Snapshot 17818
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Subprocessors of MCi
Name and Services Location/Transfers Purpose and Duration of
Processing
Microsoft – Cloud Services Azure US-West and Azure Cloud Services, Reporting,
US-East M365, Email, Security and
Infrastructure
Elastic Cloud 88 Kearny St. San Elastic Search is a powerful
Francisco, California search engine used to quickly
94108, US find and analyze data across
websites, applications, and
databases
Zendesk 989 Market Street, Zendesk is a platform for
San Francisco, CA 94103, managing customer support
USA and IT service requests,
helping teams track, resolve,
and improve customer
interactions efficiently
Hubspot 25 First Street, HubSpot is used to manage
Cambridge, MA 02141, and automate marketing,
USA sales, and customer service
activities, helping businesses
grow and strengthen customer
relationships.
Pendo 150 Fayetteville St., Pendo.io is used to analyze
Suite 1400, user behavior and guide
Raleigh, NC 27601, product improvements,
USA enhancing user experience and
driving product engagement.
Dynatrace 1601 Trapelo Road, Dynatrace is used to monitor
Suite 116, and optimize application
Waltham, MA 02451, performance, ensuring real-
USA time insights, faster issue
resolution, and enhanced user
experiences
APR 2025