Snapshot 14976
Normalized text
Scripts and page chrome removed; this is what change detection compares.
{
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{
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"message": "The issue preventing users from accessing colorado.gov websites has been resolved, and services are operating normally.\n\nThank you for your patience and understanding while our teams worked to restore access.",
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{
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{
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{
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"time_zone": "Mountain Time (US \u0026 Canada)"
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{
"code": "3mlz1w7xcn6t",
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"name": "[Scheduled] Scheduled Maintenance - 6/16/2026 at",
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},
{
"code": "s2fyt3m0wv60",
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"name": "[Scheduled] PayPort – iOS Mobile Device Issue",
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{
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}
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{
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{
"code": "vmgnmnyvqndy",
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"name": "[Scheduled] Drupal Platform Security Patching - 05/28/2026",
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},
{
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},
{
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},
{
"code": "c2t8ldktfn80",
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},
{
"incidents": [
{
"code": "vsb7bfhxnyyq",
"impact": "none",
"message": "Hello, please note that the “Upcoming Host Migration Notice” sent yesterday was issued in error and can be disregarded. Please disregard that message unless you have since received a separate direct communication confirming your site is part of the scheduled migration.\n\nThe sites affected by the migration have now been contacted directly with their official migration notification and next steps.\n\nWe apologize for any confusion or inconvenience this may have caused.",
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},
{
"code": "097hx4w4m4bs",
"impact": "minor",
"message": "Please continue using the following support channels going forward for assistance and requests:\n\nEmail: co_support@tylertech.com\nSupport Portal: https://coloradointeractive.atlassian.net/servicedesk/customer/portal/5",
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{
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},
{
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},
{
"code": "jssnjkbg13mz",
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"message": "DORA’s real estate and professional licensing system upgrade has been successfully completed, and all services are now available.\n\nIf you experience any issues or disruptions, please contact our support team for assistance.\n\nThank you for your patience during this maintenance period.\n\nColorado.gov Service Desk\nTyler Colorado\nManagers of Colorado.gov\n303-534-3468",
"name": "[Scheduled] Scheduled Maintenance - DORA Real Estate and Professional Licensing System",
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},
{
"code": "1nlxqtx34j8g",
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}
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}
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"time_zone": "Mountain Time (US \u0026 Canada)"
},
{
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{
"incidents": [
{
"code": "f6xympsj68wt",
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{
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},
{
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},
{
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},
{
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{
"code": "d7vw8hrmh7j9",
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},
{
"code": "dt58sv0v6jcb",
"impact": "minor",
"message": "\u003cstrong\u003eIncident Status\u003c/strong\u003e: Resolved\n\nWe have confirmed that the issue has been resolved completely and all systems are operational at this time.\n\n\u003cstrong\u003eComponents affected\u003c/strong\u003e: Payment Services\n\nIf you have any questions or concerns, please contact the Service Desk at 303-534-3468.\n\nThank you.\n\nColorado.gov Service Desk\nTyler Colorado\nManagers of Colorado.gov\nO - 303-534-3468",
"name": "Connectivity Issues with Payment Reporting Database",
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},
{
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"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] DMV DRIVES Outage 2/13/26 - 2/17/26",
"timestamp": "Feb \u003cvar data-var='date'\u003e13\u003c/var\u003e, \u003cvar data-var='time'\u003e18:58\u003c/var\u003e - Feb \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e08:00\u003c/var\u003e MST"
},
{
"code": "4yg996ngjsb4",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Drupal Platform Updates - 02/05/26",
"timestamp": "Feb \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e19:00\u003c/var\u003e - Feb \u003cvar data-var='date'\u003e6\u003c/var\u003e, \u003cvar data-var='time'\u003e12:00\u003c/var\u003e MST"
},
{
"code": "rxgdbbkq9y14",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Custom Apps Maintenance Update Deploy 2/3/26",
"timestamp": "Feb \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e20:58\u003c/var\u003e - \u003cvar data-var='time'\u003e21:43\u003c/var\u003e MST"
}
],
"name": "February",
"year": 2026
},
{
"incidents": [
{
"code": "x85jnxjxvyfb",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Drupal Platform Updates - 01/22/26",
"timestamp": "Jan \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e19:00\u003c/var\u003e - Jan \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e12:00\u003c/var\u003e MST"
},
{
"code": "4m1k96qh9fw5",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Custom Apps Maintenance Update Deploy 1/21/26",
"timestamp": "Jan \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e21:00\u003c/var\u003e - \u003cvar data-var='time'\u003e22:47\u003c/var\u003e MST"
},
{
"code": "sj8clv4wl6mn",
"impact": "minor",
"message": "The issue affecting our support email inbox has been resolved, and email delivery is now functioning normally.\n\nWhile you may continue to contact support via email, we encourage users to submit requests through the support portal whenever possible. Using the portal helps ensure faster routing, better tracking, and more efficient resolution of your requests.\n\nThank you for your patience while we worked to address this issue, and we appreciate your continued partnership.",
"name": "Support Email Issue and Alternative Ticket Submission",
"timestamp": "Jan \u003cvar data-var='date'\u003e13\u003c/var\u003e, \u003cvar data-var='time'\u003e16:13\u003c/var\u003e - Jan \u003cvar data-var='date'\u003e14\u003c/var\u003e, \u003cvar data-var='time'\u003e07:59\u003c/var\u003e MST"
},
{
"code": "w1dqnn7bwl02",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Custom Apps Maintenance Update Deploy 1/06/2026",
"timestamp": "Jan \u003cvar data-var='date'\u003e6\u003c/var\u003e, \u003cvar data-var='time'\u003e21:00\u003c/var\u003e - \u003cvar data-var='time'\u003e21:25\u003c/var\u003e MST"
}
],
"name": "January",
"year": 2026
}
],
"start_time": "2026-01-01T00:00:00-07:00",
"time_zone": "Mountain Time (US \u0026 Canada)"
},
{
"end_time": "2025-12-31T23:59:59-07:00",
"months": [
{
"incidents": [
{
"code": "5tpzbxswvbvc",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance Notice",
"timestamp": "Dec \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e01:00\u003c/var\u003e - \u003cvar data-var='time'\u003e06:00\u003c/var\u003e MST"
},
{
"code": "ktppnj8p8xm1",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Custom Apps Maintenance Update Deploy",
"timestamp": "Dec \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e19:00\u003c/var\u003e - \u003cvar data-var='time'\u003e21:44\u003c/var\u003e MST"
},
{
"code": "6jc0l24km4w6",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance Notice",
"timestamp": "Dec \u003cvar data-var='date'\u003e14\u003c/var\u003e, \u003cvar data-var='time'\u003e01:00\u003c/var\u003e - \u003cvar data-var='time'\u003e07:00\u003c/var\u003e MST"
},
{
"code": "kw0vhyy0d7wg",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Drupal Platform Updates: 12/11/25",
"timestamp": "Dec \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e19:00\u003c/var\u003e - Dec \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e12:00\u003c/var\u003e MST"
},
{
"code": "cfvwpr46c81g",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance Notice",
"timestamp": "Dec \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e01:00\u003c/var\u003e - \u003cvar data-var='time'\u003e07:00\u003c/var\u003e MST"
},
{
"code": "547t16194dhj",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Custom Apps Maintenance Update Deploy 12/2/2025",
"timestamp": "Dec \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e21:00\u003c/var\u003e - \u003cvar data-var='time'\u003e22:32\u003c/var\u003e MST"
}
],
"name": "December",
"year": 2025
},
{
"incidents": [
{
"code": "ry7vlzcn2vqm",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance Notice",
"timestamp": "Nov \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e01:00\u003c/var\u003e - \u003cvar data-var='time'\u003e07:00\u003c/var\u003e MST"
},
{
"code": "gmsvr062h256",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Drupal Platform Updates: 11/19/25",
"timestamp": "Nov \u003cvar data-var='date'\u003e19\u003c/var\u003e, \u003cvar data-var='time'\u003e19:00\u003c/var\u003e - Nov \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e14:00\u003c/var\u003e MST"
},
{
"code": "72sqxqbj0s79",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Custom Apps Maintenance Update Deploy 11/18/2025",
"timestamp": "Nov \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e21:00\u003c/var\u003e - \u003cvar data-var='time'\u003e22:04\u003c/var\u003e MST"
},
{
"code": "z6knnqb3sd73",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance Notice",
"timestamp": "Nov \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e01:00\u003c/var\u003e - \u003cvar data-var='time'\u003e07:00\u003c/var\u003e MST"
},
{
"code": "6f29vzshmcf6",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance Notice",
"timestamp": "Nov \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e01:00\u003c/var\u003e - \u003cvar data-var='time'\u003e07:00\u003c/var\u003e MST"
},
{
"code": "hp93pcggb0nr",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Drupal Platform Updates: 11/05/25",
"timestamp": "Nov \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e19:00\u003c/var\u003e - Nov \u003cvar data-var='date'\u003e6\u003c/var\u003e, \u003cvar data-var='time'\u003e12:00\u003c/var\u003e MST"
}
],
"name": "November",
"year": 2025
},
{
"incidents": [
{
"code": "hxq5qshjgwxh",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Platform Server Maintenance",
"timestamp": "Oct \u003cvar data-var='date'\u003e29\u003c/var\u003e, \u003cvar data-var='time'\u003e23:00\u003c/var\u003e - Oct \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e07:00\u003c/var\u003e MDT"
},
{
"code": "t72fnc9v15rq",
"impact": "critical",
"message": "All services are now functioning as expected. The earlier issue within our hosting environment has been fully resolved, and systems have returned to normal operation.\n\nWe’ll continue to monitor performance closely to ensure stability.\n\nIncident Start: 10/29/2025 10:06 AM\nComponents Affected: Engagement Builder / AccessGov\n\nIf you have any questions, please contact the Service Desk at 303-534-3468.",
"name": "Engagement Builder Outage - Investigating",
"timestamp": "Oct \u003cvar data-var='date'\u003e29\u003c/var\u003e, \u003cvar data-var='time'\u003e10:06\u003c/var\u003e - \u003cvar data-var='time'\u003e19:53\u003c/var\u003e MDT"
},
{
"code": "hc91r259bpxx",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance Notice",
"timestamp": "Oct \u003cvar data-var='date'\u003e26\u003c/var\u003e, \u003cvar data-var='time'\u003e01:00\u003c/var\u003e - \u003cvar data-var='time'\u003e07:00\u003c/var\u003e MDT"
},
{
"code": "n581lwgqzyl4",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Platform Server Maintenance",
"timestamp": "Oct \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e23:00\u003c/var\u003e - Oct \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e07:00\u003c/var\u003e MDT"
},
{
"code": "6t5dnlq1pncf",
"impact": "minor",
"message": "The earlier issue impacting OTC reporting has been resolved, and everything is now functioning normally.\n\nAll payments continue to process as expected, and no further action is needed from users at this time.\n\nThank you for your patience and understanding while we addressed this issue.",
"name": "Payport Reporting Issue for OTC Reporting",
"timestamp": "Oct \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e10:28\u003c/var\u003e - \u003cvar data-var='time'\u003e12:57\u003c/var\u003e MDT"
},
{
"code": "11d6nkk0tq5x",
"impact": "major",
"message": "\u003cstrong\u003eIncident Status\u003c/strong\u003e: Resolved\n\nWe have confirmed that the issue with ACH payments has been resolved completely and all systems are operational at this time.\n\n\u003cstrong\u003eIncident end\u003c/strong\u003e: 10/20/2025 08:32AM MST\n\u003cstrong\u003eComponents affected\u003c/strong\u003e: Payment Services\n\nIf you have any questions or concerns, please contact the Service Desk at 303-534-3468.\n\nThank you.\n\nTyler Colorado Support Team\nManagers of Colorado.gov\nO - 303-534-3468",
"name": "Payment Processing Issues",
"timestamp": "Oct \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e08:13\u003c/var\u003e - \u003cvar data-var='time'\u003e15:08\u003c/var\u003e MDT"
},
{
"code": "gt9v2lk7rpxj",
"impact": "critical",
"message": "\u003cstrong\u003eIncident Status\u003c/strong\u003e: Resolved\n\nWe have confirmed that the issue has been resolved completely and all systems are operational at this time.\n\n\u003cstrong\u003eIncident start\u003c/strong\u003e: [10/17/2025 10:33:00]\n\u003cstrong\u003eIncident end\u003c/strong\u003e: [10/17/2025 13:27:00]\n\u003cstrong\u003eComponents affected\u003c/strong\u003e: [Custom Applications]\n\nIf you have any questions or concerns, please contact the Service Desk at 303-534-3468.\n\nThank you.\n\nColorado.gov Service Desk\nTyler Colorado\nManagers of Colorado.gov\nO - 303-534-3468",
"name": "Colorado Courts E-Filing Billing Issue - Investigating",
"timestamp": "Oct \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e10:33\u003c/var\u003e - \u003cvar data-var='time'\u003e13:28\u003c/var\u003e MDT"
},
{
"code": "7d321smrb0t8",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Cloud Next Maintenance",
"timestamp": "Oct \u003cvar data-var='date'\u003e14\u003c/var\u003e, \u003cvar data-var='time'\u003e23:00\u003c/var\u003e - Oct \u003cvar data-var='date'\u003e15\u003c/var\u003e, \u003cvar data-var='time'\u003e07:00\u003c/var\u003e MDT"
},
{
"code": "jzrbxj468brl",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance Notice",
"timestamp": "Oct \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e01:00\u003c/var\u003e - \u003cvar data-var='time'\u003e07:00\u003c/var\u003e MDT"
},
{
"code": "08gybyy60rvn",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Drupal Platform Updates: 10/09/25",
"timestamp": "Oct \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e19:00\u003c/var\u003e - Oct \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e01:00\u003c/var\u003e MDT"
},
{
"code": "wms4l9nlp6zr",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance Notice",
"timestamp": "Oct \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e01:00\u003c/var\u003e - \u003cvar data-var='time'\u003e07:00\u003c/var\u003e MDT"
},
{
"code": "f0ysrg491n5y",
"impact": "major",
"message": "We are pleased to report that the slowness affecting the following site(s) has been resolved:\n\nSites included:\ncdle.colorado.gov\ncdphe.colorado.gov\ncdhs.colorado.gov\noedit.colorado.gov\ncdhe.colorado.gov\nsbg.colorado.gov\ndora.colorado.gov\ndre.colorado.gov\ncsp.colorado.gov\ndhr.colorado.gov\ndmv.colorado.gov\ntax.colorado.gov\nhcpf.colorado.gov\nag.colorado.gov\ncdola.colorado.gov\ndpo.colorado.gov\noit.colorado.gov\ncdor.colorado.gov\ncbi.colorado.gov\nco.colorado.gov\n\nAll services are now operating normally. Our team will continue to monitor to ensure stability.\n\nThank you for your patience and understanding while we worked to resolve this issue.\n\nIf you have any questions or concerns, please contact the Service Desk at 303-534-3468.\n\nThank you,\nColorado.gov Service Desk\nTyler Colorado\nManagers of Colorado.gov\nO - 303-534-3468",
"name": "Site Slowness Issue - Investigating",
"timestamp": "Sep \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e12:15\u003c/var\u003e - Oct \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e14:11\u003c/var\u003e MDT"
}
],
"name": "October",
"year": 2025
}
],
"start_time": "2025-10-01T00:00:00-06:00",
"time_zone": "Mountain Time (US \u0026 Canada)"
}
]
}