Snapshot 15042
Normalized text
Scripts and page chrome removed; this is what change detection compares.
{
"pages": [
{
"end_time": "2026-09-30T23:59:59Z",
"months": [
{
"incidents": [
{
"code": "r4slj3yk3p2r",
"impact": "maintenance",
"message": "Global maintenance is complete.",
"name": "[Scheduled] Magnet One [Global]: Planned Maintenance",
"timestamp": "Sep \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e20:32\u003c/var\u003e - \u003cvar data-var='time'\u003e23:52\u003c/var\u003e UTC"
},
{
"code": "dpfnr704js8p",
"impact": "minor",
"message": "The backlog of customer uploads has cleared, and are now subject to normal processing times. The SRE team continues to monitor for any re-occurrence of significant upload processing delay.",
"name": "Magnet One [US]: Review Ingestions are experiencing delays",
"timestamp": "Sep \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e12:58\u003c/var\u003e - Sep \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e02:34\u003c/var\u003e UTC"
},
{
"code": "j07ly7ztl94p",
"impact": "minor",
"message": "M1/Review audit records in the US region are unavailable between September 3rd 22:00 UTC and September 7th 15:00 UTC.\n\nA service disruption affected the generation of audit records during this period. As a result, audit records for activity were not captured and audit reports covering this time-frame will show a gap.\n\nThe issue was resolved and normal auditing resumed by September 7, 15:00 UTC.",
"name": "MagnetOne [US] - M1 Customer Audit Logs Not Generated",
"timestamp": "Sep \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e22:00\u003c/var\u003e - \u003cvar data-var='time'\u003e22:00\u003c/var\u003e UTC"
}
],
"name": "September",
"year": 2026
},
{
"incidents": [
{
"code": "2lclcdp8gmhs",
"impact": "minor",
"message": "Ingestion performance has returned to normal, and all queued ingestions have a completed.",
"name": "Magnet One [US]: Review Ingestions are experiencing delays",
"timestamp": "Aug \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e20:10\u003c/var\u003e - Aug \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e01:04\u003c/var\u003e UTC"
}
],
"name": "August",
"year": 2026
},
{
"incidents": [
{
"code": "491j2wmb915v",
"impact": "maintenance",
"message": "The scheduled Maintenance has completed.",
"name": "[Scheduled] Magnet One [US Only]: Planned Maintenance",
"timestamp": "Jul \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e06:00\u003c/var\u003e - \u003cvar data-var='time'\u003e11:08\u003c/var\u003e UTC"
},
{
"code": "1cv91kc6fkh7",
"impact": "minor",
"message": "The issue is now resolved. We continue to monitor for impacts to ingestion performance.",
"name": "Magnet One (USA): Review Ingestions are experiencing delays",
"timestamp": "Jul \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e21:20\u003c/var\u003e - Jul \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e12:29\u003c/var\u003e UTC"
},
{
"code": "ffzrgnjphbsh",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Maintenance Notice - Magnet One Storage",
"timestamp": "Jul \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e11:00\u003c/var\u003e - \u003cvar data-var='time'\u003e11:32\u003c/var\u003e UTC"
},
{
"code": "9qm4j2rbzy8l",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Magnet One Storage: Degraded Performance",
"timestamp": "Jul \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e21:02\u003c/var\u003e - Jul \u003cvar data-var='date'\u003e6\u003c/var\u003e, \u003cvar data-var='time'\u003e19:43\u003c/var\u003e UTC"
},
{
"code": "kjdztb1nlz5f",
"impact": "minor",
"message": "Services are all operating normally.",
"name": "Graykey slower response times",
"timestamp": "Jun \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e20:37\u003c/var\u003e - Jul \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e12:52\u003c/var\u003e UTC"
}
],
"name": "July",
"year": 2026
}
],
"start_time": "2026-07-01T00:00:00Z",
"time_zone": "UTC"
},
{
"end_time": "2026-06-30T23:59:59Z",
"months": [
{
"incidents": [
{
"code": "srskwxmzt8d1",
"impact": "none",
"message": "We have validated and updated the system with a solution. Customers whose cases were created between June 18-22 and did not appear correctly will now see them all correctly. The cases and all related information are now visible to the appropriate system and case roles. \n\nIf you notice anything not appearing correctly, please create a new support case: https://support.magnetforensics.com/s/technical-support",
"name": "Newly Created Cases June 18-22 Not Appearing As Expected",
"timestamp": "Jun \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e20:10\u003c/var\u003e - Jun \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e20:48\u003c/var\u003e UTC"
},
{
"code": "1fndcfrrmykg",
"impact": "maintenance",
"message": "Planned Maintenance is complete.",
"name": "[Scheduled] Maintenance Notice - Magnet One Storage",
"timestamp": "Jun \u003cvar data-var='date'\u003e29\u003c/var\u003e, \u003cvar data-var='time'\u003e12:00\u003c/var\u003e - \u003cvar data-var='time'\u003e12:09\u003c/var\u003e UTC"
},
{
"code": "93wdnt41d3d7",
"impact": "minor",
"message": "Everything is running normally.",
"name": "Magnet One - Review - Ingestion Impairment",
"timestamp": "Jun \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e20:18\u003c/var\u003e - Jun \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e00:37\u003c/var\u003e UTC"
},
{
"code": "pjn91vcnjnq4",
"impact": "major",
"message": "This incident is resolved.",
"name": "Review Cases and Ingestion unavailable for some user-types",
"timestamp": "Jun \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e18:23\u003c/var\u003e - \u003cvar data-var='time'\u003e19:01\u003c/var\u003e UTC"
}
],
"name": "June",
"year": 2026
},
{
"incidents": [
{
"code": "psy27cpyytzg",
"impact": "minor",
"message": "Customers globally may experience issues loading \"All Evidence\" (full) paginated reports from the evidence screen.\n\n2026-05-28 14:40 UTC - A fix has been published and deployed globally.",
"name": "Evidence Item Table Not Populating Under Some Conditions",
"timestamp": "May \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e16:30\u003c/var\u003e - \u003cvar data-var='time'\u003e16:30\u003c/var\u003e UTC"
},
{
"code": "pqn50pwbd74z",
"impact": "minor",
"message": "The issue has been resolved and all services are operational.",
"name": "Service Degredation: MyGrayshift",
"timestamp": "May \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e13:14\u003c/var\u003e - \u003cvar data-var='time'\u003e17:54\u003c/var\u003e UTC"
},
{
"code": "w4qpbcff8xtw",
"impact": "minor",
"message": "All systems are running normally.",
"name": "Nexus US limited availability",
"timestamp": "May \u003cvar data-var='date'\u003e6\u003c/var\u003e, \u003cvar data-var='time'\u003e16:55\u003c/var\u003e - \u003cvar data-var='time'\u003e20:06\u003c/var\u003e UTC"
},
{
"code": "z2m9hgysdplx",
"impact": "major",
"message": "Fix is working as expected and all systems are operating normally.",
"name": "Nexus Web Portal - Inaccessible",
"timestamp": "May \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e18:37\u003c/var\u003e - \u003cvar data-var='time'\u003e20:48\u003c/var\u003e UTC"
}
],
"name": "May",
"year": 2026
},
{
"incidents": [
{
"code": "ck2hsbdnv65q",
"impact": "major",
"message": "We have confirmed database performance has returned to normal.",
"name": "Review Ingestion Experiencing Severe Delays",
"timestamp": "Apr \u003cvar data-var='date'\u003e24\u003c/var\u003e, \u003cvar data-var='time'\u003e19:33\u003c/var\u003e - \u003cvar data-var='time'\u003e21:35\u003c/var\u003e UTC"
},
{
"code": "z86kylnx1tj4",
"impact": "minor",
"message": "The issue has now been resolved. If you continue to experience issues creating new Windows and MacOS agents in Nexus, please create a support case for further investigation.",
"name": "Nexus Agent Signing Currently Unavailable",
"timestamp": "Apr \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e16:10\u003c/var\u003e - \u003cvar data-var='time'\u003e17:09\u003c/var\u003e UTC"
},
{
"code": "q20rlfpqspkh",
"impact": "major",
"message": "Service error rates have returned to normal. We are continuing to monitor for intermittent performance issues affecting authentication requests.",
"name": "Intermittent Authentication Issues in US",
"timestamp": "Apr \u003cvar data-var='date'\u003e14\u003c/var\u003e, \u003cvar data-var='time'\u003e16:59\u003c/var\u003e - \u003cvar data-var='time'\u003e21:05\u003c/var\u003e UTC"
},
{
"code": "v0dv7smm8yh6",
"impact": "major",
"message": "us.nexus.magnetone.com unavailable for customers between 14:02 and 10:36 UTC (10:02 and 10:36 EDT)",
"name": "Nexus Unavailable in US Region",
"timestamp": "Apr \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e14:00\u003c/var\u003e - \u003cvar data-var='time'\u003e14:00\u003c/var\u003e UTC"
}
],
"name": "April",
"year": 2026
}
],
"start_time": "2026-04-01T00:00:00Z",
"time_zone": "UTC"
},
{
"end_time": "2026-03-31T23:59:59Z",
"months": [
{
"incidents": [
{
"code": "wwh465mddrgg",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Case upload and Preview, Reporting and performance issue",
"timestamp": "Mar \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e14:38\u003c/var\u003e - \u003cvar data-var='time'\u003e18:13\u003c/var\u003e UTC"
},
{
"code": "m6cmxv44vm3g",
"impact": "minor",
"message": "This incident has been resolved",
"name": "New Account Sign-ups Unavailable",
"timestamp": "Mar \u003cvar data-var='date'\u003e13\u003c/var\u003e, \u003cvar data-var='time'\u003e18:45\u003c/var\u003e - Mar \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e01:48\u003c/var\u003e UTC"
}
],
"name": "March",
"year": 2026
},
{
"incidents": [
{
"code": "2t72w4rzk2xw",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Magnet One - Storage - Unavailable",
"timestamp": "Feb \u003cvar data-var='date'\u003e26\u003c/var\u003e, \u003cvar data-var='time'\u003e14:56\u003c/var\u003e - \u003cvar data-var='time'\u003e18:05\u003c/var\u003e UTC"
},
{
"code": "z63t0vkyhwx0",
"impact": "minor",
"message": "Authentication services have stabilized, all services back to normal.",
"name": "Magnet One, Review - Degraded Authentication Performance",
"timestamp": "Feb \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e23:14\u003c/var\u003e - Feb \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e16:34\u003c/var\u003e UTC"
},
{
"code": "zbfdhxymmk82",
"impact": "major",
"message": "The issue has been resolved and the system is fully operational.",
"name": "mygrayshift.com Service Degradation",
"timestamp": "Feb \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e14:59\u003c/var\u003e - \u003cvar data-var='time'\u003e15:05\u003c/var\u003e UTC"
}
],
"name": "February",
"year": 2026
},
{
"incidents": [
{
"code": "skmhx1vhkm1k",
"impact": "major",
"message": "Case creation has stabilized, all services back to normal",
"name": "Magnet Review - Unable to create cases",
"timestamp": "Jan \u003cvar data-var='date'\u003e29\u003c/var\u003e, \u003cvar data-var='time'\u003e19:08\u003c/var\u003e - Jan \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e02:06\u003c/var\u003e UTC"
},
{
"code": "36zty7lwrvh6",
"impact": "major",
"message": "All issues are resolved and services are working normally again.",
"name": "Graykey Platform Services - Network Outage",
"timestamp": "Jan \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e20:32\u003c/var\u003e - \u003cvar data-var='time'\u003e21:24\u003c/var\u003e UTC"
},
{
"code": "2yj4spc1jd5r",
"impact": "major",
"message": "All services are back to normal.",
"name": "Graykey Platform Services - Network outage",
"timestamp": "Jan \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e22:39\u003c/var\u003e - \u003cvar data-var='time'\u003e23:29\u003c/var\u003e UTC"
},
{
"code": "xkzmjj51ct89",
"impact": "major",
"message": "All services are back operational. New user signup is back to steady state.",
"name": "Magnet One Identity Service - Partial Outage",
"timestamp": "Jan \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e17:06\u003c/var\u003e - Jan \u003cvar data-var='date'\u003e13\u003c/var\u003e, \u003cvar data-var='time'\u003e19:29\u003c/var\u003e UTC"
}
],
"name": "January",
"year": 2026
}
],
"start_time": "2026-01-01T00:00:00Z",
"time_zone": "UTC"
},
{
"end_time": "2025-12-31T23:59:59Z",
"months": [
{
"incidents": [],
"name": "December",
"year": 2025
},
{
"incidents": [
{
"code": "91x2w1357n1x",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Magnet One Storage - Maintenance",
"timestamp": "Nov \u003cvar data-var='date'\u003e26\u003c/var\u003e, \u003cvar data-var='time'\u003e15:00\u003c/var\u003e - \u003cvar data-var='time'\u003e15:30\u003c/var\u003e UTC"
}
],
"name": "November",
"year": 2025
},
{
"incidents": [
{
"code": "8w2ckn9p57jw",
"impact": "minor",
"message": "This issue has been resolved. Agent creation is now fully operational.",
"name": "Agent Creation Outage",
"timestamp": "Oct \u003cvar data-var='date'\u003e31\u003c/var\u003e, \u003cvar data-var='time'\u003e19:18\u003c/var\u003e - \u003cvar data-var='time'\u003e20:39\u003c/var\u003e UTC"
},
{
"code": "bht091tx8gxp",
"impact": "minor",
"message": "This issue has been resolved as of 4:20pm EST, October 29th.",
"name": "Agent Creation Outage",
"timestamp": "Oct \u003cvar data-var='date'\u003e29\u003c/var\u003e, \u003cvar data-var='time'\u003e19:38\u003c/var\u003e - Oct \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e13:55\u003c/var\u003e UTC"
},
{
"code": "nbqj5ydxfll9",
"impact": "minor",
"message": "As AWS services have been mostly restored, we can confirm that our service has also restored back to normal levels.",
"name": "Nexus Agent Generation and Collection outage",
"timestamp": "Oct \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e15:42\u003c/var\u003e - Oct \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e13:50\u003c/var\u003e UTC"
}
],
"name": "October",
"year": 2025
}
],
"start_time": "2025-10-01T00:00:00Z",
"time_zone": "UTC"
}
]
}