC"
},
{
"code": "jd61cclkbsfy",
"impact": "critical",
"message": "This incident is resolved",
"name": "XDR Dashboard unavailable",
"timestamp": "Sep \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e17:31\u003c/var\u003e - \u003cvar data-var='time'\u003e20:54\u003c/var\u003e UTC"
},
{
"code": "rzf3lcpdwk3f",
"impact": "critical",
"message": "Incident resolved",
"name": "XDR Dashboard logins failing (reopening incident)",
"timestamp": "Sep \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e01:08\u003c/var\u003e - \u003cvar data-var='time'\u003e11:23\u003c/var\u003e UTC"
},
{
"code": "ymtfdrq44hdx",
"impact": "critical",
"message": "The incident has been resolved and root cause investigation is proceeding.",
"name": "XDR Dashboard blocks with error checking SSO account",
"timestamp": "Aug \u003cvar data-var='date'\u003e31\u003c/var\u003e, \u003cvar data-var='time'\u003e23:25\u003c/var\u003e - Sep \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e00:48\u003c/var\u003e UTC"
}
],
"name": "September",
"year": 2026
},
{
"incidents": [
{
"code": "8zpgdpp8zr8v",
"impact": "major",
"message": "This incident has been resolved.",
"name": "BCAS Search Down in US",
"timestamp": "Aug \u003cvar data-var='date'\u003e24\u003c/var\u003e, \u003cvar data-var='time'\u003e14:17\u003c/var\u003e - Aug \u003cvar data-var='date'\u003e25\u003c/var\u003e, \u003cvar data-var='time'\u003e13:39\u003c/var\u003e UTC"
},
{
"code": "g5flnxn62bhb",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] SecureEdge Maintenance",
"timestamp": "Aug \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e19:00\u003c/var\u003e - \u003cvar data-var='time'\u003e20:00\u003c/var\u003e UTC"
},
{
"code": "mcghndgqnk36",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] SecureEdge Maintenance",
"timestamp": "Aug \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e10:00\u003c/var\u003e - \u003cvar data-var='time'\u003e14:00\u003c/var\u003e UTC"
},
{
"code": "21vcs146y7cc",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] SecureEdge Maintenance",
"timestamp": "Aug \u003cvar data-var='date'\u003e13\u003c/var\u003e, \u003cvar data-var='time'\u003e10:00\u003c/var\u003e - \u003cvar data-var='time'\u003e15:00\u003c/var\u003e UTC"
},
{
"code": "7nck3bmvc993",
"impact": "none",
"message": "This incident has been resolved.",
"name": "XDR Dashboard",
"timestamp": "Aug \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e16:57\u003c/var\u003e - \u003cvar data-var='time'\u003e17:00\u003c/var\u003e UTC"
},
{
"code": "jpwtpgg60y4q",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] SecureEdge Maintenance",
"timestamp": "Aug \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e10:30\u003c/var\u003e - \u003cvar data-var='time'\u003e14:30\u003c/var\u003e UTC"
},
{
"code": "b2b04wf5s6qv",
"impact": "major",
"message": "This incident has been resolved, and the impacted threat detection is now fully operational",
"name": "Barracuda XDR - Service Disruption on Cloudgen firewall signal detection",
"timestamp": "Aug \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e15:47\u003c/var\u003e - \u003cvar data-var='time'\u003e17:37\u003c/var\u003e UTC"
},
{
"code": "9cql1wgrt165",
"impact": "none",
"message": "This incident has been resolved.",
"name": "Incident Response: Degraded Perfomance",
"timestamp": "Aug \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e20:56\u003c/var\u003e - Aug \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e13:56\u003c/var\u003e UTC"
}
],
"name": "August",
"year": 2026
},
{
"incidents": [
{
"code": "d3bglxkz890s",
"impact": "minor",
"message": "We have resolved an issue that was affecting some Authentication Services customers.",
"name": "Authentication Services Issue Affecting Some Customers",
"timestamp": "Jul \u003cvar data-var='date'\u003e31\u003c/var\u003e, \u003cvar data-var='time'\u003e17:36\u003c/var\u003e - \u003cvar data-var='time'\u003e18:02\u003c/var\u003e UTC"
},
{
"code": "4cd0mx0xc5m6",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] WAF-as-a-Service Infrastructure Maintenance",
"timestamp": "Jul \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e12:05\u003c/var\u003e - \u003cvar data-var='time'\u003e12:57\u003c/var\u003e UTC"
},
{
"code": "nnk1p9xp4p2p",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] WAF-as-a-Service Infrastructure Maintenance",
"timestamp": "Jul \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e06:00\u003c/var\u003e - \u003cvar data-var='time'\u003e10:00\u003c/var\u003e UTC"
},
{
"code": "yc5l99nrbk12",
"impact": "minor",
"message": "This incident has been resolved, and the threat detection is now fully operational",
"name": "Barracuda XDR - Service Disruption on signals detection",
"timestamp": "Jul \u003cvar data-var='date'\u003e29\u003c/var\u003e, \u003cvar data-var='time'\u003e16:16\u003c/var\u003e - \u003cvar data-var='time'\u003e17:55\u003c/var\u003e UTC"
},
{
"code": "9bdskvlfdj2z",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] SecureEdge Maintenance",
"timestamp": "Jul \u003cvar data-var='date'\u003e29\u003c/var\u003e, \u003cvar data-var='time'\u003e10:00\u003c/var\u003e - \u003cvar data-var='time'\u003e14:30\u003c/var\u003e UTC"
},
{
"code": "lvpb1qspqqsw",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] SecureEdge Maintenance",
"timestamp": "Jul \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e23:00\u003c/var\u003e - Jul \u003cvar data-var='date'\u003e24\u003c/var\u003e, \u003cvar data-var='time'\u003e01:00\u003c/var\u003e UTC"
},
{
"code": "xmnyqp49mrkt",
"impact": "major",
"message": "We have resolved an issue that was affecting some Authentication Services customers.",
"name": "Login Issue",
"timestamp": "Jul \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e19:02\u003c/var\u003e - \u003cvar data-var='time'\u003e20:37\u003c/var\u003e UTC"
},
{
"code": "ww3qsn3xygcx",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] SecureEdge Platform Maintenance",
"timestamp": "Jul \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e08:30\u003c/var\u003e - \u003cvar data-var='time'\u003e14:30\u003c/var\u003e UTC"
},
{
"code": "kstbft522ck0",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] SecureEdge Platform Maintenance",
"timestamp": "Jul \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e08:30\u003c/var\u003e - \u003cvar data-var='time'\u003e15:30\u003c/var\u003e UTC"
},
{
"code": "89x8fh0d6fcr",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] SecureEdge Maintenance",
"timestamp": "Jul \u003cvar data-var='date'\u003e15\u003c/var\u003e, \u003cvar data-var='time'\u003e10:00\u003c/var\u003e - \u003cvar data-var='time'\u003e14:00\u003c/var\u003e UTC"
},
{
"code": "qg7dwy8kwz1k",
"impact": "minor",
"message": "This incident has been resolved, and the visibility of impacted data sources within the XDR dashboard (CSD) is now fully operational",
"name": "Barracuda XDR - Service Disruption on datasources visibility in dashboard",
"timestamp": "Jul \u003cvar data-var='date'\u003e6\u003c/var\u003e, \u003cvar data-var='time'\u003e15:15\u003c/var\u003e - Jul \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e17:40\u003c/var\u003e UTC"
},
{
"code": "2344tkfnj0lr",
"impact": "major",
"message": "This incident has been resolved.",
"name": "SAT Main Website Unavailable",
"timestamp": "Jul \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e12:22\u003c/var\u003e - \u003cvar data-var='time'\u003e13:21\u003c/var\u003e UTC"
},
{
"code": "f72qsqw6y5m6",
"impact": "none",
"message": "The engineering investigation is complete. The incident was caused by a datacenter device failure which has been addressed. Mail items which were deferred during the incident are now processed and available for search.",
"name": "Mail processing delayed in US region",
"timestamp": "Jul \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e23:40\u003c/var\u003e - Jul \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e15:11\u003c/var\u003e UTC"
},
{
"code": "96v9q5s2l4hp",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Email Gateway Defense attachment file scanning partially impacted in the Australia region",
"timestamp": "Jul \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e03:25\u003c/var\u003e - \u003cvar data-var='time'\u003e09:06\u003c/var\u003e UTC"
},
{
"code": "zqxxx03bgbmm",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] SecureEdge Maintenance",
"timestamp": "Jul \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e14:00\u003c/var\u003e - \u003cvar data-var='time'\u003e18:00\u003c/var\u003e UTC"
}
],
"name": "July",
"year": 2026
}
],
"start_time": "2026-07-01T00:00:00Z",
"time_zone": "UTC"
},
{
"end_time": "2026-06-30T23:59:59Z",
"months": [
{
"incidents": [
{
"code": "bxwyhwnf2kbq",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] SecureEdge Platform Maintenance",
"timestamp": "Jun \u003cvar data-var='date'\u003e24\u003c/var\u003e, \u003cvar data-var='time'\u003e10:00\u003c/var\u003e - \u003cvar data-var='time'\u003e14:00\u003c/var\u003e UTC"
},
{
"code": "fyxk864bqxm1",
"impact": "minor",
"message": "We have successfully completed the scheduled system upgrade for the Email Security Events ingestion service in the US region. During the upgrade window, there was a temporary disruption in event ingestion from 06/22/2026 22:48:50 UTC to 06/23/2026 00:06:00 UTC. \n\nWe acknowledge the potential impact this interruption may have had on your business operations and would like to assure you that the service has now been fully restored and is operating normally.",
"name": "Barracuda XDR - Service Disruption on Email events ingestion",
"timestamp": "Jun \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e21:07\u003c/var\u003e - Jun \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e00:24\u003c/var\u003e UTC"
},
{
"code": "9nmns13ttcjq",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] SecureEdge Maintenance",
"timestamp": "Jun \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e10:00\u003c/var\u003e - \u003cvar data-var='time'\u003e16:00\u003c/var\u003e UTC"
},
{
"code": "wrgj3szkfbtk",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] SecureEdge Platform Maintenance",
"timestamp": "Jun \u003cvar data-var='date'\u003e15\u003c/var\u003e, \u003cvar data-var='time'\u003e10:00\u003c/var\u003e - \u003cvar data-var='time'\u003e12:00\u003c/var\u003e UTC"
},
{
"code": "khp9zqss9n4n",
"impact": "none",
"message": "This incident has been resolved.",
"name": "Barracuda Cloud Archiving (BCAS) - Hardware Outage - US Region",
"timestamp": "May \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e15:39\u003c/var\u003e - Jun \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e13:59\u003c/var\u003e UTC"
},
{
"code": "bdnd0g2627c1",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Barracuda Appliance Control : Configuration Backup to Cloud – Service Disruption",
"timestamp": "Jun \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e10:02\u003c/var\u003e - \u003cvar data-var='time'\u003e15:22\u003c/var\u003e UTC"
},
{
"code": "gnnqg2ww6gkx",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Barracuda Appliance Control : Configuration Backup to Cloud – Service Disruption",
"timestamp": "Apr \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e09:15\u003c/var\u003e - Jun \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e10:01\u003c/var\u003e UTC"
},
{
"code": "6bpb9yj0tz44",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] WAF-as-a-Service Infrastructure Maintenance",
"timestamp": "Jun \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e07:00\u003c/var\u003e - \u003cvar data-var='time'\u003e11:00\u003c/var\u003e UTC"
},
{
"code": "xkb688182zlr",
"impact": "major",
"message": "This incident has been resolved, and the events ingestion is now fully operational",
"name": "Barracuda XDR - Service Disruption on events ingestion",
"timestamp": "Jun \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e20:44\u003c/var\u003e - \u003cvar data-var='time'\u003e22:12\u003c/var\u003e UTC"
},
{
"code": "3chcrfc13cgj",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] SecureEdge Platform Maintenance",
"timestamp": "Jun \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e10:00\u003c/var\u003e - \u003cvar data-var='time'\u003e13:00\u003c/var\u003e UTC"
}
],
"name": "June",
"year": 2026
},
{
"incidents": [
{
"code": "9d231ynsf885",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] SecureEdge Maintenance",
"timestamp": "May \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e14:27\u003c/var\u003e - \u003cvar data-var='time'\u003e16:02\u003c/var\u003e UTC"
},
{
"code": "q8sfvqxgqfyb",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] SecureEdge Maintenance",
"timestamp": "May \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e10:00\u003c/var\u003e - \u003cvar data-var='time'\u003e14:00\u003c/var\u003e UTC"
},
{
"code": "6v75lywdnmyd",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] SecureEdge Maintenance",
"timestamp": "May \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e10:00\u003c/var\u003e - \u003cvar data-var='time'\u003e14:00\u003c/var\u003e UTC"
},
{
"code": "rv98c951s3gt",
"impact": "major",
"message": "This incident has been resolved.",
"name": "BAC - Some Users are unable manage appliances from the portal",
"timestamp": "May \u003cvar data-var='date'\u003e15\u003c/var\u003e, \u003cvar data-var='time'\u003e10:12\u003c/var\u003e - May \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e01:39\u003c/var\u003e UTC"
},
{
"code": "62hglch2yk23",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] BCAS UI Maintenance (US Region)",
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},
{
"code": "8xr3q12jksv5",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
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"timestamp": "May \u003cvar data-var='date'\u003e14\u003c/var\u003e, \u003cvar data-var='time'\u003e18:00\u003c/var\u003e - \u003cvar data-var='time'\u003e21:00\u003c/var\u003e UTC"
},
{
"code": "57d1z3wgrdvw",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Barracuda Email Gateway Defense — Scheduled Maintenance",
"timestamp": "May \u003cvar data-var='date'\u003e13\u003c/var\u003e, \u003cvar data-var='time'\u003e04:30\u003c/var\u003e - \u003cvar data-var='time'\u003e07:31\u003c/var\u003e UTC"
},
{
"code": "f702ftlr10fc",
"impact": "maintenance",
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"timestamp": "May \u003cvar data-var='date'\u003e13\u003c/var\u003e, \u003cvar data-var='time'\u003e04:30\u003c/var\u003e - \u003cvar data-var='time'\u003e07:30\u003c/var\u003e UTC"
},
{
"code": "hnxt5v6ph5l0",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
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"timestamp": "May \u003cvar data-var='date'\u003e6\u003c/var\u003e, \u003cvar data-var='time'\u003e12:00\u003c/var\u003e - \u003cvar data-var='time'\u003e14:00\u003c/var\u003e UTC"
},
{
"code": "3k5gld52kcdd",
"impact": "minor",
"message": "This issue has been resolved for all customers and mail processing has been restored to full capacity. All items are now available for search results.",
"name": "Mail processing degraded in US region",
"timestamp": "Apr \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e07:54\u003c/var\u003e - May \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e20:03\u003c/var\u003e UTC"
}
],
"name": "May",
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},
{
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{
"code": "k3jv31jp9j46",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "WAF-as-a-Service : Issues with configuration propagation",
"timestamp": "Apr \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e14:14\u003c/var\u003e - \u003cvar data-var='time'\u003e18:27\u003c/var\u003e UTC"
},
{
"code": "wcfwcq53f80v",
"impact": "minor",
"message": "Our Datalake vendor has restored the Compute service, however there is no impact to our logs ingestion service in XDR. Hence, closing this incident",
"name": "Barracuda XDR - Service Disruption",
"timestamp": "Apr \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e20:07\u003c/var\u003e - \u003cvar data-var='time'\u003e20:53\u003c/var\u003e UTC"
},
{
"code": "vhr7knvzqssl",
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"message": "The scheduled maintenance has been completed.",
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},
{
"code": "pmb66dhkn6ds",
"impact": "major",
"message": "This incident has been resolved by the datalake vendor, and the impacted service is fully operational",
"name": "Barracuda XDR - Log ingestion service disruption (Canada)",
"timestamp": "Apr \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e20:56\u003c/var\u003e - Apr \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e01:20\u003c/var\u003e UTC"
},
{
"code": "wdflck0lmrln",
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"message": "The scheduled maintenance has been completed.",
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"timestamp": "Apr \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e18:10\u003c/var\u003e - \u003cvar data-var='time'\u003e20:10\u003c/var\u003e UTC"
},
{
"code": "ym5s0hbzzngc",
"impact": "maintenance",
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"name": "[Scheduled] MSP Services Maintenance in the Americas Region",
"timestamp": "Apr \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e17:00\u003c/var\u003e - \u003cvar data-var='time'\u003e17:59\u003c/var\u003e UTC"
},
{
"code": "2nq25ptcyvrn",
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"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] BCAS UI Maintenance (CC1 - Canada Region)",
"timestamp": "Apr \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e00:00\u003c/var\u003e - \u003cvar data-var='time'\u003e02:00\u003c/var\u003e UTC"
},
{
"code": "j5hyzy97kf83",
"impact": "maintenance",
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},
{
"code": "qnwfr4szprfq",
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},
{
"code": "1rc397pdpf3h",
"impact": "major",
"message": "This incident has been resolved.",
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"timestamp": "Apr \u003cvar data-var='date'\u003e15\u003c/var\u003e, \u003cvar data-var='time'\u003e16:48\u003c/var\u003e - Apr \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e06:37\u003c/var\u003e UTC"
},
{
"code": "8r4r1vh7nbb6",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
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"timestamp": "Apr \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e00:00\u003c/var\u003e - \u003cvar data-var='time'\u003e02:00\u003c/var\u003e UTC"
},
{
"code": "331jmhl0fqvj",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
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"timestamp": "Apr \u003cvar data-var='date'\u003e14\u003c/var\u003e, \u003cvar data-var='time'\u003e14:00\u003c/var\u003e - \u003cvar data-var='time'\u003e16:00\u003c/var\u003e UTC"
},
{
"code": "zlpln646pyvs",
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"timestamp": "Apr \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e14:21\u003c/var\u003e UTC"
},
{
"code": "z3gsltx57jg7",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Email Gateway Defense - Classic UI Is currently experiencing problems with user login.",
"timestamp": "Apr \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e19:29\u003c/var\u003e - \u003cvar data-var='time'\u003e23:26\u003c/var\u003e UTC"
},
{
"code": "gwt0fvvd9c3s",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
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"timestamp": "Apr \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e17:15\u003c/var\u003e - \u003cvar data-var='time'\u003e17:18\u003c/var\u003e UTC"
},
{
"code": "b4ghc9t77tbz",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] BCAS UI Maintenance (India Region)",
"timestamp": "Apr \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e16:52\u003c/var\u003e - \u003cvar data-var='time'\u003e17:00\u003c/var\u003e UTC"
},
{
"code": "p2xx66wlmkqc",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] WAF-as-a-Service Infrastructure Maintenance",
"timestamp": "Apr \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e05:00\u003c/var\u003e - \u003cvar data-var='time'\u003e11:00\u003c/var\u003e UTC"
},
{
"code": "7s6fb972s10f",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Impersonation Protection and Incident Response - Slow email ingestion is limiting search and resulting in error in searching for messages",
"timestamp": "Apr \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e00:29\u003c/var\u003e - Apr \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e19:37\u003c/var\u003e UTC"
},
{
"code": "v5hkxyf0tgj1",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] SecureEdge Maintenance",
"timestamp": "Apr \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e10:00\u003c/var\u003e - \u003cvar data-var='time'\u003e14:00\u003c/var\u003e UTC"
}
],
"name": "April",
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}
],
"start_time": "2026-04-01T00:00:00Z",
"time_zone": "UTC"
},
{
"end_time": "2026-03-31T23:59:59Z",
"months": [
{
"incidents": [
{
"code": "zyllm3ggm25v",
"impact": "minor",
"message": "This incident has been resolved, and the Barracuda Email events ingestion in US is fully operational",
"name": "Barracuda XDR - Service Disruption on Email events ingestion",
"timestamp": "Mar \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e08:25\u003c/var\u003e - Mar \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e16:31\u003c/var\u003e UTC"
},
{
"code": "8gvx3zq073r5",
"impact": "minor",
"message": "This incident has been resolved, and the visibility of data sources within the XDR dashboard (CSD) is now fully operational",
"name": "Barracuda XDR – Dashboard datasource visibility issue",
"timestamp": "Mar \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e11:49\u003c/var\u003e - \u003cvar data-var='time'\u003e14:48\u003c/var\u003e UTC"
},
{
"code": "tygbsd3s64r4",
"impact": "major",
"message": "All customer impact has been resolved and mail processing is fully restored for all customers in the region.",
"name": "BCAS: Mail processing partial outage in UK region",
"timestamp": "Mar \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e10:53\u003c/var\u003e - Mar \u003cvar data-var='date'\u003e29\u003c/var\u003e, \u003cvar data-var='time'\u003e15:18\u003c/var\u003e UTC"
},
{
"code": "3fsbmxx5kxmb",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Incident Response - Slow email ingestion is limiting search and resulting in error in searching for messages",
"timestamp": "Mar \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e13:18\u003c/var\u003e - \u003cvar data-var='time'\u003e17:57\u003c/var\u003e UTC"
},
{
"code": "3yvrl9l1yjms",
"impact": "none",
"message": "We are currently experience ingestion delays with incident response.",
"name": "Incident Response - Slow email ingestion is limiting search and resulting in error in searching for messages",
"timestamp": "Mar \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e13:14\u003c/var\u003e - \u003cvar data-var='time'\u003e13:14\u003c/var\u003e UTC"
},
{
"code": "dyk4tbj2kh6r",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
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"timestamp": "Mar \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e07:30\u003c/var\u003e - \u003cvar data-var='time'\u003e11:30\u003c/var\u003e UTC"
},
{
"code": "t4h1x60kq07n",
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},
{
"code": "7cvzvpnpv7x4",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Cloud-to-Cloud Backup slowness",
"timestamp": "Mar \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e12:39\u003c/var\u003e - \u003cvar data-var='time'\u003e18:10\u003c/var\u003e UTC"
},
{
"code": "6w1h6st5jgsg",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Email Gateway Defense - Outbound email to Microsoft Domains is experiencing high deferral rates",
"timestamp": "Feb \u003cvar data-var='date'\u003e25\u003c/var\u003e, \u003cvar data-var='time'\u003e22:05\u003c/var\u003e - Mar \u003cvar data-var='date'\u003e13\u003c/var\u003e, \u003cvar data-var='time'\u003e13:18\u003c/var\u003e UTC"
},
{
"code": "xyvbwmyxzttx",
"impact": "minor",
"message": "This incident has been resolved, and o365 events ingestion in the US is now fully operational.",
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"timestamp": "Feb \u003cvar data-var='date'\u003e24\u003c/var\u003e, \u003cvar data-var='time'\u003e04:02\u003c/var\u003e - Mar \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e22:29\u003c/var\u003e UTC"
},
{
"code": "5p5dntz01s6h",
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"message": "The scheduled maintenance has been completed.",
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"timestamp": "Mar \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e10:00\u003c/var\u003e - \u003cvar data-var='time'\u003e15:00\u003c/var\u003e UTC"
}
],
"name": "March",
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},
{
"incidents": [
{
"code": "qjr9ppmjgw3k",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Incident Response - Slow email ingestion is limiting search and resulting in error in searching for messages",
"timestamp": "Feb \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e12:24\u003c/var\u003e - \u003cvar data-var='time'\u003e18:07\u003c/var\u003e UTC"
},
{
"code": "zv84k3204z0q",
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"message": "This incident has been resolved.",
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},
{
"code": "9q7fdrk6k8jj",
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"message": "This incident has been resolved.",
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},
{
"code": "g02bfnzkq644",
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"message": "This incident has been resolved",
"name": "Barracuda Backup Service (Japan)",
"timestamp": "Feb \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e15:50\u003c/var\u003e - Feb \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e18:24\u003c/var\u003e UTC"
},
{
"code": "824z2zmbm8qg",
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"message": "This incident is now resolved",
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},
{
"code": "xkq2p8wj91s3",
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},
{
"code": "9gxvj791y31w",
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"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] SecureEdge Platform Maintenance",
"timestamp": "Feb \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e10:00\u003c/var\u003e - \u003cvar data-var='time'\u003e11:00\u003c/var\u003e UTC"
},
{
"code": "fz6hfc4r8jhm",
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"message": "This incident has been resolved.",
"name": "Barracuda Cloud Archiving Service (BCAS) Service Disruption",
"timestamp": "Feb \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e16:21\u003c/var\u003e - Feb \u003cvar data-var='date'\u003e13\u003c/var\u003e, \u003cvar data-var='time'\u003e16:08\u003c/var\u003e UTC"
},
{
"code": "8b4d6qcd1znf",
"impact": "maintenance",
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"timestamp": "Feb \u003cvar data-var='date'\u003e13\u003c/var\u003e, \u003cvar data-var='time'\u003e03:30\u003c/var\u003e - \u003cvar data-var='time'\u003e07:37\u003c/var\u003e UTC"
},
{
"code": "fn1z9bzdxc7f",
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"message": "The scheduled maintenance has been completed.",
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"timestamp": "Feb \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e16:30\u003c/var\u003e - \u003cvar data-var='time'\u003e17:30\u003c/var\u003e UTC"
},
{
"code": "0dh7hdw8qsm6",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Barracuda Incident Response - Delay in Search and Reporting",
"timestamp": "Feb \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e17:27\u003c/var\u003e - Feb \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e15:06\u003c/var\u003e UTC"
},
{
"code": "fgq207hbb9wj",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Incident Response / Impersonation Protection - Some customers may experience intermittent access issues with our web interface.",
"timestamp": "Feb \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e22:30\u003c/var\u003e - \u003cvar data-var='time'\u003e23:10\u003c/var\u003e UTC"
},
{
"code": "3t6rlr78d2gg",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Cloud-to-Cloud Backup long-running backup jobs",
"timestamp": "Feb \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e14:38\u003c/var\u003e - Feb \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e13:34\u003c/var\u003e UTC"
},
{
"code": "x242g9255w18",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] WAF-as-a-Service Infrastructure Maintenance",
"timestamp": "Feb \u003cvar data-var='date'\u003e8\u003c/var\u003e, \u003cvar data-var='time'\u003e03:30\u003c/var\u003e - \u003cvar data-var='time'\u003e12:30\u003c/var\u003e UTC"
},
{
"code": "45f4tpkx05ty",
"impact": "minor",
"message": "This incident has been resolved",
"name": "Barracuda Backup Service Degradation (Japan)",
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},
{
"code": "j4k0pq28rdp2",
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},
{
"code": "y39vfxs6vjfs",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Incident Response - Slow email ingestion is limiting search and resulting in error in searching for messages",
"timestamp": "Feb \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e18:30\u003c/var\u003e - Feb \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e14:36\u003c/var\u003e UTC"
},
{
"code": "tg8805gjlddh",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Barracuda Appliance Control : Configuration Backup to Cloud – Service Disruption",
"timestamp": "Jan \u003cvar data-var='date'\u003e29\u003c/var\u003e, \u003cvar data-var='time'\u003e12:08\u003c/var\u003e - Feb \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e10:09\u003c/var\u003e UTC"
}
],
"name": "February",
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},
{
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{
"code": "hpk6strww6g7",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Customers are unable to login to Email Gateway Defense User Interface in the India region",
"timestamp": "Jan \u003cvar data-var='date'\u003e31\u003c/var\u003e, \u003cvar data-var='time'\u003e08:57\u003c/var\u003e - \u003cvar data-var='time'\u003e15:35\u003c/var\u003e UTC"
},
{
"code": "ccmppcy048kr",
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"message": "The scheduled maintenance has been completed.",
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"timestamp": "Jan \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e11:15\u003c/var\u003e - \u003cvar data-var='time'\u003e15:15\u003c/var\u003e UTC"
},
{
"code": "5x8xfnw5m169",
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},
{
"code": "wp48wl7pmqcz",
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},
{
"code": "2jnnlwcj9w5n",
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},
{
"code": "61q0p9y3k8p5",
"impact": "none",
"message": "This incident has been resolved.",
"name": "Microsoft 365 mail delivery delays",
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},
{
"code": "gfb8shc3s4f8",
"impact": "none",
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"name": "Cloud to Cloud Backup Issue Affecting Customers in the North American Region",
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},
{
"code": "41h70tdrq560",
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},
{
"code": "dxypvqlw230t",
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},
{
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},
{
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},
{
"code": "552x43y0l2y3",
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},
{
"code": "7y2pl3k6tjt3",
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"name": "Barracuda XDR - Service Disruption on events ingestion in EU",
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}
],
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}
],
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},
{
"end_time": "2025-12-31T23:59:59Z",
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{
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{
"code": "svh466y58wnx",
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},
{
"code": "39kgrgs1fh7j",
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},
{
"code": "g5f507vdw91t",
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},
{
"code": "3z0cy7fcztwt",
"impact": "minor",
"message": "Reporting data is now all populated and available. We appreciate your patience as this issue was resolved and remdiated.",
"name": "Incident Response: Degraded Reporting Latency",
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},
{
"code": "6037r9mpkhly",
"impact": "minor",
"message": "This incident has been resolved. There is no delay in processing at this time and systems are back to normal.",
"name": "Delayed Mail Processing in View",
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}
],
"name": "December",
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},
{
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{
"code": "m3lhqznv4w8b",
"impact": "minor",
"message": "This incident has been resolved. Mailflow and deferral rates are back to nominal levels.",
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},
{
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},
{
"code": "hr7xnz53fzqb",
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},
{
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},
{
"code": "1k8mspqlcm1s",
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},
{
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},
{
"code": "pzbmvnjcwjfw",
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},
{
"code": "w9q65b31gq0v",
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},
{
"code": "jq402h9k2jqm",
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},
{
"code": "lkp8mxhq0zq2",
"impact": "major",
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},
{
"code": "6cp07k0n8m1c",
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},
{
"code": "gysp49nc4fqn",
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}
],
"name": "November",
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},
{
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{
"code": "7rnlvdg538xb",
"impact": "minor",
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},
{
"code": "7z9tgd2rwsft",
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},
{
"code": "fht7f8s71t38",
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},
{
"code": "9sclvy9bcwjg",
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},
{
"code": "d3xqx3nc3jkl",
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},
{
"code": "w29qg4vsc0nm",
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},
{
"code": "5myn49zxhd10",
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"timestamp": "Oct \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e10:00\u003c/var\u003e - \u003cvar data-var='time'\u003e12:00\u003c/var\u003e UTC"
},
{
"code": "jzcxgqvp2l5p",
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},
{
"code": "srmdv8k887zf",
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},
{
"code": "6gvv7jqj9k05",
"impact": "none",
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"name": "Barracuda Cloud Archiving (BCAS) - Service Degradation",
"timestamp": "Oct \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e15:40\u003c/var\u003e - Oct \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e13:46\u003c/var\u003e UTC"
},
{
"code": "1tgzvptpb3jv",
"impact": "minor",
"message": "The issue with AWS has resolved and the delayed SMTP has been processed.",
"name": "View - Service Degradation",
"timestamp": "Oct \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e15:06\u003c/var\u003e - Oct \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e13:23\u003c/var\u003e UTC"
},
{
"code": "9dmmc3nscvh8",
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"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] SecureEdge Maintenance",
"timestamp": "Oct \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e10:00\u003c/var\u003e - \u003cvar data-var='time'\u003e12:00\u003c/var\u003e UTC"
},
{
"code": "7k3try2dfynm",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Impersonation Protection \u0026 Incident Response - Service Degradation",
"timestamp": "Oct \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e12:04\u003c/var\u003e - Oct \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e01:00\u003c/var\u003e UTC"
},
{
"code": "st6vsxjxwygr",
"impact": "minor",
"message": "Our cloud provider has resolved the issue and all cloud services have returned to normal operations. Consequently, the impacted XDR services are now fully operational.",
"name": "Barracuda XDR - Service Degradation",
"timestamp": "Oct \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e13:45\u003c/var\u003e - \u003cvar data-var='time'\u003e23:23\u003c/var\u003e UTC"
},
{
"code": "xw5dk59d4y0k",
"impact": "minor",
"message": "The issue had been resolved.",
"name": "Content Shield - Service Degradation",
"timestamp": "Oct \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e15:32\u003c/var\u003e - \u003cvar data-var='time'\u003e22:43\u003c/var\u003e UTC"
},
{
"code": "31fm38hb40mk",
"impact": "none",
"message": "The issue had been resolved.",
"name": "CloudGen Access Increased Latency",
"timestamp": "Oct \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e17:05\u003c/var\u003e - \u003cvar data-var='time'\u003e22:43\u003c/var\u003e UTC"
},
{
"code": "mzmj5lb5xcnz",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Login Issue",
"timestamp": "Oct \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e09:51\u003c/var\u003e - \u003cvar data-var='time'\u003e14:37\u003c/var\u003e UTC"
},
{
"code": "9gqlsq8lgk2m",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Impersonation Protection \u0026 Incident Response - Service Degradation",
"timestamp": "Oct \u003cvar data-var='date'\u003e15\u003c/var\u003e, \u003cvar data-var='time'\u003e18:00\u003c/var\u003e - Oct \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e11:30\u003c/var\u003e UTC"
},
{
"code": "2g318qtydc2h",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] SecureEdge Maintenance",
"timestamp": "Oct \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e10:00\u003c/var\u003e - \u003cvar data-var='time'\u003e11:00\u003c/var\u003e UTC"
},
{
"code": "3ltqg74bg2zn",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "SecureEdge Degraded performance",
"timestamp": "Oct \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e12:00\u003c/var\u003e - Oct \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e12:12\u003c/var\u003e UTC"
},
{
"code": "181fw5r4fw30",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] WAF-as-a-Service Infrastructure Maintenance",
"timestamp": "Oct \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e07:00\u003c/var\u003e - \u003cvar data-var='time'\u003e11:00\u003c/var\u003e UTC"
},
{
"code": "ffb1dj8pf8qg",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Barracuda Incident Response - Service Degradation",
"timestamp": "Oct \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e13:58\u003c/var\u003e - Oct \u003cvar data-var='date'\u003e6\u003c/var\u003e, \u003cvar data-var='time'\u003e17:47\u003c/var\u003e UTC"
},
{
"code": "1krymhq8ddh2",
"impact": "major",
"message": "This incident has been resolved",
"name": "Partial Outage in SecureEdge",
"timestamp": "Oct \u003cvar data-var='date'\u003e6\u003c/var\u003e, \u003cvar data-var='time'\u003e08:17\u003c/var\u003e - \u003cvar data-var='time'\u003e15:49\u003c/var\u003e UTC"
}
],
"name": "October",
"year": 2025
}
],
"start_time": "2025-10-01T00:00:00Z",
"time_zone": "UTC"
}
]
}