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Security Awareness Training Engaging security training your staff will actually use. Reduce risky clicks with weekly micro-training videos that keep security top of mind. Replace one-time training fatigue with short lessons designed for ongoing participation. Use monthly security newsletters to reinforce practical habits across your workforce. Encourage adoption with gamified leaderboards, friendly competition, and screen names. Support compliance readiness with consistent education aligned to real cybersecurity risks. Request a Quote for our Security Awareness Training Trusted By Trusted Security Guidance for Busy Teams Practical training, clear communication, and accountability that support safer work. Love our partnership with Hi-Tex Solutions. They are quick to respond to any IT related issues and have provided invaluable support during our CMMC certification process. Nichole Earlywine SoTX Facility Services, Professional Services - Government This is an excellent team of people who have helped me tremendously at three different companies. They are highly knowledgeable in all areas and have consistently met all deadlines. Josh Brown Bexar County ESD 12, Emergency Services Great Service, Always on schedule and on time. The team at Hi-Tex is great to work with. Thomas Boos Greene Tweed, Manufacturing We needed a way to scale ultra-personal, white-glove service without losing the human touch that defines our brand. HI-TEX helped us design an AI-driven platform that centralizes client intelligence and streamlines global operations while preserving the level of personalization our clients expect. It’s already changing how we deliver service. Managing Director Global Luxury Travel Firm I appreciate your willingness to help, your solid technical expertise, and your ability to resolve incidents promptly, thereby minimizing the impact on my daily work. Sincere thanks for the excellent technical support service received. The team always responds quickly and professionally, offering effective solutions to hardware, software, and network issues. Maru Garrido The Hanson Group, Manufacturing As a fully remote financial services firm handling sensitive client and retirement data, we needed more than basic IT support—we needed a secure, cloud-first foundation. HI-TEX designed and managed our entire Microsoft Entra ID and Intune environment, giving us enterprise-grade identity and device control without on-prem infrastructure. Everything just works, securely and consistently. Managing Partner Wealth Management & Pension Advisory Firm Great service, great customer support, very professional, I highly recommend. Hasan Abdullah We have had a great experience working with Hi-Tex Solutions. Jason, Brian, and Sean have been professional, responsive, and extremely knowledgeable throughout the migration process. The team communicated clearly, stayed on top of every detail, and worked diligently to ensure everything moved forward smoothly and efficiently. Their level of support, follow-through, and technical expertise made the entire experience much easier for our team. Highly recommended! George Doherty ezTask, Web Development Burton did an amazing job and went above and beyond to get us where we needed to be and for us to understand why. He corrected things that were wrong with our setup to get it all operating the way it should have been and to benefit us. Joseph Schneider Chicken Express, Food Very great service and great team! Love working with them. They are fast and excellent. Melanie Rhooms WD Pensionmark, Financial I stumbled across Hi-Tex a few years ago while searching for a new MSP and bringing them on board was one of the best operational decisions we’ve made. Their team of professionals has helped us reshape, enhance, and streamline both our cloud and onsite technology footprint across multiple offices in three different states; all while providing prompt, reliable support whenever issues arise. In the past, I’ve dealt with offshore support teams reading from scripts and navigating multiple layers of escalation because entry-level techs often struggled to resolve more complex issues. What stands out most about Hi-Tex is that their team is personable, responsive, and genuinely invested in understanding our business operations and improving our overall efficiency. I know exactly who I’ll be speaking with when I need assistance and I no longer worry about being bounced around from person to person. If you’re just looking for a provider, there are plenty of options out there. If you’re looking for a true technology partner, Hi-Tex is second to none. Chris Newville Aqua-Metric Sales Company, Utilities Jason stepped in during a fraud attack and helped secure our email and network. Now we have a managed cyber attack program. Robert B. Hi Tex solutions has been so helpful with our businesses. Anytime we have an IT issue they are on top of it. They helped us set up all our email accounts and walked us thru the process. I would not have been able to do it without them. Anna Covin C & K Lawn Service, Commercial Landscaping As a construction firm, the 2022 ransomware attack shut us down completely. HI-TEX responded immediately, restored operations in days, and rebuilt our entire security stack. Since then, we’ve had zero incidents—and the blocked attack in 2024 proved the system is working as designed. Operations Manager Construction & Manufacturing Firm Hi-Tex provides excellent IT and cyber security services. I appreciate their skill and technical knowledge along with their quick response and professionalism. If you our your business ever needs these types of services, I highly recommend you consider Hi-Tex as your resource. Michael J Rodriguez WD Pensionmark, Financial Industry A home computer can be like a member of your family. It houses your memories, your data, and access to all the details of your life. When something happens to it, just like a loved one, you want the most qualified person taking care of it. I recently had an urgent computer issue. (Urgent because it’s college finals week and I had major assignments due in just days!) A new computer wouldn’t do, weeks and years of research were stored on this one. Googling didn’t get anywhere, help from family and friends fell short, and I knew I didn’t want to turn it over to a stranger at a big box store. (Does that guy really know what he’s doing, or is he just filling in from another dept?? How long would it take? How much would they charge?). I found the answers that I needed when I called Hi-Tex Solutions. I liked them because they’re locally owned and after speaking with them, instantly felt confident in their ability to help. A knowledge expert helped me to troubleshoot remotely over the phone. When the problem was discovered and they needed to work on it in person, drop off and pick up was seamless and it was (miraculously) fixed and ready to come home the same day! Hi-Tex Solutions brought me from the absolute desperation and devastation you feel when your trusted device stops working to the absolute relief of knowing that it’s going to be okay. I can’t handle doing business with a company that doesn’t sound like they know what they’re talking about, requires expensive diagnostics, or is just constantly up-selling. Just like my car, my health, and other important facets of life, I need someone I can trust when I have a problem, who gives an honest opinion without over-inflated estimates, and who cares about the outcome as much as I do. So grateful that I found them and will definitely do business again! Heather Sanger Residential Client Prompt and timely service. Payed attention to what I needed. Been using Hi-Tex for years now for not only personal tech support but also for several of my businesses. Lis Mathis 1908 House of Wine and Ale, Food As a federal defense contractor, compliance isn’t optional—it determines whether we can even bid on work. HI-TEX completed our CMMC assessment, helped us understand exactly where we stood, and has been our trusted security advisor ever since. Five years in, they’re still the team we call when it has to be done right. Compliance & Security Lead Federal Defense Contractor HI-TEX Solutions has been great to work with. Their team is professional, responsive, and always willing to help whenever needed. They provide excellent service and truly care about their customers and the quality of their work. I appreciate their communication, attention to detail, and commitment to making sure everything runs smoothly. I would highly recommend HI-TEX Solutions to anyone looking for reliable and knowledgeable service. Evelyn Fordiani The Hanson Group, Manufacturing Hi-Tex Solutions is always very responsive to our needs! Jason and the gang does great work at a fair price! I would highly recommend them to anyone in the need of computer services. Scott Savell Rolling Rentals and More, Retail As a faith-based nonprofit operating across multiple locations, we assumed we weren’t a likely target for cyberattacks. That assumption cost us—five separate Microsoft 365 incidents in under a year. HI-TEX stepped in, identified the root issues around identity and access, and rebuilt our entire security posture. We haven’t had a breach since. Operations & Systems Administrator Texas-Based Nonprofit Hi-Tex Solutions helped solve our business issues with ease and terminology that didn’t require a technical degree to understand! Jason was very patient in explaining not only the processes we would need to implement but also the materials, time and different options. It is refreshing and gratifying to know that there are businesses that are IN business to really partner and help you. Thanks HI-Tex Solutions! We will definitely be using you again! Maggie Titterington The Chamber, Professional Services This company is legit! Outstanding customer service, I would highly recommend them to my family and friends. Justin Connally Connally Plumbing, Plumbing Great job, very knowledgeable. Hard to find a task he doesn’t know about. Great person to deal with. Alvin Grigsby Residential Client Knowledgeable team and a go to for computing and compliance needs. Andrew Willome Residential Client As a CPA firm, tax season is non-negotiable—there’s no room for downtime or uncertainty. HI-TEX helped us transition to a fully remote, cloud-based environment that kept us running through every tax deadline without interruption. Their support and planning made the shift seamless and secure. Managing Partner San Antonio CPA Firm As a national healthcare registry handling sensitive patient data from multiple major hospital systems, compliance and security were non-negotiable. HI-TEX designed and operated our AWS platform end-to-end, guided us through partner security assessments, and maintained full HIPAA alignment throughout. Even the final decommission was handled with the same level of rigor and documentation. Director of Data Operations National Healthcare Quality Registry We have partnered with Hi-Tex for several years, and Jason and his team are truly the best in the business. They are incredibly responsive, often addressing helpdesk tickets within the hour. Beyond just fixing issues, they are proactive with system updates and security patches. Hi-Tex has been a vital partner in our growth, guiding us through infrastructure purchases, seamless device installations, and comprehensive staff training. Highly recommended! Charlie Collins The Hanson Group, Manufacturing As a faith-based nonprofit, we underestimated how quickly Microsoft 365 account compromise could escalate into operational and reputational risk. We experienced multiple incidents before fully understanding the exposure. HI-TEX helped us identify the pattern, implement proper identity and security controls, and rebuild our environment into a structured, secure system. The difference is night and day. Operations & Systems Lead Texas-Based Nonprofit As a fire district, we don’t have the luxury of downtime—our systems have to work every time, without exception. HI-TEX didn’t just support our IT, they built and now manage our entire infrastructure across every station. The 5-year renewal through 2029 speaks for itself. Fire Chief South Texas Emergency Services District Our Awards What Your Security Awareness Training Program Includes Ongoing education with practical engagement Weekly Micro-Training Short Lessons, Stronger Recall Weekly micro-training gives your employees short, focused lessons that are easier to complete and retain than long annual modules. Topics can reinforce practical behaviors such as spotting phishing emails, avoiding unsafe links, protecting credentials, and reporting suspicious activity. This steady cadence helps security stay visible throughout the year, reducing the chance that training becomes a forgotten compliance task. Security Newsletters Clear Guidance All Year Monthly security newsletters keep your team informed about common threats, evolving attack methods, and safe technology habits in plain language. Instead of overwhelming staff with technical jargon, each touchpoint reinforces what to look for and how to respond. This creates a consistent communication rhythm that helps leadership, managers, and employees stay aligned around shared security expectations. Gamified Learning Engagement That Sticks Gamified participation turns security training into something employees are more likely to engage with. A dynamic leaderboard, friendly competition, and creative screen names help build momentum without making the experience feel punitive or dry. By making participation visible and approachable, your organization can encourage stronger completion rates and a more active security culture. Phishing Readiness Better Daily Decisions Human error is still one of the most common ways attackers gain access, so training focuses on the real decisions employees make every day. Lessons help staff recognize phishing, impersonation, unusual payment requests, risky attachments, and credential prompts. The result is a workforce that is better prepared to pause, verify, and escalate before a small mistake becomes a larger security event. Compliance Support Training With Audit Value Security awareness training can support broader compliance expectations by showing that your organization provides ongoing education, not just one-time instruction. This is especially valuable for regulated environments that need clear evidence of risk reduction efforts. HI-TEX Solutions keeps the focus practical, helping training align with common security expectations connected to HIPAA, NIST, and internal policy requirements. Expert-Led Guidance Connected Security Insight Training becomes more effective when it connects to the rest of your technology environment. HI-TEX Solutions brings experienced technical insight into user behavior, cloud identity, endpoint security, email protection, and support processes. That broader perspective helps your organization treat awareness as part of a full security program, with clear communication and accountable guidance from professionals who respect the craft of IT. Our Partners Security Awareness Backed by Consistent, Measurable Engagement 65 Businesses Trust 94.1% Customer Satisfaction 8 Yr Client Retention Turn Everyday Employees Into a Stronger First Line of Defense Security awareness works best when it becomes part of everyday operations, not a once-a-year checkbox. HI-TEX Solutions helps your organization build that rhythm through weekly micro-training videos, monthly security newsletters, and participation tools that keep staff engaged without disrupting productivity. The goal is practical behavior change. Your team learns how to recognize phishing, social engineering, password risks, suspicious links, and common mistakes that create openings for attackers. Backed by experienced technical leadership, the program connects training to the way your business actually works, giving employees clear guidance they can apply in email, cloud apps, remote work, and daily communication. Security Training Designed for Real-World Participation People are busy, and security training has to respect that reality. This program uses short, consistent touchpoints to make learning easier to absorb and easier to remember. Weekly micro-training videos that fit into normal work schedules Monthly newsletters that reinforce current cybersecurity topics Dynamic leaderboards that make participation visible and motivating Fun screen names that lower friction and encourage friendly competition Practical lessons focused on phishing, credential safety, and suspicious behavior Consistent education that supports stronger audit and compliance conversations Training That Supports Security, Compliance, and Operations For lean teams, training can feel like one more tool to manage. HI-TEX Solutions approaches security awareness as part of a broader, right-sized security strategy. That means your education program can align with managed IT, cybersecurity, compliance, cloud identity, and day-to-day support needs instead of sitting off to the side. You get more than content delivery. You get guidance from professionals who understand how users, systems, policies, and risk connect. That perspective helps your organization reduce avoidable mistakes, improve security conversations with leadership, and create a culture where employees know what to watch for and when to escalate concerns. Build a More Security-Aware Team Give your team practical training that fits real workdays. Request More Information Strengthen Your Security Program Dark Web Monitoring Cyber Risk Assessment Backup and Disaster Recovery Frequently Asked Questions What does the security awareness training program include for my team? Your team receives weekly micro-training videos, monthly security newsletters, and access to a gamified platform that encourages ongoing participation. The program is designed to fit naturally into your workday, covering real-world threats like phishing, credential safety, and suspicious links. Staff can join friendly competitions using screen names and track progress on live leaderboards, making security training both practical and engaging. What are the main benefits of security awareness training for our business? Security awareness training helps your employees build safer daily habits, reducing the risk of breaches caused by human error. The ongoing format keeps security top of mind without disrupting productivity. Your organization benefits from: Lower risk of costly phishing or social engineering incidents Improved compliance readiness for regulations like HIPAA and NIST More confident staff who recognize and avoid cyber threats How is the training delivered and how often will staff participate? Staff receive a new micro-training video each week, designed to take just a few minutes to complete. Monthly newsletters reinforce the lessons, while dynamic leaderboards and themed competitions keep engagement high. The approach is consistent and low-disruption, helping your team build habits that strengthen your first line of defense over time. How long does it take to get started and what does implementation involve? Most organizations can launch security awareness training within days of signup. Implementation is straightforward: you provide a list of participants and preferred schedule, and your staff receive access to the training platform and onboarding materials. Ongoing support ensures that participation stays high and any questions are addressed quickly, so you see value right away. How is this security awareness training different from other providers? This program is delivered by local, in-house IT professionals who understand your business environment and tailor training to your needs. You benefit from a hands-on, relationship-driven approach, no offshore support or generic one-size-fits-all content. The training fits seamlessly into daily operations, with ongoing touchpoints, practical examples, and direct access to technical leadership when you need guidance.