Third Party Index

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Trust center
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https://eleks.com/trust-center/
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ELEKS’ Trust Centre
Software engineering partner trusted to deliver secure, compliant, and high-impact solutions at enterprise scale.
30+
Years on the market
20+
Years of cooperation with our oldest clients
90%
Of customers do more than one project with us
120+
Active client accounts
20+
Offices across 3 continents
View all locations
69
Net Promoter Score (NPS)
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Why transparency and predictable delivery matters
Software delivery risk extends beyond technical execution to encompass compliance validation, audit readiness, data sovereignty, and security assurance. Enterprises require partners who can demonstrate not just technical capability but systematic governance, transparency, accountability, and verifiable track records of customer success.
Why global enterprises trust ELEKS
ELEKS has over three decades of experience delivering complex software for regulated industries, including healthcare, finance, energy, and government. Supported by certifications such as ISO 9001, ISO 27001, SOC 2 Type II, and HITRUST e1, ELEKS adheres to globally recognized standards for quality and information security, providing the systematic risk management, data protection, and regulatory compliance assurance that enterprise buyers and their auditors require.
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What makes ELEKS a trusted
partner: client testimonials
Our satisfaction of ELEKS is very high, what really exceeded our expectations as the way they’ve helped us with the whole life cycle of digital product building. The way we work together, the partnership that we've grown over the last five years is really great.
Mark Williams
Digital Director
We are very happy with our ELEKS partnership; the dedication of the team is exceptional. We would certainly recommend ELEKS and would be happy to work with them again.
Mark Battcock
Digital Communication Director
Of all the different partners that TAIT works with, ELEKS in many ways is the one that’s been there the longest and that we trust the most. ELEKS has been a critical resource for us to develop our automation software
Eric Grossman
Chief Business Officer
ELEKS’ level of commitment is incredible. Over the years, it has acquired a deep knowledge of our systems and processes, and I can see that they really care about extending what we have built in the right way. The platform, developed and operated with ELEKS, is the foundation on which we became one of the 50 fastest-growing software companies in Germany.
Dr. Florian Fuchs
CTO
What impressed me about ELEKS is the culture. There is a very strong culture of discipline and performance, and software is a profession where discipline is very important. Good software development can only happen with a strong work ethic, and I think the ELEKS team really understands that.
Huntly Christie
CEO
Right from the start, we really liked ELEKS' commitment and engagement. They were very professional and very customer oriented. I think, without ELEKS it probably would not have been possible to have such a successful product in such a short period of time.
Caroline Aumeran
Head of Product Development
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How ELEKS ensures reliable
outcomes and client peace of mind
Transparency through client portal
ELEKS' proprietary Client Portal is a platform for automated tracking of project delivery progress and quality. Clients can view team velocity, code quality metrics, scope delivered, trend analysis, and bottlenecks daily, enhancing predictability and collaboration.
An enterprise-level solution based on our market-proven eCAP platform.
Visual representation of project data from different sources (JIRA, Azure DevOps, SonarQube).
Automated reporting that eliminates the need for manual data preparation.
You are always up to date: data is being gathered daily.
Delivery framework and process excellence
Product brief and feasibility validation
Strategic alignment, business case development, and a roadmap tailored to your vision.
User-centered product and service design
Rapid prototyping and validated user experience, ensuring solutions meet real user needs before significant development investment.
Agile product delivery
Taking concepts from idea to production release within 3-6 months with agile methodologies and AI-enhanced development practices.
Performance and growth
Ensuring your product's ongoing relevance through performance monitoring, regular maintenance, and iterative improvements informed by user interactions and market feedback.
Risk management and flexible cooperation models
Our services are built around three flexible cooperation models: fixed-price, milestone-based payments for well-defined scopes; time-and-materials with budget caps for evolving requirements; and performance-based SLAs for efficiency-driven engagements. Each model balances risk sharing, accountability, and scope flexibility to align our commercial success directly with your project outcomes.
Fixed price
(milestone-based payments)
Ideal for well-defined scopes, this model ensures predictability and budget control through milestone-based payments with relatively low scope flexibility.
Quality-based SLAs
(time and material with a budget cap)
Designed for applications and products with evolving scope, this model sets a budget ceiling while allowing flexibility. A conditional final payment ensures our accountability for delivering to agreed quality standards.
Performance-based SLAs
(time and material with SLAs)
Best suited for performance-driven engagements, this model tracks delivery efficiency against Service Level Agreements, offering scope flexibility and control over team performance without strict budget constraints.
Our certifications and industry recognition
Quality and security certifications
Awards and industry recognition
Partnerships and technology credibility
ISO 9001: Quality Management
Verifies consistent process quality and delivery excellence, ensuring predictable outcomes across complex, multi-year engagements.
ISO 27001: Information Security Management
Protects sensitive data throughout the development lifecycle, reducing exposure to breaches and regulatory penalties.
SOC 2 Type II Audit
Provides independent verification of controls for security, availability, processing integrity, confidentiality, and privacy. This third-party assurance streamlines vendor due diligence and accelerates procurement for enterprise buyers.
HITRUST e1 Certification
Demonstrates readiness for healthcare's most demanding data protection requirements, de-risking HIPAA compliance, and enabling faster deployment in clinical environments.
Global Outsourcing 100
(IAOP)
Consistently ranked among the world's leading service providers for 11 consecutive years based on verified client references, delivery quality metrics, and innovation capability.
Security Product of the Year
(2025 Business Awards UK)
ELEKS' Compliance Automation Platform (eCAP) recognized for measurable impact on cybersecurity posture and regulatory compliance efficiency.
Employer Brand Excellence
(Best Employer Brand Awards Adria, Employer Branding Stars Award)
Recognized for an organizational culture that attracts and retains top engineering talent across 10+ countries, ensuring stable, experienced teams for long-term client partnerships.
Cloud partnerships. AWS, Microsoft Azure, and Google Cloud expertise backed by certified architects and proven migration frameworks for secure, scalable cloud-native transformation.
Certified specialist depth. Our delivery specialists hold active certifications from AWS, Microsoft, PMI, and Nielsen/Norman Group, ensuring your teams benefit from current best practices and vendor-supported expertise.
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Trusted outcomes for regulated
industries
01
Healthcare, pharma, and life sciences.
ITRUST-certified delivery supporting HIPAA compliance, clinical interoperability (FHIR, HL7), and FDA-regulated device software. Our portfolio includes custom healthcare software, patient platforms, EMR/EHR apps, telemedicine, and solutions for the pharma sector.
Knowledge Transfer and Support of Pharma IT Infrastructure
View case study
02
Financial services.
Secure implementation of portfolio management systems, multi-currency investment accounting platforms, digital client onboarding solutions, and compliance automation tools meeting key finance industry regulations and standards.
Building an Enterprise Suite for the Financial Services Industry
View case study
03
Energy and utilities.
Crisis-tested grid management platforms, including ELEKS' DAKAR grid simulation system, smart grid management solutions, and energy solutions integration under stringent reliability and cybersecurity frameworks.
How European Gas Market Data Went Digital for the First Time
View case study
04
Government and public sector.
Software delivery for mission-critical public services, including the development of Ukraine's e-Excise system. We digitize essential operations and modernize legacy systems while ensuring advanced data protection and cybersecurity for the government sector.
A Government Agency Achieves 50x Productivity Growth through Digitalisation
View case study
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What's new at ELEKS
News
ELEKS Earns Top-Tier Scores in 2026 IAOP® Global Outsourcing 100® Evaluation
View article
News
ELEKS Successfully Completes Key International Compliance Audits, Strengthening Global Trust and Security Excellence
View article
News
ELEKS Partners With Databricks to Accelerate Enterprise Data & AI Innovation
View article
News
ELEKS Wins IIBA Partner Award for Professional Development in Business Analysis
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News
ELEKS Recognised Among the Top 100 Software Development Companies in the USA in 2026
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News
ELEKS Joins InSensoPro Project to Advance High-Performance Optics Manufacturing
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News
ELEKS and inno2grid Partner to Accelerate Utility 4.0 Transformation at E-world 2026
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News
ELEKS Named Finalist at the UK Customer Satisfaction Awards 2026
View article
Read more news
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Ready to explore how ELEKS' trusted delivery practices can accelerate your most critical initiatives?
What our customers say
The breadth of knowledge and understanding that ELEKS has within its walls allows us to leverage that expertise to make superior deliverables for our customers. When you work with ELEKS, you are working with the top 1% of the aptitude and engineering excellence of the whole country.
Sam Fleming
President, Fleming-AOD
Right from the start, we really liked ELEKS’ commitment and engagement. They came to us with their best people to try to understand our context, our business idea, and developed the first prototype with us. They were very professional and very customer oriented. I think, without ELEKS it probably would not have been possible to have such a successful product in such a short period of time.
Caroline Aumeran
Head of Product Development, appygas
ELEKS has been involved in the development of a number of our consumer-facing websites and mobile applications that allow our customers to easily track their shipments, get the information they need as well as stay in touch with us. We’ve appreciated the level of ELEKS’ expertise, responsiveness and attention to details.
Samer Awajan
CTO, Aramex