Snapshot 18018
Normalized text
Scripts and page chrome removed; this is what change detection compares.
{
"incidents": [
{
"created_at": "2026-09-14T16:07:58Z",
"id": "01M2GASQE3E0V5R1JZF8X9P62H",
"impact": "critical",
"incident_updates": [
{
"body": "This retrospective incident covers a period of unavailability affecting Botpress Desk. Starting at 15:14 UTC on September 14, 2026, users were unable to access Desk. Service was restored at 15:41 UTC. We apologize for the disruption and any inconvenience this may have caused.",
"created_at": "2026-09-14T16:07:58Z",
"display_at": "2026-09-14T16:07:00Z",
"id": "01M2GASQE329FQ81GS58HQA45S",
"incident_id": "01M2GASQE3E0V5R1JZF8X9P62H",
"status": "resolved",
"updated_at": "2026-09-14T16:07:58Z"
}
],
"name": "Unable to access Botpress Desk",
"page_id": "01M1EAWFPW89GDE7ARQYKKP6QT",
"resolved_at": "2026-09-14T16:07:00Z",
"status": "resolved",
"updated_at": "2026-09-14T16:07:58Z"
},
{
"created_at": "2026-09-01T11:15:30Z",
"id": "01M1EAWV7F0A45RGJRQR7RV9NN",
"impact": "critical",
"incident_updates": [
{
"body": "This incident has been resolved.",
"created_at": "2026-09-01T11:15:30Z",
"display_at": "2024-07-16T05:41:32Z",
"id": "01M1EAWV7FXMX9N5HR79PG96EE",
"incident_id": "01M1EAWV7F0A45RGJRQR7RV9NN",
"status": "resolved",
"updated_at": "2026-09-03T15:09:16Z"
},
{
"body": "A fix has been implemented and we are monitoring the results.",
"created_at": "2026-09-01T11:15:30Z",
"display_at": "2024-07-16T05:34:53Z",
"id": "01M1EAWV7FPK94QXVYX2FVMHCT",
"incident_id": "01M1EAWV7F0A45RGJRQR7RV9NN",
"status": "monitoring",
"updated_at": "2026-09-03T15:09:16Z"
},
{
"body": "The State API has elevated errors rate, impacting the memory and workflow execution of several bots",
"created_at": "2026-09-01T11:15:30Z",
"display_at": "2024-07-16T05:18:31Z",
"id": "01M1EAWV7FG9PS9H7B00Q17AXT",
"incident_id": "01M1EAWV7F0A45RGJRQR7RV9NN",
"status": "identified",
"updated_at": "2026-09-03T15:09:16Z"
}
],
"name": "State API Errors",
"page_id": "01M1EAWFPW89GDE7ARQYKKP6QT",
"resolved_at": "2024-07-16T05:41:32Z",
"status": "resolved",
"updated_at": "2026-09-03T15:09:16Z"
},
{
"created_at": "2026-09-01T11:15:30Z",
"id": "01M1EAWVKAPTXHQKT9BYEYNKXA",
"impact": "none",
"incident_updates": [
{
"body": "This incident has been resolved.",
"created_at": "2026-09-01T11:15:30Z",
"display_at": "2024-06-13T13:11:55Z",
"id": "01M1EAWVKAKSR3YF1N7KWK50FT",
"incident_id": "01M1EAWVKAPTXHQKT9BYEYNKXA",
"status": "resolved",
"updated_at": "2026-09-03T15:09:16Z"
},
{
"body": "The issue has been identified and a fix is being implemented.",
"created_at": "2026-09-01T11:15:30Z",
"display_at": "2024-06-13T12:57:30Z",
"id": "01M1EAWVKAAADQDDCGSGPBKPKD",
"incident_id": "01M1EAWVKAPTXHQKT9BYEYNKXA",
"status": "identified",
"updated_at": "2026-09-03T15:09:16Z"
}
],
"name": "Login issues",
"page_id": "01M1EAWFPW89GDE7ARQYKKP6QT",
"resolved_at": "2024-06-13T13:11:55Z",
"status": "resolved",
"updated_at": "2026-09-03T15:09:16Z"
},
{
"created_at": "2026-09-01T11:15:30Z",
"id": "01M1EAWVTKD5H4DEXAX645SE94",
"impact": "major",
"incident_updates": [
{
"body": "This incident has been resolved.",
"created_at": "2026-09-01T11:15:30Z",
"display_at": "2024-05-30T14:12:25Z",
"id": "01M1EAWVTK5HJYASQZ0M7HRS75",
"incident_id": "01M1EAWVTKD5H4DEXAX645SE94",
"status": "resolved",
"updated_at": "2026-09-03T15:09:16Z"
},
{
"body": "We are currently investigating this issue.",
"created_at": "2026-09-01T11:15:30Z",
"display_at": "2024-05-30T13:58:54Z",
"id": "01M1EAWVTKF8SJKGQAQ5BCBN7T",
"incident_id": "01M1EAWVTKD5H4DEXAX645SE94",
"status": "investigating",
"updated_at": "2026-09-03T15:09:16Z"
}
],
"name": "Degraded Performance with API endpoints",
"page_id": "01M1EAWFPW89GDE7ARQYKKP6QT",
"resolved_at": "2024-05-30T14:12:25Z",
"status": "resolved",
"updated_at": "2026-09-03T15:09:16Z"
},
{
"created_at": "2026-09-01T11:15:31Z",
"id": "01M1EAWW3H0QPRGC889H83HA75",
"impact": "none",
"incident_updates": [
{
"body": "This incident has been resolved.",
"created_at": "2026-09-01T11:15:31Z",
"display_at": "2024-05-03T19:49:25Z",
"id": "01M1EAWW3H0SQ8X39209QFMBDY",
"incident_id": "01M1EAWW3H0QPRGC889H83HA75",
"status": "resolved",
"updated_at": "2026-09-03T15:09:16Z"
},
{
"body": "We are continuing to work on a fix. We can confirm that the issue does not impact production bots.",
"created_at": "2026-09-01T11:15:31Z",
"display_at": "2024-05-03T18:26:23Z",
"id": "01M1EAWW3HZAB724BWHAQY318V",
"incident_id": "01M1EAWW3H0QPRGC889H83HA75",
"status": "identified",
"updated_at": "2026-09-03T15:09:16Z"
},
{
"body": "The issue has been identified and a fix is being implemented.",
"created_at": "2026-09-01T11:15:31Z",
"display_at": "2024-05-03T18:25:43Z",
"id": "01M1EAWW3H0HRCS84HNEF9HC5A",
"incident_id": "01M1EAWW3H0QPRGC889H83HA75",
"status": "identified",
"updated_at": "2026-09-03T15:09:16Z"
},
{
"body": "Intent detection is not working in the emulator and newly published bots.",
"created_at": "2026-09-01T11:15:31Z",
"display_at": "2024-05-03T17:54:45Z",
"id": "01M1EAWW3HW96E3R47VQMP46SF",
"incident_id": "01M1EAWW3H0QPRGC889H83HA75",
"status": "investigating",
"updated_at": "2026-09-03T15:09:16Z"
}
],
"name": "Partial NLU Outage",
"page_id": "01M1EAWFPW89GDE7ARQYKKP6QT",
"resolved_at": "2024-05-03T19:49:25Z",
"status": "resolved",
"updated_at": "2026-09-03T15:09:16Z"
},
{
"created_at": "2026-09-01T11:15:31Z",
"id": "01M1EAWWQ91TJBK92J340WG8K3",
"impact": "none",
"incident_updates": [
{
"body": "There were some issues with read requests to tables. This incident has been resolved.",
"created_at": "2026-09-01T11:15:31Z",
"display_at": "2024-03-28T13:30:00Z",
"id": "01M1EAWWQ9HXXKMEVJD80VGZB8",
"incident_id": "01M1EAWWQ91TJBK92J340WG8K3",
"status": "resolved",
"updated_at": "2026-09-03T15:09:16Z"
}
],
"name": "Partial outage tables api",
"page_id": "01M1EAWFPW89GDE7ARQYKKP6QT",
"resolved_at": "2024-03-28T13:30:00Z",
"status": "resolved",
"updated_at": "2026-09-03T15:09:16Z"
},
{
"created_at": "2026-09-01T11:15:31Z",
"id": "01M1EAWX0PS228ZQ7P23RW3N2W",
"impact": "minor",
"incident_updates": [
{
"body": "This incident has been resolved.",
"created_at": "2026-09-01T11:15:32Z",
"display_at": "2024-03-13T20:37:26Z",
"id": "01M1EAWX0P94FDH2GKWSDXNW3Q",
"incident_id": "01M1EAWX0PS228ZQ7P23RW3N2W",
"status": "resolved",
"updated_at": "2026-09-03T15:09:16Z"
},
{
"body": "The issue has been identified and a fix is being implemented.",
"created_at": "2026-09-01T11:15:32Z",
"display_at": "2024-03-13T18:34:13Z",
"id": "01M1EAWX0PMV22PVVSQNPK9GTZ",
"incident_id": "01M1EAWX0PS228ZQ7P23RW3N2W",
"status": "identified",
"updated_at": "2026-09-03T15:09:16Z"
},
{
"body": "There are reports of degraded performance for intents in the Studio",
"created_at": "2026-09-01T11:15:32Z",
"display_at": "2024-03-13T17:59:48Z",
"id": "01M1EAWX0PGAC1Q9BA5ZE8RFQK",
"incident_id": "01M1EAWX0PS228ZQ7P23RW3N2W",
"status": "investigating",
"updated_at": "2026-09-03T15:09:16Z"
}
],
"name": "Isolated cases of degraded performance for knowledge base queries",
"page_id": "01M1EAWFPW89GDE7ARQYKKP6QT",
"resolved_at": "2024-03-13T20:37:26Z",
"status": "resolved",
"updated_at": "2026-09-03T15:09:16Z"
},
{
"created_at": "2026-09-01T11:15:32Z",
"id": "01M1EAWXDRMA147N6RHZQ4EP1B",
"impact": "minor",
"incident_updates": [
{
"body": "This incident has been resolved.",
"created_at": "2026-09-01T11:15:32Z",
"display_at": "2024-02-28T19:59:26Z",
"id": "01M1EAWXDRS651BTDE676SX4N9",
"incident_id": "01M1EAWXDRMA147N6RHZQ4EP1B",
"status": "resolved",
"updated_at": "2026-09-03T15:09:16Z"
},
{
"body": "We are continuing to work on a fix for this issue.",
"created_at": "2026-09-01T11:15:32Z",
"display_at": "2024-02-28T19:59:06Z",
"id": "01M1EAWXDR6W21D9FJX03443N2",
"incident_id": "01M1EAWXDRMA147N6RHZQ4EP1B",
"status": "identified",
"updated_at": "2026-09-03T15:09:16Z"
},
{
"body": "We have identified the issue and are working on deploying the fix.",
"created_at": "2026-09-01T11:15:32Z",
"display_at": "2024-02-28T19:38:07Z",
"id": "01M1EAWXDRNN8JJTM1PME0HTHD",
"incident_id": "01M1EAWXDRMA147N6RHZQ4EP1B",
"status": "identified",
"updated_at": "2026-09-03T15:09:16Z"
},
{
"body": "The team is aware of some issues with cognitive calls including knowledge base queries. We are currently working on a fix.",
"created_at": "2026-09-01T11:15:32Z",
"display_at": "2024-02-28T19:33:12Z",
"id": "01M1EAWXDR23Y4S2GJX4EMRV5E",
"incident_id": "01M1EAWXDRMA147N6RHZQ4EP1B",
"status": "investigating",
"updated_at": "2026-09-03T15:09:16Z"
}
],
"name": "Partial Outage on Cognitive Calls",
"page_id": "01M1EAWFPW89GDE7ARQYKKP6QT",
"resolved_at": "2024-02-28T19:59:26Z",
"status": "resolved",
"updated_at": "2026-09-03T15:09:16Z"
},
{
"created_at": "2026-09-01T11:15:32Z",
"id": "01M1EAWXWVJMXW6CXHC5ANSPXK",
"impact": "minor",
"incident_updates": [
{
"body": "This incident has been resolved.",
"created_at": "2026-09-01T11:15:33Z",
"display_at": "2024-02-13T02:12:13Z",
"id": "01M1EAWXWVGZHPCYSXJBF09KCR",
"incident_id": "01M1EAWXWVJMXW6CXHC5ANSPXK",
"status": "resolved",
"updated_at": "2026-09-03T15:09:16Z"
},
{
"body": "A fix has been implemented and we are monitoring the results.",
"created_at": "2026-09-01T11:15:33Z",
"display_at": "2024-02-13T01:59:53Z",
"id": "01M1EAWXWVWW4J3S3207QVTQXX",
"incident_id": "01M1EAWXWVJMXW6CXHC5ANSPXK",
"status": "monitoring",
"updated_at": "2026-09-03T15:09:16Z"
},
{
"body": "We are currently investigating this issue.",
"created_at": "2026-09-01T11:15:32Z",
"display_at": "2024-02-13T01:04:24Z",
"id": "01M1EAWXWVRTKYHR67CZRCZT61",
"incident_id": "01M1EAWXWVJMXW6CXHC5ANSPXK",
"status": "investigating",
"updated_at": "2026-09-03T15:09:16Z"
}
],
"name": "Cognitive API Degraded Performance",
"page_id": "01M1EAWFPW89GDE7ARQYKKP6QT",
"resolved_at": "2024-02-13T02:12:13Z",
"status": "resolved",
"updated_at": "2026-09-03T15:09:16Z"
},
{
"created_at": "2026-09-01T11:15:33Z",
"id": "01M1EAWY9J303ZTJ35EJCNSRDS",
"impact": "critical",
"incident_updates": [
{
"body": "The incident has been resolved.",
"created_at": "2026-09-01T11:15:33Z",
"display_at": "2024-01-09T20:56:36Z",
"id": "01M1EAWY9JQY6EH2YG9G6VW51Z",
"incident_id": "01M1EAWY9J303ZTJ35EJCNSRDS",
"status": "resolved",
"updated_at": "2026-09-03T15:09:16Z"
},
{
"body": "A database migration is causing elevated errors in our API. The issue has been identified and is currently being worked on.",
"created_at": "2026-09-01T11:15:33Z",
"display_at": "2024-01-09T20:39:10Z",
"id": "01M1EAWY9JTXE1E9RYF23MXNBZ",
"incident_id": "01M1EAWY9J303ZTJ35EJCNSRDS",
"status": "identified",
"updated_at": "2026-09-03T15:09:16Z"
}
],
"name": "Elevated API Errors",
"page_id": "01M1EAWFPW89GDE7ARQYKKP6QT",
"resolved_at": "2024-01-09T20:56:36Z",
"status": "resolved",
"updated_at": "2026-09-03T15:09:16Z"
},
{
"created_at": "2026-09-01T11:15:33Z",
"id": "01M1EAWYJXBR36BHFQ1M8YH5ZQ",
"impact": "critical",
"incident_updates": [
{
"body": "This incident has been resolved.",
"created_at": "2026-09-01T11:15:33Z",
"display_at": "2023-11-27T19:10:45Z",
"id": "01M1EAWYJX61PTJVQ4MEC2HWG4",
"incident_id": "01M1EAWYJXBR36BHFQ1M8YH5ZQ",
"status": "resolved",
"updated_at": "2026-09-03T15:09:16Z"
},
{
"body": "We are currently investigating the issue.",
"created_at": "2026-09-01T11:15:33Z",
"display_at": "2023-11-27T18:31:18Z",
"id": "01M1EAWYJXASM7PJEBXCYKZGAF",
"incident_id": "01M1EAWYJXBR36BHFQ1M8YH5ZQ",
"status": "investigating",
"updated_at": "2026-09-03T15:09:16Z"
}
],
"name": "Botpress Issues",
"page_id": "01M1EAWFPW89GDE7ARQYKKP6QT",
"resolved_at": "2023-11-27T19:10:45Z",
"status": "resolved",
"updated_at": "2026-09-03T15:09:16Z"
},
{
"created_at": "2026-09-01T11:15:33Z",
"id": "01M1EAWYWG0A1G6J5BN2ZB2BXY",
"impact": "major",
"incident_updates": [
{
"body": "This incident has been resolved.",
"created_at": "2026-09-01T11:15:34Z",
"display_at": "2023-09-05T15:29:48Z",
"id": "01M1EAWYWGPHKPE0D10D9FJ4Z0",
"incident_id": "01M1EAWYWG0A1G6J5BN2ZB2BXY",
"status": "resolved",
"updated_at": "2026-09-03T15:09:17Z"
},
{
"body": "Studio had problems communicating with chatGPT. This does not affect bots in production.",
"created_at": "2026-09-01T11:15:34Z",
"display_at": "2023-09-05T15:25:16Z",
"id": "01M1EAWYWGBW4WKXKM1NAY04F6",
"incident_id": "01M1EAWYWG0A1G6J5BN2ZB2BXY",
"status": "identified",
"updated_at": "2026-09-03T15:09:17Z"
},
{
"body": "The issue has been identified and a fix is being implemented.",
"created_at": "2026-09-01T11:15:33Z",
"display_at": "2023-09-05T15:23:54Z",
"id": "01M1EAWYWGYESBGRBMJPNN891T",
"incident_id": "01M1EAWYWG0A1G6J5BN2ZB2BXY",
"status": "identified",
"updated_at": "2026-09-03T15:09:17Z"
}
],
"name": "Elevated Studio Errors",
"page_id": "01M1EAWFPW89GDE7ARQYKKP6QT",
"resolved_at": "2023-09-05T15:29:48Z",
"status": "resolved",
"updated_at": "2026-09-03T15:09:17Z"
},
{
"created_at": "2026-09-01T11:15:34Z",
"id": "01M1EAWZAMCEJ286J85ETFM9VX",
"impact": "minor",
"incident_updates": [
{
"body": "This incident has been resolved.",
"created_at": "2026-09-01T11:15:34Z",
"display_at": "2023-08-25T20:14:41Z",
"id": "01M1EAWZAMR98XS65QB59HXA3A",
"incident_id": "01M1EAWZAMCEJ286J85ETFM9VX",
"status": "resolved",
"updated_at": "2026-09-03T15:09:17Z"
},
{
"body": "We are currently investigating this issue.",
"created_at": "2026-09-01T11:15:34Z",
"display_at": "2023-08-25T19:26:49Z",
"id": "01M1EAWZAMH4411Y1J7AG5B42A",
"incident_id": "01M1EAWZAMCEJ286J85ETFM9VX",
"status": "investigating",
"updated_at": "2026-09-03T15:09:17Z"
}
],
"name": "Webchat Loading Issues",
"page_id": "01M1EAWFPW89GDE7ARQYKKP6QT",
"resolved_at": "2023-08-25T20:14:41Z",
"status": "resolved",
"updated_at": "2026-09-03T15:09:17Z"
},
{
"created_at": "2026-09-01T11:15:34Z",
"id": "01M1EAWZHTWNFT2VB0505156PN",
"impact": "major",
"incident_updates": [
{
"body": "This incident has been resolved.",
"created_at": "2026-09-01T11:15:34Z",
"display_at": "2023-08-25T17:48:00Z",
"id": "01M1EAWZHT54W9K8NXTK9CAF9Y",
"incident_id": "01M1EAWZHTWNFT2VB0505156PN",
"status": "resolved",
"updated_at": "2026-09-03T15:09:17Z"
},
{
"body": "Some users are experiencing issues logging in.",
"created_at": "2026-09-01T11:15:34Z",
"display_at": "2023-08-25T16:35:42Z",
"id": "01M1EAWZHT25B1TKXF3NNANZJW",
"incident_id": "01M1EAWZHTWNFT2VB0505156PN",
"status": "investigating",
"updated_at": "2026-09-03T15:09:17Z"
}
],
"name": "Login Issues",
"page_id": "01M1EAWFPW89GDE7ARQYKKP6QT",
"resolved_at": "2023-08-25T17:48:00Z",
"status": "resolved",
"updated_at": "2026-09-03T15:09:17Z"
},
{
"created_at": "2026-09-01T11:15:34Z",
"id": "01M1EAWZTCM8KMCY3Q4SJJF7BA",
"impact": "critical",
"incident_updates": [
{
"body": "This incident has been resolved.",
"created_at": "2026-09-01T11:15:35Z",
"display_at": "2023-08-25T17:18:32Z",
"id": "01M1EAWZTC51R9S113PX49GV7X",
"incident_id": "01M1EAWZTCM8KMCY3Q4SJJF7BA",
"status": "resolved",
"updated_at": "2026-09-03T15:09:17Z"
},
{
"body": "We are continuing to investigate this issue.",
"created_at": "2026-09-01T11:15:34Z",
"display_at": "2023-08-25T17:16:43Z",
"id": "01M1EAWZTCTZ78X72JN3CH6YFF",
"incident_id": "01M1EAWZTCM8KMCY3Q4SJJF7BA",
"status": "investigating",
"updated_at": "2026-09-03T15:09:17Z"
},
{
"body": "Opening the webchat widget shows a loading screen or doesn't load.",
"created_at": "2026-09-01T11:15:34Z",
"display_at": "2023-08-25T16:45:21Z",
"id": "01M1EAWZTCXF01C0E63W185928",
"incident_id": "01M1EAWZTCM8KMCY3Q4SJJF7BA",
"status": "investigating",
"updated_at": "2026-09-03T15:09:17Z"
}
],
"name": "Webchat not responding",
"page_id": "01M1EAWFPW89GDE7ARQYKKP6QT",
"resolved_at": "2023-08-25T17:18:32Z",
"status": "resolved",
"updated_at": "2026-09-03T15:09:17Z"
},
{
"created_at": "2026-09-01T11:15:35Z",
"id": "01M1EAX06ERA24M69W8SC2ZEXQ",
"impact": "major",
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{
"body": "Webchat is back online, and the incident has been resolved.",
"created_at": "2026-09-01T11:15:35Z",
"display_at": "2023-08-24T18:55:28Z",
"id": "01M1EAX06EARGQ7HS4W9SX6SHH",
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},
{
"body": "We are continuing to investigate this issue.",
"created_at": "2026-09-01T11:15:35Z",
"display_at": "2023-08-24T18:50:04Z",
"id": "01M1EAX06ENXWSHGMS1ESCY5FJ",
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},
{
"body": "Webchat isn't responsive due to elevated requests volume.",
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"display_at": "2023-08-24T17:36:44Z",
"id": "01M1EAX06EQJG6SA1Y1ZXVHD5E",
"incident_id": "01M1EAX06ERA24M69W8SC2ZEXQ",
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}
],
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"status": "resolved",
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},
{
"created_at": "2026-09-01T11:15:35Z",
"id": "01M1EAX0KJJYDQNBK5MEDGSZR2",
"impact": "none",
"incident_updates": [
{
"body": "This incident has been resolved.",
"created_at": "2026-09-01T11:15:35Z",
"display_at": "2023-08-14T18:45:36Z",
"id": "01M1EAX0KJ629ETA4AY6V0NBPQ",
"incident_id": "01M1EAX0KJJYDQNBK5MEDGSZR2",
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}
],
"name": "Elevated Messaging API Errors",
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},
{
"created_at": "2026-09-01T11:15:35Z",
"id": "01M1EAX0S8C12SWZA84ZH1N2TE",
"impact": "none",
"incident_updates": [
{
"body": "Downtime on the Messaging server blocked bot creation",
"created_at": "2026-09-01T11:15:35Z",
"display_at": "2023-08-14T18:30:00Z",
"id": "01M1EAX0S80NTSBSCY6D82TJSH",
"incident_id": "01M1EAX0S8C12SWZA84ZH1N2TE",
"status": "resolved",
"updated_at": "2026-09-03T15:09:17Z"
}
],
"name": "Bot creation failing",
"page_id": "01M1EAWFPW89GDE7ARQYKKP6QT",
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"status": "resolved",
"updated_at": "2026-09-03T15:09:17Z"
},
{
"created_at": "2026-09-01T11:15:36Z",
"id": "01M1EAX0Z2QJEDEAJE5Y9E8A92",
"impact": "major",
"incident_updates": [
{
"body": "This incident has been resolved.",
"created_at": "2026-09-01T11:15:36Z",
"display_at": "2023-08-08T20:28:55Z",
"id": "01M1EAX0Z28YRNQ0Q48D87X18H",
"incident_id": "01M1EAX0Z2QJEDEAJE5Y9E8A92",
"status": "resolved",
"updated_at": "2026-09-03T15:09:17Z"
},
{
"body": "We are currently experiencing issues with Botpress Cloud registrations",
"created_at": "2026-09-01T11:15:36Z",
"display_at": "2023-08-08T20:13:38Z",
"id": "01M1EAX0Z2B82YN3VPG5RSEVY3",
"incident_id": "01M1EAX0Z2QJEDEAJE5Y9E8A92",
"status": "investigating",
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}
],
"name": "Registration Failures",
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"status": "resolved",
"updated_at": "2026-09-03T15:09:17Z"
},
{
"created_at": "2026-09-01T11:15:36Z",
"id": "01M1EAX176DSM5N1NH6SY2VR85",
"impact": "none",
"incident_updates": [
{
"body": "This incident has been resolved.",
"created_at": "2026-09-01T11:15:36Z",
"display_at": "2023-08-04T13:00:00Z",
"id": "01M1EAX176AKZ7GG876JDMZZMN",
"incident_id": "01M1EAX176DSM5N1NH6SY2VR85",
"status": "resolved",
"updated_at": "2026-09-03T15:09:17Z"
}
],
"name": "Elevated Messaging API Errors",
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"resolved_at": "2023-08-04T13:00:00Z",
"status": "resolved",
"updated_at": "2026-09-03T15:09:17Z"
},
{
"created_at": "2026-09-01T11:15:36Z",
"id": "01M1EAX1CSGZ84VQAW9RJ1B803",
"impact": "major",
"incident_updates": [
{
"body": "This incident has been resolved.",
"created_at": "2026-09-01T11:15:36Z",
"display_at": "2023-07-31T18:48:50Z",
"id": "01M1EAX1CSQ9DBC79MX5YSYXTC",
"incident_id": "01M1EAX1CSGZ84VQAW9RJ1B803",
"status": "resolved",
"updated_at": "2026-09-03T15:09:17Z"
},
{
"body": "We are currently investigating elevated errors in our AI APIs",
"created_at": "2026-09-01T11:15:36Z",
"display_at": "2023-07-31T17:52:02Z",
"id": "01M1EAX1CSGEBZR81ZNHCD9ER3",
"incident_id": "01M1EAX1CSGZ84VQAW9RJ1B803",
"status": "investigating",
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}
],
"name": "Elevated AI API Errors",
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"status": "resolved",
"updated_at": "2026-09-03T15:09:17Z"
},
{
"created_at": "2026-09-01T11:15:36Z",
"id": "01M1EAX1N0T04VDEE4TC3M8PND",
"impact": "none",
"incident_updates": [
{
"body": "We're experiencing an elevated level of API errors and are currently looking into the issue.",
"created_at": "2026-09-01T11:15:36Z",
"display_at": "2023-07-27T20:30:00Z",
"id": "01M1EAX1N03SMC0J2AZQH3EDR9",
"incident_id": "01M1EAX1N0T04VDEE4TC3M8PND",
"status": "resolved",
"updated_at": "2026-09-03T15:09:17Z"
}
],
"name": "Elevated API Errors",
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"resolved_at": "2023-07-27T20:30:00Z",
"status": "resolved",
"updated_at": "2026-09-03T15:09:17Z"
},
{
"created_at": "2026-09-01T11:15:36Z",
"id": "01M1EAX1WD6ERXSZQNJRM0S9XJ",
"impact": "major",
"incident_updates": [
{
"body": "This incident has been resolved and the database upgrade was successful.",
"created_at": "2026-09-01T11:15:37Z",
"display_at": "2023-06-21T19:18:08Z",
"id": "01M1EAX1WDXD7ESB9GNXAEXE1C",
"incident_id": "01M1EAX1WD6ERXSZQNJRM0S9XJ",
"status": "resolved",
"updated_at": "2026-09-03T15:09:17Z"
},
{
"body": "Upgrading a database resulted in an unexpected period of downtime.",
"created_at": "2026-09-01T11:15:37Z",
"display_at": "2023-06-21T18:33:33Z",
"id": "01M1EAX1WDMVYPTJ37QADTJ065",
"incident_id": "01M1EAX1WD6ERXSZQNJRM0S9XJ",
"status": "identified",
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}
],
"name": "Database upgrade",
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"status": "resolved",
"updated_at": "2026-09-03T15:09:17Z"
},
{
"created_at": "2026-09-01T11:15:37Z",
"id": "01M1EAX28JVHF944DHF469A7VA",
"impact": "none",
"incident_updates": [
{
"body": "Experiencing elevated errors on bot message response.",
"created_at": "2026-09-01T11:15:37Z",
"display_at": "2023-06-16T14:30:00Z",
"id": "01M1EAX28JFG8CVAA1GC9ZBW24",
"incident_id": "01M1EAX28JVHF944DHF469A7VA",
"status": "resolved",
"updated_at": "2026-09-03T15:09:17Z"
}
],
"name": "Chat API",
"page_id": "01M1EAWFPW89GDE7ARQYKKP6QT",
"resolved_at": "2023-06-16T14:30:00Z",
"status": "resolved",
"updated_at": "2026-09-03T15:09:17Z"
},
{
"created_at": "2026-09-01T11:15:37Z",
"id": "01M1EAX2RDAWG1DEF4S86DFH6A",
"impact": "critical",
"incident_updates": [
{
"body": "This incident has been resolved.",
"created_at": "2026-09-01T11:15:38Z",
"display_at": "2023-06-13T21:21:46Z",
"id": "01M1EAX2RDH0EN3GG0DRYXMDRX",
"incident_id": "01M1EAX2RDAWG1DEF4S86DFH6A",
"status": "resolved",
"updated_at": "2026-09-03T15:09:17Z"
},
{
"body": "The issue has been identified and a fix is being implemented.",
"created_at": "2026-09-01T11:15:38Z",
"display_at": "2023-06-13T19:24:58Z",
"id": "01M1EAX2RDNNF2FJ9ANGYFFTWJ",
"incident_id": "01M1EAX2RDAWG1DEF4S86DFH6A",
"status": "identified",
"updated_at": "2026-09-03T15:09:17Z"
},
{
"body": "An outage with various AWS services has an impact on the availability of the API, Website and Studio.",
"created_at": "2026-09-01T11:15:37Z",
"display_at": "2023-06-13T19:24:44Z",
"id": "01M1EAX2RD62JTSFAGWTPPNCXJ",
"incident_id": "01M1EAX2RDAWG1DEF4S86DFH6A",
"status": "investigating",
"updated_at": "2026-09-03T15:09:17Z"
}
],
"name": "AWS outage",
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"resolved_at": "2023-06-13T21:21:46Z",
"status": "resolved",
"updated_at": "2026-09-03T15:09:17Z"
}
],
"page": {
"id": "01M1EAWFPW89GDE7ARQYKKP6QT",
"name": "Botpress",
"updated_at": "2026-09-15T12:18:55Z",
"url": "https://status.botpress.com/"
}
}