Snapshot 14918
Normalized text
Scripts and page chrome removed; this is what change detection compares.
{
"pages": [
{
"end_time": "2026-09-30T23:59:59Z",
"months": [
{
"incidents": [
{
"code": "vyz6ns3k1yx5",
"impact": "major",
"message": "Service in the data center has been restored to normal. This incident has been resolved.",
"name": "[INC-1146] Service degradation of MAD (Madrid) PoP",
"timestamp": "Sep \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e09:53\u003c/var\u003e - Sep \u003cvar data-var='date'\u003e29\u003c/var\u003e, \u003cvar data-var='time'\u003e02:05\u003c/var\u003e UTC"
},
{
"code": "swtd01qr4hp5",
"impact": "none",
"message": "Imperva identified an issue in the London (LCY) PoP that impacted a subset of customers who experienced packet loss, connection timeouts, and intermittent connectivity issues.\nThe issue was traced to one of Imperva's third-party internet service providers. To mitigate the impact, Imperva rerouted traffic and bypassed the affected provider. Following this mitigation, service was restored and performance returned to normal levels.",
"name": "[INC-1147] Service degradation of LCY (London) PoP",
"timestamp": "Sep \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e11:42\u003c/var\u003e - \u003cvar data-var='time'\u003e11:42\u003c/var\u003e UTC"
},
{
"code": "vpc2qfhttzxy",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-5519] Planned Maintenance on the Imperva data center in Ashburn 2, VA",
"timestamp": "Sep \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e03:00\u003c/var\u003e - \u003cvar data-var='time'\u003e10:38\u003c/var\u003e UTC"
},
{
"code": "44zw5hksq1ht",
"impact": "minor",
"message": "The issue affecting multiple PoPs has been resolved. Services have recovered, and GRE tunnel connectivity has been restored across the impacted locations. Customers should no longer experience elevated latency or Error 20 responses related to this event.\n\nOur teams have validated service recovery and continue to monitor the environment to ensure ongoing stability.",
"name": "[INC-1145] Service degradation of multiple PoPs",
"timestamp": "Sep \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e07:42\u003c/var\u003e - \u003cvar data-var='time'\u003e09:56\u003c/var\u003e UTC"
},
{
"code": "vkzdzt556wl9",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-5472] Planned Maintenance on the Imperva data center in Buenos Aires, Argentina",
"timestamp": "Sep \u003cvar data-var='date'\u003e25\u003c/var\u003e, \u003cvar data-var='time'\u003e04:00\u003c/var\u003e - \u003cvar data-var='time'\u003e06:25\u003c/var\u003e UTC"
},
{
"code": "37psqnnvsqnz",
"impact": "maintenance",
"message": "The maintenance has been cancelled.",
"name": "[Scheduled] [ICM-5537] Essential Maintenance on the Imperva data center in Madrid, Spain",
"timestamp": "Sep \u003cvar data-var='date'\u003e24\u003c/var\u003e, \u003cvar data-var='time'\u003e19:59\u003c/var\u003e UTC"
},
{
"code": "m2jjnlzfbr2k",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-5501] DFW to DAL PoP Migration - Dallas, TX",
"timestamp": "Sep \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e05:00\u003c/var\u003e - Sep \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e08:27\u003c/var\u003e UTC"
},
{
"code": "n915l3m526ng",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "[INC-1142] Network Connectivity Degradation Across Multiple PoPs Due to an Upstream Provider Issue",
"timestamp": "Sep \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e11:29\u003c/var\u003e - Sep \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e07:57\u003c/var\u003e UTC"
},
{
"code": "d24l7bccm2vg",
"impact": "minor",
"message": "The incident has been resolved and normal service levels have been restored for the Imperva Advanced Bot Protection service.",
"name": "[INC-1143] ABP Service issue",
"timestamp": "Sep \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e04:42\u003c/var\u003e - \u003cvar data-var='time'\u003e06:00\u003c/var\u003e UTC"
},
{
"code": "bphfhz7nfx8c",
"impact": "minor",
"message": "Mitigation measures have been successfully implemented, and after a period of monitoring, our teams have confirmed that services are operating as expected with no further impact observed. This incident is now resolved.\nWe apologize for any inconvenience and thank you for your patience while we worked to address this issue.",
"name": "[INC-1136] Service Degradation Affecting SIEM Log Ingestion",
"timestamp": "Sep \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e23:11\u003c/var\u003e - Sep \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e01:30\u003c/var\u003e UTC"
},
{
"code": "99lq19lq082d",
"impact": "minor",
"message": "The services are now stable, and the issue has been fully mitigated. Post-mitigation validation has been completed, confirming that the services are operating as expected.\nThe incident is now considered resolved.",
"name": "[INC-1135] Service Degradation Causing Intermittent DNS Resolution Issues",
"timestamp": "Sep \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e18:57\u003c/var\u003e - Sep \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e00:09\u003c/var\u003e UTC"
},
{
"code": "29zpl98qtwkt",
"impact": "minor",
"message": "The issue affecting the Imperva Management Console (MY) has been resolved. Service performance has returned to normal, and customers should no longer experience elevated latency, login issues, or general console degradation.\n\nWe will continue to monitor the environment to ensure stability. Thank you for your patience while we worked to resolve this issue.",
"name": "[INC-1134] Degradation of performance in Imperva Management Console",
"timestamp": "Sep \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e09:45\u003c/var\u003e - \u003cvar data-var='time'\u003e10:19\u003c/var\u003e UTC"
},
{
"code": "ztyyd59z33jj",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-5477] Planned Maintenance on the Imperva data center in Auckland, NZ",
"timestamp": "Sep \u003cvar data-var='date'\u003e15\u003c/var\u003e, \u003cvar data-var='time'\u003e14:00\u003c/var\u003e - \u003cvar data-var='time'\u003e16:32\u003c/var\u003e UTC"
},
{
"code": "dt96wn7r9lcv",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-5473] Planned Maintenance on the Imperva data center in Detroit, MI",
"timestamp": "Sep \u003cvar data-var='date'\u003e15\u003c/var\u003e, \u003cvar data-var='time'\u003e12:29\u003c/var\u003e - \u003cvar data-var='time'\u003e13:46\u003c/var\u003e UTC"
},
{
"code": "mfxlqxfq3cmy",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-5430] Planned Maintenance on the Imperva data center in Queretaro, Mexico",
"timestamp": "Sep \u003cvar data-var='date'\u003e14\u003c/var\u003e, \u003cvar data-var='time'\u003e06:00\u003c/var\u003e - \u003cvar data-var='time'\u003e13:01\u003c/var\u003e UTC"
},
{
"code": "5sc080h8hqv4",
"impact": "minor",
"message": "The issue affecting user management has been resolved. Based on successful testing and continued stability, we have confirmed that the service is operating as expected, and the incident is considered resolved.",
"name": "[INC-1130] Service degradation of user management",
"timestamp": "Sep \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e12:45\u003c/var\u003e - Sep \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e01:50\u003c/var\u003e UTC"
},
{
"code": "9r1p5f26jyhx",
"impact": "none",
"message": "Service levels have been restored and the Imperva Management Portal has returned to normal functionality. \n\nAt this time this incident is being considered resolved. We apologize for any inconvenience this issue may have caused.",
"name": "[ INC - 1131] Service Degradation Impacting the Imperva Management Portal",
"timestamp": "Sep \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e17:34\u003c/var\u003e - \u003cvar data-var='time'\u003e22:31\u003c/var\u003e UTC"
},
{
"code": "jxmrgnc95rl7",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-5478] Planned Maintenance on the Imperva data center in Seoul, South Korea",
"timestamp": "Sep \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e18:00\u003c/var\u003e - \u003cvar data-var='time'\u003e20:58\u003c/var\u003e UTC"
},
{
"code": "ttsx29vjdt35",
"impact": "minor",
"message": "Monitoring has confirmed that the environment remains stable, with no further issues observed. The incident is now confirmed as resolved, and normal service has been restored.",
"name": "[ INC - 1129 ]Service Degradation Impacting Login to the Imperva Management Portal",
"timestamp": "Sep \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e17:31\u003c/var\u003e - \u003cvar data-var='time'\u003e22:29\u003c/var\u003e UTC"
},
{
"code": "qcnp298s11md",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-5441] Planned Maintenance on the Imperva data center in Zurich, Switzerland",
"timestamp": "Sep \u003cvar data-var='date'\u003e8\u003c/var\u003e, \u003cvar data-var='time'\u003e23:00\u003c/var\u003e - Sep \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e03:20\u003c/var\u003e UTC"
},
{
"code": "gl4bn4jt9rsr",
"impact": "minor",
"message": "Technical team implemented the necessary fixes, completed validation activities, and confirmed service stability through continuous monitoring. All services are operating normally. PoP is fully operational and ready for service.",
"name": "Network connectivity degradation in MAD PoP",
"timestamp": "Sep \u003cvar data-var='date'\u003e8\u003c/var\u003e, \u003cvar data-var='time'\u003e05:03\u003c/var\u003e - \u003cvar data-var='time'\u003e05:37\u003c/var\u003e UTC"
},
{
"code": "1j2mpttcmc8q",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-5440] Planned Maintenance on the Imperva data center in London 1, UK",
"timestamp": "Sep \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e23:00\u003c/var\u003e - Sep \u003cvar data-var='date'\u003e8\u003c/var\u003e, \u003cvar data-var='time'\u003e04:43\u003c/var\u003e UTC"
},
{
"code": "65v6rlgt2dvq",
"impact": "minor",
"message": "Monitoring has shown stable performance following the mitigation measures implemented earlier. This incident is considered resolved at this time. We will continue to monitor the environment as part of our standard operational practices to ensure ongoing service stability.",
"name": "[INC-1120 ] Service Degradation affecting a subset of customers in North America region",
"timestamp": "Sep \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e20:21\u003c/var\u003e - Sep \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e00:33\u003c/var\u003e UTC"
},
{
"code": "9ffybfjnqmms",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-5434] Planned Maintenance on the Imperva data center in Bangkok, Thailand",
"timestamp": "Sep \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e17:00\u003c/var\u003e - \u003cvar data-var='time'\u003e20:38\u003c/var\u003e UTC"
},
{
"code": "3tj5byn4gpqp",
"impact": "minor",
"message": "The third-party CDN provider has completed the remediation for the routing issue. We have confirmed through our observations and log data that traffic continues to route as expected, with origin fetch traffic operating normally and latency within expected ranges.\nThe service has remained stable throughout the monitoring period, and the incident is now considered resolved.\nWe appreciate your patience and understanding while we worked with our third-party provider to resolve this issue.",
"name": "[INC-1106] Elevated Latency for a Subset of Origin Fetch Traffic in Ashburn, VA (WDC)",
"timestamp": "Aug \u003cvar data-var='date'\u003e13\u003c/var\u003e, \u003cvar data-var='time'\u003e16:53\u003c/var\u003e - Sep \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e17:30\u003c/var\u003e UTC"
},
{
"code": "hxxby7pgbpzf",
"impact": "major",
"message": "Technical team implemented the necessary fixes, completed validation activities, and confirmed service stability through continuous monitoring. All services are operating normally. PoP is fully operational and ready for service.",
"name": "[INC-1118] Rio de Janeiro, Brazil (RIO) Data Center Issue",
"timestamp": "Sep \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e04:56\u003c/var\u003e - \u003cvar data-var='time'\u003e07:16\u003c/var\u003e UTC"
},
{
"code": "yq8xdmdmksgp",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-5424] Planned Maintenance on the Imperva data center in Miami, FL",
"timestamp": "Sep \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e05:00\u003c/var\u003e - \u003cvar data-var='time'\u003e10:30\u003c/var\u003e UTC"
}
],
"name": "September",
"year": 2026
},
{
"incidents": [
{
"code": "14l47v49fkml",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-5399] Planned Maintenance on the Imperva data center in Sydney, Australia",
"timestamp": "Aug \u003cvar data-var='date'\u003e31\u003c/var\u003e, \u003cvar data-var='time'\u003e13:00\u003c/var\u003e - \u003cvar data-var='time'\u003e18:50\u003c/var\u003e UTC"
},
{
"code": "lm05qypbn7kk",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-5418] Planned Maintenance on the Imperva data center in Queretaro, Mexico",
"timestamp": "Aug \u003cvar data-var='date'\u003e31\u003c/var\u003e, \u003cvar data-var='time'\u003e06:00\u003c/var\u003e - \u003cvar data-var='time'\u003e13:40\u003c/var\u003e UTC"
},
{
"code": "tfhq1xx0vdtf",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-5435] Planned Maintenance on the Imperva data center in Frankfurt, Germany",
"timestamp": "Aug \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e22:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:55\u003c/var\u003e UTC"
},
{
"code": "4z7hx5qw8gmp",
"impact": "minor",
"message": "We have implemented corrective actions and confirmed that the affected functionality has been restored. Monitoring has shown normal service operation, and validation efforts indicate that requests are being processed successfully.\n\nOur teams will continue to review the incident to better understand the contributing factors and help prevent similar issues in the future.\n\nThis incident has been resolved.",
"name": "Service Degradation Affecting Email Notifications",
"timestamp": "Aug \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e09:05\u003c/var\u003e - \u003cvar data-var='time'\u003e10:57\u003c/var\u003e UTC"
},
{
"code": "wy69dcyj2tr7",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-5423] Essential Maintenance on the Imperva data center in Ashburn 2, VA",
"timestamp": "Aug \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e02:00\u003c/var\u003e - \u003cvar data-var='time'\u003e11:52\u003c/var\u003e UTC"
},
{
"code": "x9tyhx5mwbgm",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-5396] Planned Maintenance on the Imperva data center in Dubai, UAE",
"timestamp": "Aug \u003cvar data-var='date'\u003e26\u003c/var\u003e, \u003cvar data-var='time'\u003e21:00\u003c/var\u003e - Aug \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e04:50\u003c/var\u003e UTC"
},
{
"code": "06mnpx4mkg76",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-5357] ORD to MDW PoP Migration - Chicago, IL",
"timestamp": "Aug \u003cvar data-var='date'\u003e25\u003c/var\u003e, \u003cvar data-var='time'\u003e08:00\u003c/var\u003e - Aug \u003cvar data-var='date'\u003e26\u003c/var\u003e, \u003cvar data-var='time'\u003e05:53\u003c/var\u003e UTC"
},
{
"code": "7cmt39nlwvtj",
"impact": "maintenance",
"message": "The maintenance has been cancelled.",
"name": "[Scheduled] [ICM-5421] Planned Maintenance on the Imperva data center in Santiago, Chile",
"timestamp": "Aug \u003cvar data-var='date'\u003e25\u003c/var\u003e, \u003cvar data-var='time'\u003e01:00\u003c/var\u003e UTC"
},
{
"code": "zqc6qt2cf4h8",
"impact": "maintenance",
"message": "The maintenance has been cancelled.",
"name": "[Scheduled] [ICM-5408] Planned Maintenance on the Imperva data center in New York 2, NY",
"timestamp": "Aug \u003cvar data-var='date'\u003e25\u003c/var\u003e, \u003cvar data-var='time'\u003e00:59\u003c/var\u003e UTC"
},
{
"code": "crfcgj986h8z",
"impact": "maintenance",
"message": "The maintenance has been cancelled.",
"name": "[Scheduled] [ICM-5420] Planned Maintenance on the Imperva data center in Montreal, QC, Canada",
"timestamp": "Aug \u003cvar data-var='date'\u003e25\u003c/var\u003e, \u003cvar data-var='time'\u003e00:58\u003c/var\u003e UTC"
},
{
"code": "b88j07cg977z",
"impact": "major",
"message": "Monitoring has confirmed that the PoP is stable and operating normally. The incident has been resolved.",
"name": "[INC-1111] Istanbul, Turkey (SAW ) Data Center Issue",
"timestamp": "Aug \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e19:28\u003c/var\u003e - \u003cvar data-var='time'\u003e22:42\u003c/var\u003e UTC"
},
{
"code": "m62wsytw0lp6",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-5428] Essential Maintenance on the Imperva data center in Jakarta, Indonesia",
"timestamp": "Aug \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e19:00\u003c/var\u003e - \u003cvar data-var='time'\u003e22:53\u003c/var\u003e UTC"
},
{
"code": "lkjkclsq4vrb",
"impact": "major",
"message": "The issue affecting connectivity through the QRO PoP has been resolved. Following confirmation of stable network conditions, traffic has been restored to the QRO PoP and the bypass has been removed. We have continued to monitor service following the restoration and are no longer observing any impact.\n\nThis incident is now resolved. We thank you for your patience while we worked to restore normal operations.",
"name": "[INC-1110] Queretaro, Mexico (QRO) Data Center Issue",
"timestamp": "Aug \u003cvar data-var='date'\u003e19\u003c/var\u003e, \u003cvar data-var='time'\u003e22:17\u003c/var\u003e - Aug \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e11:16\u003c/var\u003e UTC"
},
{
"code": "br7nbbc2v1l3",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-5392] Planned Maintenance on the Imperva data center in Santiago, Chile",
"timestamp": "Aug \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e04:00\u003c/var\u003e - \u003cvar data-var='time'\u003e10:03\u003c/var\u003e UTC"
},
{
"code": "m2bjyy5ghrzd",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-5330] Planned Maintenance on the Imperva data center in Vienna, Austria",
"timestamp": "Aug \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e23:00\u003c/var\u003e - Aug \u003cvar data-var='date'\u003e19\u003c/var\u003e, \u003cvar data-var='time'\u003e05:25\u003c/var\u003e UTC"
},
{
"code": "r80r7gcj5ll1",
"impact": "minor",
"message": "Technical team implemented the necessary fixes, completed validation activities, and confirmed service stability through continuous monitoring. All services are operating normally. PoP is fully operational and ready for service.\n\nWe appreciate your patience and understanding throughout this incident.",
"name": "[INC-1109] Frankfurt (HHN) Data Center Issue",
"timestamp": "Aug \u003cvar data-var='date'\u003e19\u003c/var\u003e, \u003cvar data-var='time'\u003e03:04\u003c/var\u003e - \u003cvar data-var='time'\u003e03:55\u003c/var\u003e UTC"
},
{
"code": "5jj8m8b3v64w",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-5325] Planned Maintenance on the Imperva data center in Istanbul, Turkey",
"timestamp": "Aug \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e23:00\u003c/var\u003e - Aug \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e02:01\u003c/var\u003e UTC"
},
{
"code": "jm3mz8w3gnhf",
"impact": "major",
"message": "The issue affecting the YUL (Montreal, Canada) PoP has been resolved, and the PoP has been successfully returned to normal operation.\n\nTraffic is once again being served through the YUL PoP, and validation and monitoring have confirmed that services are operating as expected.\n\nWe will continue to monitor the environment to ensure ongoing stability. Thank you for your patience while we worked to restore full service.",
"name": "[INC-1105] YUL PoP Service Degradation",
"timestamp": "Aug \u003cvar data-var='date'\u003e13\u003c/var\u003e, \u003cvar data-var='time'\u003e08:22\u003c/var\u003e - Aug \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e13:17\u003c/var\u003e UTC"
},
{
"code": "c6t5k3p805g1",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-5362] Planned Maintenance on the Imperva data center in London 1, UK",
"timestamp": "Aug \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e23:00\u003c/var\u003e - Aug \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e03:33\u003c/var\u003e UTC"
},
{
"code": "f5qxqjg37lbn",
"impact": "minor",
"message": "The incident has been resolved and normal service levels have been restored for propagation of changes in the Imperva Management Portal.\n\nThe status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.\n \nIn the event of a service disruption, the update will include potential impacts to any affected region.",
"name": "[INC-1104]Imperva Management Portal Configuration Changes Issue",
"timestamp": "Aug \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e19:59\u003c/var\u003e - Aug \u003cvar data-var='date'\u003e13\u003c/var\u003e, \u003cvar data-var='time'\u003e10:14\u003c/var\u003e UTC"
},
{
"code": "kyhk5mp7094n",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-5320] Planned Maintenance on the Imperva data center in Paris, France",
"timestamp": "Aug \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e22:00\u003c/var\u003e - Aug \u003cvar data-var='date'\u003e13\u003c/var\u003e, \u003cvar data-var='time'\u003e02:55\u003c/var\u003e UTC"
},
{
"code": "dvy1hm7vswq7",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-5354] Planned Maintenance on the Imperva data center in Bangkok, Thailand",
"timestamp": "Aug \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e16:00\u003c/var\u003e - Aug \u003cvar data-var='date'\u003e13\u003c/var\u003e, \u003cvar data-var='time'\u003e00:35\u003c/var\u003e UTC"
},
{
"code": "j2nx89fzh828",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-5181] Planned Maintenance on the Imperva data center in Los Angeles, CA",
"timestamp": "Aug \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e06:00\u003c/var\u003e - \u003cvar data-var='time'\u003e13:56\u003c/var\u003e UTC"
},
{
"code": "8l2f3kwmrrkg",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-5306] Planned Maintenance on the Imperva data center in Copenhagen, Denmark",
"timestamp": "Aug \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e01:00\u003c/var\u003e - \u003cvar data-var='time'\u003e04:04\u003c/var\u003e UTC"
},
{
"code": "xxxk2cglz0qc",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-5231] Planned Maintenance on the Imperva data center in Singapore, Singapore",
"timestamp": "Aug \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e17:00\u003c/var\u003e - Aug \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e21:01\u003c/var\u003e UTC"
},
{
"code": "nq1kk48y2yxc",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-5319] Planned Maintenance on the Imperva data center in London 2, UK",
"timestamp": "Aug \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e23:00\u003c/var\u003e - Aug \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e05:50\u003c/var\u003e UTC"
},
{
"code": "48w3mv72qfkr",
"impact": "none",
"message": "The incident has been resolved, and services have remained stable across all affected Points of Presence (PoPs).",
"name": "[INC-1102] Data Center Issues",
"timestamp": "Aug \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e17:08\u003c/var\u003e - \u003cvar data-var='time'\u003e19:50\u003c/var\u003e UTC"
},
{
"code": "xbgtlv00xz8z",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-5327] Planned Maintenance on the Imperva data center in Amsterdam 2, Netherlands",
"timestamp": "Aug \u003cvar data-var='date'\u003e6\u003c/var\u003e, \u003cvar data-var='time'\u003e22:00\u003c/var\u003e - Aug \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e00:39\u003c/var\u003e UTC"
},
{
"code": "tgwsz748m72l",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-5247] Planned Maintenance on the Imperva data center in Zurich, Switzerland",
"timestamp": "Aug \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e21:00\u003c/var\u003e - Aug \u003cvar data-var='date'\u003e6\u003c/var\u003e, \u003cvar data-var='time'\u003e01:02\u003c/var\u003e UTC"
},
{
"code": "9rbjz4gqw6xl",
"impact": "minor",
"message": "The issue affecting real-time WAF alerts has been resolved.\n\nFollowing the implementation of a fix and a period of monitoring, we have confirmed that real-time WAF alert delivery has returned to normal operation. WAF protection remained fully operational throughout the incident, and traffic inspection and policy enforcement were not impacted.\n\nWe apologise for any inconvenience caused and appreciate your patience while we worked to resolve this issue.",
"name": "[INC-1101] Real-Time WAF Alerting Service Degradation",
"timestamp": "Aug \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e11:56\u003c/var\u003e - \u003cvar data-var='time'\u003e12:56\u003c/var\u003e UTC"
},
{
"code": "z84tlnw87jc7",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-5072] Planned Maintenance on the Imperva data center in Chicago 2, IL",
"timestamp": "Aug \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e04:00\u003c/var\u003e - \u003cvar data-var='time'\u003e09:51\u003c/var\u003e UTC"
},
{
"code": "r06xsmhb4p3b",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-5311] Planned Maintenance on the Imperva data center in Rio, Brazil",
"timestamp": "Aug \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e03:00\u003c/var\u003e - \u003cvar data-var='time'\u003e05:38\u003c/var\u003e UTC"
},
{
"code": "j4q6lmbyhtpx",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-5248] Planned Maintenance on the Imperva data center in Dubai, UAE",
"timestamp": "Aug \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e20:00\u003c/var\u003e - Aug \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e00:46\u003c/var\u003e UTC"
},
{
"code": "xhj2qflzwf30",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-5304] Planned Maintenance on the Imperva data center in Sao Paulo, Brazil",
"timestamp": "Aug \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e04:00\u003c/var\u003e - \u003cvar data-var='time'\u003e07:46\u003c/var\u003e UTC"
},
{
"code": "0rwpxz14mrcp",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-5267] Planned Maintenance on the Imperva data center in Istanbul, Turkey",
"timestamp": "Aug \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e22:00\u003c/var\u003e - Aug \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e01:52\u003c/var\u003e UTC"
},
{
"code": "931w2x4m9vmk",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [TR-22861] - Scheduled update to the Cloud Security Console – August 2, 2026",
"timestamp": "Aug \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e13:00\u003c/var\u003e - \u003cvar data-var='time'\u003e15:15\u003c/var\u003e UTC"
},
{
"code": "nzdmrrxjrj7h",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-5294] Planned Maintenance on the Imperva data center in Montreal, QC, Canada",
"timestamp": "Aug \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e03:00\u003c/var\u003e - \u003cvar data-var='time'\u003e09:18\u003c/var\u003e UTC"
}
],
"name": "August",
"year": 2026
},
{
"incidents": [
{
"code": "sg36wxj9mv22",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-5296] Planned Maintenance on the Imperva data center in Seattle, WA",
"timestamp": "Jul \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e06:00\u003c/var\u003e - \u003cvar data-var='time'\u003e10:02\u003c/var\u003e UTC"
},
{
"code": "h8dbtbtynzzf",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-5262] Planned Maintenance on the Imperva data center in Johannesburg, South Africa",
"timestamp": "Jul \u003cvar data-var='date'\u003e29\u003c/var\u003e, \u003cvar data-var='time'\u003e21:00\u003c/var\u003e - Jul \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e01:32\u003c/var\u003e UTC"
},
{
"code": "my4zycf9h203",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-4741] Planned Maintenance on the Imperva data center in London 1, UK",
"timestamp": "Jul \u003cvar data-var='date'\u003e29\u003c/var\u003e, \u003cvar data-var='time'\u003e07:29\u003c/var\u003e - \u003cvar data-var='time'\u003e08:50\u003c/var\u003e UTC"
},
{
"code": "4czj647566v7",
"impact": "major",
"message": "The technical team has implemented the required fixes, completed validation activities, and confirmed service stability through continuous monitoring.\n\nWe appreciate your patience and understanding throughout this incident.\n\nThe status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.\n\nIn the event of a service disruption, the update will include potential impacts to any affected region.",
"name": "[INC-1096] Global Support Phone System Disruption",
"timestamp": "Jul \u003cvar data-var='date'\u003e29\u003c/var\u003e, \u003cvar data-var='time'\u003e01:29\u003c/var\u003e - \u003cvar data-var='time'\u003e08:39\u003c/var\u003e UTC"
},
{
"code": "bz2swx73bz91",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-5268] IAD to WDC PoP Migration - Ashburn, VA",
"timestamp": "Jul \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e02:00\u003c/var\u003e - Jul \u003cvar data-var='date'\u003e29\u003c/var\u003e, \u003cvar data-var='time'\u003e06:03\u003c/var\u003e UTC"
},
{
"code": "qcwpysn3j500",
"impact": "minor",
"message": "The issue that prevented some customers from logging in to the Customer Support Portal has been fully resolved.\nTechnical teams implemented corrective actions and validated that normal login functionality has been restored. The Customer Support Portal is operating normally, and no further customer impact has been observed.\nWe apologise for the inconvenience and appreciate your patience while we worked to resolve this issue. The incident is now closed.",
"name": "[INC-1092] Support Ticketing System Issue",
"timestamp": "Jul \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e06:09\u003c/var\u003e - \u003cvar data-var='time'\u003e08:32\u003c/var\u003e UTC"
},
{
"code": "mc15bqvgmlvt",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-5251] Planned Maintenance on the Imperva data center in Frankfurt, Germany",
"timestamp": "Jul \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e22:00\u003c/var\u003e - Jul \u003cvar data-var='date'\u003e24\u003c/var\u003e, \u003cvar data-var='time'\u003e04:14\u003c/var\u003e UTC"
},
{
"code": "k1vnvqx4q8c1",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-5208] Planned Maintenance on the Imperva data center in Tokyo, Japan",
"timestamp": "Jul \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e14:00\u003c/var\u003e - \u003cvar data-var='time'\u003e18:20\u003c/var\u003e UTC"
},
{
"code": "6zll053qybgc",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-5191] Planned Maintenance on the Imperva data center in Taipei, Taiwan",
"timestamp": "Jul \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e16:00\u003c/var\u003e - \u003cvar data-var='time'\u003e18:25\u003c/var\u003e UTC"
},
{
"code": "c5hwgd3v2h6b",
"impact": "major",
"message": "The technical team has implemented the required fixes, completed validation activities, and confirmed service stability through continuous monitoring. All services are operating normally, and the PoP has been fully restored to normal operation.\n\nWe appreciate your patience and understanding throughout this incident.\n\nThe status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.\n \nIn the event of a service disruption, the update will include potential impacts to any affected region.",
"name": "[INC -1084] Rio de Janeiro, Brazil (RIO) Data Center Issue",
"timestamp": "Jul \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e05:06\u003c/var\u003e - Jul \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e06:30\u003c/var\u003e UTC"
},
{
"code": "rxbjp2yhxn0q",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-5214] Planned Maintenance on the Imperva data center in Zurich, Switzerland",
"timestamp": "Jul \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e22:00\u003c/var\u003e - Jul \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e03:25\u003c/var\u003e UTC"
},
{
"code": "s6kx7lw0gsvq",
"impact": "maintenance",
"message": "The maintenance has been cancelled. We will reschedule it and provide an updated schedule soon.",
"name": "[Scheduled] [ICM-5072] Planned Maintenance on the Imperva data center in Chicago 2, IL",
"timestamp": "Jul \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e14:44\u003c/var\u003e UTC"
},
{
"code": "5qj9wm9x28q4",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-5245] Planned Maintenance on the Imperva data center in Montreal, QC, Canada",
"timestamp": "Jul \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e03:00\u003c/var\u003e - \u003cvar data-var='time'\u003e08:39\u003c/var\u003e UTC"
},
{
"code": "jfpmy4z77dt9",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-5222] Planned Maintenance on the Imperva data center in Istanbul, Turkey",
"timestamp": "Jul \u003cvar data-var='date'\u003e15\u003c/var\u003e, \u003cvar data-var='time'\u003e21:00\u003c/var\u003e - Jul \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e01:14\u003c/var\u003e UTC"
},
{
"code": "kc2qln4hkhwp",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-5250] Essential Maintenance on the Imperva data center in Seattle, WA",
"timestamp": "Jul \u003cvar data-var='date'\u003e15\u003c/var\u003e, \u003cvar data-var='time'\u003e06:00\u003c/var\u003e - \u003cvar data-var='time'\u003e13:15\u003c/var\u003e UTC"
},
{
"code": "xw5xfgy9zzpj",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-4853] Planned Maintenance on the Imperva data center in Vienna, Austria",
"timestamp": "Jul \u003cvar data-var='date'\u003e13\u003c/var\u003e, \u003cvar data-var='time'\u003e21:00\u003c/var\u003e - Jul \u003cvar data-var='date'\u003e14\u003c/var\u003e, \u003cvar data-var='time'\u003e03:14\u003c/var\u003e UTC"
},
{
"code": "yjm991tfhscd",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [TR-22853] - Scheduled update to the Cloud Security Console (SIEM) – July 12, 2026",
"timestamp": "Jul \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e07:00\u003c/var\u003e - \u003cvar data-var='time'\u003e07:30\u003c/var\u003e UTC"
},
{
"code": "ywdwstg0lkvp",
"impact": "major",
"message": "Technical team implemented the necessary fixes, completed validation activities, and confirmed service stability through continuous monitoring. All services are operating normally. PoP is fully operational and ready for service.\n\nWe appreciate your patience and understanding throughout this incident.",
"name": "[INC-1081] Johannesburg, South Africa (QRA) Data Center Issue",
"timestamp": "Jul \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e15:38\u003c/var\u003e - \u003cvar data-var='time'\u003e23:38\u003c/var\u003e UTC"
},
{
"code": "pjy08zv4snd4",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-5190] Planned Maintenance on the Imperva data center in Mumbai, India",
"timestamp": "Jul \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e19:00\u003c/var\u003e - \u003cvar data-var='time'\u003e22:22\u003c/var\u003e UTC"
},
{
"code": "139q52mxzk4p",
"impact": "maintenance",
"message": "The maintenance has been cancelled.",
"name": "[Scheduled] [ICM-5191] Planned Maintenance on the Imperva data center in Taipei, Taiwan",
"timestamp": "Jul \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e15:06\u003c/var\u003e UTC"
},
{
"code": "pc20r7f3mnmm",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-5189] Planned Maintenance on the Imperva data center in Melbourne, Australia",
"timestamp": "Jul \u003cvar data-var='date'\u003e8\u003c/var\u003e, \u003cvar data-var='time'\u003e13:00\u003c/var\u003e - \u003cvar data-var='time'\u003e17:28\u003c/var\u003e UTC"
},
{
"code": "tnwyc0sh1n6k",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-5215] Planned Maintenance on the Imperva data center in Queretaro, Mexico",
"timestamp": "Jul \u003cvar data-var='date'\u003e8\u003c/var\u003e, \u003cvar data-var='time'\u003e05:00\u003c/var\u003e - \u003cvar data-var='time'\u003e13:51\u003c/var\u003e UTC"
},
{
"code": "rrwfx7y9qlsr",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-5205] Planned Maintenance on the Imperva data center in Vienna, Austria",
"timestamp": "Jul \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e22:00\u003c/var\u003e - Jul \u003cvar data-var='date'\u003e8\u003c/var\u003e, \u003cvar data-var='time'\u003e04:54\u003c/var\u003e UTC"
},
{
"code": "2brzxkd8nyhg",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-5207] Planned Maintenance on the Imperva data center in Hong Kong",
"timestamp": "Jul \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e16:00\u003c/var\u003e - Jul \u003cvar data-var='date'\u003e8\u003c/var\u003e, \u003cvar data-var='time'\u003e00:14\u003c/var\u003e UTC"
},
{
"code": "js8wydnpwtww",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-5197] Planned Maintenance on the Imperva data center in Dubai, UAE",
"timestamp": "Jul \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e20:00\u003c/var\u003e - Jul \u003cvar data-var='date'\u003e6\u003c/var\u003e, \u003cvar data-var='time'\u003e04:24\u003c/var\u003e UTC"
},
{
"code": "jd88ktfjc330",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-5180] Essential Maintenance on the Imperva data center in San Jose, CA",
"timestamp": "Jul \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e05:00\u003c/var\u003e - \u003cvar data-var='time'\u003e13:28\u003c/var\u003e UTC"
},
{
"code": "rvk1nmzk2h27",
"impact": "major",
"message": "The technical team implemented the necessary fixes, completed validation activities, and confirmed service stability through continuous monitoring. All services are operating normally. The PoP is fully operational and ready for service.\n\nWe appreciate your patience and understanding throughout this incident.\n\nThe status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.\n \nIn the event of a service disruption, the update will include potential impacts to any affected region.",
"name": "[INC-1076] Querétaro, MX (QRO) Data Center Issue",
"timestamp": "Jul \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e21:40\u003c/var\u003e - Jul \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e08:18\u003c/var\u003e UTC"
},
{
"code": "3grq4dpgt7vg",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-5195] Planned Maintenance on the Imperva data center in London 2, UK",
"timestamp": "Jul \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e22:00\u003c/var\u003e - Jul \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e05:56\u003c/var\u003e UTC"
},
{
"code": "31fnwy4w032f",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-5183] Planned Maintenance on the Imperva data center in Bangkok, Thailand",
"timestamp": "Jul \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e17:00\u003c/var\u003e - Jul \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e00:11\u003c/var\u003e UTC"
},
{
"code": "5yxj1c82br0j",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-5143] MIA to FLL PoP Migration - Miami, FL",
"timestamp": "Jul \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e09:59\u003c/var\u003e - \u003cvar data-var='time'\u003e12:00\u003c/var\u003e UTC"
}
],
"name": "July",
"year": 2026
}
],
"start_time": "2026-07-01T00:00:00Z",
"time_zone": "UTC"
},
{
"end_time": "2026-06-30T23:59:59Z",
"months": [
{
"incidents": [
{
"code": "dzmgg75s008n",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-5171] Planned Maintenance on the Imperva data center in Hong Kong",
"timestamp": "Jun \u003cvar data-var='date'\u003e29\u003c/var\u003e, \u003cvar data-var='time'\u003e18:00\u003c/var\u003e - \u003cvar data-var='time'\u003e22:11\u003c/var\u003e UTC"
},
{
"code": "6qpssfzlcx6d",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-5120] Planned Maintenance on the Imperva data center in Dusseldorf, Germany",
"timestamp": "Jun \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e22:00\u003c/var\u003e - Jun \u003cvar data-var='date'\u003e24\u003c/var\u003e, \u003cvar data-var='time'\u003e05:24\u003c/var\u003e UTC"
},
{
"code": "c882dbhxrk40",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-4962] Essential Maintenance on the Imperva data center in Melbourne, Australia",
"timestamp": "Jun \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e13:00\u003c/var\u003e - \u003cvar data-var='time'\u003e22:55\u003c/var\u003e UTC"
},
{
"code": "2m4zlkz94l8g",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-5108] Planned Maintenance on the Imperva data center in Barcelona, Spain",
"timestamp": "Jun \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e22:00\u003c/var\u003e - Jun \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e05:00\u003c/var\u003e UTC"
},
{
"code": "3t9lsbnl87tf",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-5009 / ICM-5095] Planned Maintenance on the Imperva data center in Jakarta, Indonesia",
"timestamp": "Jun \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e17:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:29\u003c/var\u003e UTC"
},
{
"code": "lcb0tj69z6gk",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-5078] Planned Maintenance on the Imperva data center in Mumbai, India",
"timestamp": "Jun \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e20:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:37\u003c/var\u003e UTC"
},
{
"code": "sy188z1dyytw",
"impact": "minor",
"message": "This issue has been resolved.\n\nOur teams have confirmed that service performance for Imperva Cloud WAF protected sites has returned to normal and remained stable following mitigation. We will continue to monitor service health as part of our standard operational processes.\n\nThank you for your patience while we worked to resolve this issue.",
"name": "[INC-1066] Increased Latency for a portion of Imperva Cloud WAF Protected Sites",
"timestamp": "Jun \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e08:07\u003c/var\u003e - \u003cvar data-var='time'\u003e08:39\u003c/var\u003e UTC"
},
{
"code": "yzp5x5nqkykg",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-5125] Essential Maintenance on the Imperva data center in Santiago, Chile",
"timestamp": "Jun \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e03:30\u003c/var\u003e - \u003cvar data-var='time'\u003e08:31\u003c/var\u003e UTC"
},
{
"code": "qgn8fgdh0vw5",
"impact": "minor",
"message": "Monitoring has confirmed that services remain stable following the implementation of the fix and the completion of validation activities. No further issues have been observed.",
"name": "[INC-1065 ] Imperva Management Portal Login Issue",
"timestamp": "Jun \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e18:53\u003c/var\u003e - Jun \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e00:43\u003c/var\u003e UTC"
},
{
"code": "5d05f0wsmbf2",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-5106] Planned Maintenance on the Imperva data center in Ashburn, VA",
"timestamp": "Jun \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e02:00\u003c/var\u003e - \u003cvar data-var='time'\u003e11:37\u003c/var\u003e UTC"
},
{
"code": "tz7l8g0dywdt",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-5083] Planned Maintenance on the Imperva data center in Dusseldorf, Germany",
"timestamp": "Jun \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e23:00\u003c/var\u003e - Jun \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e05:11\u003c/var\u003e UTC"
},
{
"code": "649njn9rw6rs",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ ICM-5074] Planned Maintenance on the Imperva data center in San Jose, CA",
"timestamp": "Jun \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e06:00\u003c/var\u003e - \u003cvar data-var='time'\u003e11:43\u003c/var\u003e UTC"
},
{
"code": "3w3q1vj7td7t",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-5082] Essential Maintenance on the Imperva data center in London 2, UK",
"timestamp": "Jun \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e08:16\u003c/var\u003e - \u003cvar data-var='time'\u003e09:19\u003c/var\u003e UTC"
},
{
"code": "m7pxnf838lkq",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-5099] Planned Maintenance on the Imperva data center in Hong Kong",
"timestamp": "Jun \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e00:51\u003c/var\u003e - \u003cvar data-var='time'\u003e03:49\u003c/var\u003e UTC"
},
{
"code": "bqh9t63kvhxm",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ ICM-5073] Planned Maintenance on the Imperva data center in Los Angeles, CA",
"timestamp": "Jun \u003cvar data-var='date'\u003e8\u003c/var\u003e, \u003cvar data-var='time'\u003e06:00\u003c/var\u003e - \u003cvar data-var='time'\u003e09:45\u003c/var\u003e UTC"
},
{
"code": "4tmjtztvf2dz",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [TR-22534] Schedule Update to Network Protection Dashbaords",
"timestamp": "Jun \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e08:00\u003c/var\u003e - \u003cvar data-var='time'\u003e09:00\u003c/var\u003e UTC"
},
{
"code": "hpbz0jdw292z",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-5077] Planned Maintenance on the Imperva data center in Taipei, Taiwan",
"timestamp": "Jun \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e17:00\u003c/var\u003e - \u003cvar data-var='time'\u003e20:53\u003c/var\u003e UTC"
},
{
"code": "wgb8nlrvz2h2",
"impact": "major",
"message": "The technical team implemented the necessary fixes, completed validation activities, and confirmed service stability through continuous monitoring. All services are operating normally. The PoP is fully operational and ready for service.\nWe appreciate your patience and understanding throughout this incident.",
"name": "[INC-1055] New York 2, NY (EWR) Data Center Issue",
"timestamp": "May \u003cvar data-var='date'\u003e29\u003c/var\u003e, \u003cvar data-var='time'\u003e13:24\u003c/var\u003e - Jun \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e06:30\u003c/var\u003e UTC"
},
{
"code": "5clqlwvscnr0",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-5059] Planned Maintenance on the Imperva data center in Paris, France",
"timestamp": "Jun \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e22:00\u003c/var\u003e - Jun \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e03:18\u003c/var\u003e UTC"
},
{
"code": "hnpd8lk2m00v",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-5034] SIN to XSP PoP Migration - Singapore",
"timestamp": "Jun \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e17:00\u003c/var\u003e - Jun \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e20:38\u003c/var\u003e UTC"
},
{
"code": "vmbrn8cw8x5x",
"impact": "major",
"message": "Service in the data center has been restored to normal.\n\nThe status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.\n \nIn the event of a service disruption, the update will include potential impacts to any affected region.",
"name": "[INC-1062] Sao Paulo 2 Data Center Issue",
"timestamp": "Jun \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e13:29\u003c/var\u003e - \u003cvar data-var='time'\u003e14:55\u003c/var\u003e UTC"
},
{
"code": "k322kn48bwp6",
"impact": "maintenance",
"message": "This maintenance will be rescheduled.",
"name": "[Scheduled] [ICM-5009] Planned Maintenance on the Imperva data center in Jakarta, Indonesia",
"timestamp": "Jun \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e13:56\u003c/var\u003e UTC"
},
{
"code": "4pk7cmdnlntp",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-5069] Planned Maintenance on the Imperva data center in Sao Paulo, Brazil",
"timestamp": "Jun \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e11:37\u003c/var\u003e - \u003cvar data-var='time'\u003e12:57\u003c/var\u003e UTC"
},
{
"code": "9rf7v9ktc2zg",
"impact": "minor",
"message": "The incident has been resolved and normal service levels have been restored for the Management Portal.\n\nThe status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.\n \nIn the event of a service disruption, the update will include potential impacts to any affected region.",
"name": "[INC-1059] Latency Issue on the Management Console",
"timestamp": "Jun \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e08:36\u003c/var\u003e - \u003cvar data-var='time'\u003e09:40\u003c/var\u003e UTC"
},
{
"code": "982gkym8v5g8",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-5024] Planned Maintenance on the Imperva data center in Barcelona, Spain",
"timestamp": "Jun \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e22:00\u003c/var\u003e - Jun \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e05:46\u003c/var\u003e UTC"
}
],
"name": "June",
"year": 2026
},
{
"incidents": [
{
"code": "wdlbx3fmxnxl",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [UM-12996] - Scheduled update to the Cloud Security Console – Postponed from May 24, 2026 to May 31, 2026",
"timestamp": "May \u003cvar data-var='date'\u003e31\u003c/var\u003e, \u003cvar data-var='time'\u003e13:00\u003c/var\u003e - \u003cvar data-var='time'\u003e15:49\u003c/var\u003e UTC"
},
{
"code": "n78s8b0zsx2r",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [EV-10346] Essential Maintenance on the Imperva data center in Lima, Peru",
"timestamp": "May \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e12:34\u003c/var\u003e - \u003cvar data-var='time'\u003e13:56\u003c/var\u003e UTC"
},
{
"code": "nwmtc8rbfsyz",
"impact": "minor",
"message": "Service in the data center has been restored to normal.",
"name": "[INC-1053] Connectivity issue in EWR",
"timestamp": "May \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e18:09\u003c/var\u003e - May \u003cvar data-var='date'\u003e29\u003c/var\u003e, \u003cvar data-var='time'\u003e12:01\u003c/var\u003e UTC"
},
{
"code": "1n664t2jnmjl",
"impact": "minor",
"message": "Service in the data center has been restored to normal.",
"name": "[INC-1054] Connectivity issue in VAN POP.",
"timestamp": "May \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e19:08\u003c/var\u003e - May \u003cvar data-var='date'\u003e29\u003c/var\u003e, \u003cvar data-var='time'\u003e11:05\u003c/var\u003e UTC"
},
{
"code": "3khkrph2rjhw",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-5041] Essential Maintenance on the Imperva data center in Ashburn, VA",
"timestamp": "May \u003cvar data-var='date'\u003e29\u003c/var\u003e, \u003cvar data-var='time'\u003e01:00\u003c/var\u003e - \u003cvar data-var='time'\u003e09:27\u003c/var\u003e UTC"
},
{
"code": "zb05xx7vy49m",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-5007] Planned Maintenance on the Imperva data center in Hanoi, Vietnam",
"timestamp": "May \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e18:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:01\u003c/var\u003e UTC"
},
{
"code": "j1l8fzzpxtpr",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-5038] Essential Maintenance on the Imperva data center in Atlanta, GA",
"timestamp": "May \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e10:53\u003c/var\u003e - \u003cvar data-var='time'\u003e11:59\u003c/var\u003e UTC"
},
{
"code": "htlpbfn4p616",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-5005] Planned Maintenance on the Imperva data center in Bangkok, Thailand",
"timestamp": "May \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e02:54\u003c/var\u003e - \u003cvar data-var='time'\u003e03:49\u003c/var\u003e UTC"
},
{
"code": "wgjrf50fsbwq",
"impact": "minor",
"message": "No abnormalities were observed during the monitoring period. The incident has been resolved, and normal service levels have been fully restored for the Imperva Advanced Bot Protection service.",
"name": "[INC-1051] Imperva Management Portal ABP Dashboard Issue",
"timestamp": "May \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e19:22\u003c/var\u003e - \u003cvar data-var='time'\u003e22:52\u003c/var\u003e UTC"
},
{
"code": "lpy66kqwvhgl",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-5018] Planned Maintenance on the Imperva data center in Johannesburg, South Africa",
"timestamp": "May \u003cvar data-var='date'\u003e25\u003c/var\u003e, \u003cvar data-var='time'\u003e23:00\u003c/var\u003e - May \u003cvar data-var='date'\u003e26\u003c/var\u003e, \u003cvar data-var='time'\u003e04:48\u003c/var\u003e UTC"
},
{
"code": "bwy5pjv3xxy6",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-5011] Planned Maintenance on the Imperva data center in Detroit, MI",
"timestamp": "May \u003cvar data-var='date'\u003e25\u003c/var\u003e, \u003cvar data-var='time'\u003e04:00\u003c/var\u003e - \u003cvar data-var='time'\u003e11:58\u003c/var\u003e UTC"
},
{
"code": "s178mshpvfq0",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [UM-12996] - Scheduled update to the Cloud Security Console – May 24, 2026",
"timestamp": "May \u003cvar data-var='date'\u003e24\u003c/var\u003e, \u003cvar data-var='time'\u003e13:00\u003c/var\u003e - \u003cvar data-var='time'\u003e16:00\u003c/var\u003e UTC"
},
{
"code": "y6rqrrfxdvj9",
"impact": "major",
"message": "A fix has been implemented and all services are operating normally. The incident has been successfully resolved,",
"name": "[INC-1049] Issue with creation of the site certificates.",
"timestamp": "May \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e22:56\u003c/var\u003e - \u003cvar data-var='time'\u003e23:59\u003c/var\u003e UTC"
},
{
"code": "yhpxj3h2fc3g",
"impact": "major",
"message": "During the close monitoring period, no further deviations were observed. The incident has been resolved, and normal service operations for the Imperva Management Portal have been fully restored.",
"name": "[INC-1045] Imperva Management Portal Configuration Changes Issue",
"timestamp": "May \u003cvar data-var='date'\u003e19\u003c/var\u003e, \u003cvar data-var='time'\u003e21:06\u003c/var\u003e - May \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e21:20\u003c/var\u003e UTC"
},
{
"code": "rd7d1grtgjpd",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-5015] Essential Maintenance on the Imperva data center in Dallas, TX",
"timestamp": "May \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e06:00\u003c/var\u003e - \u003cvar data-var='time'\u003e10:50\u003c/var\u003e UTC"
},
{
"code": "wkzzfxd098mw",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-5017] Essential Maintenance on the Imperva data center in Barcelona, Spain",
"timestamp": "May \u003cvar data-var='date'\u003e19\u003c/var\u003e, \u003cvar data-var='time'\u003e23:00\u003c/var\u003e - May \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e04:28\u003c/var\u003e UTC"
},
{
"code": "plgrgq52wqbb",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-5033] Essential Maintenance on the Imperva data center in Ashburn, VA",
"timestamp": "May \u003cvar data-var='date'\u003e19\u003c/var\u003e, \u003cvar data-var='time'\u003e09:24\u003c/var\u003e - \u003cvar data-var='time'\u003e11:59\u003c/var\u003e UTC"
},
{
"code": "lywn7qm3d6mp",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-4969] Planned Maintenance on the Imperva data center in London 2, UK",
"timestamp": "May \u003cvar data-var='date'\u003e19\u003c/var\u003e, \u003cvar data-var='time'\u003e00:00\u003c/var\u003e - \u003cvar data-var='time'\u003e06:41\u003c/var\u003e UTC"
},
{
"code": "xjcwdd87fgxf",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-5025] Essential Maintenance on the Imperva data center in Buenos Aires, Argentina",
"timestamp": "May \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e04:00\u003c/var\u003e - \u003cvar data-var='time'\u003e09:21\u003c/var\u003e UTC"
},
{
"code": "m561trf6nx87",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-5016] Essential Maintenance on the Imperva data center in Ashburn, VA",
"timestamp": "May \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e03:00\u003c/var\u003e - \u003cvar data-var='time'\u003e09:01\u003c/var\u003e UTC"
},
{
"code": "ht3cnlc8x703",
"impact": "major",
"message": "The incident has been resolved and normal service levels have been restored for propagation of changes in the Imperva Management Portal.",
"name": "[INC-1042] Issues with Imperva Management Portal Configuration Changes",
"timestamp": "May \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e20:50\u003c/var\u003e - May \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e06:36\u003c/var\u003e UTC"
},
{
"code": "ydxlbl7zzclr",
"impact": "major",
"message": "The incident has been resolved and normal service levels have been restored for the Imperva Management Portal.",
"name": "[INC-1040] Imperva Management Portal Login Issue",
"timestamp": "May \u003cvar data-var='date'\u003e15\u003c/var\u003e, \u003cvar data-var='time'\u003e19:22\u003c/var\u003e - \u003cvar data-var='time'\u003e23:29\u003c/var\u003e UTC"
},
{
"code": "xrsjm3hbmzzx",
"impact": "minor",
"message": "The incident has been resolved and normal service levels have been restored for the Imperva Management Portal.",
"name": "[INC-1038] Imperva Management Portal UI Performance Degradation",
"timestamp": "May \u003cvar data-var='date'\u003e15\u003c/var\u003e, \u003cvar data-var='time'\u003e08:17\u003c/var\u003e - \u003cvar data-var='time'\u003e11:42\u003c/var\u003e UTC"
},
{
"code": "b8265h3qtm23",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-5001] Essential Maintenance on the Imperva data center in Jakarta, Indonesia",
"timestamp": "May \u003cvar data-var='date'\u003e15\u003c/var\u003e, \u003cvar data-var='time'\u003e01:27\u003c/var\u003e - \u003cvar data-var='time'\u003e03:46\u003c/var\u003e UTC"
},
{
"code": "8mtvb3k6cb25",
"impact": "minor",
"message": "Service in the data center has been restored to normal.\n\nThe status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.\n \nIn the event of a service disruption, the update will include potential impacts to any affected region.",
"name": "[INC-1037] New Delhi, Mumbai Data Center Issue",
"timestamp": "May \u003cvar data-var='date'\u003e14\u003c/var\u003e, \u003cvar data-var='time'\u003e19:49\u003c/var\u003e - May \u003cvar data-var='date'\u003e15\u003c/var\u003e, \u003cvar data-var='time'\u003e00:32\u003c/var\u003e UTC"
},
{
"code": "rqw8gfq6rf75",
"impact": "minor",
"message": "The incident has been resolved and normal service levels have been restored for the Imperva Management Portal.\n\nThe status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.\n \nIn the event of a service disruption, the update will include potential impacts to any affected region.",
"name": "[INC-1036] Imperva Management Portal Slowness Issue",
"timestamp": "May \u003cvar data-var='date'\u003e14\u003c/var\u003e, \u003cvar data-var='time'\u003e17:26\u003c/var\u003e - \u003cvar data-var='time'\u003e18:28\u003c/var\u003e UTC"
},
{
"code": "bt03xw2qgpms",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-4993] Essential Maintenance on the Imperva data center in Paris, France",
"timestamp": "May \u003cvar data-var='date'\u003e14\u003c/var\u003e, \u003cvar data-var='time'\u003e05:46\u003c/var\u003e - \u003cvar data-var='time'\u003e07:52\u003c/var\u003e UTC"
},
{
"code": "w6sb2pnqs7wz",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-4975] Essential Maintenance on the Imperva data center in Tokyo, Japan",
"timestamp": "May \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e15:00\u003c/var\u003e - May \u003cvar data-var='date'\u003e13\u003c/var\u003e, \u003cvar data-var='time'\u003e19:51\u003c/var\u003e UTC"
},
{
"code": "jycfyvvrlzzh",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-4952] Planned Maintenance on the Imperva data center in Sao Paulo, Brazil",
"timestamp": "May \u003cvar data-var='date'\u003e13\u003c/var\u003e, \u003cvar data-var='time'\u003e03:00\u003c/var\u003e - \u003cvar data-var='time'\u003e07:36\u003c/var\u003e UTC"
},
{
"code": "5sfg2pzp9f8m",
"impact": "none",
"message": "We have discovered a service degradation that affected the EZE PoP which may have resulted in customers experiencing impact for Imperva Cloud WAF and DDoS for Networks traffic routed through the EZE PoP. Customers with affected traffic may have observed Cloud WAF Error Code 20 responses and/or TCP timeouts. Services has been restored for EZE PoP.",
"name": "[INC-1035] Buenos Aires, Argentina (EZE) Data Center Issue",
"timestamp": "May \u003cvar data-var='date'\u003e13\u003c/var\u003e, \u003cvar data-var='time'\u003e01:57\u003c/var\u003e - \u003cvar data-var='time'\u003e01:57\u003c/var\u003e UTC"
},
{
"code": "4lgdxjj2psf7",
"impact": "major",
"message": "The incident has been resolved and normal service levels have been restored for the Imperva Management Portal.\n\nThe status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.\n \nIn the event of a service disruption, the update will include potential impacts to any affected region.",
"name": "[INC-1034] Imperva Management Portal Login Issue",
"timestamp": "May \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e10:56\u003c/var\u003e - \u003cvar data-var='time'\u003e12:15\u003c/var\u003e UTC"
},
{
"code": "84cchf8q304f",
"impact": "none",
"message": "We have identified ISP-related connectivity issues in the Vancouver region which affected traffic at 07:03 UTC - 07:21 UTC that may have impacted Imperva Cloud WAF and DDoS for Networks traffic routed through the VAN PoP.\n\nCustomers with affected traffic may have observed Cloud WAF Error Code 20 responses and/or TCP timeouts.",
"name": "[INC-1033] Retroactive: Vancouver, Canada (VAN) Data Center - Connectivity Issues",
"timestamp": "May \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e07:49\u003c/var\u003e - \u003cvar data-var='time'\u003e07:49\u003c/var\u003e UTC"
},
{
"code": "rz1716gj029v",
"impact": "minor",
"message": "Monitoring has confirmed that the issue has been resolved, and all services are operating normally.",
"name": "[INC-1030] Ashburn, VA (IAD) Data Center Issue",
"timestamp": "May \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e00:47\u003c/var\u003e - \u003cvar data-var='time'\u003e14:22\u003c/var\u003e UTC"
},
{
"code": "9zsh7zq70kn3",
"impact": "minor",
"message": "The issue affecting the Cloud WAF Dashboards component has been resolved. All systems are operating normally.",
"name": "[INC-1031] Imperva Management Portal Cloud WAF Security Dashboard Degradation",
"timestamp": "May \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e06:32\u003c/var\u003e - \u003cvar data-var='time'\u003e08:33\u003c/var\u003e UTC"
},
{
"code": "l0qwjnrf70mm",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [UM-13107] - Scheduled update to the Cloud Security Console –May 10, 2026",
"timestamp": "May \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e13:00\u003c/var\u003e - \u003cvar data-var='time'\u003e17:00\u003c/var\u003e UTC"
},
{
"code": "t2j2fdfg8fs7",
"impact": "major",
"message": "Monitoring has confirmed that services are stable, and the issue has been resolved.\n\nThe status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.\n \nIn the event of a service disruption, the update will include potential impacts to any affected region.",
"name": "[INC-1028]Third-Party Network Issue Impacting CWAF and DDoS Protection Services",
"timestamp": "May \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e13:35\u003c/var\u003e - \u003cvar data-var='time'\u003e16:21\u003c/var\u003e UTC"
},
{
"code": "jc98p9b677hd",
"impact": "major",
"message": "The incident has been resolved and normal service levels have been restored for the Imperva Management Portal.\n\nThe status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.\n \nIn the event of a service disruption, the update will include potential impacts to any affected region.",
"name": "[INC-1027] Issues with the Imperva Management Portal",
"timestamp": "May \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e12:10\u003c/var\u003e - \u003cvar data-var='time'\u003e13:28\u003c/var\u003e UTC"
},
{
"code": "6t8gr87t2r33",
"impact": "major",
"message": "The incident has been successfully resolved, and all services are operating normally.\n\nThe status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.\n \nIn the event of a service disruption, the update will include potential impacts to any affected region.",
"name": "[INC -1026] Issue in FP on browser classification",
"timestamp": "May \u003cvar data-var='date'\u003e8\u003c/var\u003e, \u003cvar data-var='time'\u003e19:37\u003c/var\u003e - \u003cvar data-var='time'\u003e21:13\u003c/var\u003e UTC"
},
{
"code": "y6vyclfl2qcm",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-4953] Planned Maintenance on the Imperva data center in Istanbul, Turkey",
"timestamp": "May \u003cvar data-var='date'\u003e8\u003c/var\u003e, \u003cvar data-var='time'\u003e05:33\u003c/var\u003e - \u003cvar data-var='time'\u003e08:32\u003c/var\u003e UTC"
},
{
"code": "jntzyfxzwg0c",
"impact": "major",
"message": "The incident has been resolved and normal service levels have been restored for the Cloud WAF Dashboards on the Imperva Management Portal.",
"name": "[INC-1024] Imperva Management Portal Dashboard Issue",
"timestamp": "May \u003cvar data-var='date'\u003e8\u003c/var\u003e, \u003cvar data-var='time'\u003e02:57\u003c/var\u003e - \u003cvar data-var='time'\u003e05:45\u003c/var\u003e UTC"
},
{
"code": "18dph6dcwtnd",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-4950] AMS to RTM PoP Migration - Amsterdam, Netherlands",
"timestamp": "May \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e01:07\u003c/var\u003e - \u003cvar data-var='time'\u003e03:57\u003c/var\u003e UTC"
},
{
"code": "jnlqrjmy3g55",
"impact": "major",
"message": "The issue has been resolved, and monitoring has confirmed service stability.",
"name": "[INC-1022] Issue with Cloud WAF Protected Websites",
"timestamp": "May \u003cvar data-var='date'\u003e6\u003c/var\u003e, \u003cvar data-var='time'\u003e11:36\u003c/var\u003e - \u003cvar data-var='time'\u003e15:04\u003c/var\u003e UTC"
},
{
"code": "y5r807d23hdd",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-4951] Planned maintenance on the Imperva data center in Paris, France",
"timestamp": "May \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e00:00\u003c/var\u003e - \u003cvar data-var='time'\u003e05:57\u003c/var\u003e UTC"
},
{
"code": "jfg2hvxfvgt2",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-4960] Planned Maintenance on the Imperva data center in Jakarta, Indonesia",
"timestamp": "May \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e17:00\u003c/var\u003e - May \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e00:37\u003c/var\u003e UTC"
},
{
"code": "kg1vq2fckjcm",
"impact": "minor",
"message": "The incident has been resolved and normal service levels have been restored.\n\nThe status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.\n \nIn the event of a service disruption, the update will include potential impacts to any affected region.",
"name": "[INC-1021] Imperva Security Event Delay Issue",
"timestamp": "May \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e10:48\u003c/var\u003e - \u003cvar data-var='time'\u003e16:28\u003c/var\u003e UTC"
},
{
"code": "7ls8ygtwdjpj",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-4961] Essential Maintenance on the Imperva data center in Singapore",
"timestamp": "May \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e17:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:54\u003c/var\u003e UTC"
}
],
"name": "May",
"year": 2026
},
{
"incidents": [
{
"code": "qhfbs4m2x6g6",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-4906] Planned Maintenance on the Imperva data center in Paris 2, France",
"timestamp": "Apr \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e06:47\u003c/var\u003e - \u003cvar data-var='time'\u003e07:59\u003c/var\u003e UTC"
},
{
"code": "wq8q8ksk9144",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-4922] FRA to HHN PoP Migration - Frankfurt, Germany",
"timestamp": "Apr \u003cvar data-var='date'\u003e29\u003c/var\u003e, \u003cvar data-var='time'\u003e05:43\u003c/var\u003e - \u003cvar data-var='time'\u003e07:55\u003c/var\u003e UTC"
},
{
"code": "qdqddhxvhzrj",
"impact": "minor",
"message": "The incident has been resolved and normal service levels have been restored for propagation of changes in the Imperva Management Portal.\n\nThe status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.\n \nIn the event of a service disruption, the update will include potential impacts to any affected region.",
"name": "[INC-1019] Imperva Management Portal Configuration Changes Issue",
"timestamp": "Apr \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e11:04\u003c/var\u003e - \u003cvar data-var='time'\u003e11:31\u003c/var\u003e UTC"
},
{
"code": "lfm31hmnt6kp",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [TR-22156] - Scheduled update to the Cloud Security Console – April 26, 2026",
"timestamp": "Apr \u003cvar data-var='date'\u003e26\u003c/var\u003e, \u003cvar data-var='time'\u003e06:00\u003c/var\u003e - \u003cvar data-var='time'\u003e07:00\u003c/var\u003e UTC"
},
{
"code": "g0zk3jsrm3z3",
"impact": "major",
"message": "The incident has been resolved and normal service levels have been restored for propagation of changes in the Imperva Management Portal.\n\nThe status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.\n \nIn the event of a service disruption, the update will include potential impacts to any affected region.",
"name": "[INC-1018] Imperva Management Portal Configuration Changes Issue",
"timestamp": "Apr \u003cvar data-var='date'\u003e24\u003c/var\u003e, \u003cvar data-var='time'\u003e14:43\u003c/var\u003e - Apr \u003cvar data-var='date'\u003e25\u003c/var\u003e, \u003cvar data-var='time'\u003e01:14\u003c/var\u003e UTC"
},
{
"code": "8dm4vm159gm8",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-4910] Essential Maintenance on the Imperva data center in Hanoi, Vietnam",
"timestamp": "Apr \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e17:00\u003c/var\u003e - \u003cvar data-var='time'\u003e22:08\u003c/var\u003e UTC"
},
{
"code": "rdgvr2zdbg57",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-4904] Planned maintenance on the Imperva data center in Houston, TX",
"timestamp": "Apr \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e04:00\u003c/var\u003e - \u003cvar data-var='time'\u003e06:54\u003c/var\u003e UTC"
},
{
"code": "0p1sytnvdcz7",
"impact": "major",
"message": "The incident has been resolved, and all services have been restored to normal operation.",
"name": "[INC-1015] Santiago, Chile (STC) Data Center Issue",
"timestamp": "Apr \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e23:21\u003c/var\u003e - Apr \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e00:08\u003c/var\u003e UTC"
},
{
"code": "x5cv8340v26d",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-4875] Planned maintenance on the Imperva data center in New York 2, NY",
"timestamp": "Apr \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e02:00\u003c/var\u003e - \u003cvar data-var='time'\u003e08:32\u003c/var\u003e UTC"
},
{
"code": "j138gs6gjc7v",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [PPNG-3294] - Scheduled update to the Cloud Security Console – April 19, 2026",
"timestamp": "Apr \u003cvar data-var='date'\u003e19\u003c/var\u003e, \u003cvar data-var='time'\u003e13:00\u003c/var\u003e - \u003cvar data-var='time'\u003e13:15\u003c/var\u003e UTC"
},
{
"code": "qr844zspkh9l",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-4879] Essential Maintenance on the Imperva data center in Melbourne, Australia",
"timestamp": "Apr \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e14:00\u003c/var\u003e - \u003cvar data-var='time'\u003e19:45\u003c/var\u003e UTC"
},
{
"code": "6wz70tz18s9n",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-4795] Planned Maintenance on the Imperva data center in Houston, TX",
"timestamp": "Apr \u003cvar data-var='date'\u003e13\u003c/var\u003e, \u003cvar data-var='time'\u003e05:00\u003c/var\u003e - \u003cvar data-var='time'\u003e12:59\u003c/var\u003e UTC"
},
{
"code": "bh3l7qhp31h8",
"impact": "major",
"message": "The incident has been resolved and normal service levels have been restored for the Imperva's API service.",
"name": "[INC-1011] Imperva API Issue",
"timestamp": "Apr \u003cvar data-var='date'\u003e13\u003c/var\u003e, \u003cvar data-var='time'\u003e03:47\u003c/var\u003e - \u003cvar data-var='time'\u003e05:31\u003c/var\u003e UTC"
},
{
"code": "k0cbsnbqln7w",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [TR-11927] - Scheduled update to the Cloud Security Console – April 12, 2026",
"timestamp": "Apr \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e06:00\u003c/var\u003e - \u003cvar data-var='time'\u003e07:00\u003c/var\u003e UTC"
},
{
"code": "zbhm8sprwy65",
"impact": "major",
"message": "Final validation has been completed, data visibility on the Cloud WAF dashboard has been restored, and all systems are now functioning as expected.\n\nThe status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.",
"name": "[INC-1009] Imperva Management Portal Cloud WAF Dashboard Issue",
"timestamp": "Apr \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e19:39\u003c/var\u003e - Apr \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e10:05\u003c/var\u003e UTC"
},
{
"code": "vwshh5fss51s",
"impact": "major",
"message": "The incident has been resolved and normal service levels have been restored for the Imperva Advanced Bot Protection service.",
"name": "[INC-1008] Advanced Bot Protection Issue",
"timestamp": "Apr \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e07:49\u003c/var\u003e - Apr \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e01:16\u003c/var\u003e UTC"
},
{
"code": "br0p34swhrxr",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-4857] Essential Maintenance on the Imperva data center in Chicago 1, IL",
"timestamp": "Apr \u003cvar data-var='date'\u003e6\u003c/var\u003e, \u003cvar data-var='time'\u003e11:47\u003c/var\u003e - \u003cvar data-var='time'\u003e12:59\u003c/var\u003e UTC"
},
{
"code": "y4mc4f8py273",
"impact": "minor",
"message": "Service in the data centers have been restored to normal.\n\nThe status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.\n \nIn the event of a service disruption, the update will include potential impacts to any affected region.",
"name": "[INC-1004] Potential CWAF issue on multiple Data Center",
"timestamp": "Apr \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e14:02\u003c/var\u003e - \u003cvar data-var='time'\u003e14:55\u003c/var\u003e UTC"
},
{
"code": "ytybjlf2v503",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-4809] Essential Maintenance on the Imperva data center in Ashburn, VA",
"timestamp": "Apr \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e06:00\u003c/var\u003e - \u003cvar data-var='time'\u003e12:00\u003c/var\u003e UTC"
},
{
"code": "71fby7dl96m6",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-4767] Planned Maintenance on the Imperva data center in Chicago 2, IL",
"timestamp": "Apr \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e04:00\u003c/var\u003e - \u003cvar data-var='time'\u003e11:56\u003c/var\u003e UTC"
}
],
"name": "April",
"year": 2026
}
],
"start_time": "2026-04-01T00:00:00Z",
"time_zone": "UTC"
},
{
"end_time": "2026-03-31T23:59:59Z",
"months": [
{
"incidents": [
{
"code": "zw7fngn1mlzr",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-4739] Planned Maintenance on the Imperva data center in Johannesburg, South Africa",
"timestamp": "Mar \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e22:00\u003c/var\u003e - Mar \u003cvar data-var='date'\u003e31\u003c/var\u003e, \u003cvar data-var='time'\u003e02:09\u003c/var\u003e UTC"
},
{
"code": "63k6gbng78dp",
"impact": "major",
"message": "The incident has been resolved and normal service levels have been restored for the Imperva GRE Performance Dashboard.\n\nThe status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.\n \nIn the event of a service disruption, the update will include potential impacts to any affected region.",
"name": "[INC-1001] Imperva GRE Performance Dashboard Issue across Multiple Data Center",
"timestamp": "Mar \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e11:17\u003c/var\u003e - \u003cvar data-var='time'\u003e14:57\u003c/var\u003e UTC"
},
{
"code": "l870hl392w1q",
"impact": "major",
"message": "Some customer traffic being processed in Johannesburg, South Africa (QRA) PoP may have experienced higher than expected latency and packet loss due to an upstream provider issue, outside of the Thales Imperva Network. \nEngineers bypassed two impacted circuits in order to remove them from production, resulting in stabilized traffic. Services are now stable. Additional details will be provided following a completed root cause analysis.",
"name": "[INC-1002] Johannesburg, South Africa (QRA) Data Center Issue",
"timestamp": "Mar \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e12:23\u003c/var\u003e - \u003cvar data-var='time'\u003e13:32\u003c/var\u003e UTC"
},
{
"code": "sklc0qr5128f",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-4744] Planned Maintenance on the Imperva data center in Mumbai 2, India",
"timestamp": "Mar \u003cvar data-var='date'\u003e26\u003c/var\u003e, \u003cvar data-var='time'\u003e20:00\u003c/var\u003e - \u003cvar data-var='time'\u003e21:47\u003c/var\u003e UTC"
},
{
"code": "t0jz33ycvc10",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-4768] Planned Maintenance on the Imperva data center in New York 2, NY",
"timestamp": "Mar \u003cvar data-var='date'\u003e26\u003c/var\u003e, \u003cvar data-var='time'\u003e01:00\u003c/var\u003e - \u003cvar data-var='time'\u003e10:57\u003c/var\u003e UTC"
},
{
"code": "2m60ggkk5mns",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-4738] Essential Maintenance on the Imperva data center in Detroit, MI",
"timestamp": "Mar \u003cvar data-var='date'\u003e25\u003c/var\u003e, \u003cvar data-var='time'\u003e05:00\u003c/var\u003e - \u003cvar data-var='time'\u003e10:57\u003c/var\u003e UTC"
},
{
"code": "glmlr948y3tt",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-4740] Planned Maintenance on the Imperva data center in London 2, UK",
"timestamp": "Mar \u003cvar data-var='date'\u003e25\u003c/var\u003e, \u003cvar data-var='time'\u003e07:59\u003c/var\u003e - \u003cvar data-var='time'\u003e08:28\u003c/var\u003e UTC"
},
{
"code": "qczw5fwsgwmc",
"impact": "maintenance",
"message": "The maintenance has been cancelled.",
"name": "[Scheduled] [ICM-4795] Essential Maintenance on the Imperva data center in Houston, TX",
"timestamp": "Mar \u003cvar data-var='date'\u003e24\u003c/var\u003e, \u003cvar data-var='time'\u003e10:56\u003c/var\u003e UTC"
},
{
"code": "5q5n9nz1nkqr",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-4735] Planned Maintenance on the Imperva data center in Hanoi, Vietnam",
"timestamp": "Mar \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e18:00\u003c/var\u003e - \u003cvar data-var='time'\u003e22:06\u003c/var\u003e UTC"
},
{
"code": "2d84w2t33cr0",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [UM-13046 ]- Scheduled update to the Cloud Security Console – March 22, 2026",
"timestamp": "Mar \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e14:00\u003c/var\u003e - \u003cvar data-var='time'\u003e20:14\u003c/var\u003e UTC"
},
{
"code": "dcqvc6pdrcqx",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Status page service changes and upcoming deprecations - March 22, 2026",
"timestamp": "Mar \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e12:00\u003c/var\u003e - \u003cvar data-var='time'\u003e13:06\u003c/var\u003e UTC"
},
{
"code": "0yv24805tv19",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [CWMS-6834] - Scheduled update to the Imperva waiting room – March 22, 2026",
"timestamp": "Mar \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e08:00\u003c/var\u003e - \u003cvar data-var='time'\u003e09:30\u003c/var\u003e UTC"
},
{
"code": "rq5fyyq6tvnc",
"impact": "major",
"message": "Service in the data center has been restored to normal.\n\nThe status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.\n \nIn the event of a service disruption, the update will include potential impacts to any affected region.",
"name": "[INC-997] New York 2, NY (EWR) Data Center Issue",
"timestamp": "Mar \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e06:00\u003c/var\u003e - \u003cvar data-var='time'\u003e09:33\u003c/var\u003e UTC"
},
{
"code": "8j4nk3qrzxz4",
"impact": "minor",
"message": "Service in the data center has been restored to normal.\n\nThe status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.\n \nIn the event of a service disruption, the update will include potential impacts to any affected region.",
"name": "[INC-996] DUS traffic degradation",
"timestamp": "Mar \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e20:38\u003c/var\u003e - Mar \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e03:45\u003c/var\u003e UTC"
},
{
"code": "z8gy07zdx02v",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-4706] Planned Maintenance on the Imperva data center in Taipei, Taiwan",
"timestamp": "Mar \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e17:00\u003c/var\u003e - \u003cvar data-var='time'\u003e22:17\u003c/var\u003e UTC"
},
{
"code": "kq6q83011m84",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-4718] Planned Maintenance on the Imperva data center in Lima, Peru",
"timestamp": "Mar \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e04:00\u003c/var\u003e - \u003cvar data-var='time'\u003e11:55\u003c/var\u003e UTC"
},
{
"code": "ndsd37753wb2",
"impact": "maintenance",
"message": "The maintenance has been cancelled.",
"name": "[Scheduled] [ICM-4741] Planned Maintenance on the Imperva data center in London 1, UK",
"timestamp": "Mar \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e00:31\u003c/var\u003e UTC"
},
{
"code": "cczvdw83rvz0",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-4717] Planned Maintenance on the Imperva data center in Chicago 2, IL",
"timestamp": "Mar \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e11:59\u003c/var\u003e - \u003cvar data-var='time'\u003e12:27\u003c/var\u003e UTC"
},
{
"code": "bn9vysqyvbgk",
"impact": "major",
"message": "The issue affecting certificate issuance has been resolved, and certificate ordering and issuance functionality have been fully restored.",
"name": "[INC-994] Issue with Imperva Managed Certificates",
"timestamp": "Mar \u003cvar data-var='date'\u003e15\u003c/var\u003e, \u003cvar data-var='time'\u003e05:37\u003c/var\u003e - \u003cvar data-var='time'\u003e16:28\u003c/var\u003e UTC"
},
{
"code": "dw3zmq83n47g",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-4694] Planned Maintenance on the Imperva data center in Miami, FL",
"timestamp": "Mar \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e07:00\u003c/var\u003e - \u003cvar data-var='time'\u003e09:53\u003c/var\u003e UTC"
},
{
"code": "d7xgfc6c0n94",
"impact": "minor",
"message": "Service in the Seoul (KOR) data center has been restored to normal.",
"name": "[INC-992] Seoul (KOR) Data Center Issue",
"timestamp": "Mar \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e17:46\u003c/var\u003e - \u003cvar data-var='time'\u003e20:29\u003c/var\u003e UTC"
},
{
"code": "2y8v2yynqyb2",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-4687] Planned Maintenance on the Imperva data center in New York, NY",
"timestamp": "Mar \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e09:53\u003c/var\u003e - \u003cvar data-var='time'\u003e10:51\u003c/var\u003e UTC"
},
{
"code": "d68z4g1ssyyg",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Planned maintenance on the Imperva data center in Ashburn, VA",
"timestamp": "Mar \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e04:00\u003c/var\u003e - \u003cvar data-var='time'\u003e10:57\u003c/var\u003e UTC"
},
{
"code": "62g8j93yssd0",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-4688] Planned Maintenance on the Imperva data center in Hong Kong",
"timestamp": "Mar \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e17:00\u003c/var\u003e - Mar \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e00:54\u003c/var\u003e UTC"
},
{
"code": "yjprvrx5bdw0",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-4686] Planned Maintenance on the Imperva data center in Sao Paulo, Brazil",
"timestamp": "Mar \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e04:00\u003c/var\u003e - \u003cvar data-var='time'\u003e09:57\u003c/var\u003e UTC"
},
{
"code": "7wh8z5291qwc",
"impact": "minor",
"message": "Service in the Tokyo, Japan (TKO) data center has been restored to normal.\n\nThe status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.\n \nIn the event of a service disruption, the update will include potential impacts to any affected region.",
"name": "[INC-989] Tokyo, Japan (TKO) Data Center Issue",
"timestamp": "Mar \u003cvar data-var='date'\u003e6\u003c/var\u003e, \u003cvar data-var='time'\u003e02:20\u003c/var\u003e - \u003cvar data-var='time'\u003e22:31\u003c/var\u003e UTC"
},
{
"code": "ttxtj1gyqnt1",
"impact": "minor",
"message": "Service in the data center has been restored to normal.\n\nThe status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.\n \nIn the event of a service disruption, the update will include potential impacts to any affected region.",
"name": "[INC-988] Chicago 2, IL (CHI) Data Center Issue",
"timestamp": "Mar \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e22:30\u003c/var\u003e - Mar \u003cvar data-var='date'\u003e6\u003c/var\u003e, \u003cvar data-var='time'\u003e05:58\u003c/var\u003e UTC"
},
{
"code": "f26bkwv1hnxz",
"impact": "major",
"message": "Our engineering teams have completed the remediation. The issue affecting cache purge functionality has been resolved. \n\nThe status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.\n \nIn the event of a service disruption, the update will include potential impacts to any affected region.",
"name": "[INC-987] Issue with Cache Purge",
"timestamp": "Mar \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e17:19\u003c/var\u003e - \u003cvar data-var='time'\u003e22:59\u003c/var\u003e UTC"
},
{
"code": "ltfq3xpjllh1",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-4633] Planned Maintenance on the Imperva data center in Tokyo, Japan",
"timestamp": "Mar \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e15:00\u003c/var\u003e - \u003cvar data-var='time'\u003e21:16\u003c/var\u003e UTC"
},
{
"code": "kz28351l87x6",
"impact": "major",
"message": "The incident has been resolved and normal service levels have been restored. \n\nThe status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.\n \nIn the event of a service disruption, the update will include potential impacts to any affected region.",
"name": "[INC-984] Attack Analytic Issue",
"timestamp": "Mar \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e13:04\u003c/var\u003e - \u003cvar data-var='time'\u003e20:26\u003c/var\u003e UTC"
},
{
"code": "s92wj5b1rdvp",
"impact": "major",
"message": "The incident has been resolved and normal service levels have been restored. \n\nThe status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.\n \nIn the event of a service disruption, the update will include potential impacts to any affected region.",
"name": "[INC-983] API Security Issue",
"timestamp": "Mar \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e11:57\u003c/var\u003e - \u003cvar data-var='time'\u003e14:35\u003c/var\u003e UTC"
},
{
"code": "z1q066bwrpk1",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-4641] Planned Maintenance on the Imperva data center in Barcelona, Spain",
"timestamp": "Mar \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e05:28\u003c/var\u003e - \u003cvar data-var='time'\u003e06:24\u003c/var\u003e UTC"
},
{
"code": "5rxzbc4bt18x",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [TR-21344] - Scheduled update to the Imperva DNS protection – March 1, 2026",
"timestamp": "Mar \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e06:30\u003c/var\u003e - \u003cvar data-var='time'\u003e08:00\u003c/var\u003e UTC"
}
],
"name": "March",
"year": 2026
},
{
"incidents": [
{
"code": "jcrstfkmy6q7",
"impact": "minor",
"message": "Service in the data center has been restored to normal.\n\nThe status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.\n \nIn the event of a service disruption, the update will include potential impacts to any affected region.",
"name": "[INC-982] Istanbul Turkey (SAW) Data Center Issue",
"timestamp": "Feb \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e12:10\u003c/var\u003e - Feb \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e00:26\u003c/var\u003e UTC"
},
{
"code": "5gpj0z2fpsld",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-4639] Essential Maintenance on the Imperva data center in Mumbai 2, India",
"timestamp": "Feb \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e00:50\u003c/var\u003e - \u003cvar data-var='time'\u003e00:52\u003c/var\u003e UTC"
},
{
"code": "r8t7bw626lws",
"impact": "minor",
"message": "Service in the data center has been restored to normal.\n\nThe status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.\n \nIn the event of a service disruption, the update will include potential impacts to any affected region.",
"name": "[INC-980] Tokyo, Japan (TKO) Data Center Issue",
"timestamp": "Feb \u003cvar data-var='date'\u003e25\u003c/var\u003e, \u003cvar data-var='time'\u003e04:27\u003c/var\u003e - \u003cvar data-var='time'\u003e10:11\u003c/var\u003e UTC"
},
{
"code": "kmj6hgscnxs5",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Status page service changes and upcoming deprecations",
"timestamp": "Feb \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e12:00\u003c/var\u003e - \u003cvar data-var='time'\u003e12:30\u003c/var\u003e UTC"
},
{
"code": "2jpd56m1b5tq",
"impact": "minor",
"message": "Service in the data center has been restored to normal.\n\nThe status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.\n \nIn the event of a service disruption, the update will include potential impacts to any affected region.",
"name": "[INC-979] Vancouver, Canada (VAN) Data Center Issue",
"timestamp": "Feb \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e07:55\u003c/var\u003e - \u003cvar data-var='time'\u003e08:16\u003c/var\u003e UTC"
},
{
"code": "1zjly023px8t",
"impact": "none",
"message": "Monitoring has confirmed that services are stable across the affected data centers, and no further issues have been identified.\n\nThe status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.\n \nIn the event of a service disruption, the update will include potential impacts to any affected region.",
"name": "[INC-978] Sydney, Australia , Melbourne, Australia (MEB) Data Center Issue",
"timestamp": "Feb \u003cvar data-var='date'\u003e19\u003c/var\u003e, \u003cvar data-var='time'\u003e14:10\u003c/var\u003e - \u003cvar data-var='time'\u003e15:13\u003c/var\u003e UTC"
},
{
"code": "661rmh38vgwq",
"impact": "critical",
"message": "The incident has been resolved and normal service levels have been restored. We apologize for any inconvenience that this issue may have caused.\n\n\nThe status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.\n \nIn the event of a service disruption, the update will include potential impacts to any affected region.",
"name": "[INC-977] Imperva Support Portal Access Issue",
"timestamp": "Feb \u003cvar data-var='date'\u003e19\u003c/var\u003e, \u003cvar data-var='time'\u003e08:15\u003c/var\u003e - \u003cvar data-var='time'\u003e10:32\u003c/var\u003e UTC"
},
{
"code": "srv7v7q1mg9p",
"impact": "major",
"message": "This issue has been resolved.\n\nThe status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.\n \nIn the event of a service disruption, the update will include potential impacts to any affected region.",
"name": "[INC-976] SSL SAN validation issue",
"timestamp": "Feb \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e12:10\u003c/var\u003e - \u003cvar data-var='time'\u003e13:51\u003c/var\u003e UTC"
},
{
"code": "rw9nh6y1vhq7",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [TR-21145] Scheduled update to the Imperva Network protection – February 15, 2026",
"timestamp": "Feb \u003cvar data-var='date'\u003e15\u003c/var\u003e, \u003cvar data-var='time'\u003e05:30\u003c/var\u003e - \u003cvar data-var='time'\u003e09:00\u003c/var\u003e UTC"
},
{
"code": "r8mbqsztx3n7",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [TR-21469] - Scheduled update to the Cloud Security Console – February 15, 2026",
"timestamp": "Feb \u003cvar data-var='date'\u003e15\u003c/var\u003e, \u003cvar data-var='time'\u003e07:00\u003c/var\u003e - \u003cvar data-var='time'\u003e08:30\u003c/var\u003e UTC"
},
{
"code": "jf64mwrxgy1z",
"impact": "minor",
"message": "Service in the data center has been restored to normal.\n\nThe status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.\n \nIn the event of a service disruption, the update will include potential impacts to any affected region.",
"name": "[INC-975] Sydney, Australia (SYD) Data Center Issue",
"timestamp": "Feb \u003cvar data-var='date'\u003e13\u003c/var\u003e, \u003cvar data-var='time'\u003e09:58\u003c/var\u003e - \u003cvar data-var='time'\u003e20:53\u003c/var\u003e UTC"
},
{
"code": "9wl65kgkbh8q",
"impact": "minor",
"message": "Service in the data center has been restored to normal.\n\nThe status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.\n \nIn the event of a service disruption, the update will include potential impacts to any affected region.",
"name": "[INC-974] Stockholm, Sweden (STO) Data Center Issue",
"timestamp": "Feb \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e22:59\u003c/var\u003e - Feb \u003cvar data-var='date'\u003e13\u003c/var\u003e, \u003cvar data-var='time'\u003e02:33\u003c/var\u003e UTC"
},
{
"code": "flrlbvcjwqmq",
"impact": "maintenance",
"message": "This maintenance has been cancelled.",
"name": "[Scheduled] [ICM-4555] Planned Maintenance on the Imperva data center in Hanoi, Vietnam",
"timestamp": "Feb \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e15:57\u003c/var\u003e UTC"
},
{
"code": "5wk6j2nb9c61",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-4574] Planned Maintenance on the Imperva data center in Jakarta, Indonesia",
"timestamp": "Feb \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e17:00\u003c/var\u003e - \u003cvar data-var='time'\u003e20:25\u003c/var\u003e UTC"
},
{
"code": "vvmbpjj6rhr5",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-4579] Essential Maintenance on the Imperva data center in Hong Kong",
"timestamp": "Feb \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e17:00\u003c/var\u003e - \u003cvar data-var='time'\u003e22:08\u003c/var\u003e UTC"
},
{
"code": "x4ctnydlftm0",
"impact": "major",
"message": "The incident has been resolved and service in the data center has been restored to normal.\n\nThe status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.\n \nIn the event of a service disruption, the update will include potential impacts to any affected region.",
"name": "[INC-969] Los Angeles, CA (SNA) PoP Data Center Issue",
"timestamp": "Feb \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e18:07\u003c/var\u003e - Feb \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e15:46\u003c/var\u003e UTC"
},
{
"code": "h5bcg31b8h6c",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [TR-21145] Scheduled update to the Imperva Network protection – February 1, 2026",
"timestamp": "Feb \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e13:00\u003c/var\u003e - \u003cvar data-var='time'\u003e17:00\u003c/var\u003e UTC"
},
{
"code": "nk4xvcnq3789",
"impact": "minor",
"message": "This issue has been resolved.",
"name": "[INC-966] Imperva Management Portal Network Protect Dashboards Issue",
"timestamp": "Feb \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e12:12\u003c/var\u003e - \u003cvar data-var='time'\u003e15:00\u003c/var\u003e UTC"
},
{
"code": "s1t4fcqh3v25",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [TR-21344] - Scheduled update to the Imperva DNS protection – February 1, 2026",
"timestamp": "Feb \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e06:30\u003c/var\u003e - \u003cvar data-var='time'\u003e08:00\u003c/var\u003e UTC"
}
],
"name": "February",
"year": 2026
},
{
"incidents": [
{
"code": "q4l6rf4dzd51",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-4523] Planned Maintenance on the Imperva data center in Chicago 2, IL",
"timestamp": "Jan \u003cvar data-var='date'\u003e26\u003c/var\u003e, \u003cvar data-var='time'\u003e05:00\u003c/var\u003e - \u003cvar data-var='time'\u003e09:14\u003c/var\u003e UTC"
},
{
"code": "1n32krlnntvm",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [CWMS-6770] - Scheduled update to the Cloud Security Console – January 25, 2026",
"timestamp": "Jan \u003cvar data-var='date'\u003e25\u003c/var\u003e, \u003cvar data-var='time'\u003e14:30\u003c/var\u003e - \u003cvar data-var='time'\u003e16:00\u003c/var\u003e UTC"
},
{
"code": "mct59pj7xtrs",
"impact": "minor",
"message": "The incident has been resolved and normal service levels have been restored for propagation of changes in the Imperva Management Portal.\n\nThe status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.\n \nIn the event of a service disruption, the update will include potential impacts to any affected region.",
"name": "[INC-964] Imperva Management Portal Configuration Changes Issue",
"timestamp": "Jan \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e23:05\u003c/var\u003e - Jan \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e02:25\u003c/var\u003e UTC"
},
{
"code": "w25ksrsmzbh9",
"impact": "minor",
"message": "Service in the data center has been restored to normal.\n\nThe status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.\n \nIn the event of a service disruption, the update will include potential impacts to any affected region.",
"name": "[INC-963] Hanoi, Vietnam (HAN) Data Center Issue",
"timestamp": "Jan \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e02:46\u003c/var\u003e - \u003cvar data-var='time'\u003e21:52\u003c/var\u003e UTC"
},
{
"code": "9tsysdn3q8qs",
"impact": "minor",
"message": "Service in the data center has been restored to normal.\n\nThe status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.\n \nIn the event of a service disruption, the update will include potential impacts to any affected region.",
"name": "[INC-962] Hanoi, Vietnam (HAN) Data Center Issue",
"timestamp": "Jan \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e12:55\u003c/var\u003e - Jan \u003cvar data-var='date'\u003e19\u003c/var\u003e, \u003cvar data-var='time'\u003e22:05\u003c/var\u003e UTC"
},
{
"code": "g2myp9tvc20b",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [TR-21145] Scheduled update to the Imperva Network protection – January 18, 2026",
"timestamp": "Jan \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e06:30\u003c/var\u003e - \u003cvar data-var='time'\u003e09:30\u003c/var\u003e UTC"
},
{
"code": "nyc218h9bcj5",
"impact": "none",
"message": "Monitoring has confirmed that services are stable across the affected data centers, and no further issues have been identified.\n\nThe status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.\n \nIn the event of a service disruption, the update will include potential impacts to any affected region.",
"name": "[INC-961] Osaka, Japan (OSK), Seoul, South Korea (KOR), and Tokyo, Japan (TKO) Data Center Issue",
"timestamp": "Jan \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e15:49\u003c/var\u003e - Jan \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e01:10\u003c/var\u003e UTC"
},
{
"code": "cq2dpz5t4nyn",
"impact": "minor",
"message": "Services are stable and operating normally.\n\nWe identified an internal service issue that prevented customer traffic from being diverted to Imperva’s mitigation network during active attack conditions. The issue was caused by an internal authentication failure. The service was restored after the affected component was restarted, and traffic diversion is now functioning as expected. We are performing a detailed root cause analysis and enhancing monitoring and automated recovery mechanisms to ensure faster detection and prevent recurrence. Additional details will be shared once the investigation is complete.",
"name": "[INC-960] Network DDoS Issue Detected",
"timestamp": "Jan \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e12:51\u003c/var\u003e - \u003cvar data-var='time'\u003e15:10\u003c/var\u003e UTC"
},
{
"code": "k6g52ynnxnjr",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-4509] Essential Maintenance on the Imperva data center in Jakarta, Indonesia",
"timestamp": "Jan \u003cvar data-var='date'\u003e15\u003c/var\u003e, \u003cvar data-var='time'\u003e17:00\u003c/var\u003e - Jan \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e00:51\u003c/var\u003e UTC"
},
{
"code": "drgk9f9tcf4d",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-4367] Planned Maintenance on the Imperva data center in Amsterdam, Netherlands",
"timestamp": "Jan \u003cvar data-var='date'\u003e13\u003c/var\u003e, \u003cvar data-var='time'\u003e23:00\u003c/var\u003e - Jan \u003cvar data-var='date'\u003e14\u003c/var\u003e, \u003cvar data-var='time'\u003e01:22\u003c/var\u003e UTC"
},
{
"code": "v3b59xpwx0qw",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [TR-21145] Scheduled update to the Imperva Network protection – January 11, 2026",
"timestamp": "Jan \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e14:00\u003c/var\u003e - \u003cvar data-var='time'\u003e17:00\u003c/var\u003e UTC"
},
{
"code": "gxlw5p3qj5f6",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-4426] Planned Maintenance on the Imperva data center in London 2, UK",
"timestamp": "Jan \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e23:00\u003c/var\u003e - Jan \u003cvar data-var='date'\u003e8\u003c/var\u003e, \u003cvar data-var='time'\u003e05:17\u003c/var\u003e UTC"
},
{
"code": "jz636r0h4rbq",
"impact": "major",
"message": "Services in the data center has been restored to normal.\n\nThe IAD PoP was inadvertently deactivated, which caused customer CWAF traffic to be temporarily routed to alternate PoPs. Once identified, the PoP was reactivated, and engineers have confirmed that traffic has now shifted back to IAD and is being processed normally.\nDuring the incident, some traffic may have experienced a brief period of session resets and increased latency due to sub-optimal routing to alternate PoPs.\nFurther research will be performed into how to prevent the triggering event which caused the PoP deactivation from recurring, and additional details will be provided following a completed root cause analysis.",
"name": "[ INC-951] Ashburn, VA (IAD) Data Center Issue",
"timestamp": "Jan \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e16:08\u003c/var\u003e - \u003cvar data-var='time'\u003e17:46\u003c/var\u003e UTC"
},
{
"code": "0y9npjjs9wh0",
"impact": "major",
"message": "Service in the data center has been restored to normal.\n\nThe status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.\n \nIn the event of a service disruption, the update will include potential impacts to any affected region.",
"name": "[INC-948] Chicago 2, IL (CHI) Data Center Issue",
"timestamp": "Dec \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e15:17\u003c/var\u003e - Jan \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e12:52\u003c/var\u003e UTC"
},
{
"code": "x0ls4bz4r183",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-4478] Planned Maintenance on the Imperva data center in Bogota, Colombia",
"timestamp": "Jan \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e05:00\u003c/var\u003e - \u003cvar data-var='time'\u003e13:57\u003c/var\u003e UTC"
},
{
"code": "75tf3d20l342",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [TR-21145] Scheduled update to the Imperva Network protection – January 4, 2026",
"timestamp": "Jan \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e08:30\u003c/var\u003e - \u003cvar data-var='time'\u003e08:30\u003c/var\u003e UTC"
},
{
"code": "gfxf0xkt6ktx",
"impact": "minor",
"message": "Service in the data center has been restored to normal.\n\nThe status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.\n \nIn the event of a service disruption, the update will include potential impacts to any affected region.",
"name": "[ INC- 949 ] Hanoi, Vietnam (HAN) Data Center Issue",
"timestamp": "Jan \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e16:10\u003c/var\u003e - \u003cvar data-var='time'\u003e19:20\u003c/var\u003e UTC"
}
],
"name": "January",
"year": 2026
}
],
"start_time": "2026-01-01T00:00:00Z",
"time_zone": "UTC"
},
{
"end_time": "2025-12-31T23:59:59Z",
"months": [
{
"incidents": [
{
"code": "8n03rfx55959",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "[INC-947] Chicago (ORD and CHI) and Los Angeles, CA (SNA) Data Center Issue",
"timestamp": "Dec \u003cvar data-var='date'\u003e29\u003c/var\u003e, \u003cvar data-var='time'\u003e16:48\u003c/var\u003e - Dec \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e02:07\u003c/var\u003e UTC"
},
{
"code": "3q5bjhhn7z6c",
"impact": "none",
"message": "The issue impacting access to the Imperva documentation portal has been resolved, and normal access has been restored.",
"name": "Documentation Portal Access Issue",
"timestamp": "Dec \u003cvar data-var='date'\u003e26\u003c/var\u003e, \u003cvar data-var='time'\u003e07:44\u003c/var\u003e - \u003cvar data-var='time'\u003e11:46\u003c/var\u003e UTC"
},
{
"code": "cf245p8mxl15",
"impact": "minor",
"message": "Service in the data center has been restored to normal.\n\nThe status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.\n \nIn the event of a service disruption, the update will include potential impacts to any affected region.",
"name": "[INC-945] Hanoi, Vietnam Data Center Issue",
"timestamp": "Dec \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e14:05\u003c/var\u003e - \u003cvar data-var='time'\u003e20:49\u003c/var\u003e UTC"
},
{
"code": "p0q2ycxbhzgq",
"impact": "none",
"message": "This incident has been resolved.",
"name": "test incident",
"timestamp": "Dec \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e13:39\u003c/var\u003e - \u003cvar data-var='time'\u003e13:39\u003c/var\u003e UTC"
},
{
"code": "cm4sr2cn7j7h",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "[ INC-943] Imperva Management Portal API Security Discovery Dashboard Issue",
"timestamp": "Dec \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e11:04\u003c/var\u003e - Dec \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e00:42\u003c/var\u003e UTC"
},
{
"code": "5l5mdp3592sz",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-4442] Planned Maintenance on the Imperva data center in Miami, FL",
"timestamp": "Dec \u003cvar data-var='date'\u003e14\u003c/var\u003e, \u003cvar data-var='time'\u003e10:27\u003c/var\u003e - \u003cvar data-var='time'\u003e10:28\u003c/var\u003e UTC"
},
{
"code": "k4f9ntf0fpj3",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-4427] Essential Maintenance on the Imperva data center in Paris 2, France",
"timestamp": "Dec \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e23:00\u003c/var\u003e - Dec \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e06:54\u003c/var\u003e UTC"
},
{
"code": "1q45y1jpp84k",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-3719] Essential Maintenance on the Imperva data center in Ashburn, VA",
"timestamp": "Dec \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e06:00\u003c/var\u003e - \u003cvar data-var='time'\u003e09:17\u003c/var\u003e UTC"
},
{
"code": "8rrdk1nphdv4",
"impact": "minor",
"message": "The incident has been resolved and normal service levels have been restored for the Account Takeover service.\n\nThe status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.\n \nIn the event of a service disruption, the update will include potential impacts to any affected region.",
"name": "[INC-941] Account Take Over Issue",
"timestamp": "Dec \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e11:28\u003c/var\u003e - \u003cvar data-var='time'\u003e12:11\u003c/var\u003e UTC"
},
{
"code": "q17sf1ytz2s9",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-4333] Planned Maintenance on the Imperva data center in Frankfurt, Germany",
"timestamp": "Dec \u003cvar data-var='date'\u003e8\u003c/var\u003e, \u003cvar data-var='time'\u003e23:00\u003c/var\u003e - Dec \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e03:49\u003c/var\u003e UTC"
},
{
"code": "l9p899fn3s56",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [UM-12909] - Scheduled update to the Cloud Security Console – December 7, 2025",
"timestamp": "Dec \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e15:00\u003c/var\u003e - \u003cvar data-var='time'\u003e17:00\u003c/var\u003e UTC"
},
{
"code": "49gt3mqtyzj2",
"impact": "minor",
"message": "The incident has been resolved and normal service levels have been restored for the Security Dashboard and API Security Dashboards on the Imperva Management Portal.\n\nThe status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.\n \nIn the event of a service disruption, the update will include potential impacts to any affected region.",
"name": "[INC-940] Imperva Management Portal Security Dashboard and API Security Dashboard Issue",
"timestamp": "Dec \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e10:00\u003c/var\u003e - \u003cvar data-var='time'\u003e10:43\u003c/var\u003e UTC"
},
{
"code": "2h6qtsdwq2sx",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-4276 ] Planned Maintenance on the Imperva data center in London 1, UK",
"timestamp": "Dec \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e23:00\u003c/var\u003e - Dec \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e06:47\u003c/var\u003e UTC"
}
],
"name": "December",
"year": 2025
},
{
"incidents": [
{
"code": "tn702mtbys0v",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-4417] Essential Maintenance on the Imperva data center in Auckland, NZ",
"timestamp": "Nov \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e11:00\u003c/var\u003e - \u003cvar data-var='time'\u003e15:38\u003c/var\u003e UTC"
},
{
"code": "s1jfc5pg4wzt",
"impact": "minor",
"message": "Service in the data center has been restored to normal.\n\nThe status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.\n \nIn the event of a service disruption, the update will include potential impacts to any affected region.",
"name": "[INC-938] Potential issue on GVA PoP",
"timestamp": "Nov \u003cvar data-var='date'\u003e24\u003c/var\u003e, \u003cvar data-var='time'\u003e14:22\u003c/var\u003e - \u003cvar data-var='time'\u003e16:50\u003c/var\u003e UTC"
},
{
"code": "vf5q0nqhkr09",
"impact": "minor",
"message": "This issue has been resolved.\n\nThe status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.\n \nIn the event of a service disruption, the update will include potential impacts to any affected region.",
"name": "[INC-936] Issue with Imperva Security Dashboard",
"timestamp": "Nov \u003cvar data-var='date'\u003e24\u003c/var\u003e, \u003cvar data-var='time'\u003e12:27\u003c/var\u003e - \u003cvar data-var='time'\u003e14:02\u003c/var\u003e UTC"
},
{
"code": "xj9mbv26gh23",
"impact": "maintenance",
"message": "The maintenance has been cancelled.",
"name": "[Scheduled] [ICM-4333] Essential Maintenance on the Imperva data center in Frankfurt, Germany",
"timestamp": "Nov \u003cvar data-var='date'\u003e24\u003c/var\u003e, \u003cvar data-var='time'\u003e00:14\u003c/var\u003e UTC"
},
{
"code": "nbp5hqb0bnf2",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-4315] Essential Maintenance on the Imperva data center in New Delhi, India",
"timestamp": "Nov \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e18:00\u003c/var\u003e - Nov \u003cvar data-var='date'\u003e19\u003c/var\u003e, \u003cvar data-var='time'\u003e01:55\u003c/var\u003e UTC"
},
{
"code": "r9t0tzc3vh7f",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "[INC-935] Imperva Management Portal UI Performance Degradation",
"timestamp": "Nov \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e19:54\u003c/var\u003e - Nov \u003cvar data-var='date'\u003e19\u003c/var\u003e, \u003cvar data-var='time'\u003e01:32\u003c/var\u003e UTC"
},
{
"code": "x47qynbtt91k",
"impact": "minor",
"message": "The incident has been resolved and normal service levels have been restored for propagation of changes in the Imperva Management Portal.\n\nThe status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.\n \nIn the event of a service disruption, the update will include potential impacts to any affected region.",
"name": "[INC 934] Imperva Management Portal Configuration Changes Issue",
"timestamp": "Nov \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e11:43\u003c/var\u003e - \u003cvar data-var='time'\u003e14:02\u003c/var\u003e UTC"
},
{
"code": "p49k0w50559t",
"impact": "minor",
"message": "The incident has been resolved and normal service levels have been restored for the Imperva Management Portal.\n\nThe status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.\n \nIn the event of a service disruption, the update will include potential impacts to any affected region.",
"name": "[INC-933] Imperva Management Portal Configuration Changes Issue",
"timestamp": "Nov \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e18:59\u003c/var\u003e - \u003cvar data-var='time'\u003e20:38\u003c/var\u003e UTC"
},
{
"code": "0tkkdlghl3vt",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [UM-12798] - Scheduled update to the Cloud Security Console – November 16, 2025",
"timestamp": "Nov \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e14:00\u003c/var\u003e - \u003cvar data-var='time'\u003e18:00\u003c/var\u003e UTC"
},
{
"code": "jt3lfdywp2ff",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-4285] Essential Maintenance on the Imperva data center in Mumbai 2, India",
"timestamp": "Nov \u003cvar data-var='date'\u003e13\u003c/var\u003e, \u003cvar data-var='time'\u003e20:00\u003c/var\u003e - Nov \u003cvar data-var='date'\u003e14\u003c/var\u003e, \u003cvar data-var='time'\u003e03:43\u003c/var\u003e UTC"
},
{
"code": "g3706kvgjvy1",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-4265] Planned Maintenance on the Imperva data center in New Delhi, India",
"timestamp": "Nov \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e04:53\u003c/var\u003e - \u003cvar data-var='time'\u003e06:46\u003c/var\u003e UTC"
},
{
"code": "sn0cv9sy27fm",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-4262] Planned Maintenance on the Imperva data center in Detroit, MI",
"timestamp": "Nov \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e06:00\u003c/var\u003e - Nov \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e06:24\u003c/var\u003e UTC"
},
{
"code": "gjsfrrgm2byc",
"impact": "minor",
"message": "The incident has been resolved and normal service levels have been restored for propagation of changes in the Imperva Management Portal.\n\nThe status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.\n \nIn the event of a service disruption, the update will include potential impacts to any affected region.",
"name": "[INC-932] Imperva Management Portal Configuration Changes Issue",
"timestamp": "Nov \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e19:50\u003c/var\u003e - Nov \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e00:24\u003c/var\u003e UTC"
},
{
"code": "gpgfltb313tj",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-4254] Planned Maintenance on the Imperva data center in Miami, FL",
"timestamp": "Nov \u003cvar data-var='date'\u003e6\u003c/var\u003e, \u003cvar data-var='time'\u003e10:41\u003c/var\u003e - \u003cvar data-var='time'\u003e11:12\u003c/var\u003e UTC"
},
{
"code": "4whzzxb7dbk0",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [NSMS-1288] - Scheduled update to the Network DDOS protection – November 2, 2025",
"timestamp": "Nov \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e07:00\u003c/var\u003e - \u003cvar data-var='time'\u003e09:00\u003c/var\u003e UTC"
}
],
"name": "November",
"year": 2025
},
{
"incidents": [
{
"code": "zhgzdcqc88vb",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-4170] Planned Maintenance on the Imperva data center in Tokyo, Japan",
"timestamp": "Oct \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e14:00\u003c/var\u003e - \u003cvar data-var='time'\u003e22:38\u003c/var\u003e UTC"
},
{
"code": "27pv6vqhgnsn",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-4232] Planned Maintenance on the Imperva data center in Melbourne, Australia",
"timestamp": "Oct \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e16:00\u003c/var\u003e - \u003cvar data-var='time'\u003e18:53\u003c/var\u003e UTC"
},
{
"code": "cggf1qd92nr6",
"impact": "minor",
"message": "This issue has been resolved.\n\nThe status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.\n \nIn the event of a service disruption, the update will include potential impacts to any affected region.",
"name": "[INC-930] SIEM Log Issue Detected in APAC region",
"timestamp": "Oct \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e10:24\u003c/var\u003e - \u003cvar data-var='time'\u003e13:07\u003c/var\u003e UTC"
},
{
"code": "cbyrj5mg8qyn",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-4230] Planned Maintenance on the Imperva data center in Auckland, New Zealand",
"timestamp": "Oct \u003cvar data-var='date'\u003e29\u003c/var\u003e, \u003cvar data-var='time'\u003e13:00\u003c/var\u003e - \u003cvar data-var='time'\u003e18:10\u003c/var\u003e UTC"
},
{
"code": "t1mnsjp02wlz",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-4231] Planned Maintenance on the Imperva data center in Toronto, Canada",
"timestamp": "Oct \u003cvar data-var='date'\u003e29\u003c/var\u003e, \u003cvar data-var='time'\u003e06:00\u003c/var\u003e - \u003cvar data-var='time'\u003e11:51\u003c/var\u003e UTC"
},
{
"code": "gvzrx9t3jtcs",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-4197] LAX to SNA PoP Migration Los Angeles, California",
"timestamp": "Oct \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e13:15\u003c/var\u003e - \u003cvar data-var='time'\u003e16:52\u003c/var\u003e UTC"
},
{
"code": "vpg1sm8sm0h4",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-4229] Planned Maintenance on the Imperva data center in Montreal, Canada",
"timestamp": "Oct \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e05:01\u003c/var\u003e - \u003cvar data-var='time'\u003e09:57\u003c/var\u003e UTC"
},
{
"code": "qk2tc5739jkg",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-4228] Planned Maintenance on the Imperva data center in Frankfurt, Germany",
"timestamp": "Oct \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e00:00\u003c/var\u003e - \u003cvar data-var='time'\u003e03:56\u003c/var\u003e UTC"
},
{
"code": "q628c37qljt4",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-4227] Planned Maintenance on the Imperva data center in Vienna, Austria",
"timestamp": "Oct \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e00:00\u003c/var\u003e - \u003cvar data-var='time'\u003e00:42\u003c/var\u003e UTC"
},
{
"code": "zglh08jsrm9v",
"impact": "minor",
"message": "The incident has been resolved and normal service levels have been restored for the Imperva DNS Protection dashboard.\n\nThe status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.\n \nIn the event of a service disruption, the update will include potential impacts to any affected region.",
"name": "[INC 926] Imperva Management Portal DNS Protection Dashboard Issue in APAC region",
"timestamp": "Oct \u003cvar data-var='date'\u003e26\u003c/var\u003e, \u003cvar data-var='time'\u003e12:45\u003c/var\u003e - \u003cvar data-var='time'\u003e14:33\u003c/var\u003e UTC"
},
{
"code": "y43m7tvzlyhg",
"impact": "minor",
"message": "Our ISPs are continuing to work to ensure sufficient capacity and performance on their respective networks while proceeding with the completion of repairs to multiple subsea fiber systems. Over the past several weeks we have seen a reduced number of monitoring based alerts due to this ongoing issue, and therefore we will be closing out this incident alert. We will continue to monitor the situation and work closely with our ISPs to ensure optimal customer experience.\n\nThe status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.\n \nIn the event of a service disruption, the update will include potential impacts to any affected region.",
"name": "[INC-903] Multiple undersea cables are causing network performance issue",
"timestamp": "Sep \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e20:18\u003c/var\u003e - Oct \u003cvar data-var='date'\u003e24\u003c/var\u003e, \u003cvar data-var='time'\u003e17:44\u003c/var\u003e UTC"
},
{
"code": "7cyqvhshwmxv",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-4200] Planned Maintenance on the Imperva data center in Warsaw, Poland",
"timestamp": "Oct \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e23:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:59\u003c/var\u003e UTC"
},
{
"code": "s80xr0fwzs61",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-4201] Planned Maintenance on the Imperva data center in Chicago 2, IL",
"timestamp": "Oct \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e05:00\u003c/var\u003e - \u003cvar data-var='time'\u003e10:42\u003c/var\u003e UTC"
},
{
"code": "85xrn6r7z9xn",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-4169] Planned Maintenance on the Imperva data center in Tokyo, Japan",
"timestamp": "Oct \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e15:00\u003c/var\u003e - \u003cvar data-var='time'\u003e22:57\u003c/var\u003e UTC"
},
{
"code": "hhk27hnf6jlx",
"impact": "major",
"message": "This issue has been resolved.\n\nThe status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.\n \nIn the event of a service disruption, the update will include potential impacts to any affected region.",
"name": "[INC-924] Imperva Management Services Issue",
"timestamp": "Oct \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e08:16\u003c/var\u003e - \u003cvar data-var='time'\u003e11:16\u003c/var\u003e UTC"
},
{
"code": "gzc27hncm9h4",
"impact": "minor",
"message": "Service in the data center has been restored to normal.\n\nThe status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.\n \nIn the event of a service disruption, the update will include potential impacts to any affected region.",
"name": "[INC-921] DET Data Center Issue",
"timestamp": "Oct \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e04:23\u003c/var\u003e - \u003cvar data-var='time'\u003e12:11\u003c/var\u003e UTC"
},
{
"code": "02y4nxchl5j1",
"impact": "maintenance",
"message": "This maintenance window has been cancelled, and has been re-scheduled to be performed on Thursday, October 30th, 2025 at 14:00 UTC. We expect to complete the maintenance by Friday, October 31th, 2025 at 00:00 UTC.",
"name": "[Scheduled] [ICM-4170] Planned Maintenance on the Imperva data center in Tokyo, Japan",
"timestamp": "Oct \u003cvar data-var='date'\u003e15\u003c/var\u003e, \u003cvar data-var='time'\u003e21:52\u003c/var\u003e UTC"
},
{
"code": "qs7mkf3lp6yh",
"impact": "minor",
"message": "The incident has been resolved, and normal service levels have been restored for SIEM and Web Logs on the Imperva Management Portal.\n\nThe status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.\n \nIn the event of a service disruption, the update will include potential impacts to any affected region.",
"name": "[INC-920] Imperva Management Portal SIEM and Web Logs Issue",
"timestamp": "Oct \u003cvar data-var='date'\u003e15\u003c/var\u003e, \u003cvar data-var='time'\u003e12:46\u003c/var\u003e - \u003cvar data-var='time'\u003e13:24\u003c/var\u003e UTC"
},
{
"code": "lpmfmcwjwxqf",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-4146] ZRH to GVA PoP Migration - Zurich, Switzerland",
"timestamp": "Oct \u003cvar data-var='date'\u003e14\u003c/var\u003e, \u003cvar data-var='time'\u003e21:00\u003c/var\u003e - Oct \u003cvar data-var='date'\u003e15\u003c/var\u003e, \u003cvar data-var='time'\u003e06:39\u003c/var\u003e UTC"
},
{
"code": "ysw89b1t03dm",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-3959] Essential Maintenance on the Imperva data center in New Delhi, India",
"timestamp": "Oct \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e09:43\u003c/var\u003e - \u003cvar data-var='time'\u003e13:18\u003c/var\u003e UTC"
},
{
"code": "lcd616p1lftb",
"impact": "minor",
"message": "The incident has been resolved and normal service levels have been restored for the Dashboards on the Imperva Management Portal.\n\nThe status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.\n \nIn the event of a service disruption, the update will include potential impacts to any affected region.",
"name": "[INC-918] Imperva Management Portal Dashboard Issue",
"timestamp": "Oct \u003cvar data-var='date'\u003e8\u003c/var\u003e, \u003cvar data-var='time'\u003e11:44\u003c/var\u003e - \u003cvar data-var='time'\u003e18:18\u003c/var\u003e UTC"
},
{
"code": "csyg4cxryfrw",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-4026] Planned Maintenance on the Imperva data center in Johannesburg, South Africa",
"timestamp": "Oct \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e20:00\u003c/var\u003e - \u003cvar data-var='time'\u003e22:15\u003c/var\u003e UTC"
},
{
"code": "h8qkq2k7n8b0",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-4110] SJC to SFO PoP Migration - San Jose, California, United States",
"timestamp": "Oct \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e17:58\u003c/var\u003e - \u003cvar data-var='time'\u003e20:59\u003c/var\u003e UTC"
},
{
"code": "1dl1nfmq7qjm",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-4110] SJC to SFO PoP Migration - San Jose, California, United States",
"timestamp": "Oct \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e14:28\u003c/var\u003e - \u003cvar data-var='time'\u003e15:00\u003c/var\u003e UTC"
},
{
"code": "5f0sqd349pwl",
"impact": "minor",
"message": "This incident has been resolved.\n\nThe status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.\n \nIn the event of a service disruption, the update will include potential impacts to any affected region.",
"name": "[INC-915] Imperva Management Portal Network Protection Dashboard Issue",
"timestamp": "Oct \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e08:47\u003c/var\u003e - \u003cvar data-var='time'\u003e11:35\u003c/var\u003e UTC"
},
{
"code": "f3374ftt6s4v",
"impact": "minor",
"message": "This issue has been resolved.\n\nThe status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.\n \nIn the event of a service disruption, the update will include potential impacts to any affected region.",
"name": "[INC-914] Imperva Management Portal Network Protection Dashboard Issue",
"timestamp": "Oct \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e15:04\u003c/var\u003e - \u003cvar data-var='time'\u003e19:31\u003c/var\u003e UTC"
},
{
"code": "jt9s7bh0fb18",
"impact": "minor",
"message": "This issue has been resolved.\n\nThe status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.\n \nIn the event of a service disruption, the update will include potential impacts to any affected region.",
"name": "[INC 912] Proxy disruption accross Multiple POP in EMEA region",
"timestamp": "Oct \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e10:07\u003c/var\u003e - \u003cvar data-var='time'\u003e13:10\u003c/var\u003e UTC"
},
{
"code": "8bx8fgd9hw18",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] [ICM-4134] LON to LCY PoP Migration - London, United Kingdom",
"timestamp": "Sep \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e23:00\u003c/var\u003e - Oct \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e09:00\u003c/var\u003e UTC"
},
{
"code": "rbbc1zvyzlmq",
"impact": "minor",
"message": "The incident has been resolved and access to the Imperva.com website has been restored. \n\nThe status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.\n \nIn the event of a service disruption, the update will include potential impacts to any affected region.",
"name": "[INC-910] Imperva.com website issue",
"timestamp": "Oct \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e00:54\u003c/var\u003e - \u003cvar data-var='time'\u003e01:34\u003c/var\u003e UTC"
}
],
"name": "October",
"year": 2025
}
],
"start_time": "2025-10-01T00:00:00Z",
"time_zone": "UTC"
}
]
}