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Scripts and page chrome removed; this is what change detection compares.
MediaRadar | Trust Center MediaRadar Trust Center At MediaRadar, safeguarding the data of our clients, partners, and team members is a top priority. We embed security into every aspect of our products, policies, and operations starting from day one. Resources and Reports Resources SOC 2 Type 1 Audit Report -2026 VAPT Pentest Executive Summary - 2026 MediaRadar Privacy Policy FAQs Do you have a formal information security program? Yes. We maintain a comprehensive information security program that is documented and reviewed annually. Our program is aligned with industry-standard frameworks and addresses key security domains including access control, data protection, incident response, business continuity, and third-party risk management. The program is overseen by our VP of Technology, who reports directly to executive leadership. What security certifications do you hold? We maintain SOC 2 Type I certification, which is independently audited annually by a qualified third-party firm. Our SOC 2 report covers the Trust Services Criteria for Security, Availability, and Confidentiality. Current and prospective customers may request a copy of our SOC 2 report under NDA by contacting our security team. How often are your security controls audited? Our SOC 2 Type I audit is conducted annually and covers a 12-month observation period. The audit examines the design and operating effectiveness of our security controls. In addition to external audits, we conduct internal security assessments, vulnerability scans, and penetration tests on a regular basis to continuously validate our security posture. Do you have dedicated security personnel? Yes. We have a dedicated security team led by our VP of Technology. The security team is responsible for maintaining our information security program, conducting risk assessments, managing security incidents, overseeing third-party security, and ensuring compliance with applicable security requirements. All employees receive security awareness training upon hire and annually thereafter. Where is customer data stored? Customer data is stored in secure, SOC 2-certified data centers located in the United States. Our infrastructure providers maintain robust physical security controls, redundant systems, and environmental protections. How do you control access to systems and data? We implement role-based access control (RBAC) across all systems, ensuring users only have access to the data and functions necessary for their job responsibilities. Access is provisioned based on the principle of least privilege and is reviewed quarterly for privileged accounts and annually for standard accounts. Access is promptly revoked upon role change or termination. Do you require multi-factor authentication (MFA)? Yes. Multi-factor authentication is mandatory for all employees accessing corporate systems and production environments. MFA is also required for remote access and privileged operations. For our customers, we support and strongly encourage MFA and offer SSO integration with major identity providers. Do you conduct penetration testing? Yes. We engage qualified third-party security firms to conduct penetration testing of our external and internal environments at least annually. Testing includes network, application, and social engineering assessments. Identified vulnerabilities are prioritized based on risk and remediated according to defined timelines. Penetration test certification letters are available to customers under NDA. How do you monitor for security threats? Our security team continually monitors systems using security monitoring tools and promptly reviews and investigates any potential security events identified through these controls. Do you have an incident response plan? Yes. We maintain a documented incident response plan that defines procedures for identifying, containing, eradicating, and recovering from security incidents. The plan establishes roles and responsibilities, escalation procedures, and communication protocols. We conduct regular tabletop exercises and technical drills to ensure our team is prepared to respond effectively to security events. View all Monitoring Continuously monitored by Secureframe View all Custom section title Custom section description Monitoring Change Management Change Management Policy A Change Management Policy governs the documenting, tracking, testing, and approving of system, network, security, and infrastructure changes. Production Data Use is Restricted Production data is not used in the development and testing environments, unless required for debugging customer issues. Secure Development Policy A Secure Development Policy defines the requirements for secure software and system development and maintenance. Configuration and Asset Management Policy A Configuration and Asset Management Policy governs configurations for new sensitive systems Availability Business Continuity and Disaster Recovery Policy Business Continuity and Disaster Recovery Policy governs required processes for restoring the service or supporting infrastructure after suffering a disaster or disruption. Testing the Business Continuity and Disaster Recovery Plan The Business Continuity and Disaster Recovery Plan is periodically tested via tabletop exercises or equivalents. When necessary, Management makes changes to the Business Continuity and Disaster Recovery Plan based on the test results. Organizational Management Internal Control Monitoring A continuous monitoring solution monitors internal controls used in the achievement of service commitments and system requirements. Information Security Program Review Management is responsible for the design, implementation, and management of the organization’s security policies and procedures. The policies and procedures are reviewed by management at least annually. Internal Control Policy An Internal Control Policy identifies how a system of controls should be maintained to safeguard assets, promote operational efficiency, and encourage adherence to prescribed managerial policies. Performance Review Policy A Performance Review Policy provides personnel context and transparency into their performance and career development processes. Information Security Policy An Information Security Policy establishes the security requirements for maintaining the security, confidentiality, integrity, and availability of applications, systems, infrastructure, and data. Code of Conduct A Code of Conduct outlines ethical expectations, behavior standards, and ramifications of noncompliance. Roles and Responsibilities Information security roles and responsibilities are outlined for personnel responsible for the security, availability, and confidentiality of the system. Performance Reviews Internal personnel are evaluated via a formal performance review at least annually Personnel Acknowledge Security Policies Internal personnel review and accept applicable information security policies at least annually. Independent Advisor The board of directors or equivalent entity function includes senior management and external advisors, who are independent from the company's operations. An information security team has also been established to govern cybersecurity. Cybersecurity Insurance Cybersecurity insurance has been procured to help minimize the financial impact of cybersecurity loss events. Acceptable Use Policy An Acceptable Use Policy defines standards for appropriate and secure use of company hardware and electronic systems including storage media, communication tools and internet access. Confidentiality Data Classification Policy A Data Classification Policy details the security and handling protocols for sensitive data. Data Retention and Disposal Policy A Data Retention and Disposal Policy specifies how customer data is to be retained and disposed of based on compliance requirements and contractual obligations. Vulnerability Management Third-Party Penetration Test A 3rd party is engaged to conduct a network and application penetration test of the production environment at least annually. Critical and high-risk findings are tracked through resolution. Vulnerability and Patch Management Policy A Vulnerability Management and Patch Management Policy outlines the processes to efficiently respond to identified vulnerabilities. Incident Response Incident Response Plan An Incident Response Plan outlines the process of identifying, prioritizing, communicating, assigning and tracking confirmed incidents through to resolution. Incident Response Plan Testing The Incident Response Plan is periodically tested via tabletop exercises or equivalents. When necessary, Management makes changes to the Incident Response Plan based on the test results. Risk Assessment Risk Register A risk register is maintained, which records the risk mitigation strategies for identified risks, and the development or modification of controls consistent with the risk mitigation strategy. Vendor Risk Management Policy A Vendor Risk Management Policy defines a framework for the onboarding and management of the vendor relationship lifecycle. Vendor Due Diligence Review Vendor SOC 2 reports (or equivalent) are collected and reviewed on at least an annual basis. Risk Assessment and Treatment Policy A Risk Assessment and Treatment Policy governs the process for conducting risk assessments to account for threats, vulnerabilities, likelihood, and impact with respect to assets, team members, customers, vendors, suppliers, and partners. Risk tolerance and strategies are also defined in the policy. Risk Assessment Formal risk assessments are performed, which includes the identification of relevant internal and external threats related to security, availability, confidentiality, and fraud, and an analysis of risks associated with those threats. Network Security Network Security Policy A Network Security Policy identifies the requirements for protecting information and systems within and across networks. Access Security Asset Inventory A list of system assets, components, and respective owners are maintained and reviewed at least annually Unique Access IDs Personnel are assigned unique IDs to access sensitive systems, networks, and information Encryption and Key Management Policy An Encryption and Key Management Policy supports the secure encryption and decryption of app secrets, and governs the use of cryptographic controls. Access Control and Termination Policy An Access Control and Termination Policy governs authentication and access to applicable systems, data, and networks. Physical Security Physical Access Reviews Processes are in place to periodically review physical access to ensure consistency with job responsibilities. Physical Security Policy A Physical Security Policy that details physical security requirements for the company facilities is in place. Physical Access Restrictions Processes are in place to create, modify or remove physical access to facilities such as data centers, office spaces, and work areas based on the needs of such individual. Communications Communication of Critical Information Critical information is communicated to external parties, as applicable. Terms of Service Terms of Service or the equivalent are published or shared to external users. Communication of Security Commitments Security commitments and expectations are communicated to both internal personnel and external users via the company's website. Privacy Policy A Privacy Policy to both external users and internal personnel. This policy details the company's privacy commitments.