Snapshot 15241
Normalized text
Scripts and page chrome removed; this is what change detection compares.
{
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{
"end_time": "2026-09-30T23:59:59Z",
"months": [
{
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{
"code": "1scyz5bvbnx3",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance: aiWARE US-Gov-1 Investigate aiProcessing Cut-Over - Thursday 09/24/26 - 1:30 AM MT",
"timestamp": "Sep \u003cvar data-var='date'\u003e24\u003c/var\u003e, \u003cvar data-var='time'\u003e07:30\u003c/var\u003e - \u003cvar data-var='time'\u003e11:30\u003c/var\u003e UTC"
},
{
"code": "k6ftn84f83m7",
"impact": "major",
"message": "The fix has been verified, and all API workflow are now operating normally. This incident is fully resolved.",
"name": "Degraded Performance - API Workflow",
"timestamp": "Sep \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e14:02\u003c/var\u003e - \u003cvar data-var='time'\u003e16:07\u003c/var\u003e UTC"
},
{
"code": "phq0h23skb58",
"impact": "minor",
"message": "Service has been fully restored. We are monitoring performance to ensure ongoing stability.\n\nThank you for your patience and understanding while we resolved this issue.",
"name": "Third party service disruption impacting our support case management",
"timestamp": "Sep \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e09:29\u003c/var\u003e - \u003cvar data-var='time'\u003e13:26\u003c/var\u003e UTC"
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{
"code": "3063dj8z6st9",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance: aiWARE US-1 General Maintenance - Tuesday 09/08/26 - 6:30 PM MT",
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},
{
"code": "2vq4q92ks7mm",
"impact": "minor",
"message": "This incident is resolved. We appreciate your patience!",
"name": "Intermittent Loading Issues in GOV-2",
"timestamp": "Sep \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e15:14\u003c/var\u003e - Sep \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e20:21\u003c/var\u003e UTC"
},
{
"code": "jbbcxmdl5by1",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance: UK-1 aiWARE General Maintenance - Wednesday 09/02/26 - 09:30 AM MT",
"timestamp": "Sep \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e16:30\u003c/var\u003e - \u003cvar data-var='time'\u003e18:00\u003c/var\u003e UTC"
},
{
"code": "sdz5k999nq9m",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance: aiWARE CA-1 General Maintenance - Tuesday 09/01/26 - 07:00 PM MT",
"timestamp": "Sep \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e01:00\u003c/var\u003e - \u003cvar data-var='time'\u003e02:30\u003c/var\u003e UTC"
},
{
"code": "09m8hvyv6c4j",
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"message": "This incident has been resolved.",
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"timestamp": "Sep \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e19:18\u003c/var\u003e - \u003cvar data-var='time'\u003e23:54\u003c/var\u003e UTC"
},
{
"code": "y6wbjl4jc0c2",
"impact": "major",
"message": "The issue has been resolved. Thanks for your patience!",
"name": "Gov-2 Service Outage \u0026 5xx Errors",
"timestamp": "Sep \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e03:09\u003c/var\u003e - \u003cvar data-var='time'\u003e04:15\u003c/var\u003e UTC"
}
],
"name": "September",
"year": 2026
},
{
"incidents": [
{
"code": "1z5nlw67q1t4",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] aiWARE US-3 General Maintenance",
"timestamp": "Aug \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e19:00\u003c/var\u003e - \u003cvar data-var='time'\u003e20:00\u003c/var\u003e UTC"
},
{
"code": "6wc3f72kvcsm",
"impact": "major",
"message": "The team identified the cause of the issue overloading the platform and has deployed a fix. The platform has stabilized and normal functionality has been restored. Thank you for your patience!",
"name": "Application latency and errors in US-Gov-1",
"timestamp": "Aug \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e17:39\u003c/var\u003e - \u003cvar data-var='time'\u003e20:39\u003c/var\u003e UTC"
},
{
"code": "nbt1fr32ffhz",
"impact": "major",
"message": "This issue has been resolved. Thanks for your patience!",
"name": "PandoIQ Application Performance Degradation",
"timestamp": "Aug \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e18:55\u003c/var\u003e - \u003cvar data-var='time'\u003e19:16\u003c/var\u003e UTC"
},
{
"code": "13802hp0wdp6",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance: aiWARE US-1 General Maintenance - Tuesday 08/10/26 - 12:00 PM MT",
"timestamp": "Aug \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e18:00\u003c/var\u003e - \u003cvar data-var='time'\u003e19:00\u003c/var\u003e UTC"
},
{
"code": "3m4b1ywpb82r",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance: aiWARE US-GOV-1 General Maintenance - Thursday 07/30/26 - 02:00 AM MT",
"timestamp": "Jul \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e09:00\u003c/var\u003e - Aug \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e16:28\u003c/var\u003e UTC"
}
],
"name": "August",
"year": 2026
},
{
"incidents": [
{
"code": "32v6xf78hjsh",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance: veritone.com Website — DNS/Hosting Update - Thursday 07/30/26 - 08:00 PM MT",
"timestamp": "Jul \u003cvar data-var='date'\u003e31\u003c/var\u003e, \u003cvar data-var='time'\u003e02:00\u003c/var\u003e - \u003cvar data-var='time'\u003e02:30\u003c/var\u003e UTC"
},
{
"code": "r877qcpgqxbn",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance: aiWARE US-GOV-1 General Maintenance - Thursday 07/30/26 - 02:30 AM MT",
"timestamp": "Jul \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e08:30\u003c/var\u003e - \u003cvar data-var='time'\u003e12:30\u003c/var\u003e UTC"
},
{
"code": "1sfn5ndpf6ss",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance: VTD Prod DMH General Maintenance - Wednesday 29/07/26 - 03:30 AM MT",
"timestamp": "Jul \u003cvar data-var='date'\u003e29\u003c/var\u003e, \u003cvar data-var='time'\u003e10:31\u003c/var\u003e - \u003cvar data-var='time'\u003e14:30\u003c/var\u003e UTC"
},
{
"code": "6d3b8f5p2539",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance: aiWARE US-1 General Maintenance - Tuesday 29/07/26 - 2:30 PM MT",
"timestamp": "Jul \u003cvar data-var='date'\u003e29\u003c/var\u003e, \u003cvar data-var='time'\u003e08:31\u003c/var\u003e - \u003cvar data-var='time'\u003e14:30\u003c/var\u003e UTC"
},
{
"code": "vlm40pd8bl36",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance: aiWARE US-1 General Maintenance - Tuesday 28/07/26 - 10:30 PM MT",
"timestamp": "Jul \u003cvar data-var='date'\u003e29\u003c/var\u003e, \u003cvar data-var='time'\u003e04:30\u003c/var\u003e - \u003cvar data-var='time'\u003e10:30\u003c/var\u003e UTC"
},
{
"code": "g01mrqgqqx8x",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance: DMH General Maintenance - Tuesday 28/07/26 - 06:30 PM MT",
"timestamp": "Jul \u003cvar data-var='date'\u003e29\u003c/var\u003e, \u003cvar data-var='time'\u003e00:30\u003c/var\u003e - \u003cvar data-var='time'\u003e08:32\u003c/var\u003e UTC"
},
{
"code": "c55bxfn33lfz",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance: aiWARE US-1 General Maintenance - Tuesday 28/07/26 - 8:30 PM MT",
"timestamp": "Jul \u003cvar data-var='date'\u003e29\u003c/var\u003e, \u003cvar data-var='time'\u003e02:30\u003c/var\u003e - \u003cvar data-var='time'\u003e08:30\u003c/var\u003e UTC"
},
{
"code": "d9k8sgsg2180",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance: aiWARE US-1 General Maintenance - Tuesday 28/07/26 - 1:00 PM MT",
"timestamp": "Jul \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e19:00\u003c/var\u003e - \u003cvar data-var='time'\u003e21:00\u003c/var\u003e UTC"
},
{
"code": "83zg7p5srrxl",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance: aiWARE US-1 General Maintenance - Tuesday 28/07/26 - 5:30 AM MT",
"timestamp": "Jul \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e11:30\u003c/var\u003e - \u003cvar data-var='time'\u003e14:30\u003c/var\u003e UTC"
},
{
"code": "gg12zq0dlbvh",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance: aiWARE US-1 General Maintenance - Sunday 26/07/26 - 01:30 AM MT",
"timestamp": "Jul \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e07:30\u003c/var\u003e - \u003cvar data-var='time'\u003e10:30\u003c/var\u003e UTC"
},
{
"code": "qgb462d4mndq",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance: aiWARE US-GOV-1 General Maintenance - Monday 27/07/26 - 6:30 PM MT",
"timestamp": "Jul \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e00:30\u003c/var\u003e - \u003cvar data-var='time'\u003e08:30\u003c/var\u003e UTC"
},
{
"code": "ft4m8my267nn",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance: aiWARE US-1 General Maintenance - Monday 27/07/26 - 05:30 AM MT",
"timestamp": "Jul \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e11:30\u003c/var\u003e - \u003cvar data-var='time'\u003e14:30\u003c/var\u003e UTC"
},
{
"code": "n93mgrqq6372",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance: aiWARE US-1 General Maintenance - Sunday 26/07/26 - 6:30 PM MT",
"timestamp": "Jul \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e00:30\u003c/var\u003e - \u003cvar data-var='time'\u003e08:30\u003c/var\u003e UTC"
},
{
"code": "gvfj6qdx8qdj",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance: aiWARE US-1 General Maintenance - Tuesday 28/07/26 - 2:30 AM MT",
"timestamp": "Jul \u003cvar data-var='date'\u003e25\u003c/var\u003e, \u003cvar data-var='time'\u003e00:30\u003c/var\u003e - \u003cvar data-var='time'\u003e08:30\u003c/var\u003e UTC"
},
{
"code": "51ndrc9qd4xg",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance: UK-1 aiWARE General Maintenance - Tuesday 23/07/26 - 06:30 PM MT",
"timestamp": "Jul \u003cvar data-var='date'\u003e24\u003c/var\u003e, \u003cvar data-var='time'\u003e00:31\u003c/var\u003e - \u003cvar data-var='time'\u003e08:31\u003c/var\u003e UTC"
},
{
"code": "2nxpt0wh3bxr",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance: aiWARE US-1 General Maintenance - Thursday 23/07/26 - 6:30 PM MT",
"timestamp": "Jul \u003cvar data-var='date'\u003e24\u003c/var\u003e, \u003cvar data-var='time'\u003e00:30\u003c/var\u003e - \u003cvar data-var='time'\u003e08:30\u003c/var\u003e UTC"
},
{
"code": "7gk4kyxk4zw0",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Veritone Digital Media Hub API Release",
"timestamp": "Jul \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e02:00\u003c/var\u003e - \u003cvar data-var='time'\u003e03:00\u003c/var\u003e UTC"
},
{
"code": "gxtv032v3ktw",
"impact": "major",
"message": "The issue has been identified and successfully resolved. Thanks for your patience!",
"name": "DMH - Media Processing and Ingestion Delays",
"timestamp": "Jul \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e00:05\u003c/var\u003e - \u003cvar data-var='time'\u003e00:23\u003c/var\u003e UTC"
}
],
"name": "July",
"year": 2026
}
],
"start_time": "2026-07-01T00:00:00Z",
"time_zone": "UTC"
},
{
"end_time": "2026-06-30T23:59:59Z",
"months": [
{
"incidents": [
{
"code": "ks71yhrszr9n",
"impact": "major",
"message": "This issue is now resolved. Thank you for your patience throughout the incident response process.",
"name": "Transcription Failures",
"timestamp": "Jun \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e15:38\u003c/var\u003e - \u003cvar data-var='time'\u003e17:42\u003c/var\u003e UTC"
},
{
"code": "c19yc4k80ddt",
"impact": "minor",
"message": "This incident has been resolved. Appreciate your patience!",
"name": "Database Attribute issue",
"timestamp": "Jun \u003cvar data-var='date'\u003e15\u003c/var\u003e, \u003cvar data-var='time'\u003e16:37\u003c/var\u003e - \u003cvar data-var='time'\u003e17:07\u003c/var\u003e UTC"
}
],
"name": "June",
"year": 2026
},
{
"incidents": [
{
"code": "y9n0sh2qgwmx",
"impact": "major",
"message": "This incident has been resolved.",
"name": "GA4 Connection Failures in Attribute UK",
"timestamp": "May \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e18:57\u003c/var\u003e - May \u003cvar data-var='date'\u003e29\u003c/var\u003e, \u003cvar data-var='time'\u003e02:13\u003c/var\u003e UTC"
},
{
"code": "rmkyz211pv2h",
"impact": "minor",
"message": "The issue with the GA4 connection has been fixed. We appreciate your patience on this one!",
"name": "GA4 Connection Failures in Attribute (US-1)",
"timestamp": "May \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e18:48\u003c/var\u003e - May \u003cvar data-var='date'\u003e29\u003c/var\u003e, \u003cvar data-var='time'\u003e00:17\u003c/var\u003e UTC"
},
{
"code": "lmhmsd85c6b4",
"impact": "minor",
"message": "Service is fully restored.\nSome temporary delays may still be expected.\nThank you for your patience.",
"name": "Temporary Outage Affecting System Emails",
"timestamp": "May \u003cvar data-var='date'\u003e25\u003c/var\u003e, \u003cvar data-var='time'\u003e18:13\u003c/var\u003e - May \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e16:26\u003c/var\u003e UTC"
},
{
"code": "vr4y7803c3gp",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance: aiWARE US-FED-2 General Maintenance - Tuesday 26/05/26 - 03:00 PM MT",
"timestamp": "May \u003cvar data-var='date'\u003e26\u003c/var\u003e, \u003cvar data-var='time'\u003e21:00\u003c/var\u003e - \u003cvar data-var='time'\u003e22:00\u003c/var\u003e UTC"
},
{
"code": "8ldjx317699z",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance: PandoLogic General Maintenance - Thursday 05/21/2026 - 8:00 AM MT",
"timestamp": "May \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e15:00\u003c/var\u003e - May \u003cvar data-var='date'\u003e24\u003c/var\u003e, \u003cvar data-var='time'\u003e18:00\u003c/var\u003e UTC"
},
{
"code": "xdntxbtfn3ct",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance: US-1 aiWARE General Maintenance - Tuesday 05/14/26 - 05:30 AM MT",
"timestamp": "May \u003cvar data-var='date'\u003e14\u003c/var\u003e, \u003cvar data-var='time'\u003e12:30\u003c/var\u003e - \u003cvar data-var='time'\u003e14:00\u003c/var\u003e UTC"
},
{
"code": "wslrhb0f7hzc",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance: PandoLogic General Maintenance - Monday 05/04/2026 - 11:00 PM MT",
"timestamp": "May \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e06:00\u003c/var\u003e - May \u003cvar data-var='date'\u003e8\u003c/var\u003e, \u003cvar data-var='time'\u003e16:30\u003c/var\u003e UTC"
},
{
"code": "svq6wp1vthxw",
"impact": "critical",
"message": "This incident has been resolved.",
"name": "PandoIq login is not working",
"timestamp": "May \u003cvar data-var='date'\u003e8\u003c/var\u003e, \u003cvar data-var='time'\u003e04:56\u003c/var\u003e - \u003cvar data-var='time'\u003e05:04\u003c/var\u003e UTC"
},
{
"code": "g0t4vqwdfc7b",
"impact": "critical",
"message": "Access to the Analytics Center has been restored. Thank you for your patience!",
"name": "Analytic Center Access Issue",
"timestamp": "May \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e14:59\u003c/var\u003e - \u003cvar data-var='time'\u003e18:29\u003c/var\u003e UTC"
},
{
"code": "n77gvhq2fbvp",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance: US-1 aiData cut-over to ai13s cluster - Wednesday 05/06/2026 - 06:00 PM MT",
"timestamp": "May \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e00:00\u003c/var\u003e - \u003cvar data-var='time'\u003e04:00\u003c/var\u003e UTC"
},
{
"code": "cg6ctd41zwwr",
"impact": "minor",
"message": "Job processing has been restored. Thank you for your patience while we resolved this issue.",
"name": "FED-2 Job Processing Failure",
"timestamp": "May \u003cvar data-var='date'\u003e6\u003c/var\u003e, \u003cvar data-var='time'\u003e18:49\u003c/var\u003e - \u003cvar data-var='time'\u003e19:29\u003c/var\u003e UTC"
},
{
"code": "n6x3tgd3z8cg",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "US-PROD (US1) is unresponsive",
"timestamp": "May \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e18:55\u003c/var\u003e - \u003cvar data-var='time'\u003e20:37\u003c/var\u003e UTC"
},
{
"code": "ytqhbldlbrvb",
"impact": "minor",
"message": "The issue has been resolved. Thank you for your patience throughout this process.",
"name": "Issue with DMH Application Redirection",
"timestamp": "May \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e10:15\u003c/var\u003e - \u003cvar data-var='time'\u003e11:16\u003c/var\u003e UTC"
}
],
"name": "May",
"year": 2026
},
{
"incidents": [
{
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},
{
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{
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},
{
"code": "gcbljq8wzbhv",
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"message": "The issue has been resolved. We appreciate your patience.",
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{
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},
{
"code": "kp7zyymsfms8",
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"message": "The email delivery issues have been resolved. We appreciate your patience throughout this process.",
"name": "DMH - Email Delivery Failure",
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},
{
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"timestamp": "Apr \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e08:30\u003c/var\u003e - \u003cvar data-var='time'\u003e14:00\u003c/var\u003e UTC"
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{
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},
{
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{
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},
{
"code": "fd1x1shpmmjl",
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"message": "The issue has been resolved. Thank you for your patience.",
"name": "Users Unable to Log In FED-1",
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{
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},
{
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"message": "This incident has been resolved.",
"name": "Can't Login To 'pandoiq.com'",
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},
{
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"name": "503 Error Impacting Login in Gov 1 Environment",
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},
{
"code": "9qr5r3vtkg4h",
"impact": "major",
"message": "This issue has been resolved and the Analytic Center is now fully operational.\n\nThank you for your patience.",
"name": "Analytics Center Performance Issues",
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}
],
"name": "April",
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}
],
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"time_zone": "UTC"
},
{
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{
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{
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{
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},
{
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},
{
"code": "ql04cy647d6s",
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{
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{
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{
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{
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{
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{
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{
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"name": "[Scheduled] Scheduled Maintenance: DMH1001 aiWARE General Maintenance - Thursday 03/19/26 - 03:00 AM MT",
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},
{
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"name": "[Scheduled] Scheduled Maintenance: UK-1 aiWARE General Maintenance - Tuesday 03/17/26 - 03:00 AM MT",
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},
{
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"name": "[Scheduled] Scheduled Maintenance: PRD9 aiWARE General Maintenance - Monday 03/16/26 - 03:00 AM MT",
"timestamp": "Mar \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e10:01\u003c/var\u003e - \u003cvar data-var='time'\u003e13:00\u003c/var\u003e UTC"
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{
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"name": "[Scheduled] Scheduled Maintenance: US-GOV-2 aiData cut-over to ai13s Cluster - Monday 03/16/2026 - 03:00 AM MT",
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},
{
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"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance: PRD8 aiWARE General Maintenance - Friday 03/13/26 - 03:00 AM MT",
"timestamp": "Mar \u003cvar data-var='date'\u003e13\u003c/var\u003e, \u003cvar data-var='time'\u003e10:00\u003c/var\u003e - \u003cvar data-var='time'\u003e13:00\u003c/var\u003e UTC"
},
{
"code": "qbsxfm0vlhyb",
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"name": "[Scheduled] Scheduled Maintenance: aiWARE General Maintenance - Thursday 03/12/26 - 09:00 AM MT",
"timestamp": "Mar \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e15:00\u003c/var\u003e - \u003cvar data-var='time'\u003e15:30\u003c/var\u003e UTC"
},
{
"code": "m44tszv6c5vp",
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"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance: Azure (US-Gov-2) aiProcessing Cut-Over - Monday 03/09/2026 - 05:30 AM MT",
"timestamp": "Mar \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e12:30\u003c/var\u003e - \u003cvar data-var='time'\u003e14:30\u003c/var\u003e UTC"
}
],
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"year": 2026
},
{
"incidents": [
{
"code": "475rfx6bzn4n",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance: aiWARE US-FED-1 General Maintenance - Thursday, February 26, 2026 - 05:00 PM MT",
"timestamp": "Feb \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e00:00\u003c/var\u003e - \u003cvar data-var='time'\u003e01:00\u003c/var\u003e UTC"
},
{
"code": "5lklgq2krrlp",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance: aiWARE US-GOV-2 Monthly Patching - Monday 02/16/2026 - 01:30 AM MT",
"timestamp": "Feb \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e08:30\u003c/var\u003e - \u003cvar data-var='time'\u003e13:30\u003c/var\u003e UTC"
},
{
"code": "46mct00jz2ld",
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"name": "[Scheduled] Scheduled Maintenance: aiWARE US-GOV-1 Monthly Security Patching - Friday 02/13/2026 - 01:30 AM MT",
"timestamp": "Feb \u003cvar data-var='date'\u003e13\u003c/var\u003e, \u003cvar data-var='time'\u003e08:30\u003c/var\u003e - \u003cvar data-var='time'\u003e10:30\u003c/var\u003e UTC"
},
{
"code": "dtr84bw2j12h",
"impact": "major",
"message": "The incident has now been resolved. Thank you very much for your patience!",
"name": "Partial Outage and Service Instability — US Gov 1",
"timestamp": "Feb \u003cvar data-var='date'\u003e13\u003c/var\u003e, \u003cvar data-var='time'\u003e00:00\u003c/var\u003e - \u003cvar data-var='time'\u003e00:16\u003c/var\u003e UTC"
},
{
"code": "wgnxbfx07qks",
"impact": "critical",
"message": "This incident is now resolved. Thanks so much for your patience!",
"name": "UK PROD aiWare unavailable",
"timestamp": "Feb \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e20:44\u003c/var\u003e - \u003cvar data-var='time'\u003e23:35\u003c/var\u003e UTC"
},
{
"code": "6f9msqz629bn",
"impact": "critical",
"message": "All services have been fully restored. \n\nWe apologize for the disruption and thank you for your patience while we worked to resolve this.",
"name": "UK-1 Issue - Multiple applications impacted.",
"timestamp": "Feb \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e12:19\u003c/var\u003e - \u003cvar data-var='time'\u003e17:03\u003c/var\u003e UTC"
},
{
"code": "n2y1dz9664bm",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance: US-1 Database Maintenance - Tuesday, February 10, 2026 – 05:00 AM MT",
"timestamp": "Feb \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e12:00\u003c/var\u003e - \u003cvar data-var='time'\u003e13:00\u003c/var\u003e UTC"
},
{
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"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance: PRD5 Processing Cut-Over - Monday 02/09/2026 - 07:00 AM MT",
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},
{
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"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance: aiWARE US-1 General Maintenance - Wednesday 02/04/26 - 06:00 PM MT",
"timestamp": "Feb \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e01:00\u003c/var\u003e - \u003cvar data-var='time'\u003e03:00\u003c/var\u003e UTC"
},
{
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"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance: aiWARE US-1 General Maintenance (Apps) - Wednesday 02/04/26 - 06:30 AM MT",
"timestamp": "Feb \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e13:30\u003c/var\u003e - \u003cvar data-var='time'\u003e15:30\u003c/var\u003e UTC"
}
],
"name": "February",
"year": 2026
},
{
"incidents": [
{
"code": "nwl38vddc03v",
"impact": "critical",
"message": "This incident has been resolved. Thank you so much for your patience.",
"name": "Attribute Application US PROD Service Unavailable",
"timestamp": "Jan \u003cvar data-var='date'\u003e29\u003c/var\u003e, \u003cvar data-var='time'\u003e23:58\u003c/var\u003e - Jan \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e01:06\u003c/var\u003e UTC"
},
{
"code": "t9w5ql5kn3td",
"impact": "critical",
"message": "The issue impacting application loading in the US-1 aiWARE environment has been resolved. Applications are now loading as expected, and the team will continue to monitor the environment.",
"name": "Issues Loading Applications in US-1 aiWARE Environment",
"timestamp": "Jan \u003cvar data-var='date'\u003e29\u003c/var\u003e, \u003cvar data-var='time'\u003e15:01\u003c/var\u003e - \u003cvar data-var='time'\u003e16:31\u003c/var\u003e UTC"
},
{
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},
{
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"message": "The scheduled maintenance has been completed.",
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},
{
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"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance: US-1 Database Maintenance - Tuesday, Jan 27, 2026 – 02:00 AM MT",
"timestamp": "Jan \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e09:00\u003c/var\u003e - \u003cvar data-var='time'\u003e11:00\u003c/var\u003e UTC"
},
{
"code": "tj5kjp1hs63x",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance: US-1 aiData cut-over to ai13s cluster - Wednesday 01/21/2026 - 05:00 PM MT",
"timestamp": "Jan \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e00:00\u003c/var\u003e - \u003cvar data-var='time'\u003e03:00\u003c/var\u003e UTC"
},
{
"code": "cf4qgb258gpg",
"impact": "major",
"message": "The issue causing outgoing emails from the @broadbean.com domain to be filtered into Spam folders has been resolved.\nThank you for your patience.",
"name": "Outgoing Email Delivery Issues (@broadbean.com)",
"timestamp": "Jan \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e09:56\u003c/var\u003e - \u003cvar data-var='time'\u003e11:39\u003c/var\u003e UTC"
},
{
"code": "bm3nqxyh3h1q",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance: UK Database Maintenance - Tuesday 01/20/2026 - 11:00 AM MT",
"timestamp": "Jan \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e18:00\u003c/var\u003e - \u003cvar data-var='time'\u003e20:00\u003c/var\u003e UTC"
},
{
"code": "d0jxt9lmj00t",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance: US-1 aiData cut-over to ai13s cluster - Thursday 01/15/2026 - 07:00 AM MT",
"timestamp": "Jan \u003cvar data-var='date'\u003e15\u003c/var\u003e, \u003cvar data-var='time'\u003e14:00\u003c/var\u003e - \u003cvar data-var='time'\u003e16:00\u003c/var\u003e UTC"
},
{
"code": "lt6z7x2p5t77",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance: aiWARE US-GOV-2 Monthly Patching - Monday 01/12/2026 - 01:30 AM MT",
"timestamp": "Jan \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e08:30\u003c/var\u003e - \u003cvar data-var='time'\u003e13:30\u003c/var\u003e UTC"
},
{
"code": "nysjfhfwjhmn",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance: PandoLogic General Maintenance - Sunday 01/11/2026 - 01:00 AM MT",
"timestamp": "Jan \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e08:00\u003c/var\u003e - \u003cvar data-var='time'\u003e09:00\u003c/var\u003e UTC"
},
{
"code": "xrkt57772c7v",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance: aiWARE US-GOV-1 Monthly Security Patching - Friday 01/09/2026 - 01:30 AM MT",
"timestamp": "Jan \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e08:30\u003c/var\u003e - \u003cvar data-var='time'\u003e10:30\u003c/var\u003e UTC"
},
{
"code": "qz7zxyq9rsgh",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance: iHeart aiProcessing Cut-Over - Thursday 01/08/2026 - 06:30 AM MT",
"timestamp": "Jan \u003cvar data-var='date'\u003e8\u003c/var\u003e, \u003cvar data-var='time'\u003e13:30\u003c/var\u003e - \u003cvar data-var='time'\u003e15:30\u003c/var\u003e UTC"
}
],
"name": "January",
"year": 2026
}
],
"start_time": "2026-01-01T00:00:00Z",
"time_zone": "UTC"
},
{
"end_time": "2025-12-31T23:59:59Z",
"months": [
{
"incidents": [
{
"code": "k6vm04fcq44b",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance: BMG aiProcessing Cut-Over - Tuesday 12/18/25 - 06:30 AM MT",
"timestamp": "Dec \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e13:30\u003c/var\u003e - \u003cvar data-var='time'\u003e15:30\u003c/var\u003e UTC"
},
{
"code": "tdmbdgb21st9",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance: iHeart aiProcessing Cut-Over - Wednesday 12/17/25 - 06:30 AM MT",
"timestamp": "Dec \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e14:00\u003c/var\u003e - \u003cvar data-var='time'\u003e16:00\u003c/var\u003e UTC"
},
{
"code": "v3d0cdd1j73r",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance: US-1 aiData cut-over to ai13s cluster - Monday 12/15/2025 - 07:00 AM MT",
"timestamp": "Dec \u003cvar data-var='date'\u003e15\u003c/var\u003e, \u003cvar data-var='time'\u003e14:00\u003c/var\u003e - \u003cvar data-var='time'\u003e16:00\u003c/var\u003e UTC"
},
{
"code": "cf7l8k3cb1g1",
"impact": "major",
"message": "We are investigating an issue causing degraded service in aiWARE US1",
"name": "aiWARE US - Degraded Service",
"timestamp": "Dec \u003cvar data-var='date'\u003e13\u003c/var\u003e, \u003cvar data-var='time'\u003e03:30\u003c/var\u003e - \u003cvar data-var='time'\u003e03:30\u003c/var\u003e UTC"
},
{
"code": "smhfglv6dgr3",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance: Track App Release - Thursday 12/11/25 - 06:00 PM MT",
"timestamp": "Dec \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e01:00\u003c/var\u003e - \u003cvar data-var='time'\u003e02:00\u003c/var\u003e UTC"
},
{
"code": "yzz06xsskljj",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance: BMG aiProcessing cut-over to ai13s cluster - Tuesday, 12/09/25 - 07:00 AM MT",
"timestamp": "Dec \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e14:00\u003c/var\u003e - \u003cvar data-var='time'\u003e16:00\u003c/var\u003e UTC"
},
{
"code": "3l2143hzccp9",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance: aiWARE US-GOV-2 General Maintenance - Thursday 12/04/25 - 04:00 AM MT",
"timestamp": "Dec \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e11:00\u003c/var\u003e - \u003cvar data-var='time'\u003e12:00\u003c/var\u003e UTC"
},
{
"code": "htrdjqjj8kzc",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance: aiWARE US-GOV-2 General Maintenance - Wednesday 12/03/25 - 11:00 PM MT",
"timestamp": "Dec \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e06:00\u003c/var\u003e - \u003cvar data-var='time'\u003e07:30\u003c/var\u003e UTC"
},
{
"code": "bfkmzrmzwkz2",
"impact": "major",
"message": "The issues affecting new application and candidate data processing have been resolved. All systems are now operating normally. Thank you for your patience.",
"name": "ATS/CRM Candidate Application Processing Delays",
"timestamp": "Dec \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e10:33\u003c/var\u003e - \u003cvar data-var='time'\u003e11:09\u003c/var\u003e UTC"
},
{
"code": "z0b0y4179jmz",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance: aiWARE US-FED-1 General Maintenance - Tuesday 12/02/25 - 01:00 PM MT",
"timestamp": "Dec \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e20:00\u003c/var\u003e - \u003cvar data-var='time'\u003e22:00\u003c/var\u003e UTC"
}
],
"name": "December",
"year": 2025
},
{
"incidents": [
{
"code": "rprydm08xtxj",
"impact": "major",
"message": "The US Fed 1 service has been fully restored and is now operating normally.\n\nWe apologize for the interruption and thank you for your patience.",
"name": "Aiwaire US-1 – Service Down",
"timestamp": "Nov \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e15:08\u003c/var\u003e - \u003cvar data-var='time'\u003e16:40\u003c/var\u003e UTC"
},
{
"code": "tsnwpdvzmktc",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance: aiWARE UK-1 General Maintenance - Wednesday 11/26/25 - 05:30 AM MT",
"timestamp": "Nov \u003cvar data-var='date'\u003e26\u003c/var\u003e, \u003cvar data-var='time'\u003e12:30\u003c/var\u003e - \u003cvar data-var='time'\u003e15:30\u003c/var\u003e UTC"
},
{
"code": "dsgmjswhtp81",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance: US-FED-2 Monthly Security Patching - Tuesday 11/25/25 - 12:00 PM MT",
"timestamp": "Nov \u003cvar data-var='date'\u003e25\u003c/var\u003e, \u003cvar data-var='time'\u003e19:00\u003c/var\u003e - \u003cvar data-var='time'\u003e21:00\u003c/var\u003e UTC"
},
{
"code": "hh4jjh423qnz",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance: aiWARE UK-1 General Maintenance - Tuesday 11/25/25 - 04:00 AM MT",
"timestamp": "Nov \u003cvar data-var='date'\u003e25\u003c/var\u003e, \u003cvar data-var='time'\u003e11:00\u003c/var\u003e - \u003cvar data-var='time'\u003e15:30\u003c/var\u003e UTC"
},
{
"code": "m0j5b7rt0mqk",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance: aiWARE US-GOV-2 Monthly Patching - Tuesday 11/25/25 - 01:00 AM MT",
"timestamp": "Nov \u003cvar data-var='date'\u003e25\u003c/var\u003e, \u003cvar data-var='time'\u003e08:00\u003c/var\u003e - \u003cvar data-var='time'\u003e13:00\u003c/var\u003e UTC"
},
{
"code": "x09ykyk9t33v",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance: PRD5 aiProcessing cut-over to ai13s cluster - Thursday, 11/24/25 - 07:00 AM MT",
"timestamp": "Nov \u003cvar data-var='date'\u003e24\u003c/var\u003e, \u003cvar data-var='time'\u003e14:00\u003c/var\u003e - \u003cvar data-var='time'\u003e15:00\u003c/var\u003e UTC"
},
{
"code": "hygldbvnqttg",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance: aiWARE US-GOV-1 Monthly Security Patching - Monday 11/24/25 - 01:30 AM MT",
"timestamp": "Nov \u003cvar data-var='date'\u003e24\u003c/var\u003e, \u003cvar data-var='time'\u003e08:30\u003c/var\u003e - \u003cvar data-var='time'\u003e12:30\u003c/var\u003e UTC"
},
{
"code": "g8n5wxln31hb",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance: US-FED-1 Monthly Security Patching - Monday 11/23/25 - 10:30 PM MT",
"timestamp": "Nov \u003cvar data-var='date'\u003e24\u003c/var\u003e, \u003cvar data-var='time'\u003e05:30\u003c/var\u003e - \u003cvar data-var='time'\u003e07:30\u003c/var\u003e UTC"
},
{
"code": "jdzh6sthf9y4",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance: PRD5 aiProcessing cut-over to ai13s cluster - Thursday, 11/20/25 - 06:30 AM MT",
"timestamp": "Nov \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e13:30\u003c/var\u003e - \u003cvar data-var='time'\u003e15:30\u003c/var\u003e UTC"
},
{
"code": "h34mbvnlrksc",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance: aiWARE US-GOV-2 General Maintenance - Thursday 11/20/25 - 04:00 AM MT",
"timestamp": "Nov \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e11:00\u003c/var\u003e - \u003cvar data-var='time'\u003e12:00\u003c/var\u003e UTC"
},
{
"code": "v32dvwxn2317",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance: aiWARE US-FED-2 General Maintenance - Wednesday 11/19/25 - 01:00 PM MT",
"timestamp": "Nov \u003cvar data-var='date'\u003e19\u003c/var\u003e, \u003cvar data-var='time'\u003e20:00\u003c/var\u003e - \u003cvar data-var='time'\u003e21:00\u003c/var\u003e UTC"
},
{
"code": "yqgrnmb7vx8x",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance: aiWARE US-GOV-2 General Maintenance - Wednesday 11/19/25 - 04:00 AM MT",
"timestamp": "Nov \u003cvar data-var='date'\u003e19\u003c/var\u003e, \u003cvar data-var='time'\u003e12:00\u003c/var\u003e - \u003cvar data-var='time'\u003e13:00\u003c/var\u003e UTC"
},
{
"code": "8kmm5hsvgt0d",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance: aiWARE FED-1 General Maintenance - Wednesday 11/18/25 - 04:00 PM MT",
"timestamp": "Nov \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e23:00\u003c/var\u003e - Nov \u003cvar data-var='date'\u003e19\u003c/var\u003e, \u003cvar data-var='time'\u003e01:00\u003c/var\u003e UTC"
},
{
"code": "dnmsn26rkqz7",
"impact": "major",
"message": "The issue has been resolved. Job postings are now functioning normally.\n\nWe apologize for the disruption and thank you for your patience.",
"name": "Pandologic : Feedparser",
"timestamp": "Nov \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e16:40\u003c/var\u003e - \u003cvar data-var='time'\u003e16:48\u003c/var\u003e UTC"
},
{
"code": "n2l999l345s9",
"impact": "major",
"message": "Our webpage and all services are now back up and running. We appreciate your patience and understanding during this time.",
"name": "Partial Service Degradation",
"timestamp": "Nov \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e13:48\u003c/var\u003e - \u003cvar data-var='time'\u003e15:37\u003c/var\u003e UTC"
},
{
"code": "tdvsh7wj49sd",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] US PROD aiWare Scheduled Maintenance",
"timestamp": "Nov \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e23:41\u003c/var\u003e - Nov \u003cvar data-var='date'\u003e13\u003c/var\u003e, \u003cvar data-var='time'\u003e00:00\u003c/var\u003e UTC"
},
{
"code": "45mp0kk43yh9",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance: UK-1 aiData cut-over to ai13s cluster - Wednesday 11/12/2025 - 11:30 AM MT",
"timestamp": "Nov \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e18:30\u003c/var\u003e - \u003cvar data-var='time'\u003e19:30\u003c/var\u003e UTC"
},
{
"code": "km354l7ltqz9",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance: Upgrade Prd8 aiw-66df98 Crunchy Data PostgreSQL from v13.20 to v17.6 - Tuesday 11/11/2025 - 04:00 AM MT",
"timestamp": "Nov \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e11:00\u003c/var\u003e - \u003cvar data-var='time'\u003e15:00\u003c/var\u003e UTC"
},
{
"code": "bb5vhd008c54",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance: Upgrade Prd9 aiw-be318b Crunchy Data PostgreSQL from v13.20 to v17.6 - Monday 11/10/2025 - 05:00 AM MT",
"timestamp": "Nov \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e12:00\u003c/var\u003e - \u003cvar data-var='time'\u003e15:00\u003c/var\u003e UTC"
},
{
"code": "sy54c8gcn6n2",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance: Upgrade ai13s-wpsc01(GOV-1) Crunchy Data PostgreSQL from v13.20 to v17.6 - Thursday 11/06/25 - 04:30 AM MT",
"timestamp": "Nov \u003cvar data-var='date'\u003e6\u003c/var\u003e, \u003cvar data-var='time'\u003e11:30\u003c/var\u003e - \u003cvar data-var='time'\u003e12:30\u003c/var\u003e UTC"
},
{
"code": "5psrfqtqn3r7",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance: aiWARE FED-1 General Maintenance - Wednesday 11/05/25 - 04:00 PM MT",
"timestamp": "Nov \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e23:00\u003c/var\u003e - Nov \u003cvar data-var='date'\u003e6\u003c/var\u003e, \u003cvar data-var='time'\u003e01:00\u003c/var\u003e UTC"
},
{
"code": "s52tdlh2f8np",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance: Upgrade ai13s-Canada Crunchy Data PostgreSQL from v13.20 to v17.6 - Tuesday 11/04/25 - 07:00 AM MT",
"timestamp": "Nov \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e14:00\u003c/var\u003e - \u003cvar data-var='time'\u003e15:00\u003c/var\u003e UTC"
}
],
"name": "November",
"year": 2025
},
{
"incidents": [
{
"code": "9pry6tsfmfq7",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance: US-FED-2 Monthly Security Patching - Day 10/27/25 - 03:00 PM MT",
"timestamp": "Oct \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e21:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e UTC"
},
{
"code": "zydjnc4g2l8j",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Veritone Digital Media Hub Transcode Service Maintenace",
"timestamp": "Oct \u003cvar data-var='date'\u003e24\u003c/var\u003e, \u003cvar data-var='time'\u003e23:30\u003c/var\u003e - Oct \u003cvar data-var='date'\u003e25\u003c/var\u003e, \u003cvar data-var='time'\u003e00:30\u003c/var\u003e UTC"
},
{
"code": "sz3rwfmztfdx",
"impact": "minor",
"message": "This incident is resolved. We appreciate your patience!",
"name": "Degraded Performance Due to Third-Party Outage",
"timestamp": "Oct \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e13:18\u003c/var\u003e - \u003cvar data-var='time'\u003e23:07\u003c/var\u003e UTC"
},
{
"code": "jzlp4bjv8kb6",
"impact": "minor",
"message": "This incident is resolved. Appreciate your patience.",
"name": "Processing Delays in aiWare Gov 1",
"timestamp": "Oct \u003cvar data-var='date'\u003e15\u003c/var\u003e, \u003cvar data-var='time'\u003e15:41\u003c/var\u003e - Oct \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e18:27\u003c/var\u003e UTC"
},
{
"code": "gh72nf1dkhby",
"impact": "minor",
"message": "The slowness issue has been resolved, and aiWare GOV 1 is now fully operational. Thank you again for your patience!",
"name": "Processing Delays in aiWare Gov 1",
"timestamp": "Oct \u003cvar data-var='date'\u003e13\u003c/var\u003e, \u003cvar data-var='time'\u003e16:20\u003c/var\u003e - Oct \u003cvar data-var='date'\u003e15\u003c/var\u003e, \u003cvar data-var='time'\u003e00:22\u003c/var\u003e UTC"
},
{
"code": "9bm37vv2qsw9",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] aiWARE US-GOV-1 is currently under maintenance",
"timestamp": "Oct \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e17:39\u003c/var\u003e - \u003cvar data-var='time'\u003e22:10\u003c/var\u003e UTC"
},
{
"code": "zkf73k8xjwf9",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance: Release Illuminate App to all Commercial and Gov environments - Thursday 10/02/2025 - 04:00 PM MT",
"timestamp": "Oct \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e23:00\u003c/var\u003e - Oct \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e00:00\u003c/var\u003e UTC"
},
{
"code": "yztlz7bwlp76",
"impact": "major",
"message": "The issue affecting the DMH sign-up page and commerce site checkouts has been resolved. \nOur team has implemented a fix.\nAll services are now back to normal. \nWe apologize for the inconvenience and appreciate your patience while we worked to resolve this.",
"name": "Service Disruption: DMH Sign-Up and Commerce Checkout",
"timestamp": "Oct \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e13:16\u003c/var\u003e - \u003cvar data-var='time'\u003e15:49\u003c/var\u003e UTC"
},
{
"code": "ww2x24g34wjm",
"impact": "major",
"message": "The issue affecting our email delivery system has been resolved. Our third-party provider has confirmed that their service is fully operational again. \nAll queued emails, including previously forwarded CVs, are now being delivered to their intended recipients. \nWe will continue to monitor the system to ensure full stability. \nWe appreciate your patience and apologize for any inconvenience this may have caused.",
"name": "Email Delivery Issues",
"timestamp": "Sep \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e15:36\u003c/var\u003e - Oct \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e08:00\u003c/var\u003e UTC"
},
{
"code": "46f5fvltkc9k",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance: US-FED-2 Monthly Security Patching - Tuesday 09/30/25 - 05:00 PM MT",
"timestamp": "Sep \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e23:00\u003c/var\u003e - Oct \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e00:00\u003c/var\u003e UTC"
}
],
"name": "October",
"year": 2025
}
],
"start_time": "2025-10-01T00:00:00Z",
"time_zone": "UTC"
}
]
}