Snapshot 17340
Normalized text
Scripts and page chrome removed; this is what change detection compares.
{
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"body": "Between approximately 12:15 and 12:45 AM PDT / 07:15 and 07:45 UTC, Smartcar experienced elevated 5xx error rates across API endpoints.\n\nWebhook deliveries were also affected during this window.\n\nThe issue has since recovered, and we are no longer seeing signs of instability. Our team is continuing to monitor to ensure the platform remains stable.",
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"body": "This issue has been resolved, and the Overview page widgets on the Smartcar Developer Dashboard are now loading as expected.\n\nOne known exception remains: the Active vehicles widget may occasionally return an \"Unable to load data\" error. If you run into this, refreshing the page will clear it.\n\nThank you for your patience.",
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"body": "The issue affecting the Smartcar Dashboard logs has been resolved. All systems are now operating normally. If you continue to experience any issues, please reach out to our Support team at [email protected]. Thank you for your patience and understanding.",
"created_at": "2026-04-22T18:45:03.960Z",
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"created_at": "2026-03-17T17:40:08.675Z",
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],
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"name": "Smartcar Dashboard: Incomplete Webhook and API Logs",
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{
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"body": "We have implemented additional improvements to further strengthen webhook event delivery. Since these changes were deployed, performance has remained stable and is operating within expected levels.\n\nThis incident is now resolved. We will continue proactive monitoring to ensure continued reliability.",
"created_at": "2026-02-27T22:43:51.755Z",
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"body": "We have implemented a fix for the webhook delivery issue. Webhook event delivery has returned to expected levels, and the fix is holding.\n\nOur team will continue to closely monitor the system to ensure stability.",
"created_at": "2026-02-26T21:23:41.391Z",
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"body": "We are currently investigating an internal issue that began around 18:30 UTC, which has resulted in a significant drop in webhook events being delivered.\n\nDuring this time, some webhook events may have been delayed or not sent as expected. Our engineering team is actively working to identify the root cause and restore normal event delivery.\n\nWe will provide further updates as soon as more information becomes available.",
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"body": "The scheduled maintenance has been completed.",
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"body": "Scheduled maintenance is currently in progress. We will provide updates as necessary.",
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"body": "Maintenance will begin as scheduled in 60 minutes.",
"created_at": "2026-02-12T02:00:13.942Z",
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"body": "We will be performing scheduled maintenance on Wednesday, February 11th, starting at 7:00 PM PST, with an expected duration of approximately two hours or less.\n\nDuring this time, customers may experience momentary connection errors in the Smartcar Dashboard, API endpoints, webhooks, and Smartcar Connect flows.\n\nIf you have any questions, please don't hesitate to reach out to our Support team.\n\nWe appreciate your patience and understanding as we work to improve our systems.",
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"status": "scheduled",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2025-09-05T03:10:21.406Z",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "cxpy8d3hsxy7",
"name": "Smartcar API",
"new_status": "degraded_performance",
"old_status": "degraded_performance"
},
{
"code": "w4qqbnq8bgp8",
"name": "Smartcar Connect",
"new_status": "operational",
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},
{
"code": "mg7m1xdlwzkr",
"name": "Smartcar Dashboard",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "We will be performing scheduled maintenance on Thursday, September 4th starting at 9:10 PM PDT, with an expected duration of approximately 15 minutes.\n\nDuring this time, Dashboard, Connect, and API services will be unavailable. Webhook payloads will also not be delivered.\n\nWe appreciate your patience and understanding as we work to improve our systems.",
"created_at": "2025-08-29T21:56:57.836Z",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2025-08-29T21:56:57.836Z",
"id": "bh4y7htt6gdp",
"incident_id": "klw1jx17mypl",
"status": "scheduled",
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"updated_at": "2025-08-29T21:56:57.836Z",
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}
],
"metadata": {},
"monitoring_at": null,
"name": "Scheduled Maintenance - Thursday, September 4th at 9:10 PM PDT",
"page_id": "zcz325qs1vvv",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2025-09-05T04:45:21.175Z",
"scheduled_auto_completed": true,
"scheduled_auto_in_progress": true,
"scheduled_for": "2025-09-05T04:10:00.000Z",
"scheduled_remind_prior": true,
"scheduled_reminded_at": "2025-09-05T03:10:21.537Z",
"scheduled_until": "2025-09-05T04:25:00.000Z",
"shortlink": "https://stspg.io/31812mv3lwgp",
"started_at": "2025-09-05T04:45:21.175Z",
"status": "completed",
"updated_at": "2025-09-05T04:42:54.937Z"
}
],
"page": {
"id": "zcz325qs1vvv",
"name": "Smartcar",
"url": "https://status.smartcar.com"
},
"status": {
"description": "All Systems Operational",
"indicator": "none"
}
}