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Verifiedfeaturebase.app Featurebase Trust Center Compliance and Security Overview This Trust Center provides transparent visibility into Featurebase's security, compliance, governance, and trust documentation, giving your procurement and security teams everything they need in one place. 22 Policies Questionnaire availablefeaturebase.app Compliance All active SOC 2 Type 2 Compliant 1 Frameworks 22 Policies 32 Subprocessors 0 Documents Featurebase is a modern customer support & product feedback platform We hold ourselves to a commitment to quality. To us, security is an essential part of that quality - not a layer that we add later, but something we build in from the start. The content available here details how we address security within our product, our supporting technology, and our operational practices. 22 Policies Internal policies that govern how we operate and protect customer data. Asset Management Policy Vulnerability Management Policy Encryption & Cryptographic Control Policy Acceptable Use Policy Logging Policy Access Control Policy Security Awareness & Training Policy Incident Response Policy 50 Controls Safeguards continuously monitored across our infrastructure and processes. Acceptable Use Access Rights Asset Inventory Automated Decision-Making Safeguards Change management Configuration management Configuration & Patch Management Credential Management 32 Subprocessors Third parties that process data on our behalf under strict contractual safeguards. AW Amazon Web Services (AWS) Amazon Web Services offers reliable, scalable, and inexpensive cloud computing services. Free to join, pay only for what you use. A Anthropic Claude is a next generation AI assistant built by Anthropic and trained to be safe, accurate, and secure to help you do your best work. A Attio Attio is the AI-native CRM that builds, scales and grows your company to the next level. B Betterstack Server logs. C Churnkey Cancellation flows and payment recovery emails. Resources Policies, whitepapers, and contacts for deeper information. Privacy Policy System status Privacy & Security Featurebase - Security Trust Center