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Skip to content Subprocessor List Subprocessor list last updated: October 28, 2026 Hootsuite Inc. and its Affiliates (collectively, “Hootsuite”) engages and uses third-party subprocessors (“Subprocessors”) to help us provide the Services. Hootsuite’s Subprocessors provide infrastructure, data storage, system logging services, and other tools that facilitate the delivery of the Services including customer support and email communications. These Subprocessors may be provided access to Customer Content and Mentions that may contain information about individuals, however, they are only permitted to use this information to support the Services. As part of Hootsuite’s commitment to keep your data secure, we evaluate our Subprocessors’ privacy and security practices prior to engaging them. We also require our Subprocessors to enter into data processing agreements that maintain the confidentiality of your data and incorporate data protection obligations consistent with applicable privacy laws. Entity Names Purpose Location & Transfer Mechanisms Security & Privacy Webpages Hootsuite Services Amazon Web Services, Inc. Cloud Infrastructure and Storage United States - Data Privacy Framework Amazon S3 Security and Access Management AWS Cloud Security AWS Data Center Controls MongoDB, Inc. Database Services United States - Standard Contractual Clauses MongoDB Trust Center Ory Corp Identity and Access Management United States - Standard Contractual Clauses Ory security practices and processes Sumo Logic, Inc. Log Management and Security Analytics United States - Standard Contractual Clauses Platform Security | Sumo Logic Twilio Inc. (formerly, Sendgrid, Inc.) In-App Email Delivery United States - Data Privacy Framework Twilio Security Hootsuite Service-Specific Features & AI Service Providers Talkwalker S.à r.l. (Hootsuite Affiliate) Listening AI-Powered Services using Hootsuite AI Reddit channel for Hootsuite Social OS Europe (Luxembourg) - see Talkwalker Services below Trust Center Google Cloud Canada Corporation AI Service Provider United States - Data Privacy Framework Google Security Overview OpenAI, L.L.C. AI Service Provider United States - Standard Contractual Clauses OpenAI | Privacy Policy Microsoft Corporation AI Service Provider United States - Standard Contractual Clauses Microsoft Privacy Statement Zendesk Sunshine Conversations Inc. Messaging for certain private channels (WhatsApp, SMS, In-Web, etc.) United States - Standard Contractual Clauses Zendesk's secure-by-design cloud solution Cloudflare, Inc. Pixel Connector - Provides Domain Name System, reverse proxies, and cloud security services United States - Data Privacy Framework Europe Certifications and Compliance Resources | Cloudflare Lumen by Talkwalker Services Hetzner Online GmbH Cloud Infrastructure and Storage Europe (Germany) Hetzner - Establishing Trust Through Security Ory Corp Identity and Access Management Europe United States - Standard Contractual Clauses Ory security practices and processes Microsoft Corporation AI Service Provider Europe United States - Standard Contractual Clauses Microsoft Privacy Statement Hootsuite Inc. (Talkwalker Affiliate) AI Service Provider Canada - Adequacy Trust Center Amazon Web Services Inc. Content Delivery Network Social Content Ratings product - Cloud Infrastructure and Storage CDN: Regional, including Europe and United States SCR: United States - Data Privacy Framework Amazon S3 Security and Access Management AWS Cloud Security AWS Data Center Controls Sparkcentral Services Amazon Web Services Inc. Platform hosting - Compute, storage and content delivery on AWS Network United States - Data Privacy Framework Europe Amazon S3 Security and Access Management AWS Cloud Security AWS Data Center Controls Datadog Inc. Monitoring of cloud-based infrastructure, applications, and logs United States - Standard Contractual Clauses Europe Security | Datadog Elasticsearch Inc. Data storage and querying, search hosting, performance of diagnostic measures, and troubleshooting United States - Standard Contractual Clauses Europe Elastic Security & Compliance Zendesk Sunshine Conversations Inc. Messaging for certain private channels (WhatsApp, SMS, In-Web, etc) United States - Standard Contractual Clauses Europe Zendesk's secure-by-design cloud solution Updates In the event Hootsuite adds or removes Subprocessors, Hootsuite will post such updates here. Please check back frequently for updates.