Snapshot 18203
Normalized text
Scripts and page chrome removed; this is what change detection compares.
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"postmortem_body": "**API v3 Partial Downtime** \n**Date:** 02 April 2026 \n **Service Impacted:** api-v3 \n **Impact Scope:** Services depending on api-v3 experienced degraded functionality\n\n**Summary** \nOn April 2nd, api-v3 experienced partial downtime due to a database performance issue. A database query caused contention within the database, leading to increased resource utilization and degraded responsiveness of api-v3 pods. \nAs a result, api-v3 instances were intermittently failing health checks and restarting, which further amplified database load and connection pressure.\n\n**Impact**\n\n* Degraded performance and intermittent unavailability of api-v3\n* Increased error rates for dependent services\n* Elevated database CPU usage and connection counts\n\n\n\n**Root Cause** \nThe incident was caused by a database query that partially blocked operations within the database. This led to:\n\n* Query contention and locking behavior\n* Increased execution times for other queries\n* Accumulation of database connections from api-v3 pods\n\nThis combination resulted in reduced system responsiveness and instability in api-v3.\n\n**Mitigation \u0026 Resolution**\n\n* Problematic long-running queries were identified and terminated\n* The affected query was optimized to improve performance and reduce locking behavior\n\nFollowing these actions, system performance returned to normal and stability was restored.\n\n**Follow-up Actions**\n\n* Optimize database query performance related to the incident\n* Improve monitoring and alerting for long-running or blocking queries\n* Evaluate database connection handling and limits in api-v3\n* Consider implementing specific query timeouts and safeguards to prevent similar issues\n\n\n\n**Current Status** \nThe issue has been resolved, and the system has remained stable since the fix was applied.",
"postmortem_body_last_updated_at": "2026-04-07T08:30:06.181Z",
"postmortem_ignored": false,
"postmortem_notified_subscribers": true,
"postmortem_notified_twitter": true,
"postmortem_published_at": "2026-04-07T08:29:13.086Z",
"reminder_intervals": null,
"resolved_at": "2026-04-02T19:25:05.762Z",
"scheduled_auto_completed": false,
"scheduled_auto_in_progress": false,
"scheduled_for": null,
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"shortlink": "https://stspg.io/533xthszs0xs",
"started_at": "2026-04-02T12:50:51.431Z",
"status": "resolved",
"updated_at": "2026-04-07T08:30:56.810Z"
},
{
"components": [],
"created_at": "2026-02-17T13:08:14.043Z",
"id": "d4jqxg9sfgm8",
"impact": "maintenance",
"impact_override": null,
"incident_updates": [
{
"affected_components": null,
"body": "The scheduled maintenance has been completed.",
"created_at": "2026-02-18T09:30:07.240Z",
"custom_tweet": null,
"deliver_notifications": false,
"display_at": "2026-02-18T09:30:07.240Z",
"id": "80j4p54l2676",
"incident_id": "d4jqxg9sfgm8",
"status": "completed",
"tweet_id": 2024053807299383300,
"twitter_updated_at": "2026-02-18T09:30:07.551Z",
"updated_at": "2026-02-18T09:30:07.552Z",
"wants_twitter_update": true
},
{
"affected_components": null,
"body": "Scheduled maintenance is currently in progress. We will provide updates as necessary.",
"created_at": "2026-02-18T08:00:07.800Z",
"custom_tweet": null,
"deliver_notifications": false,
"display_at": "2026-02-18T08:00:07.800Z",
"id": "mlrt4cw3r42k",
"incident_id": "d4jqxg9sfgm8",
"status": "in_progress",
"tweet_id": 2024031161069212200,
"twitter_updated_at": "2026-02-18T08:00:08.308Z",
"updated_at": "2026-02-18T08:00:08.310Z",
"wants_twitter_update": true
},
{
"affected_components": null,
"body": "We are implementing some changes regarding the subscription plans and AI reports.",
"created_at": "2026-02-17T13:08:14.080Z",
"custom_tweet": null,
"deliver_notifications": false,
"display_at": "2026-02-17T13:08:14.080Z",
"id": "pxyqdg1dwm40",
"incident_id": "d4jqxg9sfgm8",
"status": "scheduled",
"tweet_id": 2023746309577208000,
"twitter_updated_at": "2026-02-17T13:08:14.382Z",
"updated_at": "2026-02-17T13:08:14.384Z",
"wants_twitter_update": true
}
],
"metadata": {},
"monitoring_at": null,
"name": "Infrastructure Maintenance",
"page_id": "vb1s011cgcx2",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
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"postmortem_published_at": null,
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"resolved_at": "2026-02-18T09:30:07.240Z",
"scheduled_auto_completed": true,
"scheduled_auto_in_progress": true,
"scheduled_for": "2026-02-18T08:00:00.000Z",
"scheduled_remind_prior": false,
"scheduled_reminded_at": null,
"scheduled_until": "2026-02-18T09:30:00.000Z",
"shortlink": "https://stspg.io/hndmsqrzgft6",
"started_at": "2026-02-17T13:08:14.039Z",
"status": "completed",
"updated_at": "2026-02-18T09:30:07.563Z"
}
],
"page": {
"id": "vb1s011cgcx2",
"name": "Transifex",
"url": "https://status.transifex.com"
},
"status": {
"description": "All Systems Operational",
"indicator": "none"
}
}