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Compliance Crosschq is dedicated to upholding the highest compliance standards. Our controls and processes are designed to meet requirements for SOC 2, GDPR, and other relevant regulations. We ensure that our security practices undergo regular assessments to provide transparency and assurance to our customers. Security Security is foundational to Crosschq’s operations. We implement robust technical and organizational measures, including encryption, regular audits, secure software development practices, and continuous monitoring. Our security framework is built to protect the confidentiality, integrity, and availability of customer data at all times. Policies At Crosschq, we maintain a comprehensive set of security and data governance policies to safeguard our customers’ information. These policies align with leading standards such as SOC 2 and cover areas like data protection, access control, vulnerability management, and business continuity. They guide our commitment to operational excellence and trust. Continuous monitoring App Security Annual Penetration Tests Code Review Process Employee Disclosure Process Quarterly Vulnerability Scan Software Development Lifecycle Web Application Firewall Data Security Daily Database Backups Encryption at Rest Security Policy SSL/TLS Enforced System Access Control Policy Infrastructure Security Cloud Data Storage Restricted Encryption of Web-Based Admin Access Multiple Availability Zones Password Policy Security Patches Automatically Applied Network Security Denial of Public SSH Firewalls Logging/Monitoring Malware Detection Software Unique Accounts Used Organization Security Acceptable Use Policy BCDR Plan Code of Conduct Disaster Recovery Plan Incident Response Plan Incident Response Team Security Training Product Security Databases Monitored & Alarmed Hard-Disk Encryption Messaging Queues Monitored & Alarmed MFA on Accounts NoSQL Databased Monitored & Alarmed Servers Monitored & Alarmed Session Lock Terms of Service Subprocessors Hubspot Hubspot is a marketing automation software platform. Crosschq uses Hubspot to send emails to users about new features, product notifications and company updates. Data location: USA Solarwinds Worldwide, LLC Crosschq uses Solarwinds’ Papertrail application to aggregate and manage logs within our AWS environment. Data location: United States Twilio, Inc. Twilio’s platform provides the APIs that Crosschq uses to send emails and SMS messages to users. In addition, we use Twilio’s Segment.io product to assist in communicating with u... Data location: United States Zendesk, Inc. Zendesk is a provider of customer support software. We use Zendesk to log and prioritize customer issues, questions, and other support requests. Data location: United States Namsor SAS Crosschq uses Namsor to enrich a customer's candidate data. Namsor processing/enrichment is optional for each customer. Data location: USA OpenAI LP Crosschq uses OpenAI's ChatGPT services to help customers more easily query data stored in our databases. Data location: USA Additional details Developer of a human intelligence-based hiring platform intended to facilitate employee recruitment. The company's cloud-based platform gathers direct insights from people and transforms those insights into powerfully predictive data to ensure the right job match while minimizing bias and protecting privacy, enabling companies to screen, onboard and source the best talent. Privacy details At Crosschq, protecting personal information is a top priority. Our Privacy Policy details how we collect, use, store, and safeguard personal data in compliance with data protection laws. We are committed to transparency and empowering individuals with control over their information. - Crosschq Privacy Policy - Customer Terms of Service - Candidate Terms of Service - Reference Terms of Service