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Active Incident Investigating Unexpected Account Notifications and Login IssuesOperational Incident Status Operational Components Email notifications, Two-factor authentication (2FA) June 1, 2026 19:29 UTC MONITORING Dashlane has published a Security Advisory and customer FAQ with additional details of the incident, investigation status, impact to user accounts, and steps we’ve taken to protect customers. There is no evidence that Dashlane’s internal system has been impacted. For further information, please reference our Security Advisory: https://support.dashlane.com/hc/articles/36038764990866 June 1, 2026 07:32 UTC MONITORING We can confirm that certain Dashlane user accounts were targeted in a brute force attack by an external party, resulting in the suspension of those accounts as part of Dashlane’s built-in security measures. The affected accounts have now been unsuspended. Our team is actively engaged in this issue and taking measures to address it. There is no evidence of compromise of Dashlane’s systems. Thank you for your patience and understanding. May 31, 2026 22:30 UTC RESOLVED We can confirm that certain Dashlane user accounts were targeted in a brute force attack by an external party, resulting in the suspension of those accounts as part of Dashlane’s built-in security measures. The affected accounts have now been unsuspended. Our team is actively engaged in this issue and taking measures to address it. There is no evidence of compromise of Dashlane’s systems. Thank you for your patience and understanding. May 31, 2026 17:50 UTC INVESTIGATING We are continuing to investigate the "Account suspended" notifications. Our engineering teams are actively working on a resolution and investigating the root cause of these messages. We are treating this with the highest priority and will provide further updates here as soon as more information becomes available. Thank you for your continued patience and understanding. May 31, 2026 15:19 UTC INVESTIGATING We have received reports from several users having received an email that their account has been suspended. We have also received reports that some users are experiencing difficulties in logging in to Dashlane after resetting their master password. We are investigating this situation, and we will provide further updates as soon as we have more information. Thank you for your understanding. Account Creation Operational Website Operational Customer Support Operational Paid plans' purchase Operational Sync Operational Email notifications Operational Two-factor authentication (2FA) Operational 2FA recovery codes by SMS Operational SCIM Operational Single sign-on (SSO) Operational Confidential SSO (Single-sign-on) Operational Sharing Operational VPN Operational Dark Web Monitoring Operational Dark Web Insights Operational Web app Operational Passkeys Operational Admin Console Operational Safari app Operational iOS (Apple) app Operational Android app Operational Chrome extension Operational Firefox extension Operational Edge extension Operational Autofill Operational Nudges Operational Credential Risk Detection Operational Omnix Operational Password Management Operational StatusHistory Powered by Status.io