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Security & Compliance The CluePoints Trust Center Security, privacy, and compliance are foundational to how CluePoints protects your data. This Trust Center gives customers, prospective customers, auditors, and other qualified parties a single place to review our compliance program and request access to our security documentation. Request Document Access Our Commitment to Security CluePoints builds risk-based quality monitoring and data quality oversight software trusted across the life sciences industry. Protecting the confidentiality, integrity, and availability of the data entrusted to us is central to everything we do. Our security program is independently audited and maintained against recognized industry standards, and we continually assess and strengthen our controls to stay ahead of evolving threats. Available Documentation The following documents are available on request. Access requires you to provide your details and accept a confidentiality agreement. Some documents carry additional acknowledgment requirements, noted below. SOC 2 Type II Report An independent, third-party attestation of the design and operating effectiveness of our controls relevant to security, availability, and confidentiality over a defined period. Penetration Testing Certificate A summary attestation from an independent security firm confirming that regular penetration testing is performed against the CluePoints platforms. Disaster Recovery Report A document that summarizes the execution and results of disaster recovery testing, demonstrating that backup, failover, and recovery processes have been successfully qualified and are capable of restoring services within defined recovery objectives. ISO/IEC 27001 Certificate Coming soon. Certification to the international standard for information security management is in progress and will be added here once available. How Access Works Requesting access is quick and self-service: Complete the request form with your name, business email, company, and title. Accept the confidentiality agreement (and, for the SOC 2 report, the additional acknowledgment). Receive your documents by email through secure, private links sent to the address you provide. Privacy Note This page is intentionally free of marketing and analytics cookies. We record only a minimal audit log (including the details you submit, your acceptance of the applicable agreements, timestamp, and IP address) to maintain traceability and compliance. We do not use this page to track you or add you to marketing communications. For more information, see our Privacy Policy. Request Document Access Please provide your details and select the documents you'd like to review. All fields except Country are required. Your documents will be sent to the business email address you provide. "*" indicates required fields