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Trust Center Start your security review View & download sensitive information Ask for information Trust Center Updates Requests from Personal Email Addresses General At this time, Zello will not approve requests to access restricted items on our Trust Center if those requests are coming from a personal email domain (e.g., gmail.com, yahoo.com, etc.). Overview Welcome to the Zello Trust Center. Our commitment to privacy, security, and compliance is embedded in every part of our business. Use this Trust Center to learn about our security posture and request access to our security and compliance documentation. About Zello: Zello is what work sounds like. We provide a comprehensive frontline communications solution powered by push-to-talk to deliver over 10 billion live voice messages each month. Zello’s push-to-talk walkie-talkie app lives on your mobile device, delivering unlimited and secure private channels and crystal-clear broadcasts over cellular and wi-fi networks. With no need for expensive specialized equipment or tower leases, customers can finally afford to give everyone a voice. Compliance SOC 2 Type 2 ISO/IEC 27001:2022 HIPAA GDPR CSA STAR Level 1 EU-US DPF Standard Contractual Clause (SCC) COPPA Zello is trusted by these and many more companies: Sam's Club W Hotels Restoration Hardware Shell Hyatt Amrize Tasty Fresh PepsiCo MorningStar Senior Living O'Reilly Auto Parts Salling Group Tapestry ArcelorMittal Holcim LATAM Airlines Ryanair Decathlon Marriott Bonvoy Documents COMPLIANCESOC 2 Type 2 DOCUMENTSSecurity and Compliance Program Overview COMPLIANCEISO/IEC 27001:2022 COMPLIANCEHIPAA AIAI Overview SELF-ASSESSMENTSCAIQ COMPLIANCEGDPR DOCUMENTSZello's Vulnerability Disclosure Policy COMPLIANCEStandard Contractual Clause (SCC) LEGALData Processing Addendum Risk Profile Data Access LevelInternal Impact LevelModerate Recovery Time Objective4 hours View more Product Security Audit Logging Data Security Multi-Factor Authentication View more Data Security Access Monitoring Certificates of Destruction Data Asset Classification View more App Security Application Penetration Testing Code Analysis Credential Management View more AI AI Governance AI Overview AI Risk Management View more ESG Anti-Bribery and Corruption Code of Ethics Community Involvement View more Legal Customer Audit Rights Cyber Insurance Data Processing Addendum View more Data Privacy Cookies Data Breach Notifications Data Entered into the Zello App View more Access Control Data Access Device Lock Internal Single Sign-On (SSO) View more Infrastructure BC/DR Capacity Planning & Management Cloud Service Providers View more Endpoint Security Anti-Malware Disk Encryption DNS Filtering View more Network Security Data Loss Prevention DDoS Protection DNSSEC View more Corporate Security Asset Management Practices Email Protection Employee Handbook View more Policies Acceptable Use Policy Asset Management Policy Backups Policy View more Incident Response Designated Response Personnel Forensic Retainer Incident Reporting Process View more Risk Management Data Access/Impact Levels Risk Assessments Supply Chain Risk Management View more Asset Management Asset Classification Asset Inventory Data Action Mapping View more BC/DR Alternate Processing/Storage Site Business Continuity Plan (BCP) Data Backups View more Training Employee Privacy Training Phishing Training Role-Based Training View more Change Management Change Control Board (CCB) Change Management Program Change Restrictions View more Physical Security Alarms & Surveillance Alternate Work Sites Delivery & Loading Zones View more Continuous Monitoring Automated Alert Response Automated Compliance Monitoring Data Loss Prevention System (DLP) View more Self-Assessments CAIQ Security Grades SecurityScorecard Zello Work Qualys SSL Labs zellowork.com A+ Subprocessors Knowledge Base (FAQ) What is Zello's audit period for SOC 2, Type 2? View more