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Enterprise-Grade Security Enterprise-grade security. Built in - not bolted on. Foqal is built with security at its core. We employ industry-leading practices and maintain rigorous compliance standards to protect your organization's data. Request Security ResourcesView Certifications Compliance & Certifications We maintain industry-leading compliance certifications SOC 2 Type II Independently audited for security, availability, and confidentiality GDPR Compliant Full compliance with European data protection regulations HIPAA Aligned Healthcare data handling capabilities with BAA support CCPA Aligned California Consumer Privacy Act compliance for data rights How We Protect Your Data Multi-layered security measures to keep your information safe Data Encryption All data is encrypted at rest using AES-256 and in transit using TLS 1.3. Your data is protected with enterprise-grade encryption standards. Access Controls Role-based access control (RBAC) with support for SSO via SAML 2.0 and OAuth. Fine-grained permissions at every level. Infrastructure Security Hosted on SOC 2 compliant cloud infrastructure with multi-region redundancy, automated backups, and 99.99% uptime SLA. Privacy by Design Data minimization principles, configurable retention policies, and the ability to completely delete all data upon request. Audit Logging Comprehensive audit trails for all actions. Export logs to your SIEM for compliance and security monitoring. Incident Response 24/7 security monitoring with defined incident response procedures. You'll be notified of any security events immediately. Data Handling & Privacy We believe you should have complete control over your data. Foqal is designed with privacy-first principles to ensure your organization's information is handled responsibly. Data Ownership You retain full ownership of all your data. We never sell or share your information. Data Minimization We do not collect data unless it is required to provide you service. We know about every piece of data we collect and where it is at all times. Data Retention Configure retention policies to match your compliance requirements. Delete data anytime. AI & Data Processing Our AI models are designed with your privacy in mind: Your data is never used to train our AI models AI processing happens in isolated, secure environments Optional on-premise AI deployment available Full transparency on how AI uses your knowledge base Disable AI features entirely if preferred Bring your own AI provider and API key (OpenAI, Claude, etc.) so data never leaves your environment Security Resources Request Security Documentation Select the documents you need for your security review. After submitting, you'll receive an NDA to sign. Once signed, the requested resources will be sent to your email. Our Security Practices Regular third-party penetration testing Bug bounty program for responsible disclosure Background checks for all employees Security awareness training Secure software development lifecycle (SSDLC) Vendor security assessments Business continuity and disaster recovery plans Data Processing Agreements (DPA) available Trust & Transparency Security is not just a feature - it's foundational to how we build and operate Foqal. We're committed to transparency about our security practices and welcome security reviews from our customers. Privacy PolicyTerms of ServiceData Processing Agreement Security Research Vulnerability Disclosure Program We value the security research community and welcome reports of potential vulnerabilities. If you believe you've found a security issue, we want to hear from you. Learn [email protected] 24h Initial response time 90 days Resolution target Legal Safe Harbor We pledge not to take legal action against good-faith security researchers. Questions about security? Our security team is happy to discuss our practices, provide documentation, or schedule a security review call. Contact Security [email protected]