Third Party Index

Snapshot 16680

Document
Registry listing
URL
https://status.degreed.com/index.json
Fetched
HTTP status
200
Content type
application/json; charset=utf-8
Fetch mode
api
Size
44984 bytes
SHA-256 (raw)
d7176a70508def13b795675c0a2f4cbe1becb9b5f70a39b74500815bf0dfb092
SHA-256 (normalized text)
27066f3699873774bc12514f06cb7b98fab2bcf41afb97d4231af71aac80a2da

Normalized text

Scripts and page chrome removed; this is what change detection compares.

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          "body": "Our engineering teams are continuing to actively investigate the root cause of the login issues affecting the US Degreed Web platform. We will provide another update as soon as we have more information. Thank you for your continued patience.",
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          "body": "We are currently investigating an issue that is preventing users from logging into the Degreed Web platform in the US region. Our engineering teams are actively engaged and working to identify the root cause. We apologize for the disruption and will provide an update as soon as more information becomes available.",
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          "body": "Search has been restored to full performance. Our team has completed the necessary mitigation steps and the system is stable. We will continue to monitor closely to ensure everything remains healthy. Thank you for your patience throughout this incident.",
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          "body": "We are trending in the right direction as the team continues to implement various mitigation steps to stabilize the system and restore search to full performance. The issue is not yet fully resolved.\n\nWe appreciate your patience as we work through this and will provide another update shortly",
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          "body": "We have implemented mitigation measures and our search infrastructure is showing improvement - we are trending in the right direction. However, the issue is not fully resolved. The team continues to work on stabilizing the system and restoring full performance. We will provide another update shortly.",
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          "body": "Search Performance and Integration Data Sync\n\nWe’re pleased to share that Degreed Search services have been fully restored, and Search functionality is now operating at normal performance levels. Our engineering teams will continue to actively monitor service health to ensure ongoing stability.\n\nAlso, all remaining integration data that was queued in our database has now been successfully synced therefore all content, user, and learning information is fully up to date.\n\nThis will be our final message on this issue, and we sincerely appreciate your continued patience and understanding throughout the resolution process. For any related questions, please reach out to our Support team or your Account Director.\n\nA full root cause analysis will be shared in the coming days. Thank you again for your patience and partnership.",
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          "body": "Update: Search Performance and Data Sync Progress\n\nWe continue restoring full performance of the Degreed Search services. Search functionality is currently operating, though performance is still not to the level we expect. Our engineering teams continue to actively monitor service health and address remaining elements that are performing below standard.\n\nWe’re also continuing to monitor and sync Search data from Wednesday, February 25. Once Search services are fully stable, we are still on track for the remaining integration data, in our database, to complete syncing by tomorrow evening (U.S. time).\n\nWe truly appreciate your continued patience and understanding as we work through these final steps. We’ll share another update later tonight (U.S. time) to keep you informed of our progress.\n\nThank you again for your understanding as we actively progress to full restoration.",
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          "body": "Our teams continue to make progress addressing the underlying symptoms that impacted Degreed’s Search services. We’re targeting restoration of Search services (specifically Admin Catalog, Content (Add Content flows, Add to Featured Page, Add to Plans, Add to Pathways)), and updates to a user's Profile by tomorrow morning US time at which time performance for other parts of Degreed will improve as a result.\n\nThe integrations that update users, content, required learning, completions, and skills have successfully run, and all related data is in our database. Once Search services are fully operational, we’ll spend the weekend syncing this data so it's available to our Search services.  We expect this sync to complete by Sunday evening US time.\n\nWe understand how important these capabilities are for your teams, and we truly appreciate your patience and partnership as we restore Search services. Once fully resolved, a full root cause analysis will be performed and shared with you. We’ll continue to keep you informed as we cross key milestones and share another update tomorrow morning US time.",
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          "body": "Search results are now appearing more consistently, . We are continuing to make infrastructure enhancements to ensure ongoing reliability.",
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          "body": "We continue to experience intermittent instability within our search infrastructure. Our engineering team has isolated the affected segment and is actively shifting the workload to healthy systems to mitigate the impact. We will provide additional updates as they become available.",
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          "body": "Update: Our engineering team continues to actively investigate and work toward resolving the intermittent search issues. We do not have an ETA for full resolution at this time but remain fully committed to restoring search functionality as quickly as possible.\n\nAll other platform features and functionality remain fully operational.",
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          "body": "Update: We continue to investigate the intermittent search issues. Our engineering team remains fully engaged and is working diligently to identify a resolution. We understand the impact this has on our customers and we appreciate your continued patience.",
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          "body": "Our engineering team continues to actively investigate and work toward resolving the intermittent search issues. Mitigation efforts remain underway and we are making progress. Thank you for your continued patience.",
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          "body": "We are seeing improvement in search performance.  Our engineering team will continue mitigation efforts and monitor the systems closely to ensure full stability is restored.",
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