Snapshot 15309
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{
"pages": [
{
"end_time": "2026-09-30T23:59:59Z",
"months": [
{
"incidents": [
{
"code": "km2970vv6n18",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Observing service instability from our upstream provider AWS in Oregon region",
"timestamp": "Sep \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e01:24\u003c/var\u003e - \u003cvar data-var='time'\u003e03:01\u003c/var\u003e UTC"
},
{
"code": "rr6qw0xqfv9f",
"impact": "major",
"message": "Builds and deploys failed for a subset of services in Oregon. Services using a prebuilt Docker image and static sites were unaffected.",
"name": "Build and deploy failures in Oregon",
"timestamp": "Sep \u003cvar data-var='date'\u003e25\u003c/var\u003e, \u003cvar data-var='time'\u003e18:26\u003c/var\u003e - \u003cvar data-var='time'\u003e18:38\u003c/var\u003e UTC"
},
{
"code": "1r0rtfhgvhrd",
"impact": "minor",
"message": "Around 23:31 UTC on 2026-09-23, Key Value services created prior to 2024-03-05 were inadvertently restarted due to a configuration change on our end. No further restarts are planned or expected as a result of that change.",
"name": "Key Value service restarts",
"timestamp": "Sep \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e23:30\u003c/var\u003e - \u003cvar data-var='time'\u003e23:30\u003c/var\u003e UTC"
},
{
"code": "ydz6tkv7ylxx",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Elevated Build and Deploy Times in the Oregon Region",
"timestamp": "Sep \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e21:26\u003c/var\u003e - \u003cvar data-var='time'\u003e21:38\u003c/var\u003e UTC"
},
{
"code": "7mr9w9x464zb",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Degraded builds/deploys",
"timestamp": "Sep \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e17:19\u003c/var\u003e - \u003cvar data-var='time'\u003e17:40\u003c/var\u003e UTC"
},
{
"code": "tvkjcc89lxrc",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Render Maintenance Period",
"timestamp": "Sep \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e23:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:16\u003c/var\u003e UTC"
}
],
"name": "September",
"year": 2026
},
{
"incidents": [
{
"code": "bnyh22xwzsp9",
"impact": "minor",
"message": "Some web services in Oregon were unavailable between 19:20 and 19:30 UTC.",
"name": "Some Web services in Oregon unavailable",
"timestamp": "Aug \u003cvar data-var='date'\u003e31\u003c/var\u003e, \u003cvar data-var='time'\u003e19:30\u003c/var\u003e - \u003cvar data-var='time'\u003e19:30\u003c/var\u003e UTC"
},
{
"code": "tnqygynnn3jt",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Service instability in Singapore",
"timestamp": "Aug \u003cvar data-var='date'\u003e31\u003c/var\u003e, \u003cvar data-var='time'\u003e15:47\u003c/var\u003e - \u003cvar data-var='time'\u003e18:09\u003c/var\u003e UTC"
},
{
"code": "fjlpr1yfdv63",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Deployment Issues",
"timestamp": "Aug \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e15:47\u003c/var\u003e - \u003cvar data-var='time'\u003e19:40\u003c/var\u003e UTC"
}
],
"name": "August",
"year": 2026
},
{
"incidents": [
{
"code": "xf3skv8xqj3k",
"impact": "minor",
"message": "We've continued to observe no further issues and deploy failure reasons have been re-enabled.",
"name": "Degraded dashboard performance",
"timestamp": "Jul \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e14:43\u003c/var\u003e - Jul \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e19:35\u003c/var\u003e UTC"
},
{
"code": "l91ynhtm6b64",
"impact": "critical",
"message": "This incident has now been resolved.",
"name": "Service Disruption in Oregon",
"timestamp": "Jul \u003cvar data-var='date'\u003e24\u003c/var\u003e, \u003cvar data-var='time'\u003e11:16\u003c/var\u003e - \u003cvar data-var='time'\u003e13:30\u003c/var\u003e UTC"
},
{
"code": "0s3zsdgc7kbg",
"impact": "minor",
"message": "Builds failure rates have recovered. Resolving.",
"name": "Degraded builds/deploys (all regions)",
"timestamp": "Jul \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e00:41\u003c/var\u003e - \u003cvar data-var='time'\u003e02:11\u003c/var\u003e UTC"
},
{
"code": "wtznflqd1jsp",
"impact": "critical",
"message": "This incident has been resolved.",
"name": "GitHub git clone 403 errors",
"timestamp": "Jul \u003cvar data-var='date'\u003e19\u003c/var\u003e, \u003cvar data-var='time'\u003e03:44\u003c/var\u003e - \u003cvar data-var='time'\u003e09:20\u003c/var\u003e UTC"
},
{
"code": "wlqp8g59j0cq",
"impact": "critical",
"message": "This incident has been resolved.",
"name": "GitHub outage affecting new service creation and service deploys",
"timestamp": "Jul \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e22:42\u003c/var\u003e - Jul \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e00:14\u003c/var\u003e UTC"
},
{
"code": "g5pxvwbgfsvf",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Some users enrolled in 2FA are experiencing login issues",
"timestamp": "Jul \u003cvar data-var='date'\u003e15\u003c/var\u003e, \u003cvar data-var='time'\u003e21:50\u003c/var\u003e - \u003cvar data-var='time'\u003e22:56\u003c/var\u003e UTC"
},
{
"code": "8jgndzrgr9f1",
"impact": "critical",
"message": "This issue has been resolved.",
"name": "Render Dashboard Unavailable",
"timestamp": "Jul \u003cvar data-var='date'\u003e15\u003c/var\u003e, \u003cvar data-var='time'\u003e00:22\u003c/var\u003e - \u003cvar data-var='time'\u003e00:54\u003c/var\u003e UTC"
},
{
"code": "d9zh1qn8by1g",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Some services and datastores in Singapore experiencing brief disruptions",
"timestamp": "Jul \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e18:18\u003c/var\u003e - \u003cvar data-var='time'\u003e18:44\u003c/var\u003e UTC"
},
{
"code": "tq8pyhw4d0fy",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Render Maintenance Period",
"timestamp": "Jul \u003cvar data-var='date'\u003e8\u003c/var\u003e, \u003cvar data-var='time'\u003e01:00\u003c/var\u003e - \u003cvar data-var='time'\u003e02:00\u003c/var\u003e UTC"
},
{
"code": "v1vdzmzbrq71",
"impact": "minor",
"message": "Issuance has returned to expected performance and we've observed no further impact.",
"name": "Delayed wildcard issuance or renewal",
"timestamp": "Jul \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e19:09\u003c/var\u003e - \u003cvar data-var='time'\u003e19:59\u003c/var\u003e UTC"
}
],
"name": "July",
"year": 2026
}
],
"start_time": "2026-07-01T00:00:00Z",
"time_zone": "UTC"
},
{
"end_time": "2026-06-30T23:59:59Z",
"months": [
{
"incidents": [
{
"code": "6s95h7hys8f3",
"impact": "minor",
"message": "This has now been resolved. Customers will have seen an impact from Jun 22, 2026, at 11:50 UTC.",
"name": "External connections to Postgres services may terminate intermittently",
"timestamp": "Jun \u003cvar data-var='date'\u003e24\u003c/var\u003e, \u003cvar data-var='time'\u003e00:00\u003c/var\u003e - \u003cvar data-var='time'\u003e01:45\u003c/var\u003e UTC"
},
{
"code": "scb5c5vhyfc6",
"impact": "minor",
"message": "We have observed no further impact from the upstream LetsEncrypt issue over the last 4 hours. All Render systems are fully operational.",
"name": "Slow/failing wildcard certificates related to LetsEncrypt incident",
"timestamp": "Jun \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e21:06\u003c/var\u003e - Jun \u003cvar data-var='date'\u003e19\u003c/var\u003e, \u003cvar data-var='time'\u003e00:17\u003c/var\u003e UTC"
},
{
"code": "72pp7gl9w1qn",
"impact": "minor",
"message": "This incident has been resolved. If you still have a stuck queued deploy, follow the instructions below under \"Investigating\" to clear the queue. It should then work again as expected going forward.",
"name": "Stuck queued deploys",
"timestamp": "Jun \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e19:42\u003c/var\u003e - \u003cvar data-var='time'\u003e20:32\u003c/var\u003e UTC"
},
{
"code": "pj3ztqs7jbfb",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Failed or delayed autodeploys",
"timestamp": "Jun \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e18:56\u003c/var\u003e - \u003cvar data-var='time'\u003e19:17\u003c/var\u003e UTC"
},
{
"code": "wpx4skhr0bgb",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Queued deploys stuck",
"timestamp": "Jun \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e16:01\u003c/var\u003e - \u003cvar data-var='time'\u003e18:12\u003c/var\u003e UTC"
},
{
"code": "z3ypcqcfbdpp",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Platform latency",
"timestamp": "Jun \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e14:37\u003c/var\u003e - \u003cvar data-var='time'\u003e14:57\u003c/var\u003e UTC"
},
{
"code": "jtwdpw2cxzw4",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Delayed/missing autodeploys",
"timestamp": "Jun \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e20:01\u003c/var\u003e - \u003cvar data-var='time'\u003e21:09\u003c/var\u003e UTC"
},
{
"code": "4jt4tqmfc88k",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Issues with GitHub connections",
"timestamp": "Jun \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e16:21\u003c/var\u003e - \u003cvar data-var='time'\u003e17:14\u003c/var\u003e UTC"
},
{
"code": "1c83l5cdpt31",
"impact": "major",
"message": "Outstanding emails have been sent and processing has returned to expected operation.",
"name": "Emails, including notifications, are delayed",
"timestamp": "Jun \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e23:27\u003c/var\u003e - Jun \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e00:39\u003c/var\u003e UTC"
},
{
"code": "vnmql89djn85",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Unable to load metrics for some services in Oregon",
"timestamp": "Jun \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e21:25\u003c/var\u003e - \u003cvar data-var='time'\u003e21:45\u003c/var\u003e UTC"
}
],
"name": "June",
"year": 2026
},
{
"incidents": [
{
"code": "7rdmw95g2h5q",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Render Maintenance Period",
"timestamp": "May \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e01:00\u003c/var\u003e - \u003cvar data-var='time'\u003e02:00\u003c/var\u003e UTC"
},
{
"code": "mxpnck43mnkx",
"impact": "major",
"message": "Our upstream provider has resolved the issue and custom domain provisioning has recovered.",
"name": "Upstream provider outage causing delays provisioning custom domains",
"timestamp": "May \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e15:53\u003c/var\u003e - \u003cvar data-var='time'\u003e16:37\u003c/var\u003e UTC"
},
{
"code": "r4xp279q1n2j",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Investigating Intermittent Postgres Connectivity Issues in the Oregon Region",
"timestamp": "May \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e18:01\u003c/var\u003e - \u003cvar data-var='time'\u003e18:57\u003c/var\u003e UTC"
},
{
"code": "v8yxn66g949k",
"impact": "major",
"message": "Between approximately 19:45 UTC and 20:30 UTC, logs may be unavailable in the Dashboard. For logs that are unavailable, logs were not streamed to third-party logging providers.",
"name": "Logs unavailable for some services in all regions",
"timestamp": "May \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e20:00\u003c/var\u003e - \u003cvar data-var='time'\u003e20:00\u003c/var\u003e UTC"
},
{
"code": "t6bqd9sn0zqh",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Degraded builds/deploys (all regions)",
"timestamp": "May \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e17:07\u003c/var\u003e - \u003cvar data-var='time'\u003e17:18\u003c/var\u003e UTC"
},
{
"code": "2vv09pxl869t",
"impact": "major",
"message": "Let's Encrypt has resumed certificate issuance.",
"name": "Certificate issuance paused for Let's Encrypt",
"timestamp": "May \u003cvar data-var='date'\u003e8\u003c/var\u003e, \u003cvar data-var='time'\u003e20:22\u003c/var\u003e - \u003cvar data-var='time'\u003e21:06\u003c/var\u003e UTC"
},
{
"code": "y6ffkm4fgp79",
"impact": "major",
"message": "Everything is back to normal, and the incident is now resolved. We are planning long-term mitigations to prevent this issue from recurring, and we will share the results of our investigation with all affected customers.",
"name": "HA Postgres Unavailability",
"timestamp": "May \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e02:00\u003c/var\u003e - \u003cvar data-var='time'\u003e02:54\u003c/var\u003e UTC"
}
],
"name": "May",
"year": 2026
},
{
"incidents": [
{
"code": "9mqdx7nvr7jp",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Delayed deployment for new services in Oregon region",
"timestamp": "Apr \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e16:51\u003c/var\u003e - \u003cvar data-var='time'\u003e17:21\u003c/var\u003e UTC"
},
{
"code": "gzcskpsq2121",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Some web services and databases in Oregon are unresponsive",
"timestamp": "Apr \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e23:36\u003c/var\u003e - \u003cvar data-var='time'\u003e23:51\u003c/var\u003e UTC"
},
{
"code": "zzj87dfbmqbn",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "BitBucket account connection issues",
"timestamp": "Apr \u003cvar data-var='date'\u003e14\u003c/var\u003e, \u003cvar data-var='time'\u003e14:31\u003c/var\u003e - \u003cvar data-var='time'\u003e16:04\u003c/var\u003e UTC"
},
{
"code": "bzzpqv85jtbg",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Image pull failures in Oregon",
"timestamp": "Apr \u003cvar data-var='date'\u003e13\u003c/var\u003e, \u003cvar data-var='time'\u003e22:03\u003c/var\u003e - \u003cvar data-var='time'\u003e22:26\u003c/var\u003e UTC"
},
{
"code": "2xhvzhlfx4b4",
"impact": "none",
"message": "The maintenance has been completed successfully.",
"name": "Infrastructure maintenance operations are currently in progress for outbound IPs in the Oregon region",
"timestamp": "Apr \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e14:41\u003c/var\u003e - \u003cvar data-var='time'\u003e14:56\u003c/var\u003e UTC"
},
{
"code": "1sjd0k0fstjs",
"impact": "major",
"message": "We've confirmed that our fix has addressed the issue and workloads are now scheduling normally in all regions.",
"name": "Disruption affecting the provisioning of new instances in Singapore and partially in Oregon",
"timestamp": "Apr \u003cvar data-var='date'\u003e8\u003c/var\u003e, \u003cvar data-var='time'\u003e09:57\u003c/var\u003e - \u003cvar data-var='time'\u003e22:11\u003c/var\u003e UTC"
},
{
"code": "85ltx4l9bqh6",
"impact": "minor",
"message": "Between 12:40 UTC and 18:10 UTC, creation of stateful services in Oregon was delayed. Stateful services are any of Postgres, Key Value, or services with a persistent disk.",
"name": "Delays in stateful service creation in Oregon",
"timestamp": "Apr \u003cvar data-var='date'\u003e8\u003c/var\u003e, \u003cvar data-var='time'\u003e12:30\u003c/var\u003e - \u003cvar data-var='time'\u003e12:30\u003c/var\u003e UTC"
},
{
"code": "x0jxtc50g460",
"impact": "minor",
"message": "Between 18:04 and 19:10 UTC, workflows were unable to be viewed in the Dashboard. All workflows continued to run and were otherwise operational.\n\nThis issue has been resolved.",
"name": "Unable to view workflows in the Dashboard",
"timestamp": "Apr \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e18:00\u003c/var\u003e - \u003cvar data-var='time'\u003e18:00\u003c/var\u003e UTC"
}
],
"name": "April",
"year": 2026
}
],
"start_time": "2026-04-01T00:00:00Z",
"time_zone": "UTC"
},
{
"end_time": "2026-03-31T23:59:59Z",
"months": [
{
"incidents": [
{
"code": "skdkcjf3vzxw",
"impact": "minor",
"message": "This issue is now resolved. A full RCA will be available in the incident page within the next two weeks.",
"name": "Some Render Workflows tasks are not being scheduled",
"timestamp": "Mar \u003cvar data-var='date'\u003e25\u003c/var\u003e, \u003cvar data-var='time'\u003e14:45\u003c/var\u003e - Mar \u003cvar data-var='date'\u003e26\u003c/var\u003e, \u003cvar data-var='time'\u003e19:51\u003c/var\u003e UTC"
},
{
"code": "6y1nlj71vzrg",
"impact": "minor",
"message": "The issue is fixed.",
"name": "Some users may experience delayed logs in the Oregon region",
"timestamp": "Mar \u003cvar data-var='date'\u003e24\u003c/var\u003e, \u003cvar data-var='time'\u003e13:09\u003c/var\u003e - \u003cvar data-var='time'\u003e13:31\u003c/var\u003e UTC"
},
{
"code": "3cl07pp8yw2r",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Degraded builds and deployments in the Singapore region",
"timestamp": "Mar \u003cvar data-var='date'\u003e13\u003c/var\u003e, \u003cvar data-var='time'\u003e15:51\u003c/var\u003e - \u003cvar data-var='time'\u003e18:07\u003c/var\u003e UTC"
},
{
"code": "d9k4p51v1y7g",
"impact": "major",
"message": "We believe this incident has been successfully mitigated. If you continue to experience any issues, please contact support@render.com.",
"name": "Degraded builds and deployments in the Singapore region",
"timestamp": "Mar \u003cvar data-var='date'\u003e13\u003c/var\u003e, \u003cvar data-var='time'\u003e08:52\u003c/var\u003e - \u003cvar data-var='time'\u003e11:09\u003c/var\u003e UTC"
},
{
"code": "dhdr5hfxrvzq",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Urgent maintenance to build infra for some Oregon users",
"timestamp": "Mar \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e20:00\u003c/var\u003e - \u003cvar data-var='time'\u003e21:00\u003c/var\u003e UTC"
},
{
"code": "svf22l01vjpm",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Custom domains are unable to be created",
"timestamp": "Mar \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e20:19\u003c/var\u003e - \u003cvar data-var='time'\u003e20:39\u003c/var\u003e UTC"
},
{
"code": "2w7sbz5r2whh",
"impact": "major",
"message": "All affected services have been migrated to new hosts and are running at this time. This incident has been resolved.",
"name": "Ohio Services with Disks, Data Persistence failing",
"timestamp": "Mar \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e00:41\u003c/var\u003e - \u003cvar data-var='time'\u003e01:00\u003c/var\u003e UTC"
}
],
"name": "March",
"year": 2026
},
{
"incidents": [
{
"code": "0x6pgbj95j3b",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Some deploys may be slow or hanging",
"timestamp": "Feb \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e16:16\u003c/var\u003e - \u003cvar data-var='time'\u003e19:25\u003c/var\u003e UTC"
},
{
"code": "3t82mc75sd1n",
"impact": "minor",
"message": "We implemented updates to builds and deploys to improve handling of slow updates. As a result of these changes, build and deploy performance has recovered.",
"name": "Degraded deploys in Ohio and Virginia",
"timestamp": "Feb \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e15:30\u003c/var\u003e - Feb \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e22:36\u003c/var\u003e UTC"
},
{
"code": "rx0rcq3y8lyv",
"impact": "major",
"message": "Latency has returned to expected levels. Affected services were those created between 2026-02-04T16:30Z and 2026-02-04T18:17Z. Services created outside that period were not affected.",
"name": "Elevated latency for some new services when using the onrender.com address",
"timestamp": "Feb \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e17:13\u003c/var\u003e - \u003cvar data-var='time'\u003e18:42\u003c/var\u003e UTC"
},
{
"code": "6krdmny260mb",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Degraded Deploys in Singapore Region",
"timestamp": "Feb \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e10:32\u003c/var\u003e - \u003cvar data-var='time'\u003e11:09\u003c/var\u003e UTC"
},
{
"code": "7qd9z6dz5ly6",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Degraded deploys in all regions",
"timestamp": "Feb \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e22:04\u003c/var\u003e - \u003cvar data-var='time'\u003e22:54\u003c/var\u003e UTC"
}
],
"name": "February",
"year": 2026
},
{
"incidents": [
{
"code": "yhd8sn8hl76g",
"impact": "major",
"message": "This incident has been resolved. Please reach out to support@render.com for any follow-up questions.",
"name": "External connectivity issues with Postgres databases hosted in Singapore",
"timestamp": "Jan \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e11:28\u003c/var\u003e - \u003cvar data-var='time'\u003e12:25\u003c/var\u003e UTC"
},
{
"code": "vt3kxvwpzmyk",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Metrics impacted for some services in Oregon",
"timestamp": "Jan \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e00:49\u003c/var\u003e - \u003cvar data-var='time'\u003e01:46\u003c/var\u003e UTC"
},
{
"code": "2wxqz9805khj",
"impact": "minor",
"message": "Instance creation times have been restored to expected timerames. This issue has been resolved.",
"name": "Delays in starting instances on services",
"timestamp": "Jan \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e02:29\u003c/var\u003e - \u003cvar data-var='time'\u003e02:41\u003c/var\u003e UTC"
},
{
"code": "5fcgzs5z7dgf",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Some application and build logs are missing on the dashboard",
"timestamp": "Jan \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e14:45\u003c/var\u003e - \u003cvar data-var='time'\u003e19:56\u003c/var\u003e UTC"
},
{
"code": "bhfrgq6vjzmj",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Deploy delays in Oregon",
"timestamp": "Jan \u003cvar data-var='date'\u003e8\u003c/var\u003e, \u003cvar data-var='time'\u003e16:47\u003c/var\u003e - \u003cvar data-var='time'\u003e18:48\u003c/var\u003e UTC"
}
],
"name": "January",
"year": 2026
}
],
"start_time": "2026-01-01T00:00:00Z",
"time_zone": "UTC"
},
{
"end_time": "2025-12-31T23:59:59Z",
"months": [
{
"incidents": [
{
"code": "6kvrmtg21fdq",
"impact": "minor",
"message": "Deploy performance has returned to expected levels.",
"name": "Deploy delays in Virginia",
"timestamp": "Dec \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e20:58\u003c/var\u003e - Dec \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e00:05\u003c/var\u003e UTC"
},
{
"code": "f7vwdvvt406z",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Unable to view service events",
"timestamp": "Dec \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e21:50\u003c/var\u003e - \u003cvar data-var='time'\u003e21:57\u003c/var\u003e UTC"
},
{
"code": "9kdyn40nv8nj",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Elevated Latency for Requests to Web Services and Static Sites in Frankfurt",
"timestamp": "Dec \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e23:03\u003c/var\u003e - \u003cvar data-var='time'\u003e23:52\u003c/var\u003e UTC"
},
{
"code": "2ljtgythllry",
"impact": "major",
"message": "From 08:47 to 09:11 UTC, all incoming web traffic in every region failed to reach services and returned 500 errors instead. Our dashboard and API were down too. Background workers, private services, and cron jobs were not affected. The upstream provider has recovered now, and we’re no longer seeing any issues on our side.",
"name": "Services not accessible",
"timestamp": "Dec \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e09:01\u003c/var\u003e - \u003cvar data-var='time'\u003e09:36\u003c/var\u003e UTC"
},
{
"code": "7nplj19v5mdp",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Upgrade in Critical Infrastructure",
"timestamp": "Dec \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e18:00\u003c/var\u003e - \u003cvar data-var='time'\u003e18:30\u003c/var\u003e UTC"
},
{
"code": "skx5pt2s40g3",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Increased Latency in Updates to Oregon Services",
"timestamp": "Dec \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e20:48\u003c/var\u003e - \u003cvar data-var='time'\u003e22:26\u003c/var\u003e UTC"
},
{
"code": "5vd4cs2rkbxg",
"impact": "minor",
"message": "We understand the issue is resolved now. If you're still seeing issues, please reach out.",
"name": "Custom Domains: New certificates stuck on pending",
"timestamp": "Dec \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e14:32\u003c/var\u003e - \u003cvar data-var='time'\u003e16:00\u003c/var\u003e UTC"
}
],
"name": "December",
"year": 2025
},
{
"incidents": [
{
"code": "2cncjpr3tb19",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Web services (Oregon) and static sites availability disruption",
"timestamp": "Nov \u003cvar data-var='date'\u003e25\u003c/var\u003e, \u003cvar data-var='time'\u003e20:13\u003c/var\u003e - \u003cvar data-var='time'\u003e20:26\u003c/var\u003e UTC"
},
{
"code": "p0br6trwcrgv",
"impact": "minor",
"message": "The incident has been resolved.",
"name": "Increased slowness in Dashboard",
"timestamp": "Nov \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e17:53\u003c/var\u003e - Nov \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e01:23\u003c/var\u003e UTC"
},
{
"code": "45y487m70jv1",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Render Maintenance Period",
"timestamp": "Nov \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e01:00\u003c/var\u003e - \u003cvar data-var='time'\u003e01:22\u003c/var\u003e UTC"
},
{
"code": "t3y2dt2n8cc8",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Elevated rates of deploy failures",
"timestamp": "Nov \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e17:28\u003c/var\u003e - \u003cvar data-var='time'\u003e19:31\u003c/var\u003e UTC"
},
{
"code": "vd0tjct0g9x7",
"impact": "major",
"message": "This incident has been resolved.",
"name": "GitHub-backed services failing to build in all regions",
"timestamp": "Nov \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e21:00\u003c/var\u003e - \u003cvar data-var='time'\u003e21:56\u003c/var\u003e UTC"
},
{
"code": "20fstv9p6qwv",
"impact": "major",
"message": "We have observed no further impact and the upstream provider has affirmed full resolution.",
"name": "An upstream provider major incident is affecting some Render services",
"timestamp": "Nov \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e12:10\u003c/var\u003e - \u003cvar data-var='time'\u003e18:37\u003c/var\u003e UTC"
},
{
"code": "xh04yhsrlmwf",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Metrics/Logs missing for Oregon services",
"timestamp": "Nov \u003cvar data-var='date'\u003e14\u003c/var\u003e, \u003cvar data-var='time'\u003e20:55\u003c/var\u003e - \u003cvar data-var='time'\u003e21:18\u003c/var\u003e UTC"
},
{
"code": "brtxmv4ymq2v",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Cron Job runs cannot be cancelled from our dashboard or the API",
"timestamp": "Nov \u003cvar data-var='date'\u003e13\u003c/var\u003e, \u003cvar data-var='time'\u003e15:40\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e UTC"
},
{
"code": "64x8wlcwyjrn",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Metrics infrastructure undergoing maintenance",
"timestamp": "Nov \u003cvar data-var='date'\u003e13\u003c/var\u003e, \u003cvar data-var='time'\u003e19:45\u003c/var\u003e - \u003cvar data-var='time'\u003e20:10\u003c/var\u003e UTC"
},
{
"code": "w2dl29pmpzvb",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Addition of new outbound IP ranges in Frankfurt",
"timestamp": "Nov \u003cvar data-var='date'\u003e13\u003c/var\u003e, \u003cvar data-var='time'\u003e19:00\u003c/var\u003e - \u003cvar data-var='time'\u003e20:00\u003c/var\u003e UTC"
},
{
"code": "m0k139zwvf4c",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Addition of new outbound IP ranges in Oregon",
"timestamp": "Nov \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e22:00\u003c/var\u003e - \u003cvar data-var='time'\u003e22:56\u003c/var\u003e UTC"
},
{
"code": "yvb4vcgwn83z",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Metrics infrastructure undergoing urgent upgrade",
"timestamp": "Nov \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e21:30\u003c/var\u003e - \u003cvar data-var='time'\u003e22:10\u003c/var\u003e UTC"
},
{
"code": "h255yv1rsq2d",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Increased 404s in Oregon (Web Services) and Static Sites",
"timestamp": "Nov \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e19:19\u003c/var\u003e - \u003cvar data-var='time'\u003e21:52\u003c/var\u003e UTC"
}
],
"name": "November",
"year": 2025
},
{
"incidents": [
{
"code": "lndywpdkh91f",
"impact": "minor",
"message": "Between 2025-10-28 at 17:00 UTC and 2025-10-30 at 17:22 UTC, a change was active that caused some free web services to fail to spin back up after inactivity. Most free web services were unaffected. While the change was reverted, any services that remain impacted should redeploy to resolve.",
"name": "Failure to spin free web services back up after inactivity",
"timestamp": "Oct \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e17:00\u003c/var\u003e - \u003cvar data-var='time'\u003e17:00\u003c/var\u003e UTC"
},
{
"code": "zrq62x6z9g0k",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Degraded builds and deploys in Virginia",
"timestamp": "Oct \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e17:08\u003c/var\u003e - \u003cvar data-var='time'\u003e17:59\u003c/var\u003e UTC"
},
{
"code": "yh44xvx2x4r7",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Pre-deploys are failing in some regions",
"timestamp": "Oct \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e16:27\u003c/var\u003e - \u003cvar data-var='time'\u003e18:15\u003c/var\u003e UTC"
},
{
"code": "yf37n9j60ws1",
"impact": "major",
"message": "This incident has been resolved.",
"name": "An upstream provider is experiencing some issues that are affecting parts of our platform (Virginia)",
"timestamp": "Oct \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e09:58\u003c/var\u003e - \u003cvar data-var='time'\u003e23:16\u003c/var\u003e UTC"
},
{
"code": "rrsf9ghw8pyk",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Remediation for Render KeyValue/Redis security bulletin: CVE-2025-49844",
"timestamp": "Oct \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e01:00\u003c/var\u003e - \u003cvar data-var='time'\u003e01:01\u003c/var\u003e UTC"
},
{
"code": "76rtfd7vs8r1",
"impact": "minor",
"message": "Changes were deployed to fix the issue with new Environments created via the REST API. All affected Environments have been updated to be their default Allow-All if not otherwise specified in the API call's parameters. This issue has been resolved.",
"name": "Incorrect IP allowlists configured for new Environments created via REST API",
"timestamp": "Oct \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e19:34\u003c/var\u003e - \u003cvar data-var='time'\u003e21:17\u003c/var\u003e UTC"
},
{
"code": "pswmg6brtcyt",
"impact": "minor",
"message": "Latency has returned to baseline levels since 16:40 UTC and no further impact has been observed.",
"name": "Increased latency in Oregon region",
"timestamp": "Oct \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e16:57\u003c/var\u003e - \u003cvar data-var='time'\u003e17:38\u003c/var\u003e UTC"
},
{
"code": "r1721nc53zqv",
"impact": "major",
"message": "This incident has now been resolved.\n\nA subset of customers in Oregon, but not all, were impacted. Affected customers were unable to create Postgres services or update the instance type of Postgres services between 19:14 and 20:15 UTC.",
"name": "Unable to create Postgres services or update their instance type in Oregon",
"timestamp": "Oct \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e20:11\u003c/var\u003e - \u003cvar data-var='time'\u003e20:15\u003c/var\u003e UTC"
},
{
"code": "60k9xhw9vsp2",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Partial degradation of service creation and deploys in Oregon",
"timestamp": "Oct \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e14:08\u003c/var\u003e - \u003cvar data-var='time'\u003e14:57\u003c/var\u003e UTC"
}
],
"name": "October",
"year": 2025
}
],
"start_time": "2025-10-01T00:00:00Z",
"time_zone": "UTC"
}
]
}