Snapshot 14880
Normalized text
Scripts and page chrome removed; this is what change detection compares.
{
"pages": [
{
"end_time": "2026-09-30T23:59:59Z",
"months": [
{
"incidents": [
{
"code": "z4gzsqm6fh04",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Rippling app not loading for customers",
"timestamp": "Sep \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e16:18\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e UTC"
},
{
"code": "n1kd93cncb3v",
"impact": "critical",
"message": "This incident has been resolved.",
"name": "Rippling MCP is down",
"timestamp": "Sep \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e20:13\u003c/var\u003e - \u003cvar data-var='time'\u003e20:47\u003c/var\u003e UTC"
},
{
"code": "fvtdqytbzcdz",
"impact": "minor",
"message": "The technical outage impacting our live chat and email support has been fully resolved. All support channels are operating normally, and our team is actively responding to all pending inquiries.",
"name": "Issues accessing Rippling live chat and support email",
"timestamp": "Sep \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e11:22\u003c/var\u003e - \u003cvar data-var='time'\u003e13:34\u003c/var\u003e UTC"
},
{
"code": "0x3bbtfv7r29",
"impact": "minor",
"message": "Rippling REST APIs experienced increased latency beginning September 10th, 2026 11:21 AM EST. The issue was resolved September 10th, 2026 2:20 PM EST. During this window, Functions and App Studio pages that rely on REST APIs may have resulted in failures due to timeout thresholds breached.",
"name": "Increased latency in APIs, Functions, and App Studio page loads",
"timestamp": "Sep \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e16:30\u003c/var\u003e - \u003cvar data-var='time'\u003e16:30\u003c/var\u003e UTC"
},
{
"code": "p9x169wcsdkr",
"impact": "major",
"message": "The issue affecting saved payroll reports has been resolved, and report access has been restored.",
"name": "Issues loading saved payroll reports",
"timestamp": "Aug \u003cvar data-var='date'\u003e31\u003c/var\u003e, \u003cvar data-var='time'\u003e22:37\u003c/var\u003e - Sep \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e04:20\u003c/var\u003e UTC"
}
],
"name": "September",
"year": 2026
},
{
"incidents": [
{
"code": "w414fn7shtkz",
"impact": "none",
"message": "This is now resolved. It affected some users for \u0026lt;15 minutes.",
"name": "Rippling loaded slowly, or would not load at all, for some users",
"timestamp": "Aug \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e16:06\u003c/var\u003e - \u003cvar data-var='time'\u003e16:06\u003c/var\u003e UTC"
},
{
"code": "ydcp2t3qsdg2",
"impact": "major",
"message": "We identified an issue where some third-party integrations were showing disconnected / invalid-token behavior related to the rollout. The team reverted the change in production and retriggered syncs to recover affected integrations.\n\n- Impacted integrations, including Ramp and Box, have recovered \n- Some integrations that remain disconnected are unrelated to the this incident. In those cases, tokens were already revoked, expired, or deactivated, and customers may need to reconnect manually",
"name": "Delayed sync in integrations",
"timestamp": "Aug \u003cvar data-var='date'\u003e6\u003c/var\u003e, \u003cvar data-var='time'\u003e16:12\u003c/var\u003e - \u003cvar data-var='time'\u003e18:29\u003c/var\u003e UTC"
},
{
"code": "8h70d4kzcrwh",
"impact": "minor",
"message": "Services returned to normal",
"name": "Errors on some critical endpoints",
"timestamp": "Aug \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e20:35\u003c/var\u003e - \u003cvar data-var='time'\u003e21:19\u003c/var\u003e UTC"
}
],
"name": "August",
"year": 2026
},
{
"incidents": [
{
"code": "rlbhjc75dhtb",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Asynchronous job queue resulting in stale services",
"timestamp": "Jul \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e02:23\u003c/var\u003e - \u003cvar data-var='time'\u003e05:17\u003c/var\u003e UTC"
},
{
"code": "fdhzxc8x2bgg",
"impact": "critical",
"message": "Access to the Rippling app has been fully restored.",
"name": "Rippling app is down",
"timestamp": "Jul \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e20:10\u003c/var\u003e - Jul \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e02:09\u003c/var\u003e UTC"
},
{
"code": "80bkxxc5f8yz",
"impact": "critical",
"message": "This incident has been resolved.",
"name": "Rippling app is down",
"timestamp": "Jul \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e16:11\u003c/var\u003e - \u003cvar data-var='time'\u003e18:37\u003c/var\u003e UTC"
},
{
"code": "rymwh3th0w6j",
"impact": "critical",
"message": "Rippling displayed \"Access denied\" to some users accessing Rippling. The issue has been fully mitigated and Rippling is fully operational again.",
"name": "Access denied",
"timestamp": "Jul \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e09:00\u003c/var\u003e - \u003cvar data-var='time'\u003e09:00\u003c/var\u003e UTC"
},
{
"code": "d4nrlx48wb5z",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Some AI capabilities are unavailable",
"timestamp": "Jul \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e17:37\u003c/var\u003e - \u003cvar data-var='time'\u003e18:54\u003c/var\u003e UTC"
},
{
"code": "m42jbrf9sw7d",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Site performance is degraded",
"timestamp": "Jul \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e16:51\u003c/var\u003e - \u003cvar data-var='time'\u003e19:06\u003c/var\u003e UTC"
}
],
"name": "July",
"year": 2026
}
],
"start_time": "2026-07-01T00:00:00Z",
"time_zone": "UTC"
},
{
"end_time": "2026-06-30T23:59:59Z",
"months": [
{
"incidents": [
{
"code": "j7vxsg8j4mdf",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Issues loading parts of the Rippling app",
"timestamp": "Jun \u003cvar data-var='date'\u003e24\u003c/var\u003e, \u003cvar data-var='time'\u003e19:18\u003c/var\u003e - \u003cvar data-var='time'\u003e20:56\u003c/var\u003e UTC"
},
{
"code": "w23tpcbxdsjs",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Rippling AI actions unavailable",
"timestamp": "Jun \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e15:46\u003c/var\u003e - \u003cvar data-var='time'\u003e16:24\u003c/var\u003e UTC"
},
{
"code": "wpd6gnmffv4r",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Rippling app crashes",
"timestamp": "Jun \u003cvar data-var='date'\u003e19\u003c/var\u003e, \u003cvar data-var='time'\u003e20:03\u003c/var\u003e - \u003cvar data-var='time'\u003e20:27\u003c/var\u003e UTC"
},
{
"code": "6stxcgn0dfvl",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Issues loading the side navigation bar",
"timestamp": "Jun \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e16:43\u003c/var\u003e - \u003cvar data-var='time'\u003e21:48\u003c/var\u003e UTC"
}
],
"name": "June",
"year": 2026
},
{
"incidents": [
{
"code": "3350x0svmbrm",
"impact": "major",
"message": "All access and functionality to Rippling should be back to normal. Supergroup membership had high latency during the incident period, resulting in some delays to access changes, but all group memberships have been refreshed and will update normally moving forward.",
"name": "Rippling app outage",
"timestamp": "May \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e16:16\u003c/var\u003e - \u003cvar data-var='time'\u003e19:52\u003c/var\u003e UTC"
},
{
"code": "sgwwvl445dn7",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Single-Sign-on down",
"timestamp": "May \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e13:54\u003c/var\u003e - \u003cvar data-var='time'\u003e14:12\u003c/var\u003e UTC"
},
{
"code": "sg30mbwdk7jj",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Site performance is degraded",
"timestamp": "May \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e22:34\u003c/var\u003e - May \u003cvar data-var='date'\u003e19\u003c/var\u003e, \u003cvar data-var='time'\u003e00:59\u003c/var\u003e UTC"
},
{
"code": "j7v27qlhzz4z",
"impact": "none",
"message": "The issue has been resolved",
"name": "API Tokens page unavailable to users with an expired token",
"timestamp": "May \u003cvar data-var='date'\u003e14\u003c/var\u003e, \u003cvar data-var='time'\u003e18:11\u003c/var\u003e - \u003cvar data-var='time'\u003e20:58\u003c/var\u003e UTC"
},
{
"code": "fcfk7m4y0hkw",
"impact": "none",
"message": "Rippling AI access has been restored.",
"name": "Rippling AI is down",
"timestamp": "May \u003cvar data-var='date'\u003e6\u003c/var\u003e, \u003cvar data-var='time'\u003e05:49\u003c/var\u003e - \u003cvar data-var='time'\u003e06:09\u003c/var\u003e UTC"
},
{
"code": "txz89y9tc26b",
"impact": "major",
"message": "This incident has been resolved.",
"name": "US Payroll Runs Not Visible",
"timestamp": "May \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e19:09\u003c/var\u003e - \u003cvar data-var='time'\u003e20:54\u003c/var\u003e UTC"
}
],
"name": "May",
"year": 2026
},
{
"incidents": [
{
"code": "l5l81ptr861b",
"impact": "none",
"message": "The issue has been resolved",
"name": "Partial admins blocked from completing hiring flow at the Documents step",
"timestamp": "Apr \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e18:01\u003c/var\u003e - \u003cvar data-var='time'\u003e20:48\u003c/var\u003e UTC"
},
{
"code": "tp7nf1mbvyby",
"impact": "none",
"message": "The incident has been resolved. Events that failed during the affected window - such as user provisioning and group syncs - were successfully replayed.",
"name": "Google Workspace integration features unavailable",
"timestamp": "Apr \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e18:52\u003c/var\u003e - \u003cvar data-var='time'\u003e23:02\u003c/var\u003e UTC"
}
],
"name": "April",
"year": 2026
}
],
"start_time": "2026-04-01T00:00:00Z",
"time_zone": "UTC"
},
{
"end_time": "2026-03-31T23:59:59Z",
"months": [
{
"incidents": [
{
"code": "3lc64w5rsr6c",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Data features degraded",
"timestamp": "Mar \u003cvar data-var='date'\u003e24\u003c/var\u003e, \u003cvar data-var='time'\u003e23:18\u003c/var\u003e - Mar \u003cvar data-var='date'\u003e25\u003c/var\u003e, \u003cvar data-var='time'\u003e00:42\u003c/var\u003e UTC"
},
{
"code": "3lq2mvhnl888",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Issues logging into Rippling",
"timestamp": "Mar \u003cvar data-var='date'\u003e8\u003c/var\u003e, \u003cvar data-var='time'\u003e14:41\u003c/var\u003e - \u003cvar data-var='time'\u003e18:10\u003c/var\u003e UTC"
}
],
"name": "March",
"year": 2026
},
{
"incidents": [
{
"code": "8lwygzk6r5mk",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Slowness across Rippling",
"timestamp": "Feb \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e14:52\u003c/var\u003e - \u003cvar data-var='time'\u003e15:44\u003c/var\u003e UTC"
}
],
"name": "February",
"year": 2026
},
{
"incidents": [
{
"code": "74stlvlf7bx2",
"impact": "major",
"message": "On the morning of Jan 26, we saw cases where the Rippling agent did not automatically install after MDM enrollment. We found the root cause and fixed the issue. It is now resolved.",
"name": "Issue with automatic agent installation after MDM enrollment",
"timestamp": "Jan \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e00:30\u003c/var\u003e - \u003cvar data-var='time'\u003e00:30\u003c/var\u003e UTC"
},
{
"code": "z9dpcp3zvltz",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Search issues",
"timestamp": "Jan \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e17:07\u003c/var\u003e - \u003cvar data-var='time'\u003e17:37\u003c/var\u003e UTC"
},
{
"code": "yws5jvgrfxyh",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Issues loading reports",
"timestamp": "Jan \u003cvar data-var='date'\u003e19\u003c/var\u003e, \u003cvar data-var='time'\u003e17:34\u003c/var\u003e - Jan \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e05:08\u003c/var\u003e UTC"
},
{
"code": "4hbk9k6twzjg",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Issues approving timecards and loading schedules",
"timestamp": "Jan \u003cvar data-var='date'\u003e15\u003c/var\u003e, \u003cvar data-var='time'\u003e15:50\u003c/var\u003e - \u003cvar data-var='time'\u003e18:13\u003c/var\u003e UTC"
},
{
"code": "vx9hb6pqjjpm",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Degraded performance in Payroll",
"timestamp": "Jan \u003cvar data-var='date'\u003e14\u003c/var\u003e, \u003cvar data-var='time'\u003e20:54\u003c/var\u003e - Jan \u003cvar data-var='date'\u003e15\u003c/var\u003e, \u003cvar data-var='time'\u003e00:13\u003c/var\u003e UTC"
}
],
"name": "January",
"year": 2026
}
],
"start_time": "2026-01-01T00:00:00Z",
"time_zone": "UTC"
},
{
"end_time": "2025-12-31T23:59:59Z",
"months": [
{
"incidents": [
{
"code": "7dvtzdw9nm2h",
"impact": "critical",
"message": "This incident has been resolved.",
"name": "General service degradation",
"timestamp": "Dec \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e18:47\u003c/var\u003e - \u003cvar data-var='time'\u003e22:35\u003c/var\u003e UTC"
},
{
"code": "8vs833tds94d",
"impact": "minor",
"message": "This incident has been resolved",
"name": "Issues loading Rippling",
"timestamp": "Dec \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e17:57\u003c/var\u003e - \u003cvar data-var='time'\u003e19:30\u003c/var\u003e UTC"
}
],
"name": "December",
"year": 2025
},
{
"incidents": [
{
"code": "3qnr0l24cq4s",
"impact": "critical",
"message": "This incident has been resolved.",
"name": "Issues using job codes and dimensions in Time and Attendance and Payroll",
"timestamp": "Nov \u003cvar data-var='date'\u003e24\u003c/var\u003e, \u003cvar data-var='time'\u003e20:13\u003c/var\u003e - Nov \u003cvar data-var='date'\u003e25\u003c/var\u003e, \u003cvar data-var='time'\u003e08:25\u003c/var\u003e UTC"
},
{
"code": "0pjy3fb8kkdv",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Time \u0026 Attendance app loading issues",
"timestamp": "Nov \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e19:53\u003c/var\u003e - Nov \u003cvar data-var='date'\u003e24\u003c/var\u003e, \u003cvar data-var='time'\u003e01:29\u003c/var\u003e UTC"
},
{
"code": "6mgc6hdfntb9",
"impact": "critical",
"message": "This incident has been resolved",
"name": "Login outage",
"timestamp": "Nov \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e13:38\u003c/var\u003e - \u003cvar data-var='time'\u003e17:30\u003c/var\u003e UTC"
},
{
"code": "22z9wnpphn8f",
"impact": "major",
"message": "Our team has made changes to reduce load on the groups database and has scaled up the database infrastructure to accommodate additional load.\n\nThe incident has been resolved.",
"name": "General service degradation",
"timestamp": "Nov \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e18:36\u003c/var\u003e - \u003cvar data-var='time'\u003e19:38\u003c/var\u003e UTC"
},
{
"code": "bfym7p7phq0l",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Device Trust disruption",
"timestamp": "Oct \u003cvar data-var='date'\u003e29\u003c/var\u003e, \u003cvar data-var='time'\u003e21:34\u003c/var\u003e - Nov \u003cvar data-var='date'\u003e6\u003c/var\u003e, \u003cvar data-var='time'\u003e19:14\u003c/var\u003e UTC"
},
{
"code": "mdyr2zytl8lk",
"impact": "none",
"message": "Issue is now resolved. We have automatically extended the approval deadline for runs that had an approval date of November 5th. US-funded pay runs now have an approval time of 5pm PT, and Canada-funded runs have an approval deadline of 4pm PT.",
"name": "Issues accessing Payroll",
"timestamp": "Nov \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e19:04\u003c/var\u003e - \u003cvar data-var='time'\u003e20:02\u003c/var\u003e UTC"
}
],
"name": "November",
"year": 2025
},
{
"incidents": [
{
"code": "ctlxcx0k10q5",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Notification delay",
"timestamp": "Oct \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e15:23\u003c/var\u003e - \u003cvar data-var='time'\u003e18:38\u003c/var\u003e UTC"
},
{
"code": "h1m5hvb89t0r",
"impact": "minor",
"message": "The incident has been resolved; notifications that failed to send during the outage period (5:29 AM - 8:52 AM PDT) were re-sent between 12:40 PM - 1:30 PM PDT.",
"name": "Email notification outage",
"timestamp": "Oct \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e18:11\u003c/var\u003e - \u003cvar data-var='time'\u003e21:33\u003c/var\u003e UTC"
}
],
"name": "October",
"year": 2025
}
],
"start_time": "2025-10-01T00:00:00Z",
"time_zone": "UTC"
}
]
}