Snapshot 18199
Normalized text
Scripts and page chrome removed; this is what change detection compares.
{
"components": [
{
"components": [
"3lgd6sk47ggq",
"h6tg4ky2g464",
"p8jhp8l5pfjm",
"vll20kdt5tlp"
],
"created_at": "2023-03-08T11:42:24.434+00:00",
"description": null,
"group_id": null,
"id": "t4byzw8d8t11",
"name": "IdentityX Production Environments",
"page_id": "n16xlzq18bm5",
"position": 2,
"showcase": false,
"start_date": null,
"status": "operational",
"updated_at": "2025-11-17T16:28:40.439+00:00"
},
{
"components": [
"65vyxh0bdnmn",
"ynw2tv7kbl4h"
],
"created_at": "2023-03-08T11:46:49.201+00:00",
"description": null,
"group_id": null,
"id": "2wmgf66gy2sh",
"name": "Onboarding Saas WebApp",
"page_id": "n16xlzq18bm5",
"position": 3,
"showcase": false,
"start_date": null,
"status": "operational",
"updated_at": "2023-03-08T16:33:38.472+00:00"
},
{
"created_at": "2023-03-08T11:48:57.211+00:00",
"description": null,
"group_id": null,
"id": "k6973mrknf23",
"name": "VeriFLY",
"page_id": "n16xlzq18bm5",
"position": 4,
"showcase": false,
"start_date": "2023-03-08T05:00:00.000+00:00",
"status": "operational",
"updated_at": "2023-03-13T13:05:20.610+00:00"
},
{
"created_at": "2023-03-08T16:42:27.902+00:00",
"description": null,
"group_id": null,
"id": "df8pmqx84m63",
"name": "Daon Support Help Center",
"page_id": "n16xlzq18bm5",
"position": 5,
"showcase": false,
"start_date": "2023-03-08T05:00:00.000+00:00",
"status": "operational",
"updated_at": "2025-02-05T12:36:21.112+00:00"
}
],
"incidents": [
{
"components": [
{
"created_at": "2023-03-08T11:42:24.468+00:00",
"description": null,
"group_id": "t4byzw8d8t11",
"id": "p8jhp8l5pfjm",
"name": "EMEA Environment",
"page_id": "n16xlzq18bm5",
"position": 5,
"showcase": false,
"start_date": "2023-03-08T05:00:00.000+00:00",
"status": "operational",
"updated_at": "2023-03-13T12:50:14.206+00:00"
}
],
"created_at": "2026-07-20T14:31:20.927+01:00",
"id": "qhzskt9gcd42",
"impact": "none",
"impact_override": null,
"incident_updates": [
{
"affected_components": [
{
"code": "p8jhp8l5pfjm",
"name": "IdentityX Production Environments - EMEA Environment",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "Root Cause \u0026 Resolution: We've identified the cause of the brief performance degradation. A slow query exhausted application threads after client timeouts, leading to temporary queueing. Since 10:13 AM UTC, services have been restored entirely, and all systems are operating normally.",
"created_at": "2026-07-20T20:51:47.912+01:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-07-20T20:51:47.912+01:00",
"id": "pqh2p6l8934n",
"incident_id": "qhzskt9gcd42",
"status": "resolved",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-07-20T20:51:47.912+01:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "p8jhp8l5pfjm",
"name": "IdentityX Production Environments - EMEA Environment",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "Issue: Cloud Services team have noticed a ~7 minute degradation on EMEA VPC starting from 10:06-10:13 AM UTC, which resulted in 1608 requests having been impacted at the time.\n\nImpact: Only some of requests were affected in EMEA region at the time of the service degradation.\n\nAction: Since 10:13 AM UTC, services have been restored entirely, and our Cloud Team are looking into the cause.",
"created_at": "2026-07-20T14:31:20.972+01:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-07-20T14:31:20.972+01:00",
"id": "bjnjbd0n10r7",
"incident_id": "qhzskt9gcd42",
"status": "monitoring",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-07-20T14:31:20.972+01:00",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": "2026-07-20T14:31:20.972+01:00",
"name": "Degraded IdentityX EMEA performance",
"page_id": "n16xlzq18bm5",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2026-07-20T20:51:47.912+01:00",
"scheduled_auto_completed": false,
"scheduled_auto_in_progress": false,
"scheduled_for": null,
"scheduled_remind_prior": false,
"scheduled_reminded_at": null,
"scheduled_until": null,
"shortlink": "https://stspg.io/c6jdwny0g4hm",
"started_at": "2026-07-20T14:31:20.916+01:00",
"status": "resolved",
"updated_at": "2026-07-20T20:51:47.930+01:00"
},
{
"components": [
{
"created_at": "2023-03-08T16:42:27.902+00:00",
"description": null,
"group_id": null,
"id": "df8pmqx84m63",
"name": "Daon Support Help Center",
"page_id": "n16xlzq18bm5",
"position": 5,
"showcase": false,
"start_date": "2023-03-08T05:00:00.000+00:00",
"status": "operational",
"updated_at": "2025-02-05T12:36:21.112+00:00"
}
],
"created_at": "2025-02-05T12:33:05.914+00:00",
"id": "13tszlgt4v79",
"impact": "maintenance",
"impact_override": null,
"incident_updates": [
{
"affected_components": [
{
"code": "df8pmqx84m63",
"name": "Daon Support Help Center",
"new_status": "operational",
"old_status": "under_maintenance"
}
],
"body": "The scheduled maintenance has been completed.",
"created_at": "2025-02-05T12:36:21.179+00:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2025-02-05T12:36:21.179+00:00",
"id": "7059gy4m209v",
"incident_id": "13tszlgt4v79",
"status": "completed",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2025-02-05T12:36:21.179+00:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "df8pmqx84m63",
"name": "Daon Support Help Center",
"new_status": "under_maintenance",
"old_status": "operational"
}
],
"body": "Scheduled maintenance is currently in progress. We will provide updates as necessary.",
"created_at": "2025-02-05T12:34:24.201+00:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2025-02-05T12:34:24.201+00:00",
"id": "dh3qbhyp3nf8",
"incident_id": "13tszlgt4v79",
"status": "in_progress",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2025-02-05T12:34:24.201+00:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "df8pmqx84m63",
"name": "Daon Support Help Center",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "We will be undergoing scheduled maintenance during this time.",
"created_at": "2025-02-05T12:33:05.962+00:00",
"custom_tweet": null,
"deliver_notifications": false,
"display_at": "2025-02-05T12:33:05.962+00:00",
"id": "wvqdwy6b0tp2",
"incident_id": "13tszlgt4v79",
"status": "scheduled",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2025-02-05T12:33:05.962+00:00",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": null,
"name": "Test, please, ignore2",
"page_id": "n16xlzq18bm5",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2025-02-05T12:36:21.179+00:00",
"scheduled_auto_completed": true,
"scheduled_auto_in_progress": true,
"scheduled_for": "2025-02-05T12:34:00.000+00:00",
"scheduled_remind_prior": false,
"scheduled_reminded_at": null,
"scheduled_until": "2025-02-05T12:36:00.000+00:00",
"shortlink": "https://stspg.io/5sz06yrswqyl",
"started_at": "2025-02-05T12:33:05.910+00:00",
"status": "completed",
"updated_at": "2025-02-05T12:36:21.202+00:00"
},
{
"components": [
{
"created_at": "2023-03-08T16:42:27.902+00:00",
"description": null,
"group_id": null,
"id": "df8pmqx84m63",
"name": "Daon Support Help Center",
"page_id": "n16xlzq18bm5",
"position": 5,
"showcase": false,
"start_date": "2023-03-08T05:00:00.000+00:00",
"status": "operational",
"updated_at": "2025-02-05T12:36:21.112+00:00"
}
],
"created_at": "2025-02-05T12:09:33.389+00:00",
"id": "8vtq46my69ll",
"impact": "maintenance",
"impact_override": null,
"incident_updates": [
{
"affected_components": null,
"body": "The scheduled maintenance has been completed.",
"created_at": "2025-02-05T12:12:21.101+00:00",
"custom_tweet": null,
"deliver_notifications": false,
"display_at": "2025-02-05T12:12:21.101+00:00",
"id": "hsrl1bbj6gy1",
"incident_id": "8vtq46my69ll",
"status": "completed",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2025-02-05T12:12:21.101+00:00",
"wants_twitter_update": false
},
{
"affected_components": null,
"body": "Scheduled maintenance is currently in progress. We will provide updates as necessary.",
"created_at": "2025-02-05T12:10:21.417+00:00",
"custom_tweet": null,
"deliver_notifications": false,
"display_at": "2025-02-05T12:10:21.417+00:00",
"id": "syj10ny0msz6",
"incident_id": "8vtq46my69ll",
"status": "in_progress",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2025-02-05T12:10:21.417+00:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "df8pmqx84m63",
"name": "Daon Support Help Center",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "Test",
"created_at": "2025-02-05T12:09:33.442+00:00",
"custom_tweet": null,
"deliver_notifications": false,
"display_at": "2025-02-05T12:09:33.442+00:00",
"id": "nrtr9bz1z57m",
"incident_id": "8vtq46my69ll",
"status": "scheduled",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2025-02-05T12:09:33.442+00:00",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": null,
"name": "Test, please, ignore",
"page_id": "n16xlzq18bm5",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2025-02-05T12:12:21.101+00:00",
"scheduled_auto_completed": true,
"scheduled_auto_in_progress": true,
"scheduled_for": "2025-02-05T12:10:00.000+00:00",
"scheduled_remind_prior": false,
"scheduled_reminded_at": null,
"scheduled_until": "2025-02-05T12:12:00.000+00:00",
"shortlink": "https://stspg.io/g4v8gz67qg0f",
"started_at": "2025-02-05T12:09:33.384+00:00",
"status": "completed",
"updated_at": "2025-02-05T12:12:21.121+00:00"
},
{
"components": [],
"created_at": "2023-05-05T18:24:37.968+01:00",
"id": "q2jyt49m4w8c",
"impact": "none",
"impact_override": null,
"incident_updates": [
{
"affected_components": null,
"body": "EMEA DobS Web App is down",
"created_at": "2023-05-05T18:24:38.011+01:00",
"custom_tweet": null,
"deliver_notifications": false,
"display_at": "2023-05-05T18:24:38.011+01:00",
"id": "364jfcnhr8q3",
"incident_id": "q2jyt49m4w8c",
"status": "resolved",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2023-05-05T18:24:38.011+01:00",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": null,
"name": "EMEA DobS Web App is down",
"page_id": "n16xlzq18bm5",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2023-05-05T18:24:38.011+01:00",
"scheduled_auto_completed": false,
"scheduled_auto_in_progress": false,
"scheduled_for": null,
"scheduled_remind_prior": false,
"scheduled_reminded_at": null,
"scheduled_until": null,
"shortlink": "https://stspg.io/36hsjsyl3g2k",
"started_at": "2023-05-05T18:24:37.963+01:00",
"status": "resolved",
"updated_at": "2023-05-05T18:24:38.022+01:00"
},
{
"components": [],
"created_at": "2022-10-28T16:32:29.128+01:00",
"id": "ty6k2t5dh0ps",
"impact": "minor",
"impact_override": null,
"incident_updates": [
{
"affected_components": [
{
"code": "f08s32qh91lk",
"name": "AP-Northeast-1",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "This incident has been resolved.",
"created_at": "2022-11-02T07:57:18.835+00:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2022-11-02T07:57:18.835+00:00",
"id": "dkdq9rcmc1bh",
"incident_id": "ty6k2t5dh0ps",
"status": "resolved",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2022-11-02T07:57:18.835+00:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "f08s32qh91lk",
"name": "AP-Northeast-1",
"new_status": "operational",
"old_status": "degraded_performance"
}
],
"body": "We are continuing to investigate this issue.",
"created_at": "2022-11-02T07:57:00.622+00:00",
"custom_tweet": null,
"deliver_notifications": false,
"display_at": "2022-11-02T07:57:00.622+00:00",
"id": "8hnx60s7sbvb",
"incident_id": "ty6k2t5dh0ps",
"status": "investigating",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2022-11-02T07:57:00.622+00:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "f08s32qh91lk",
"name": "AP-Northeast-1",
"new_status": "degraded_performance",
"old_status": "degraded_performance"
}
],
"body": "We are continuing to investigate this issue.",
"created_at": "2022-10-28T16:32:50.687+01:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2022-10-28T16:32:50.687+01:00",
"id": "3zlmztmqfn3z",
"incident_id": "ty6k2t5dh0ps",
"status": "investigating",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2022-10-28T16:32:50.687+01:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "f08s32qh91lk",
"name": "AP-Northeast-1",
"new_status": "degraded_performance",
"old_status": "operational"
}
],
"body": "Our monitoring systems have detected anomalies in the [AWS REGION].\r\n\r\nWe are investigating this and will confirm if this is an incident within 30 minutes.",
"created_at": "2022-10-28T16:32:29.205+01:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2022-10-28T16:32:29.205+01:00",
"id": "d26k3lw358dt",
"incident_id": "ty6k2t5dh0ps",
"status": "investigating",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2022-10-28T16:32:29.205+01:00",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": null,
"name": "Anomalies detected",
"page_id": "n16xlzq18bm5",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2022-11-02T07:57:18.835+00:00",
"scheduled_auto_completed": false,
"scheduled_auto_in_progress": false,
"scheduled_for": null,
"scheduled_remind_prior": false,
"scheduled_reminded_at": null,
"scheduled_until": null,
"shortlink": "https://stspg.io/hbs1kl1r7wfn",
"started_at": "2022-10-28T16:32:29.123+01:00",
"status": "resolved",
"updated_at": "2023-03-21T14:11:50.898+00:00"
},
{
"components": [],
"created_at": "2022-10-07T11:28:27.139+01:00",
"id": "23z5w9s1m4j9",
"impact": "major",
"impact_override": null,
"incident_updates": [
{
"affected_components": [
{
"code": "f08s32qh91lk",
"name": "AP-Northeast-1",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "This incident has now been resolved and systems are fully operational. Our teams are standing down.\r\n\r\nA post-mortem detailing the root cause, solution and planned remediation steps will be shared within 3 - 5 business days.",
"created_at": "2022-10-07T11:31:27.382+01:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2022-10-07T11:31:27.382+01:00",
"id": "qm46jcgncnjz",
"incident_id": "23z5w9s1m4j9",
"status": "resolved",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2022-10-07T11:31:27.382+01:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "f08s32qh91lk",
"name": "AP-Northeast-1",
"new_status": "operational",
"old_status": "partial_outage"
}
],
"body": "A solution has been applied to resolve this issue. \r\n\r\nAll services are operational. Our teams will continue to monitor the system status and provide a further update within 60 minutes. \r\n\r\nIf you are still experiencing any issues or have additional questions, please contact our Support Team via https://support.daon.com/.",
"created_at": "2022-10-07T11:31:07.990+01:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2022-10-07T11:31:07.990+01:00",
"id": "lcrd9cwc3w8r",
"incident_id": "23z5w9s1m4j9",
"status": "monitoring",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2022-10-07T11:31:07.990+01:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "f08s32qh91lk",
"name": "AP-Northeast-1",
"new_status": "partial_outage",
"old_status": "partial_outage"
}
],
"body": "We are continuing to investigate this issue.",
"created_at": "2022-10-07T11:30:18.249+01:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2022-10-07T11:30:18.249+01:00",
"id": "lc7bqczqwklf",
"incident_id": "23z5w9s1m4j9",
"status": "investigating",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2022-10-07T11:30:18.249+01:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "f08s32qh91lk",
"name": "AP-Northeast-1",
"new_status": "partial_outage",
"old_status": "degraded_performance"
}
],
"body": "We can confirm that there are issues affecting our [AWS REGION] systems. \r\n\r\nOur team are actively working to identify the cause and prepare remediation steps. \r\n\r\nAn update on the status of this incident will be posted within 60 minutes.",
"created_at": "2022-10-07T11:29:48.589+01:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2022-10-07T11:29:48.589+01:00",
"id": "br28tqdxf7zf",
"incident_id": "23z5w9s1m4j9",
"status": "investigating",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2022-10-07T11:29:48.589+01:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "f08s32qh91lk",
"name": "AP-Northeast-1",
"new_status": "degraded_performance",
"old_status": "operational"
}
],
"body": "Our monitoring systems have detected anomalies in the [AWS REGION].\r\n\r\nWe are investigating this and will confirm if this is an incident within 30 minutes.",
"created_at": "2022-10-07T11:28:27.206+01:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2022-10-07T11:28:27.206+01:00",
"id": "9x50h29mfk9m",
"incident_id": "23z5w9s1m4j9",
"status": "investigating",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2022-10-07T11:28:27.206+01:00",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": "2022-10-07T11:31:07.990+01:00",
"name": "Anomalies detected",
"page_id": "n16xlzq18bm5",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2022-10-07T11:31:27.382+01:00",
"scheduled_auto_completed": false,
"scheduled_auto_in_progress": false,
"scheduled_for": null,
"scheduled_remind_prior": false,
"scheduled_reminded_at": null,
"scheduled_until": null,
"shortlink": "https://stspg.io/3602rtlwrsjk",
"started_at": "2022-10-07T11:28:27.134+01:00",
"status": "resolved",
"updated_at": "2023-03-21T14:11:50.957+00:00"
},
{
"components": [],
"created_at": "2022-10-06T16:16:23.802+01:00",
"id": "13x95gm2w3rp",
"impact": "major",
"impact_override": null,
"incident_updates": [
{
"affected_components": [
{
"code": "f08s32qh91lk",
"name": "AP-Northeast-1",
"new_status": "operational",
"old_status": "partial_outage"
}
],
"body": "This incident has now been resolved and systems are fully operational. Our teams are standing down.\r\n\r\nA post-mortem detailing the root cause, solution and planned remediation steps will be shared within 3 - 5 business days.",
"created_at": "2022-10-06T16:22:53.686+01:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2022-10-06T16:22:53.686+01:00",
"id": "z1pgpl3m66ft",
"incident_id": "13x95gm2w3rp",
"status": "resolved",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2022-10-06T16:22:53.686+01:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "f08s32qh91lk",
"name": "AP-Northeast-1",
"new_status": "partial_outage",
"old_status": "partial_outage"
}
],
"body": "A solution has been applied to resolve this issue. \r\n\r\nAll services are operational. Our teams will continue to monitor the system status and provide a further update within 60 minutes. \r\n\r\nIf you are still experiencing any issues or have additional questions, please contact our Support Team via https://support.daon.com/.",
"created_at": "2022-10-06T16:22:42.754+01:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2022-10-06T16:22:42.754+01:00",
"id": "pydcdy8sdgsn",
"incident_id": "13x95gm2w3rp",
"status": "monitoring",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2022-10-06T16:22:42.754+01:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "f08s32qh91lk",
"name": "AP-Northeast-1",
"new_status": "partial_outage",
"old_status": "partial_outage"
}
],
"body": "Our teams are continuing to deploy the fix to our services.",
"created_at": "2022-10-06T16:22:31.771+01:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2022-10-06T16:22:31.771+01:00",
"id": "mdjgbwwngr89",
"incident_id": "13x95gm2w3rp",
"status": "identified",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2022-10-06T16:22:31.771+01:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "f08s32qh91lk",
"name": "AP-Northeast-1",
"new_status": "partial_outage",
"old_status": "partial_outage"
}
],
"body": "Our teams have identified the cause of this issue. \r\n\r\nWe are currently working on a fix to to get this resolved as soon as possible. \r\n\r\nAn update will be posted on the status of this fix within 60 minutes.",
"created_at": "2022-10-06T16:21:45.334+01:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2022-10-06T16:21:45.334+01:00",
"id": "bdv4l9n7nqfq",
"incident_id": "13x95gm2w3rp",
"status": "identified",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2022-10-06T16:21:45.334+01:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "f08s32qh91lk",
"name": "AP-Northeast-1",
"new_status": "partial_outage",
"old_status": "degraded_performance"
}
],
"body": "We can confirm that there are issues affecting our [AWS REGION] systems. \r\n\r\nOur team are actively working to identify the cause and prepare remediation steps. \r\n\r\nAn update on the status of this incident will be posted within 60 minutes.",
"created_at": "2022-10-06T16:16:56.706+01:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2022-10-06T16:16:56.706+01:00",
"id": "sz3jys4v6bm8",
"incident_id": "13x95gm2w3rp",
"status": "investigating",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2022-10-06T16:16:56.706+01:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "f08s32qh91lk",
"name": "AP-Northeast-1",
"new_status": "degraded_performance",
"old_status": "operational"
}
],
"body": "Our monitoring systems have detected anomalies in the [AWS REGION].\r\n\r\nWe are investigating this and will confirm if this is an incident within 30 minutes.",
"created_at": "2022-10-06T16:16:23.891+01:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2022-10-06T16:16:23.891+01:00",
"id": "5xn5mbrlr4g4",
"incident_id": "13x95gm2w3rp",
"status": "investigating",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2022-10-06T16:16:23.891+01:00",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": "2022-10-06T16:22:42.754+01:00",
"name": "Anomalies detected",
"page_id": "n16xlzq18bm5",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2022-10-06T16:22:53.686+01:00",
"scheduled_auto_completed": false,
"scheduled_auto_in_progress": false,
"scheduled_for": null,
"scheduled_remind_prior": false,
"scheduled_reminded_at": null,
"scheduled_until": null,
"shortlink": "https://stspg.io/6vhqg8ccbgk0",
"started_at": "2022-10-06T16:16:23.797+01:00",
"status": "resolved",
"updated_at": "2023-03-21T14:11:51.015+00:00"
},
{
"components": [],
"created_at": "2022-10-04T16:19:49.054+01:00",
"id": "3cpjm3bhr9d2",
"impact": "critical",
"impact_override": null,
"incident_updates": [
{
"affected_components": [
{
"code": "f08s32qh91lk",
"name": "AP-Northeast-1",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "This incident has now been resolved and systems are fully operational. Our teams are standing down.\r\n\r\nA post-mortem detailing the root cause, solution and planned remediation steps will be shared within 3 - 5 business days.",
"created_at": "2022-10-04T16:26:25.993+01:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2022-10-04T16:26:25.993+01:00",
"id": "dclww7srzckn",
"incident_id": "3cpjm3bhr9d2",
"status": "resolved",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2022-10-04T16:26:25.993+01:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "f08s32qh91lk",
"name": "AP-Northeast-1",
"new_status": "operational",
"old_status": "major_outage"
}
],
"body": "This incident has now been resolved and systems are fully operational. Our teams are standing down.\r\n\r\nA post-mortem detailing the root cause, solution and planned remediation steps will be shared within 3 - 5 business days.",
"created_at": "2022-10-04T16:26:07.184+01:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2022-10-04T16:26:07.184+01:00",
"id": "950g2qxgly4b",
"incident_id": "3cpjm3bhr9d2",
"status": "investigating",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2022-10-04T16:26:07.184+01:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "f08s32qh91lk",
"name": "AP-Northeast-1",
"new_status": "major_outage",
"old_status": "major_outage"
}
],
"body": "This incident has now been resolved and systems are fully operational. Our teams are standing down.\r\n\r\nA post-mortem detailing the root cause, solution and planned remediation steps will be shared within 3 - 5 business days.",
"created_at": "2022-10-04T16:25:09.583+01:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2022-10-04T16:25:09.583+01:00",
"id": "slkjqhg4nfmf",
"incident_id": "3cpjm3bhr9d2",
"status": "investigating",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2022-10-04T16:25:09.583+01:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "f08s32qh91lk",
"name": "AP-Northeast-1",
"new_status": "major_outage",
"old_status": "major_outage"
}
],
"body": "We are continuing to investigate this issue.",
"created_at": "2022-10-04T16:23:25.922+01:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2022-10-04T16:23:25.922+01:00",
"id": "np321565jhz5",
"incident_id": "3cpjm3bhr9d2",
"status": "investigating",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2022-10-04T16:23:25.922+01:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "f08s32qh91lk",
"name": "AP-Northeast-1",
"new_status": "major_outage",
"old_status": "degraded_performance"
}
],
"body": "We can confirm that there are issues affecting our [AWS REGION] systems. \r\n\r\nOur team are actively working to identify the cause and prepare remediation steps. \r\n\r\nAn update on the status of this incident will be posted within 60 minutes.",
"created_at": "2022-10-04T16:22:21.768+01:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2022-10-04T16:22:21.768+01:00",
"id": "flv62ym6s6rm",
"incident_id": "3cpjm3bhr9d2",
"status": "investigating",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2022-10-04T16:22:21.768+01:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "f08s32qh91lk",
"name": "AP-Northeast-1",
"new_status": "degraded_performance",
"old_status": "operational"
}
],
"body": "We are continuing to investigate this issue.",
"created_at": "2022-10-04T16:20:52.170+01:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2022-10-04T16:20:52.170+01:00",
"id": "bzbpqbqpwprt",
"incident_id": "3cpjm3bhr9d2",
"status": "investigating",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2022-10-04T16:20:52.170+01:00",
"wants_twitter_update": false
},
{
"affected_components": null,
"body": "Our monitoring systems have detected anomalies in the [AWS REGION].\r\n\r\nWe are investigating this and will confirm if this is an incident within 30 minutes.",
"created_at": "2022-10-04T16:19:49.112+01:00",
"custom_tweet": null,
"deliver_notifications": false,
"display_at": "2022-10-04T16:19:49.112+01:00",
"id": "j6f0yxk2380z",
"incident_id": "3cpjm3bhr9d2",
"status": "investigating",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2022-10-04T16:19:49.112+01:00",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": null,
"name": "Anomalies detected",
"page_id": "n16xlzq18bm5",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2022-10-04T16:26:25.993+01:00",
"scheduled_auto_completed": false,
"scheduled_auto_in_progress": false,
"scheduled_for": null,
"scheduled_remind_prior": false,
"scheduled_reminded_at": null,
"scheduled_until": null,
"shortlink": "https://stspg.io/6vbp5dysrzj9",
"started_at": "2022-10-04T16:19:49.046+01:00",
"status": "resolved",
"updated_at": "2023-03-21T14:11:51.071+00:00"
},
{
"components": [],
"created_at": "2022-09-16T09:07:49.321+01:00",
"id": "3ybyg6wqncx3",
"impact": "minor",
"impact_override": null,
"incident_updates": [
{
"affected_components": [
{
"code": "2v8x6w5w51ft",
"name": "Test component 2",
"new_status": "operational",
"old_status": "degraded_performance"
}
],
"body": "We have received confirmation all services in [SPECIFY REGION, COUNTRY] are operational. Root cause and more details about planned remediation steps will be shared in 5 business days.",
"created_at": "2022-09-16T09:10:57.678+01:00",
"custom_tweet": null,
"deliver_notifications": false,
"display_at": "2022-09-16T09:10:57.678+01:00",
"id": "lg76z8drvhzz",
"incident_id": "3ybyg6wqncx3",
"status": "resolved",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2022-09-16T09:10:57.678+01:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "2v8x6w5w51ft",
"name": "Test component 2",
"new_status": "degraded_performance",
"old_status": "degraded_performance"
}
],
"body": "We have the solution in place for the issue in our [SPECIFY REGION, COUNTRY]. All services are operational. If you are still experiencing any issues or have additional questions you can reach our support staff at [email protected] or submit ticket via our portal https://support.daon.com/",
"created_at": "2022-09-16T09:10:17.950+01:00",
"custom_tweet": null,
"deliver_notifications": false,
"display_at": "2022-09-16T09:10:17.950+01:00",
"id": "8v63llk85g2w",
"incident_id": "3ybyg6wqncx3",
"status": "monitoring",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2022-09-16T09:10:17.950+01:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "2v8x6w5w51ft",
"name": "Test component 2",
"new_status": "degraded_performance",
"old_status": "degraded_performance"
}
],
"body": "We’ve identified the cause of the issue in our [SPECIFY REGION, COUNTRY]. Our teams are working to get this resolved as soon as possible. This status page will be updated every [XX] minutes",
"created_at": "2022-09-16T09:09:42.535+01:00",
"custom_tweet": null,
"deliver_notifications": false,
"display_at": "2022-09-16T09:09:42.535+01:00",
"id": "984stv9y2mcv",
"incident_id": "3ybyg6wqncx3",
"status": "identified",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2022-09-16T09:09:42.535+01:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "2v8x6w5w51ft",
"name": "Test component 2",
"new_status": "degraded_performance",
"old_status": "degraded_performance"
}
],
"body": "We’re aware of an issue in our [SPECIFY REGION, COUNTRY] and working to identify the cause and appropriate steps to remediate. This status page will be updated every [XX] minutes",
"created_at": "2022-09-16T09:08:56.871+01:00",
"custom_tweet": null,
"deliver_notifications": false,
"display_at": "2022-09-16T09:08:56.871+01:00",
"id": "gfl3jjbrvch7",
"incident_id": "3ybyg6wqncx3",
"status": "investigating",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2022-09-16T09:08:56.871+01:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "2v8x6w5w51ft",
"name": "Test component 2",
"new_status": "degraded_performance",
"old_status": "operational"
}
],
"body": "Our monitoring system has detected anomalies in [SPECIFY COUNTRY, REGION]. Our teams will proceed with further investigation. This status page will be updated every [XX] minutes.",
"created_at": "2022-09-16T09:07:49.401+01:00",
"custom_tweet": null,
"deliver_notifications": false,
"display_at": "2022-09-16T09:07:49.401+01:00",
"id": "bnbgcrvctkq7",
"incident_id": "3ybyg6wqncx3",
"status": "investigating",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2022-09-16T09:07:49.401+01:00",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": "2022-09-16T09:10:17.950+01:00",
"name": "Anomalies detected",
"page_id": "n16xlzq18bm5",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2022-09-16T09:10:57.678+01:00",
"scheduled_auto_completed": false,
"scheduled_auto_in_progress": false,
"scheduled_for": null,
"scheduled_remind_prior": false,
"scheduled_reminded_at": null,
"scheduled_until": null,
"shortlink": "https://stspg.io/4czb0zwh398l",
"started_at": "2022-09-16T09:07:49.316+01:00",
"status": "resolved",
"updated_at": "2023-03-21T14:11:51.125+00:00"
},
{
"components": [],
"created_at": "2022-08-29T10:16:52.220+01:00",
"id": "m47c177rgd3v",
"impact": "critical",
"impact_override": null,
"incident_updates": [
{
"affected_components": [
{
"code": "tnwwv5lp5vlc",
"name": "Test component",
"new_status": "operational",
"old_status": "major_outage"
}
],
"body": "We have received confirmation all services in [SPECIFY REGION, COUNTRY] are operational. Root cause and more details about planned remediation steps will be shared in 5 business days.",
"created_at": "2022-09-15T09:55:09.589+01:00",
"custom_tweet": null,
"deliver_notifications": false,
"display_at": "2022-09-15T09:55:09.589+01:00",
"id": "psxmj7mzp339",
"incident_id": "m47c177rgd3v",
"status": "resolved",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2022-09-15T09:55:09.589+01:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "tnwwv5lp5vlc",
"name": "Test component",
"new_status": "major_outage",
"old_status": "major_outage"
}
],
"body": "We have the solution in place for the issue in our [SPECIFY REGION, COUNTRY]. All services are operational. If you are still experiencing any issues or have additional questions you can reach our support staff at [email protected] or submit ticket via our portal https://support.daon.com/",
"created_at": "2022-09-15T09:54:52.986+01:00",
"custom_tweet": null,
"deliver_notifications": false,
"display_at": "2022-09-15T09:54:52.986+01:00",
"id": "hxy3zz8s3n5s",
"incident_id": "m47c177rgd3v",
"status": "monitoring",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2022-09-15T09:54:52.986+01:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "tnwwv5lp5vlc",
"name": "Test component",
"new_status": "major_outage",
"old_status": "operational"
}
],
"body": "We are continuing to work on a fix for this issue.",
"created_at": "2022-09-15T09:53:42.800+01:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2022-09-15T09:53:42.800+01:00",
"id": "2khf8487xjzd",
"incident_id": "m47c177rgd3v",
"status": "identified",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2022-09-15T09:53:42.800+01:00",
"wants_twitter_update": false
},
{
"affected_components": null,
"body": "We’ve identified the cause of the issue in our [SPECIFY REGION, COUNTRY]. Our teams are working to get this resolved as soon as possible. This status page will be updated every [XX] minutes",
"created_at": "2022-09-15T09:52:24.888+01:00",
"custom_tweet": null,
"deliver_notifications": false,
"display_at": "2022-09-15T09:52:24.888+01:00",
"id": "rxgbd6svhs1k",
"incident_id": "m47c177rgd3v",
"status": "identified",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2022-09-15T09:52:24.888+01:00",
"wants_twitter_update": false
},
{
"affected_components": null,
"body": "[Comment from Opsgenie]Jira acknowledged alert: \"[Triggered on {host:tonik-prod-intproxy-a1}] [HAProxy] Anomalous number of frontend 5xx HTTP responses for host: tonik-prod-intpro\"",
"created_at": "2022-08-29T10:19:54.085+01:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2022-08-29T10:19:54.085+01:00",
"id": "26r9zwkb8zhq",
"incident_id": "m47c177rgd3v",
"status": "investigating",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2022-08-29T10:19:54.085+01:00",
"wants_twitter_update": false
},
{
"affected_components": null,
"body": "Test notification, please, ignore\n\n\n*Immediate attention is required!*\n\n\nNotify:\n\n\n@jira-Test-Incident \n\n\n@opsgenie-Test-Opsgenie\n\n\n!https://p.datadoghq.eu/snapshot/view/dd-snapshots-eu1-prod/org_1000030353/2022-08-29/31f05f3eabac408aa0ba915d35a0f7b4ee9a1a96.png!\n\n\nAt least *100%* of *{{avg:haproxy.frontend.response.5xx{*}}}* values have been more than *2* deviations *above* the predicted values during the *last 15m*.\n\n\nThe monitor was last triggered at Mon Aug 29 2022 09:15:31 UTC.\n\n----\n\n\n\n[[Monitor Status|https://app.datadoghq.eu/monitors/6146791?to_ts=1661764831000\u0026group=host%3Atonik-prod-intproxy-a1\u0026from_ts=1661763631000]] · [[Edit Monitor|https://app.datadoghq.eu/monitors#6146791/edit]] · [[View tonik-prod-intproxy-a1|https://app.datadoghq.eu/infrastructure?filter=tonik-prod-intproxy-a1]] · [[Show Processes|https://app.datadoghq.eu/process?sort=memory%2CDESC\u0026to_ts=1661764951000\u0026from_ts=1661763631000\u0026live=false\u0026showSummaryGraphs=true\u0026query=host%3Atonik-prod-intproxy-a1]] · [[Related Logs|https://app.datadoghq.eu/logs?query=host%3A%22tonik-prod-intproxy-a1%22\u0026from_ts=1661763631000\u0026to_ts=1661764831000\u0026live=false]]",
"created_at": "2022-08-29T10:16:52.261+01:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2022-08-29T10:16:52.261+01:00",
"id": "vb845nz9zgqc",
"incident_id": "m47c177rgd3v",
"status": "investigating",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2022-08-29T10:16:52.261+01:00",
"wants_twitter_update": false
}
],
"metadata": {
"opsgenie": {
"fromOG": true
}
},
"monitoring_at": "2022-09-15T09:54:52.986+01:00",
"name": "[Triggered on {host:tonik-prod-intproxy-a1}] [HAProxy] Anomalous number of frontend 5xx HTTP responses for host: tonik-prod-intpro",
"page_id": "n16xlzq18bm5",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2022-09-15T09:55:09.589+01:00",
"scheduled_auto_completed": false,
"scheduled_auto_in_progress": false,
"scheduled_for": null,
"scheduled_remind_prior": false,
"scheduled_reminded_at": null,
"scheduled_until": null,
"shortlink": "https://stspg.io/s4dm3ty505cw",
"started_at": "2022-08-29T10:16:52.212+01:00",
"status": "resolved",
"updated_at": "2023-03-21T14:11:51.184+00:00"
}
],
"page": {
"id": "n16xlzq18bm5",
"name": "Daon",
"url": "https://status.daon.com"
},
"status": {
"description": "All Systems Operational",
"indicator": "none"
}
}