Snapshot 15010
Normalized text
Scripts and page chrome removed; this is what change detection compares.
{
"pages": [
{
"end_time": "2026-09-30T23:59:59Z",
"months": [
{
"incidents": [
{
"code": "nq88155r4xcp",
"impact": "minor",
"message": "A subset of optimizer workers exhibited disk performance issues, impacting Optimizer software's throughput. A fix has been deployed to all servers sharing this same hardware model and performance is back at normal levels again.",
"name": "Degraded Optimizer Response times",
"timestamp": "Sep \u003cvar data-var='date'\u003e25\u003c/var\u003e, \u003cvar data-var='time'\u003e14:49\u003c/var\u003e - \u003cvar data-var='time'\u003e17:15\u003c/var\u003e UTC"
},
{
"code": "nmzsjgrcbhh3",
"impact": "minor",
"message": "Network performance issues caused by an upstream provider have been mitigated via traffic rerouting. All services and connection timeouts have returned to normal.",
"name": "Intermittent Login/API Timeouts in Poland",
"timestamp": "Sep \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e13:37\u003c/var\u003e - \u003cvar data-var='time'\u003e14:07\u003c/var\u003e UTC"
},
{
"code": "dxn78xgjf3q5",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "CDN Synchronization Delays",
"timestamp": "Sep \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e19:34\u003c/var\u003e - \u003cvar data-var='time'\u003e22:53\u003c/var\u003e UTC"
},
{
"code": "hyrhj95myvcd",
"impact": "minor",
"message": "Video encoding delays have now been fully resolved.",
"name": "Increased encoding processing time",
"timestamp": "Sep \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e20:31\u003c/var\u003e - Sep \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e09:17\u003c/var\u003e UTC"
},
{
"code": "39r149vy7vjd",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Dashboard Search Function Maintenance",
"timestamp": "Sep \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e12:00\u003c/var\u003e - \u003cvar data-var='time'\u003e13:00\u003c/var\u003e UTC"
},
{
"code": "19nnwx6bb407",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Stream Transcoding Maintenance",
"timestamp": "Sep \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e09:00\u003c/var\u003e - \u003cvar data-var='time'\u003e10:00\u003c/var\u003e UTC"
},
{
"code": "fknygmvmtpyp",
"impact": "minor",
"message": "The issue affecting payment attempts on the billing dashboard has been resolved. Our monitoring has confirmed that the service is operating normally.",
"name": "Payment Gateway Failures on Dashboard",
"timestamp": "Sep \u003cvar data-var='date'\u003e8\u003c/var\u003e, \u003cvar data-var='time'\u003e15:47\u003c/var\u003e - \u003cvar data-var='time'\u003e18:24\u003c/var\u003e UTC"
},
{
"code": "52gtrml7y05t",
"impact": "major",
"message": "This issue is now fully resolved. Our Engineering team have identified additional guardrails to prevent this specific issue from happening in future.",
"name": "Video Playback and Encoding Failures on Bunny Stream",
"timestamp": "Sep \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e13:47\u003c/var\u003e - \u003cvar data-var='time'\u003e15:38\u003c/var\u003e UTC"
},
{
"code": "fqp3bxwc7w12",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Network issues in Los Angeles",
"timestamp": "Sep \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e08:53\u003c/var\u003e - \u003cvar data-var='time'\u003e13:11\u003c/var\u003e UTC"
},
{
"code": "lp1066b9kp06",
"impact": "minor",
"message": "A wider network incident in Los Angeles impacted Bunny Services hosted in the region. Affected network providers have mitigated the incident and all impacted services have remained stable since then.",
"name": "Network issues in Los Angeles",
"timestamp": "Sep \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e14:38\u003c/var\u003e - \u003cvar data-var='time'\u003e15:51\u003c/var\u003e UTC"
}
],
"name": "September",
"year": 2026
},
{
"incidents": [
{
"code": "ftpkdhql16zs",
"impact": "minor",
"message": "After monitoring the affected services, we have confirmed that Database management and idle Database activation are operating normally.",
"name": "Database Controller Outage",
"timestamp": "Aug \u003cvar data-var='date'\u003e25\u003c/var\u003e, \u003cvar data-var='time'\u003e14:06\u003c/var\u003e - \u003cvar data-var='time'\u003e22:31\u003c/var\u003e UTC"
},
{
"code": "9q5xpfv440jz",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Storage, Database and Magic Containers Network Maintenance Notice (Sydney)",
"timestamp": "Aug \u003cvar data-var='date'\u003e24\u003c/var\u003e, \u003cvar data-var='time'\u003e18:12\u003c/var\u003e - \u003cvar data-var='time'\u003e22:00\u003c/var\u003e UTC"
},
{
"code": "f61708kt75bj",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Storage API degradation in London",
"timestamp": "Aug \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e02:28\u003c/var\u003e - \u003cvar data-var='time'\u003e04:29\u003c/var\u003e UTC"
},
{
"code": "jtjnl6qfvnw9",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Magic Containers Maintenance Notice",
"timestamp": "Aug \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e13:00\u003c/var\u003e - \u003cvar data-var='time'\u003e19:00\u003c/var\u003e UTC"
},
{
"code": "n6xsq0llb2cr",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Magic Containers Maintenance Notice",
"timestamp": "Aug \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e01:00\u003c/var\u003e - \u003cvar data-var='time'\u003e07:00\u003c/var\u003e UTC"
},
{
"code": "93v0slksfpwv",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Magic Containers Maintenance Notice",
"timestamp": "Aug \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e13:00\u003c/var\u003e - \u003cvar data-var='time'\u003e19:00\u003c/var\u003e UTC"
},
{
"code": "v02lktpmd4nq",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Magic Containers Maintenance Notice",
"timestamp": "Aug \u003cvar data-var='date'\u003e6\u003c/var\u003e, \u003cvar data-var='time'\u003e01:00\u003c/var\u003e - \u003cvar data-var='time'\u003e07:00\u003c/var\u003e UTC"
},
{
"code": "9mnvbs4kntg8",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Magic Containers Maintenance Notice",
"timestamp": "Aug \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e13:00\u003c/var\u003e - \u003cvar data-var='time'\u003e19:00\u003c/var\u003e UTC"
},
{
"code": "88bsnsfrbl1x",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Magic Containers Maintenance Notice",
"timestamp": "Aug \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e01:00\u003c/var\u003e - \u003cvar data-var='time'\u003e07:00\u003c/var\u003e UTC"
},
{
"code": "s102z79ddbl6",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Magic Containers Maintenance Notice",
"timestamp": "Aug \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e13:00\u003c/var\u003e - \u003cvar data-var='time'\u003e19:00\u003c/var\u003e UTC"
}
],
"name": "August",
"year": 2026
},
{
"incidents": [
{
"code": "24xfvmrc6lfc",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Magic Containers Maintenance Notice",
"timestamp": "Jul \u003cvar data-var='date'\u003e31\u003c/var\u003e, \u003cvar data-var='time'\u003e01:00\u003c/var\u003e - \u003cvar data-var='time'\u003e07:00\u003c/var\u003e UTC"
},
{
"code": "hkklvkbsmzgm",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Magic Containers Maintenance Notice",
"timestamp": "Jul \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e13:00\u003c/var\u003e - \u003cvar data-var='time'\u003e19:00\u003c/var\u003e UTC"
},
{
"code": "n9zt6qlyzsnf",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Magic Containers Maintenance Notice",
"timestamp": "Jul \u003cvar data-var='date'\u003e29\u003c/var\u003e, \u003cvar data-var='time'\u003e01:00\u003c/var\u003e - \u003cvar data-var='time'\u003e07:00\u003c/var\u003e UTC"
},
{
"code": "tpl9s056yvqs",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Magic Containers Maintenance Notice",
"timestamp": "Jul \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e13:00\u003c/var\u003e - \u003cvar data-var='time'\u003e19:00\u003c/var\u003e UTC"
},
{
"code": "zyfv92l89t2g",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Magic Containers Maintenance Notice",
"timestamp": "Jul \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e01:00\u003c/var\u003e - \u003cvar data-var='time'\u003e07:00\u003c/var\u003e UTC"
},
{
"code": "2rrmwgf3jvs7",
"impact": "minor",
"message": "We have identified a process on a single server causing Basic DRM transformation failures, and was the cause of intermittent video freezes/500s. This has been rectified by the Engineering team.",
"name": "Video Delivery Failures on Basic DRM enabled Libraries",
"timestamp": "Jul \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e08:33\u003c/var\u003e - \u003cvar data-var='time'\u003e09:02\u003c/var\u003e UTC"
},
{
"code": "krws47qzlswg",
"impact": "major",
"message": "The login issue has now been resolved following a fix deployed by our Frontend team.",
"name": "Users are unable to login to dash.bunny.net",
"timestamp": "Jul \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e10:57\u003c/var\u003e - \u003cvar data-var='time'\u003e11:11\u003c/var\u003e UTC"
},
{
"code": "d3r1dznwckln",
"impact": "minor",
"message": "We identified an failing database process on the Storage layer, which has now been resolved by our Engineering team.",
"name": "Storage API Degradation in Germany",
"timestamp": "Jul \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e09:45\u003c/var\u003e - \u003cvar data-var='time'\u003e09:53\u003c/var\u003e UTC"
}
],
"name": "July",
"year": 2026
}
],
"start_time": "2026-07-01T00:00:00Z",
"time_zone": "UTC"
},
{
"end_time": "2026-06-30T23:59:59Z",
"months": [
{
"incidents": [
{
"code": "2bt28j2rmt01",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Investigating Dashboard and Service Availability Issues",
"timestamp": "Jun \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e18:57\u003c/var\u003e - \u003cvar data-var='time'\u003e20:11\u003c/var\u003e UTC"
},
{
"code": "fwsqdtb0tdfx",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Investigating Issues with Magic Containers and Databases",
"timestamp": "Jun \u003cvar data-var='date'\u003e26\u003c/var\u003e, \u003cvar data-var='time'\u003e14:21\u003c/var\u003e - \u003cvar data-var='time'\u003e14:57\u003c/var\u003e UTC"
},
{
"code": "t9srt7nxltw3",
"impact": "none",
"message": "This incident has been resolved.",
"name": "Shield API Intermittent Errors",
"timestamp": "Jun \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e13:22\u003c/var\u003e - Jun \u003cvar data-var='date'\u003e24\u003c/var\u003e, \u003cvar data-var='time'\u003e03:11\u003c/var\u003e UTC"
},
{
"code": "lfcxys3wsnlf",
"impact": "minor",
"message": "As per Lets Encrypt status page, this has been resolved - we similarly have observed no degradation/failures on certificate renewals since their update went out.",
"name": "Free certificate issuance with degraded performance",
"timestamp": "Jun \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e20:57\u003c/var\u003e - Jun \u003cvar data-var='date'\u003e19\u003c/var\u003e, \u003cvar data-var='time'\u003e09:37\u003c/var\u003e UTC"
},
{
"code": "zrmqjt8q6xwf",
"impact": "minor",
"message": "All pending configuration changes have propagated across the CDN.",
"name": "Synchronization and Configuration Propagation Delays",
"timestamp": "Jun \u003cvar data-var='date'\u003e15\u003c/var\u003e, \u003cvar data-var='time'\u003e20:25\u003c/var\u003e - \u003cvar data-var='time'\u003e21:24\u003c/var\u003e UTC"
},
{
"code": "nf91yqq773bf",
"impact": "none",
"message": "We no longer see delays stemming from Lets Encrypt and the issue is considered resolved.",
"name": "Lets Encrypt SSL API Errors",
"timestamp": "Jun \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e09:02\u003c/var\u003e - \u003cvar data-var='time'\u003e12:38\u003c/var\u003e UTC"
},
{
"code": "y85jlsdtllc4",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Investigating Issues with Magic Containers and Databases",
"timestamp": "Jun \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e16:02\u003c/var\u003e - \u003cvar data-var='time'\u003e20:18\u003c/var\u003e UTC"
},
{
"code": "bvxg86vmmpfc",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Stream Service Degradation",
"timestamp": "Jun \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e16:19\u003c/var\u003e - \u003cvar data-var='time'\u003e20:17\u003c/var\u003e UTC"
},
{
"code": "72jyz6pzcytq",
"impact": "critical",
"message": "This incident has been resolved.",
"name": "Increased Optimizer Errors",
"timestamp": "Jun \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e07:24\u003c/var\u003e - \u003cvar data-var='time'\u003e10:38\u003c/var\u003e UTC"
}
],
"name": "June",
"year": 2026
},
{
"incidents": [
{
"code": "87c8m8v8bhl8",
"impact": "minor",
"message": "The fix has been deployed to all nodes. We will be readding the missing nodes to the pool today.",
"name": "CDN configuration sync delays",
"timestamp": "May \u003cvar data-var='date'\u003e26\u003c/var\u003e, \u003cvar data-var='time'\u003e06:47\u003c/var\u003e - May \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e11:15\u003c/var\u003e UTC"
},
{
"code": "gpm8dsfrptw1",
"impact": "major",
"message": "We identified and resolved an issue that could cause endpoint updates to experience delayed propagation after CDN services had been running for an extended period of time. The issue was related to endpoint synchronization between Magic Containers and the CDN routing component, where slower processing connected to sticky session invalidation could result in stale endpoint data remaining in use longer than expected.",
"name": "Isolated 502s for Magic Containers",
"timestamp": "Apr \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e10:12\u003c/var\u003e - May \u003cvar data-var='date'\u003e26\u003c/var\u003e, \u003cvar data-var='time'\u003e08:23\u003c/var\u003e UTC"
},
{
"code": "zjj2vwf82t9k",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "CDN Acceleration 502s on DNS Records",
"timestamp": "May \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e11:19\u003c/var\u003e - May \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e13:52\u003c/var\u003e UTC"
},
{
"code": "j1syhng2crfy",
"impact": "major",
"message": "An internal process failure related to the management of our bunny.net domain with one of our domain registrars led to the temporary suspension of the domain, causing multiple services under bunny.net to become unavailable.\n\nAfter identifying and confirming the issue, we worked with the registrar to restore the domain and all affected services are now recovering as DNS changes propagate globally. We have identified the root cause internally and are implementing additional safeguards and escalation procedures to ensure this cannot happen again.\n\nDuring the outage, products and services under bunny.net experienced varying levels of disruption depending on DNS propagation and their dependency on bunny.net infrastructure and Bunny DNS.\n\nServices including the Website, Dashboard, API, DNS, and related tools experienced widespread availability issues. Other products such as Stream and Magic Containers saw limited disruption and remained largely operational for most users, though some functionality was impacted depending on DNS resolution and service dependencies. Core services such as CDN delivery and Storage remained operational throughout the incident.\n\nWe will publish a full public RCA once the incident is fully resolved, including additional details around the timeline, service impact, root cause, and the preventative measures being implemented.\n\nWe're deeply sorry for the disruption and inconvenience caused. We expect the situation to fully resolve over the next few hours as DNS propagation completes worldwide. If you have any questions, please contact [email protected].",
"name": "DNS issues with bunny.net",
"timestamp": "May \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e16:39\u003c/var\u003e - \u003cvar data-var='time'\u003e18:21\u003c/var\u003e UTC"
},
{
"code": "ffld8hd1295l",
"impact": "minor",
"message": "This incident has now been cleared.",
"name": "Degraded Performance in Singapore",
"timestamp": "May \u003cvar data-var='date'\u003e14\u003c/var\u003e, \u003cvar data-var='time'\u003e14:23\u003c/var\u003e - \u003cvar data-var='time'\u003e15:41\u003c/var\u003e UTC"
},
{
"code": "d1lcghzhw1jm",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Storage, Database and Magic Containers Maintenance Notice (Sweden)",
"timestamp": "May \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e22:00\u003c/var\u003e - May \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e06:00\u003c/var\u003e UTC"
},
{
"code": "f2pkp3hjvhz8",
"impact": "minor",
"message": "The configuration delay has now been resolved. At around 00:15, we observed a large scale domain sync that caused configuration delays. This was resolved at 06:00 UTC, before the backlog of configuration changes were cleared by 09:30 UTC. Our Engineering team have identified the core issue and will take action to prevent future recurrence of the problem.",
"name": "Configuration change delays",
"timestamp": "May \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e03:51\u003c/var\u003e - \u003cvar data-var='time'\u003e11:12\u003c/var\u003e UTC"
}
],
"name": "May",
"year": 2026
},
{
"incidents": [
{
"code": "hqm95hckjf66",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Magic Containers Maintenance Notice (Multiple Regions)",
"timestamp": "Apr \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e09:00\u003c/var\u003e - \u003cvar data-var='time'\u003e10:00\u003c/var\u003e UTC"
}
],
"name": "April",
"year": 2026
}
],
"start_time": "2026-04-01T00:00:00Z",
"time_zone": "UTC"
},
{
"end_time": "2026-03-31T23:59:59Z",
"months": [
{
"incidents": [
{
"code": "l14xsfjj7yww",
"impact": "minor",
"message": "Our Engineering team identified an overloaded process with on our statistics endpoint. This was rectified and monitored, and the issue has now been resolved.",
"name": "Increased Response Times for Statistics Reporting",
"timestamp": "Mar \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e09:05\u003c/var\u003e - \u003cvar data-var='time'\u003e21:51\u003c/var\u003e UTC"
},
{
"code": "vc3rw2pszh54",
"impact": "minor",
"message": "We have expanded our transcoding capacity, transcoding delays have now cleared, and processing has normalized.",
"name": "Delays in Video Processing on Stream",
"timestamp": "Mar \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e19:50\u003c/var\u003e - Mar \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e09:00\u003c/var\u003e UTC"
},
{
"code": "j790rj868ky8",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Increased Response Times for Statistics Reporting",
"timestamp": "Mar \u003cvar data-var='date'\u003e26\u003c/var\u003e, \u003cvar data-var='time'\u003e16:16\u003c/var\u003e - \u003cvar data-var='time'\u003e19:21\u003c/var\u003e UTC"
},
{
"code": "dk3h108d7jtx",
"impact": "minor",
"message": "Our Containers team found that a recent deployment had resulted in an unintended CPU throttling on new pod or app deployments. This has now been resolved, and the team has made mitigating changes to ensure this does not resurface.",
"name": "Container Application Update Issues",
"timestamp": "Mar \u003cvar data-var='date'\u003e19\u003c/var\u003e, \u003cvar data-var='time'\u003e11:41\u003c/var\u003e - \u003cvar data-var='time'\u003e15:05\u003c/var\u003e UTC"
},
{
"code": "gyvfm1wv5yh9",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Log Forwarding Failures",
"timestamp": "Mar \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e15:29\u003c/var\u003e - Mar \u003cvar data-var='date'\u003e6\u003c/var\u003e, \u003cvar data-var='time'\u003e04:43\u003c/var\u003e UTC"
},
{
"code": "y42f22tp2yxg",
"impact": "minor",
"message": "Migration to our new Logging Platform is now complete, and near real-time logs should be visible again.\n\nUnfortunately, we had to accelerate the migration timeline as our legacy platform began struggling much sooner than expected. Because of this, we made the difficult decision to complete the migration before fully backfilling the expected 3 days of retained logging history.\n\nAt the moment, approximately 1.5 days of logs are available on the new platform. This will gradually increase and return to the full 3-day retention by Friday.\n\nThe raw, unprocessed logs remain stored on the legacy logging platform. If you require access to these logs and have a valid justification, please submit a support ticket, and we will do our best to recover them on a case-by-case basis.",
"name": "CDN Log Delivery Delay",
"timestamp": "Mar \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e10:12\u003c/var\u003e - Mar \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e14:32\u003c/var\u003e UTC"
},
{
"code": "qj5229h0sv55",
"impact": "minor",
"message": "This issue is now resolved.",
"name": "Delayed Zone Configuration Updates",
"timestamp": "Mar \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e09:18\u003c/var\u003e - \u003cvar data-var='time'\u003e11:21\u003c/var\u003e UTC"
}
],
"name": "March",
"year": 2026
},
{
"incidents": [
{
"code": "tbw95r15ms5y",
"impact": "major",
"message": "The issue affecting one server in our German storage array has been fully resolved. All services are now operating normally. We will continue monitoring to ensure stability.",
"name": "Disk Failure in Frankfurt",
"timestamp": "Feb \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e16:13\u003c/var\u003e - Feb \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e19:11\u003c/var\u003e UTC"
},
{
"code": "p9fkh5dl1383",
"impact": "minor",
"message": "This is now fully resolved and the zone updates are publishing as normal.",
"name": "Delayed Zone Configuration Updates",
"timestamp": "Feb \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e13:53\u003c/var\u003e - \u003cvar data-var='time'\u003e22:32\u003c/var\u003e UTC"
},
{
"code": "j0j9np1l2d1p",
"impact": "minor",
"message": "Our API team identified root cause and performed a deployment change on our network to resolve the issue.",
"name": "Pullzone Creation Failures",
"timestamp": "Feb \u003cvar data-var='date'\u003e6\u003c/var\u003e, \u003cvar data-var='time'\u003e14:02\u003c/var\u003e - \u003cvar data-var='time'\u003e14:10\u003c/var\u003e UTC"
},
{
"code": "ngj59gqhtln0",
"impact": "minor",
"message": "The configuration delay has now been resolved.",
"name": "Delayed Zone Configuration Updates",
"timestamp": "Feb \u003cvar data-var='date'\u003e6\u003c/var\u003e, \u003cvar data-var='time'\u003e09:56\u003c/var\u003e - \u003cvar data-var='time'\u003e14:01\u003c/var\u003e UTC"
},
{
"code": "4kvnpfskmff4",
"impact": "none",
"message": "A fix has now been applied and near real-time log delivery has now been restored. There is separately a backlog of requests that is being processed (but does not affect current real-time logs delivered).",
"name": "CDN Log Delivery Delay",
"timestamp": "Feb \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e10:58\u003c/var\u003e - \u003cvar data-var='time'\u003e12:37\u003c/var\u003e UTC"
}
],
"name": "February",
"year": 2026
},
{
"incidents": [
{
"code": "k8zjzbrlz0m2",
"impact": "minor",
"message": "This was caused by an upstream network provider experiencing a network outage. While CDN traffic was not affected, supporting services such as Stream, Storage and our Core API may have been intermittently returning timeout errors. This has now been rectified and plans are in motion to further build redundancy into these products.",
"name": "Stream API/Upload, Storage and CDN Partial Outage",
"timestamp": "Jan \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e23:39\u003c/var\u003e - Jan \u003cvar data-var='date'\u003e29\u003c/var\u003e, \u003cvar data-var='time'\u003e00:35\u003c/var\u003e UTC"
},
{
"code": "m34sk8cnvp35",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Singapore CDN \u0026 Storage Network Outage",
"timestamp": "Jan \u003cvar data-var='date'\u003e15\u003c/var\u003e, \u003cvar data-var='time'\u003e22:28\u003c/var\u003e - \u003cvar data-var='time'\u003e22:58\u003c/var\u003e UTC"
},
{
"code": "w52063zn4rmj",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Delays in Video Processing on Stream",
"timestamp": "Jan \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e12:00\u003c/var\u003e - Jan \u003cvar data-var='date'\u003e6\u003c/var\u003e, \u003cvar data-var='time'\u003e07:51\u003c/var\u003e UTC"
}
],
"name": "January",
"year": 2026
}
],
"start_time": "2026-01-01T00:00:00Z",
"time_zone": "UTC"
},
{
"end_time": "2025-12-31T23:59:59Z",
"months": [
{
"incidents": [
{
"code": "6pl958lmgctk",
"impact": "major",
"message": "A transient networking issue was addressed, and the issue is now resolved.",
"name": "Storage Issues in Brazil Region",
"timestamp": "Dec \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e08:56\u003c/var\u003e - \u003cvar data-var='time'\u003e09:02\u003c/var\u003e UTC"
},
{
"code": "y5q8sdh87cqw",
"impact": "none",
"message": "The incident appears to be resolved.",
"name": "Ticketing System \u0026 Documentation Unavailable - Third-Party Outage",
"timestamp": "Dec \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e09:01\u003c/var\u003e - \u003cvar data-var='time'\u003e09:29\u003c/var\u003e UTC"
},
{
"code": "jpkcmnxlkd6k",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Storage Maintenance Notice",
"timestamp": "Dec \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e23:15\u003c/var\u003e - Dec \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e06:00\u003c/var\u003e UTC"
},
{
"code": "ns5s0b5jk78g",
"impact": "none",
"message": "This incident has been resolved.",
"name": "Delayed Billing Process",
"timestamp": "Dec \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e14:56\u003c/var\u003e - Dec \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e08:45\u003c/var\u003e UTC"
}
],
"name": "December",
"year": 2025
},
{
"incidents": [
{
"code": "77j35qpltszp",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled CDN Logging Maintenance Notice",
"timestamp": "Nov \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e23:15\u003c/var\u003e - Nov \u003cvar data-var='date'\u003e29\u003c/var\u003e, \u003cvar data-var='time'\u003e06:00\u003c/var\u003e UTC"
},
{
"code": "hwvc2xrsr0cm",
"impact": "minor",
"message": "This incident has now been resolved.",
"name": "API increased error rates",
"timestamp": "Nov \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e13:31\u003c/var\u003e - \u003cvar data-var='time'\u003e17:24\u003c/var\u003e UTC"
},
{
"code": "l8grfvyw59fy",
"impact": "minor",
"message": "This issue has now been fully resolved.",
"name": "[Bunny DNS] Intermittent DNS Resolution Issues (Coco/Kiki)",
"timestamp": "Nov \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e22:23\u003c/var\u003e - Nov \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e10:01\u003c/var\u003e UTC"
},
{
"code": "29v1ybtqyxv1",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Storage Maintenance Notice",
"timestamp": "Nov \u003cvar data-var='date'\u003e26\u003c/var\u003e, \u003cvar data-var='time'\u003e23:15\u003c/var\u003e - Nov \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e06:00\u003c/var\u003e UTC"
},
{
"code": "wrf99515bx4g",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Storage Maintenance Notice",
"timestamp": "Nov \u003cvar data-var='date'\u003e25\u003c/var\u003e, \u003cvar data-var='time'\u003e23:15\u003c/var\u003e - Nov \u003cvar data-var='date'\u003e26\u003c/var\u003e, \u003cvar data-var='time'\u003e06:00\u003c/var\u003e UTC"
},
{
"code": "m0l0ht2hqf2k",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Storage Maintenance Notice",
"timestamp": "Nov \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e23:15\u003c/var\u003e - Nov \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e06:00\u003c/var\u003e UTC"
},
{
"code": "m2f8cp1m75m8",
"impact": "none",
"message": "This incident has been resolved.",
"name": "Payment Gateway Timeouts",
"timestamp": "Nov \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e12:12\u003c/var\u003e - \u003cvar data-var='time'\u003e14:46\u003c/var\u003e UTC"
},
{
"code": "76hml3t1rtch",
"impact": "minor",
"message": "This incident has now been resolved",
"name": "Increased CDN response times some Regions",
"timestamp": "Nov \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e12:02\u003c/var\u003e - \u003cvar data-var='time'\u003e15:21\u003c/var\u003e UTC"
}
],
"name": "November",
"year": 2025
},
{
"incidents": [
{
"code": "8j1bwjndyqb8",
"impact": "minor",
"message": "This incident has now been resolved.",
"name": "Sporadic 502 responses",
"timestamp": "Oct \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e15:48\u003c/var\u003e - \u003cvar data-var='time'\u003e18:26\u003c/var\u003e UTC"
}
],
"name": "October",
"year": 2025
}
],
"start_time": "2025-10-01T00:00:00Z",
"time_zone": "UTC"
}
]
}