Snapshot 15299
Normalized text
Scripts and page chrome removed; this is what change detection compares.
{
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"end_time": "2026-09-30T23:59:59-07:00",
"months": [
{
"incidents": [],
"name": "September",
"year": 2026
},
{
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{
"code": "18wgy4z1t0ly",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance for Seismic Infrastructure Upgrades – Learning Customers",
"timestamp": "Aug \u003cvar data-var='date'\u003e29\u003c/var\u003e, \u003cvar data-var='time'\u003e18:00\u003c/var\u003e - Aug \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e00:00\u003c/var\u003e PDT"
},
{
"code": "bxkwnqxsn1k4",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Some customers unable to upload LiveDocs using the Document Generator Plug-in for PowerPoint",
"timestamp": "Aug \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e09:44\u003c/var\u003e - \u003cvar data-var='time'\u003e13:37\u003c/var\u003e PDT"
},
{
"code": "6jm93kc1pwln",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Learning Explore Tab Showing Internal Error",
"timestamp": "Aug \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e02:36\u003c/var\u003e - \u003cvar data-var='time'\u003e04:42\u003c/var\u003e PDT"
},
{
"code": "nf2sgqyv3cgd",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Some customers in the US may be experiencing issues with Insights Dashboards",
"timestamp": "Aug \u003cvar data-var='date'\u003e24\u003c/var\u003e, \u003cvar data-var='time'\u003e11:55\u003c/var\u003e - Aug \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e05:44\u003c/var\u003e PDT"
},
{
"code": "3xg5qphz4pf7",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] LiveInsights Server Maintenance Impacting Some US Customers",
"timestamp": "Aug \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e18:00\u003c/var\u003e - \u003cvar data-var='time'\u003e22:00\u003c/var\u003e PDT"
},
{
"code": "xffkl7qgvwt4",
"impact": "critical",
"message": "This incident has been resolved.",
"name": "The Support Portal is currently unavailable. Please open support tickets by emailing support@seismic.com if needed.",
"timestamp": "Aug \u003cvar data-var='date'\u003e19\u003c/var\u003e, \u003cvar data-var='time'\u003e22:54\u003c/var\u003e - Aug \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e08:44\u003c/var\u003e PDT"
},
{
"code": "6hvccdbzv5ty",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Customers in East0 may be experiencing errors using Seismic lists",
"timestamp": "Aug \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e10:48\u003c/var\u003e - Aug \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e11:24\u003c/var\u003e PDT"
},
{
"code": "9n71z5mchccd",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Slowness for tenants in the EAST4 region",
"timestamp": "Aug \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e13:03\u003c/var\u003e - \u003cvar data-var='time'\u003e13:41\u003c/var\u003e PDT"
},
{
"code": "6jbm5kxsp16k",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance for Seismic Infrastructure Upgrades - DSR (SoutWest1 Region Only)",
"timestamp": "Jul \u003cvar data-var='date'\u003e31\u003c/var\u003e, \u003cvar data-var='time'\u003e21:00\u003c/var\u003e - Aug \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e05:00\u003c/var\u003e PDT"
}
],
"name": "August",
"year": 2026
},
{
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{
"code": "459vc7yl7vk4",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Some customers experiencing video playback issues",
"timestamp": "Jul \u003cvar data-var='date'\u003e29\u003c/var\u003e, \u003cvar data-var='time'\u003e09:18\u003c/var\u003e - \u003cvar data-var='time'\u003e11:28\u003c/var\u003e PDT"
},
{
"code": "fs9ypknwclsf",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "LiveDoc Document Generation Timeout for Customers on West0",
"timestamp": "Jul \u003cvar data-var='date'\u003e24\u003c/var\u003e, \u003cvar data-var='time'\u003e03:14\u003c/var\u003e - \u003cvar data-var='time'\u003e04:33\u003c/var\u003e PDT"
},
{
"code": "m351416f562z",
"impact": "critical",
"message": "This incident has been resolved.",
"name": "US West region tenants affected and some tenants in other regions experiencing 504 errors, access issues. CRM related services, Liveinsights access, and Microapps also affected.",
"timestamp": "Jul \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e08:02\u003c/var\u003e - \u003cvar data-var='time'\u003e14:33\u003c/var\u003e PDT"
},
{
"code": "ky22j5685j7z",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Renew Session Errors when Accessing Explore within Learning",
"timestamp": "Jul \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e03:08\u003c/var\u003e - \u003cvar data-var='time'\u003e03:49\u003c/var\u003e PDT"
},
{
"code": "2gwqt63hj71r",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Lessons in Seismic Learning Erroring Out",
"timestamp": "Jul \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e16:46\u003c/var\u003e - \u003cvar data-var='time'\u003e22:35\u003c/var\u003e PDT"
},
{
"code": "1bv6q7g004p0",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Some customers missing icons in tenant and experiencing publishing, library, and content property issues",
"timestamp": "Jul \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e11:01\u003c/var\u003e - Jul \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e05:43\u003c/var\u003e PDT"
},
{
"code": "wsx8l7m4h5pt",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance for Seismic Infrastructure Upgrades – East1 Region",
"timestamp": "Jul \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e21:00\u003c/var\u003e - Jul \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e05:00\u003c/var\u003e PDT"
},
{
"code": "yxyf36n5ys6q",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Some customers experiencing 404 errors navigating in the platform",
"timestamp": "Jul \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e09:38\u003c/var\u003e - \u003cvar data-var='time'\u003e11:59\u003c/var\u003e PDT"
},
{
"code": "mn7zd1f1kl3q",
"impact": "none",
"message": "This incident has been resolved.",
"name": "A small subset of customers may have experienced issues with SSO login.",
"timestamp": "Jul \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e08:53\u003c/var\u003e - \u003cvar data-var='time'\u003e08:55\u003c/var\u003e PDT"
},
{
"code": "jyz3mzk8vxdt",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Some customers seeing \"renew session\" error message after logging into tenant",
"timestamp": "Jul \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e19:45\u003c/var\u003e - Jul \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e06:58\u003c/var\u003e PDT"
}
],
"name": "July",
"year": 2026
}
],
"start_time": "2026-07-01T00:00:00-07:00",
"time_zone": "Pacific Time (US \u0026 Canada)"
},
{
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"months": [
{
"incidents": [
{
"code": "pjwz5czpp4pn",
"impact": "critical",
"message": "This incident has been resolved.",
"name": "Tenants experiencing login issues",
"timestamp": "Jun \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e18:51\u003c/var\u003e - \u003cvar data-var='time'\u003e21:35\u003c/var\u003e PDT"
},
{
"code": "z5spg74cjgp3",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance for Seismic Infrastructure Upgrades – Learning (east4, east2, east3, east0, west0, west1, west2, uk1, ch1, de1, southwest1)",
"timestamp": "Jun \u003cvar data-var='date'\u003e26\u003c/var\u003e, \u003cvar data-var='time'\u003e21:00\u003c/var\u003e - Jun \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e05:02\u003c/var\u003e PDT"
},
{
"code": "jbz2sc5pyygh",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance for Seismic Infrastructure Upgrades - No New Content (All Regions)",
"timestamp": "Jun \u003cvar data-var='date'\u003e26\u003c/var\u003e, \u003cvar data-var='time'\u003e21:01\u003c/var\u003e - Jun \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e05:00\u003c/var\u003e PDT"
},
{
"code": "1z1l0fs86htf",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance for Seismic Infrastructure Upgrades - West0, West1, and West2",
"timestamp": "Jun \u003cvar data-var='date'\u003e26\u003c/var\u003e, \u003cvar data-var='time'\u003e21:01\u003c/var\u003e - Jun \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e05:00\u003c/var\u003e PDT"
},
{
"code": "kzbhmr4xlr4k",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Inbound emails for support cases not delivering",
"timestamp": "Jun \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e07:05\u003c/var\u003e - \u003cvar data-var='time'\u003e08:13\u003c/var\u003e PDT"
},
{
"code": "fnp8p2sklzs8",
"impact": "critical",
"message": "This incident has been resolved.",
"name": "Login issues for some Seismic customers in East US Region",
"timestamp": "Jun \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e09:49\u003c/var\u003e - Jun \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e09:16\u003c/var\u003e PDT"
}
],
"name": "June",
"year": 2026
},
{
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{
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"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance for Seismic Infrastructure Upgrades – Seismic Platform for SouthWest1 Only",
"timestamp": "May \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e21:01\u003c/var\u003e - May \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e05:02\u003c/var\u003e PDT"
},
{
"code": "4q99y396vn9r",
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"name": "[Scheduled] Scheduled Maintenance for Seismic Infrastructure Upgrades – Platform Service",
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},
{
"code": "cgyxyh8s496c",
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"name": "[Scheduled] Scheduled Maintenance for Seismic Infrastructure Upgrades – DSR and LiveSend",
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},
{
"code": "jd85n6rjlblc",
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"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance for Seismic Infrastructure Upgrades – Learning",
"timestamp": "May \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e21:00\u003c/var\u003e - May \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e05:00\u003c/var\u003e PDT"
},
{
"code": "f06c38whql0v",
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"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance for Seismic Infrastructure Upgrades – ContentSync",
"timestamp": "May \u003cvar data-var='date'\u003e8\u003c/var\u003e, \u003cvar data-var='time'\u003e21:01\u003c/var\u003e - May \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e05:02\u003c/var\u003e PDT"
},
{
"code": "3gpt74t3mljx",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance for Seismic Infrastructure Upgrades - Skills Overview, Analytics, Assessments, Scorecards, Webhook Events, Engagement Service, and Extensions Platform",
"timestamp": "May \u003cvar data-var='date'\u003e8\u003c/var\u003e, \u003cvar data-var='time'\u003e21:00\u003c/var\u003e - May \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e05:01\u003c/var\u003e PDT"
},
{
"code": "tt4cydk6phtj",
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"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance for Seismic Infrastructure Upgrades – Meetings, LiveDoc Generation, Presentation Builder, Labs Cache Builder, Platform Service PNS, Declarative Admin Settings (DAS), DISE-Attribution-API",
"timestamp": "May \u003cvar data-var='date'\u003e8\u003c/var\u003e, \u003cvar data-var='time'\u003e21:00\u003c/var\u003e - May \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e05:00\u003c/var\u003e PDT"
},
{
"code": "r4vskkjl0y7l",
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"message": "This incident has been resolved.",
"name": "\"Help\" option inaccessible for some users.",
"timestamp": "May \u003cvar data-var='date'\u003e8\u003c/var\u003e, \u003cvar data-var='time'\u003e11:39\u003c/var\u003e - May \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e00:27\u003c/var\u003e PDT"
}
],
"name": "May",
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},
{
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{
"code": "6x9jt9nhglns",
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"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance for Seismic Infrastructure Upgrades - CRM Writebacks",
"timestamp": "Apr \u003cvar data-var='date'\u003e24\u003c/var\u003e, \u003cvar data-var='time'\u003e21:01\u003c/var\u003e - Apr \u003cvar data-var='date'\u003e25\u003c/var\u003e, \u003cvar data-var='time'\u003e05:02\u003c/var\u003e PDT"
},
{
"code": "063yjlmzh5jg",
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"name": "[Scheduled] Scheduled Maintenance for Seismic Infrastructure Upgrades - Content Sync",
"timestamp": "Apr \u003cvar data-var='date'\u003e24\u003c/var\u003e, \u003cvar data-var='time'\u003e21:02\u003c/var\u003e - Apr \u003cvar data-var='date'\u003e25\u003c/var\u003e, \u003cvar data-var='time'\u003e05:02\u003c/var\u003e PDT"
},
{
"code": "qzv0944cyc9s",
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"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance for Seismic Infrastructure Upgrades - DSR and LiveSend",
"timestamp": "Apr \u003cvar data-var='date'\u003e24\u003c/var\u003e, \u003cvar data-var='time'\u003e21:02\u003c/var\u003e - Apr \u003cvar data-var='date'\u003e25\u003c/var\u003e, \u003cvar data-var='time'\u003e05:01\u003c/var\u003e PDT"
},
{
"code": "6zdjzkdv7db1",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance for Seismic Infrastructure Upgrades - Learning Practice Video and AI Roleplay",
"timestamp": "Apr \u003cvar data-var='date'\u003e24\u003c/var\u003e, \u003cvar data-var='time'\u003e21:01\u003c/var\u003e - Apr \u003cvar data-var='date'\u003e25\u003c/var\u003e, \u003cvar data-var='time'\u003e05:01\u003c/var\u003e PDT"
},
{
"code": "170rlbpwzw1s",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance for Seismic Infrastructure Upgrades - Sales Copilot",
"timestamp": "Apr \u003cvar data-var='date'\u003e24\u003c/var\u003e, \u003cvar data-var='time'\u003e21:00\u003c/var\u003e - Apr \u003cvar data-var='date'\u003e25\u003c/var\u003e, \u003cvar data-var='time'\u003e05:00\u003c/var\u003e PDT"
},
{
"code": "252cxdxrgrnf",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Seismic Service Platform Maintenance",
"timestamp": "Apr \u003cvar data-var='date'\u003e19\u003c/var\u003e, \u003cvar data-var='time'\u003e18:00\u003c/var\u003e - Apr \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e03:00\u003c/var\u003e PDT"
},
{
"code": "w43qh0rpv8tw",
"impact": "critical",
"message": "This incident has been resolved.",
"name": "Some customers are experiencing login issues in West US",
"timestamp": "Apr \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e07:24\u003c/var\u003e - \u003cvar data-var='time'\u003e09:14\u003c/var\u003e PDT"
},
{
"code": "c824zng5l1lj",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Some customers are experiencing \"the video does not exist\" or other errors when attempting to watch videos",
"timestamp": "Apr \u003cvar data-var='date'\u003e14\u003c/var\u003e, \u003cvar data-var='time'\u003e09:50\u003c/var\u003e - \u003cvar data-var='time'\u003e15:02\u003c/var\u003e PDT"
},
{
"code": "p3ptxzhkfgtt",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Performance issues for customers in US West1 Region",
"timestamp": "Apr \u003cvar data-var='date'\u003e13\u003c/var\u003e, \u003cvar data-var='time'\u003e07:44\u003c/var\u003e - \u003cvar data-var='time'\u003e13:05\u003c/var\u003e PDT"
},
{
"code": "0cn509dftzcv",
"impact": "critical",
"message": "This incident has been resolved.",
"name": "SCORM lessons showing error message in Seismic Learning",
"timestamp": "Apr \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e14:45\u003c/var\u003e - Apr \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e07:25\u003c/var\u003e PDT"
},
{
"code": "g3k8dczbsh83",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Customer are experiencing \"503 Service Temporarily Unavailable\" when attempting to access Learning",
"timestamp": "Apr \u003cvar data-var='date'\u003e6\u003c/var\u003e, \u003cvar data-var='time'\u003e14:00\u003c/var\u003e - \u003cvar data-var='time'\u003e14:20\u003c/var\u003e PDT"
},
{
"code": "5md02hcvcj1h",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Users encountering errors when attempting to send Bulk Email, LiveSend, and DSR's",
"timestamp": "Apr \u003cvar data-var='date'\u003e6\u003c/var\u003e, \u003cvar data-var='time'\u003e07:48\u003c/var\u003e - \u003cvar data-var='time'\u003e11:46\u003c/var\u003e PDT"
}
],
"name": "April",
"year": 2026
}
],
"start_time": "2026-04-01T00:00:00-07:00",
"time_zone": "Pacific Time (US \u0026 Canada)"
},
{
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{
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{
"code": "96npzp5llzjt",
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},
{
"code": "111nrdsw65b0",
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"name": "My Apps section of the UI not loading",
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},
{
"code": "7j5lpxbs2yn6",
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},
{
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"name": "[Scheduled] Scheduled Maintenance for Seismic Infrastructure Upgrades - East1 - Meetings and LiveDoc Generation",
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},
{
"code": "czwb8k0yzt1v",
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"name": "[Scheduled] Infrastructure Upgrade - Learning (Assignment/Email Delays Expected)",
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}
],
"name": "March",
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},
{
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{
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{
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{
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{
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},
{
"code": "4d6h9wxjhvyw",
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},
{
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},
{
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},
{
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},
{
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},
{
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"name": "LiveSocial User App Launch Errors",
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{
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"name": "Customers experiencing issues accessing LiveInsights dashboards under \"Product Capability\" section.",
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},
{
"code": "v35q9rtcj88r",
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},
{
"code": "vxc7lzxwfvmd",
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}
],
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{
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{
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{
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{
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{
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},
{
"code": "6jh7z26rnn4p",
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},
{
"code": "v49n5tvtmbfj",
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},
{
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],
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}
],
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{
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{
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{
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{
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},
{
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{
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{
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{
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{
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},
{
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{
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},
{
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{
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}
],
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{
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},
{
"code": "1ffzbbq0dj3n",
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{
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},
{
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},
{
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{
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},
{
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},
{
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},
{
"code": "x9grfhg9m5qs",
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"message": "This incident has been resolved.",
"name": "Email Blast Send Delays/Failures in U.S. East Region",
"timestamp": "Nov \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e10:45\u003c/var\u003e - Nov \u003cvar data-var='date'\u003e8\u003c/var\u003e, \u003cvar data-var='time'\u003e09:03\u003c/var\u003e PST"
},
{
"code": "j5rmd4mblsjr",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Slowness and intermittent loading issues with Learning",
"timestamp": "Oct \u003cvar data-var='date'\u003e31\u003c/var\u003e, \u003cvar data-var='time'\u003e14:03\u003c/var\u003e - Nov \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e02:53\u003c/var\u003e PDT"
}
],
"name": "November",
"year": 2025
},
{
"incidents": [
{
"code": "z2b9xs4mhf71",
"impact": "minor",
"message": "Azure closed out its incident and full recovery was observed at approximately 4:20 PM PDT. Seismic observed loading issues with the Outlook Add-in during the incident. Details about the incident can be located here. https://azure.status.microsoft/en-us/status/history/",
"name": "Azure Cloud Services Issues",
"timestamp": "Oct \u003cvar data-var='date'\u003e29\u003c/var\u003e, \u003cvar data-var='time'\u003e09:26\u003c/var\u003e - \u003cvar data-var='time'\u003e21:39\u003c/var\u003e PDT"
},
{
"code": "gnpg0vkb5lnh",
"impact": "maintenance",
"message": "All support services are back in operation and functioning at this time.",
"name": "Support Ticketing Portal and Chat Support Undergoing Maintenance",
"timestamp": "Oct \u003cvar data-var='date'\u003e26\u003c/var\u003e, \u003cvar data-var='time'\u003e10:07\u003c/var\u003e - Oct \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e08:02\u003c/var\u003e PDT"
},
{
"code": "d6c45tntdb0j",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance for Seismic Infrastructure Upgrades - Video Platform",
"timestamp": "Oct \u003cvar data-var='date'\u003e24\u003c/var\u003e, \u003cvar data-var='time'\u003e21:00\u003c/var\u003e - Oct \u003cvar data-var='date'\u003e25\u003c/var\u003e, \u003cvar data-var='time'\u003e05:00\u003c/var\u003e PDT"
},
{
"code": "tx80lt5z0625",
"impact": "minor",
"message": "Amazon AWS has provided a final update on today incident. https://health.aws.amazon.com/health/status",
"name": "Seismic is experiencing intermittent issues due to AWS service disruptions",
"timestamp": "Oct \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e09:28\u003c/var\u003e - \u003cvar data-var='time'\u003e17:04\u003c/var\u003e PDT"
},
{
"code": "n6zg49wpzqmf",
"impact": "minor",
"message": "We are starting to see recovery of infrastructure in AWS’ US-East-1 region, and will continue to monitor the recovery progress.\nWe will continue to provide updates as they become available.",
"name": "Seismic is currently experiencing service impacts due to a third-party vendor incident affecting AWS infrastructure in the US-East-1 region.",
"timestamp": "Oct \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e02:55\u003c/var\u003e - \u003cvar data-var='time'\u003e03:08\u003c/var\u003e PDT"
},
{
"code": "f1cfjqprndy8",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Login issues for some East US customers",
"timestamp": "Oct \u003cvar data-var='date'\u003e14\u003c/var\u003e, \u003cvar data-var='time'\u003e08:23\u003c/var\u003e - \u003cvar data-var='time'\u003e09:40\u003c/var\u003e PDT"
},
{
"code": "wp4v03s5s7p7",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Login issues for some West US customers",
"timestamp": "Oct \u003cvar data-var='date'\u003e14\u003c/var\u003e, \u003cvar data-var='time'\u003e06:39\u003c/var\u003e - \u003cvar data-var='time'\u003e09:40\u003c/var\u003e PDT"
},
{
"code": "qddgh8b9w7sd",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Learning login issues for some customers.",
"timestamp": "Oct \u003cvar data-var='date'\u003e13\u003c/var\u003e, \u003cvar data-var='time'\u003e10:12\u003c/var\u003e - \u003cvar data-var='time'\u003e10:42\u003c/var\u003e PDT"
},
{
"code": "fn4bfqvn0cdv",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Login/search issues in some East US regions",
"timestamp": "Oct \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e07:29\u003c/var\u003e - \u003cvar data-var='time'\u003e09:18\u003c/var\u003e PDT"
},
{
"code": "k32g33mvbf5s",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Livesend Recipient Validation Issue",
"timestamp": "Oct \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e10:20\u003c/var\u003e - \u003cvar data-var='time'\u003e13:21\u003c/var\u003e PDT"
}
],
"name": "October",
"year": 2025
}
],
"start_time": "2025-10-01T00:00:00-07:00",
"time_zone": "Pacific Time (US \u0026 Canada)"
}
]
}