Snapshot 18336
Normalized text
Scripts and page chrome removed; this is what change detection compares.
{
"components": [
{
"created_at": "2014-11-18T14:19:17.818Z",
"description": null,
"group_id": null,
"id": "2tnj3xbz0hd2",
"name": "User Interface",
"page_id": "ckzclsj44k2k",
"position": 1,
"showcase": false,
"start_date": null,
"status": "operational",
"updated_at": "2026-09-29T19:26:01.405Z"
},
{
"created_at": "2014-12-01T10:49:43.386Z",
"description": "Shows the status of our alerts",
"group_id": null,
"id": "0zg0q396mdvc",
"name": "Alerts",
"page_id": "ckzclsj44k2k",
"position": 2,
"showcase": false,
"start_date": null,
"status": "operational",
"updated_at": "2026-08-01T20:09:50.268Z"
},
{
"created_at": "2014-11-18T14:18:14.930Z",
"description": "Shows the status for Recorded Future's API \u0026 MCP servers",
"group_id": null,
"id": "z2xdrl5nkwmb",
"name": "API \u0026 MCP",
"page_id": "ckzclsj44k2k",
"position": 3,
"showcase": false,
"start_date": null,
"status": "operational",
"updated_at": "2026-09-29T19:26:01.435Z"
},
{
"created_at": "2022-05-23T07:22:40.270Z",
"description": null,
"group_id": null,
"id": "tz74zl4wcm6s",
"name": "Attack Surface Intelligence",
"page_id": "ckzclsj44k2k",
"position": 4,
"showcase": false,
"start_date": "2022-05-23T04:00:00.000Z",
"status": "operational",
"updated_at": "2026-08-21T07:28:14.086Z"
},
{
"created_at": "2015-12-08T07:33:24.259Z",
"description": "Shows the status of our collection and analysis process",
"group_id": null,
"id": "bj2s8f0ph0d0",
"name": "Collection and Processing",
"page_id": "ckzclsj44k2k",
"position": 5,
"showcase": false,
"start_date": null,
"status": "operational",
"updated_at": "2026-07-13T15:55:36.802Z"
},
{
"created_at": "2023-05-03T19:43:52.085Z",
"description": "Services related to Payment fraud",
"group_id": null,
"id": "3x0sgrdsgk29",
"name": "Payment Fraud Intelligence",
"page_id": "ckzclsj44k2k",
"position": 6,
"showcase": false,
"start_date": "2023-05-03T04:00:00.000Z",
"status": "operational",
"updated_at": "2025-07-01T16:05:13.510Z"
},
{
"created_at": "2023-02-16T13:56:49.486Z",
"description": "Recorded Future sandbox",
"group_id": null,
"id": "n01zvxflcmj9",
"name": "Sandbox",
"page_id": "ckzclsj44k2k",
"position": 7,
"showcase": false,
"start_date": "2023-02-16T05:00:00.000Z",
"status": "operational",
"updated_at": "2026-04-23T22:04:27.727Z"
},
{
"created_at": "2024-12-12T02:01:01.503Z",
"description": null,
"group_id": null,
"id": "8j118cwv030k",
"name": "Recorded Future AI",
"page_id": "ckzclsj44k2k",
"position": 8,
"showcase": false,
"start_date": "2024-12-11T05:00:00.000Z",
"status": "operational",
"updated_at": "2026-05-08T08:00:06.017Z"
},
{
"created_at": "2020-05-26T13:32:28.855Z",
"description": null,
"group_id": null,
"id": "31hm1g24rrcg",
"name": "Mobile application",
"page_id": "ckzclsj44k2k",
"position": 9,
"showcase": false,
"start_date": null,
"status": "operational",
"updated_at": "2026-05-08T08:00:29.333Z"
},
{
"created_at": "2020-05-26T13:37:34.727Z",
"description": null,
"group_id": null,
"id": "5skz1cls0dw2",
"name": "Browser Extension",
"page_id": "ckzclsj44k2k",
"position": 10,
"showcase": false,
"start_date": null,
"status": "operational",
"updated_at": "2025-11-05T12:50:50.073Z"
},
{
"created_at": "2017-03-15T21:27:44.883Z",
"description": "Shows the status for support.recordedfuture.com",
"group_id": null,
"id": "wcx5rn2ky0k1",
"name": "Support Site",
"page_id": "ckzclsj44k2k",
"position": 11,
"showcase": false,
"start_date": null,
"status": "operational",
"updated_at": "2024-12-12T02:01:15.753Z"
},
{
"created_at": "2017-04-06T20:18:22.799Z",
"description": "Shows the status for recordedfuture.com",
"group_id": null,
"id": "hl7n2k5x67zy",
"name": "Company homepage",
"page_id": "ckzclsj44k2k",
"position": 12,
"showcase": false,
"start_date": null,
"status": "operational",
"updated_at": "2024-12-12T02:01:15.759Z"
},
{
"created_at": "2020-03-30T14:51:36.391Z",
"description": null,
"group_id": null,
"id": "9nz3s8mt1lcx",
"name": "Recorded Future University",
"page_id": "ckzclsj44k2k",
"position": 13,
"showcase": false,
"start_date": null,
"status": "operational",
"updated_at": "2026-03-17T15:08:25.705Z"
},
{
"created_at": "2021-05-06T14:30:01.997Z",
"description": "The Record by Recorded Future gives you exclusive, behind-the-scenes access to leaders, policymakers, researchers, and the shadows of the cyber underground. We break news and interview those that matter in the fast-changing field of cybersecurity.",
"group_id": null,
"id": "0p4tq4lkyg1l",
"name": "The Record by Recorded Future",
"page_id": "ckzclsj44k2k",
"position": 14,
"showcase": false,
"start_date": "2021-05-06T04:00:00.000Z",
"status": "operational",
"updated_at": "2025-03-25T18:54:52.275Z"
}
],
"incidents": [
{
"components": [
{
"created_at": "2014-11-18T14:19:17.818Z",
"description": null,
"group_id": null,
"id": "2tnj3xbz0hd2",
"name": "User Interface",
"page_id": "ckzclsj44k2k",
"position": 1,
"showcase": false,
"start_date": null,
"status": "operational",
"updated_at": "2026-09-29T19:26:01.405Z"
},
{
"created_at": "2014-11-18T14:18:14.930Z",
"description": "Shows the status for Recorded Future's API \u0026 MCP servers",
"group_id": null,
"id": "z2xdrl5nkwmb",
"name": "API \u0026 MCP",
"page_id": "ckzclsj44k2k",
"position": 3,
"showcase": false,
"start_date": null,
"status": "operational",
"updated_at": "2026-09-29T19:26:01.435Z"
}
],
"created_at": "2026-09-29T19:23:19.631Z",
"id": "8hbqm1s2ftg1",
"impact": "none",
"impact_override": "none",
"incident_updates": [
{
"affected_components": [
{
"code": "z2xdrl5nkwmb",
"name": "API \u0026 MCP",
"new_status": "operational",
"old_status": "partial_outage"
},
{
"code": "2tnj3xbz0hd2",
"name": "User Interface",
"new_status": "operational",
"old_status": "partial_outage"
}
],
"body": "Dear Customer,\n\nWe are pleased to inform you that the service disruption affecting the Recorded Future application portal has been resolved. All systems are now operating normally.\n\nIf you have any remaining questions or continue to experience issues, please contact our support team at [email protected].\n\nRegards,\nRecorded Future Platform Operations",
"created_at": "2026-09-29T19:26:01.475Z",
"custom_tweet": null,
"deliver_notifications": false,
"display_at": "2026-09-29T19:26:01.475Z",
"id": "k1623n5jzhl0",
"incident_id": "8hbqm1s2ftg1",
"status": "resolved",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-09-29T19:26:01.475Z",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "z2xdrl5nkwmb",
"name": "API \u0026 MCP",
"new_status": "partial_outage",
"old_status": "operational"
},
{
"code": "2tnj3xbz0hd2",
"name": "User Interface",
"new_status": "partial_outage",
"old_status": "operational"
}
],
"body": "Dear Customer,\n\nWe are currently experiencing a service disruption with the Recorded Future application portal. Our Platform Operations team are actively working on restoring accessibility to an optimal level of service.\n\nWe will continue to provide updates as they become available. Please contact our support team at [email protected] if you have any questions.\n\nRegards,\nRecorded Future Platform Operations",
"created_at": "2026-09-29T19:23:19.756Z",
"custom_tweet": null,
"deliver_notifications": false,
"display_at": "2026-09-29T19:23:19.756Z",
"id": "d8n22kqjzjdj",
"incident_id": "8hbqm1s2ftg1",
"status": "investigating",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-09-29T19:23:19.756Z",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": null,
"name": "Portal disruption of service",
"page_id": "ckzclsj44k2k",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2026-09-29T19:26:01.475Z",
"scheduled_auto_completed": false,
"scheduled_auto_in_progress": false,
"scheduled_for": null,
"scheduled_remind_prior": false,
"scheduled_reminded_at": null,
"scheduled_until": null,
"shortlink": "https://stspg.io/9h50ldl2pfv1",
"started_at": "2026-09-29T19:23:19.623Z",
"status": "resolved",
"updated_at": "2026-09-29T19:26:06.546Z"
},
{
"components": [
{
"created_at": "2022-05-23T07:22:40.270Z",
"description": null,
"group_id": null,
"id": "tz74zl4wcm6s",
"name": "Attack Surface Intelligence",
"page_id": "ckzclsj44k2k",
"position": 4,
"showcase": false,
"start_date": "2022-05-23T04:00:00.000Z",
"status": "operational",
"updated_at": "2026-08-21T07:28:14.086Z"
}
],
"created_at": "2026-08-21T06:15:52.682Z",
"id": "c83gc0gvrvp1",
"impact": "major",
"impact_override": null,
"incident_updates": [
{
"affected_components": [
{
"code": "tz74zl4wcm6s",
"name": "Attack Surface Intelligence",
"new_status": "operational",
"old_status": "partial_outage"
}
],
"body": "Dear customers,\n\nThe issue affecting access to the Attack Surface Intelligence has been resolved, and the service is now operating normally.\n\nWe apologize for any inconvenience this may have caused. If you continue to experience any issues, please contact our support team at [email protected].\n\nThank you for your patience,\nRecorded Future Platform Operations",
"created_at": "2026-08-21T07:28:14.125Z",
"custom_tweet": null,
"deliver_notifications": false,
"display_at": "2026-08-21T07:28:14.125Z",
"id": "by9v037fmgpd",
"incident_id": "c83gc0gvrvp1",
"status": "resolved",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-08-21T07:28:14.125Z",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "tz74zl4wcm6s",
"name": "Attack Surface Intelligence",
"new_status": "partial_outage",
"old_status": "operational"
}
],
"body": "Dear customers, \n\nWe are currently investigating an issue affecting access to the Attack Surface Intelligence, which may result in errors for some users. Our team is actively working to resolve this as quickly as possible.\n\nWe will post an update once normal performance is restored. In the meantime, if you have any questions or concerns, please reach out to our Support team at [email protected].\n\nThank you for your patience,\nRecorded Future Platform Operations",
"created_at": "2026-08-21T06:15:52.803Z",
"custom_tweet": null,
"deliver_notifications": false,
"display_at": "2026-08-21T06:15:52.803Z",
"id": "zrzz4h5hq7wp",
"incident_id": "c83gc0gvrvp1",
"status": "investigating",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-08-21T06:15:52.803Z",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": null,
"name": "Attack Surface Intelligence disruptions",
"page_id": "ckzclsj44k2k",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2026-08-21T07:28:14.125Z",
"scheduled_auto_completed": false,
"scheduled_auto_in_progress": false,
"scheduled_for": null,
"scheduled_remind_prior": false,
"scheduled_reminded_at": null,
"scheduled_until": null,
"shortlink": "https://stspg.io/yct923w9c7gg",
"started_at": "2026-08-21T06:15:52.673Z",
"status": "resolved",
"updated_at": "2026-08-21T07:28:14.143Z"
},
{
"components": [],
"created_at": "2026-08-02T17:41:56.906Z",
"id": "bdcfdlbhv8v4",
"impact": "none",
"impact_override": null,
"incident_updates": [
{
"affected_components": null,
"body": "Dear Customer,\n\nWe recently experienced a service disruption regarding a series of Recorded Future Alerts. Our Platform Operations team recognized the disruption and worked quickly to resolve this incident. Between roughly 13:45-16:45 UTC on August 1st, a series of Alerts could not be generated.\n\nWe are still investigating the initial cause. While services remain operational, a post-mortem will be updated once our investigation has completed. Please contact our support team at [email protected] if you have any questions.\n\nRegards,\nRecorded Future Platform Operations",
"created_at": "2026-08-02T17:41:56.942Z",
"custom_tweet": null,
"deliver_notifications": false,
"display_at": "2026-08-02T17:41:56.942Z",
"id": "n98k3m9h88v5",
"incident_id": "bdcfdlbhv8v4",
"status": "resolved",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-08-02T17:41:56.942Z",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": null,
"name": "Portal Disruption of Service",
"page_id": "ckzclsj44k2k",
"postmortem_body": "**Issue:** \n\n* Between 13:45 and 16:45 UTC on August 1, 2026 Alerts notifications were not delivered to Customers. These notifications will not be re-sent, however, the underlying intelligence remains available in the Recorded Future Platform for review. \n\n**Cause:** \n\n* A component of our notification delivery service became unresponsive. \n\n**Remediation / Path Forward:** \n\n* A software update that addresses this issue is being deployed across all our notification systems.\n\n * This incident was limited to the delivery of Alerts, and there was no impact to Customer Data.",
"postmortem_body_last_updated_at": "2026-08-07T07:30:47.543Z",
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2026-08-02T17:41:56.942Z",
"scheduled_auto_completed": false,
"scheduled_auto_in_progress": false,
"scheduled_for": null,
"scheduled_remind_prior": false,
"scheduled_reminded_at": null,
"scheduled_until": null,
"shortlink": "https://stspg.io/gmhk48z6xpmd",
"started_at": "2026-08-02T17:41:56.903Z",
"status": "resolved",
"updated_at": "2026-08-07T07:30:47.545Z"
},
{
"components": [
{
"created_at": "2014-11-18T14:19:17.818Z",
"description": null,
"group_id": null,
"id": "2tnj3xbz0hd2",
"name": "User Interface",
"page_id": "ckzclsj44k2k",
"position": 1,
"showcase": false,
"start_date": null,
"status": "operational",
"updated_at": "2026-09-29T19:26:01.405Z"
}
],
"created_at": "2026-07-30T06:55:21.404Z",
"id": "chpcvfy4j7rv",
"impact": "critical",
"impact_override": null,
"incident_updates": [
{
"affected_components": [
{
"code": "2tnj3xbz0hd2",
"name": "User Interface",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "Dear Customer,\n\nWe are pleased to inform you that the service disruption affecting the Recorded Future application portal has been resolved. All systems are now operating normally.\n\nIf you have any remaining questions or continue to experience issues, please contact our support team at [email protected].\n\nRegards,\nRecorded Future Platform Operations",
"created_at": "2026-07-30T13:15:22.228Z",
"custom_tweet": null,
"deliver_notifications": false,
"display_at": "2026-07-30T13:15:22.228Z",
"id": "z98pv5w3v5ml",
"incident_id": "chpcvfy4j7rv",
"status": "resolved",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-07-30T13:15:22.228Z",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "2tnj3xbz0hd2",
"name": "User Interface",
"new_status": "operational",
"old_status": "major_outage"
}
],
"body": "Dear Customer,\n\nWe have identified the root of instability and believe we have restored performance to optimal levels.\n\nWe will continue to monitor to ensure services remain fully available and provide an update when the incident is fully resolved. Please contact our support team at [email protected] if you have any questions.\n\nRegards,\nRecorded Future Platform Operations",
"created_at": "2026-07-30T09:24:09.727Z",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-07-30T09:24:09.727Z",
"id": "wgfzmwzg91bx",
"incident_id": "chpcvfy4j7rv",
"status": "monitoring",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-07-30T09:24:09.727Z",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "2tnj3xbz0hd2",
"name": "User Interface",
"new_status": "major_outage",
"old_status": "operational"
}
],
"body": "Dear Customer,\n\nWe are currently experiencing a service disruption with the Recorded Future application portal. Our Platform Operations team are actively working on restoring accessibility to an optimal level of service.\n\nWe will continue to provide updates as they become available. Please contact our support team at [email protected] if you have any questions.\n\nRegards,\nRecorded Future Platform Operations",
"created_at": "2026-07-30T06:55:21.472Z",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-07-30T06:55:21.472Z",
"id": "m6swwsg6g61w",
"incident_id": "chpcvfy4j7rv",
"status": "investigating",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-07-30T06:55:21.472Z",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": "2026-07-30T09:24:09.727Z",
"name": "Portal Disruption of Service",
"page_id": "ckzclsj44k2k",
"postmortem_body": "**Issue:** Between 06:30 and 08:30 UTC on July 30, 2026, customers experienced intermittent errors and degraded performance in the Recorded Future Platform.\n\n**Cause:** An internal content-processing service became unresponsive. Requests dependent on that service queued and timed out, which affected responsiveness across the Platform more broadly.\n\n**Remediation:** The affected service was restored and performance returned to normal. \n\nWe have increased capacity for this service and are implementing additional safeguards to prevent recurrence and improve detection. \n\nThis was an availability incident only; no Customer Data was impacted.",
"postmortem_body_last_updated_at": "2026-07-31T03:51:56.270Z",
"postmortem_ignored": false,
"postmortem_notified_subscribers": true,
"postmortem_notified_twitter": false,
"postmortem_published_at": "2026-07-31T03:51:56.270Z",
"reminder_intervals": null,
"resolved_at": "2026-07-30T13:15:22.228Z",
"scheduled_auto_completed": false,
"scheduled_auto_in_progress": false,
"scheduled_for": null,
"scheduled_remind_prior": false,
"scheduled_reminded_at": null,
"scheduled_until": null,
"shortlink": "https://stspg.io/cftx1j830py6",
"started_at": "2026-07-30T06:55:21.398Z",
"status": "resolved",
"updated_at": "2026-07-31T03:51:56.284Z"
},
{
"components": [
{
"created_at": "2014-11-18T14:19:17.818Z",
"description": null,
"group_id": null,
"id": "2tnj3xbz0hd2",
"name": "User Interface",
"page_id": "ckzclsj44k2k",
"position": 1,
"showcase": false,
"start_date": null,
"status": "operational",
"updated_at": "2026-09-29T19:26:01.405Z"
}
],
"created_at": "2026-07-09T07:34:43.857Z",
"id": "h5y9w1z9090c",
"impact": "critical",
"impact_override": "critical",
"incident_updates": [
{
"affected_components": [
{
"code": "2tnj3xbz0hd2",
"name": "User Interface",
"new_status": "operational",
"old_status": "major_outage"
}
],
"body": "Dear Customer,\n\nWe are pleased to inform you that the service disruption affecting the Recorded Future application portal has been resolved. All systems are now operating normally.\n\nIf you have any remaining questions or continue to experience issues, please contact our support team at [email protected].\n\nRegards,\nRecorded Future Platform Operations",
"created_at": "2026-07-09T08:01:32.059Z",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-07-09T08:01:32.059Z",
"id": "34v2k9yx02gz",
"incident_id": "h5y9w1z9090c",
"status": "resolved",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-07-09T08:01:32.059Z",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "2tnj3xbz0hd2",
"name": "User Interface",
"new_status": "major_outage",
"old_status": "operational"
}
],
"body": "We are continuing to investigate this issue.",
"created_at": "2026-07-09T07:35:27.067Z",
"custom_tweet": null,
"deliver_notifications": false,
"display_at": "2026-07-09T07:35:27.067Z",
"id": "1zy80vn0p92p",
"incident_id": "h5y9w1z9090c",
"status": "investigating",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-07-09T07:35:27.067Z",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "2tnj3xbz0hd2",
"name": "User Interface",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "We are currently experiencing a service disruption with the Recorded Future application portal. Our Platform Operations team are actively working on restoring accessibility to an optimal level of service.\n\nWe will continue to provide updates as they become available. Please contact our support team at [email protected] if you have any questions.\n\nRegards,\nRecorded Future Platform Operations",
"created_at": "2026-07-09T07:34:43.904Z",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-07-09T07:34:43.904Z",
"id": "60fptv1v8gy4",
"incident_id": "h5y9w1z9090c",
"status": "investigating",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-07-09T07:34:43.904Z",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": null,
"name": "Portal Disruption of Service",
"page_id": "ckzclsj44k2k",
"postmortem_body": "**Issue:** \n\n* Between 07:34 and 08:01 UTC on July 9, 2026 customers experienced intermittent ability to log into Recorded Future’s application interface. \n\n**Cause:** \n\n* A backend service contained a misconfiguration which caused service communication issues. \n\n**Remediation / Path Forward:** \n\n* The configuration was updated and the service was restarted. \n\n * Confirmation that no data or information was compromised during the disruption.",
"postmortem_body_last_updated_at": "2026-08-03T04:40:23.793Z",
"postmortem_ignored": false,
"postmortem_notified_subscribers": true,
"postmortem_notified_twitter": false,
"postmortem_published_at": "2026-08-03T04:40:23.793Z",
"reminder_intervals": null,
"resolved_at": "2026-07-09T08:01:32.059Z",
"scheduled_auto_completed": false,
"scheduled_auto_in_progress": false,
"scheduled_for": null,
"scheduled_remind_prior": false,
"scheduled_reminded_at": null,
"scheduled_until": null,
"shortlink": "https://stspg.io/fn5q9d2t93tn",
"started_at": "2026-07-09T07:34:43.849Z",
"status": "resolved",
"updated_at": "2026-08-03T04:40:23.808Z"
},
{
"components": [
{
"created_at": "2014-11-18T14:19:17.818Z",
"description": null,
"group_id": null,
"id": "2tnj3xbz0hd2",
"name": "User Interface",
"page_id": "ckzclsj44k2k",
"position": 1,
"showcase": false,
"start_date": null,
"status": "operational",
"updated_at": "2026-09-29T19:26:01.405Z"
},
{
"created_at": "2014-12-01T10:49:43.386Z",
"description": "Shows the status of our alerts",
"group_id": null,
"id": "0zg0q396mdvc",
"name": "Alerts",
"page_id": "ckzclsj44k2k",
"position": 2,
"showcase": false,
"start_date": null,
"status": "operational",
"updated_at": "2026-08-01T20:09:50.268Z"
},
{
"created_at": "2014-11-18T14:18:14.930Z",
"description": "Shows the status for Recorded Future's API \u0026 MCP servers",
"group_id": null,
"id": "z2xdrl5nkwmb",
"name": "API \u0026 MCP",
"page_id": "ckzclsj44k2k",
"position": 3,
"showcase": false,
"start_date": null,
"status": "operational",
"updated_at": "2026-09-29T19:26:01.435Z"
},
{
"created_at": "2022-05-23T07:22:40.270Z",
"description": null,
"group_id": null,
"id": "tz74zl4wcm6s",
"name": "Attack Surface Intelligence",
"page_id": "ckzclsj44k2k",
"position": 4,
"showcase": false,
"start_date": "2022-05-23T04:00:00.000Z",
"status": "operational",
"updated_at": "2026-08-21T07:28:14.086Z"
},
{
"created_at": "2024-12-12T02:01:01.503Z",
"description": null,
"group_id": null,
"id": "8j118cwv030k",
"name": "Recorded Future AI",
"page_id": "ckzclsj44k2k",
"position": 8,
"showcase": false,
"start_date": "2024-12-11T05:00:00.000Z",
"status": "operational",
"updated_at": "2026-05-08T08:00:06.017Z"
},
{
"created_at": "2020-05-26T13:32:28.855Z",
"description": null,
"group_id": null,
"id": "31hm1g24rrcg",
"name": "Mobile application",
"page_id": "ckzclsj44k2k",
"position": 9,
"showcase": false,
"start_date": null,
"status": "operational",
"updated_at": "2026-05-08T08:00:29.333Z"
}
],
"created_at": "2026-05-08T00:47:43.810Z",
"id": "r55hfscmrzbn",
"impact": "none",
"impact_override": "none",
"incident_updates": [
{
"affected_components": [
{
"code": "z2xdrl5nkwmb",
"name": "API",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "2tnj3xbz0hd2",
"name": "User Interface",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "0zg0q396mdvc",
"name": "Alerts",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "31hm1g24rrcg",
"name": "Mobile application",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "tz74zl4wcm6s",
"name": "Attack Surface Intelligence",
"new_status": "operational",
"old_status": "degraded_performance"
},
{
"code": "8j118cwv030k",
"name": "Recorded Future AI",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "Dear Customer,\n\nWe are pleased to inform you that the service disruption affecting the Recorded Future application portal has been resolved. All systems are now operating normally.\n\nIf you have any remaining questions or continue to experience issues, please contact our support team at [email protected].\n\nRegards,\nRecorded Future Platform Operations",
"created_at": "2026-05-08T08:17:02.817Z",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-05-08T08:17:02.817Z",
"id": "dptjp32fr526",
"incident_id": "r55hfscmrzbn",
"status": "resolved",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-05-08T08:17:02.817Z",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "z2xdrl5nkwmb",
"name": "API",
"new_status": "degraded_performance",
"old_status": "major_outage"
},
{
"code": "2tnj3xbz0hd2",
"name": "User Interface",
"new_status": "degraded_performance",
"old_status": "major_outage"
},
{
"code": "0zg0q396mdvc",
"name": "Alerts",
"new_status": "degraded_performance",
"old_status": "major_outage"
},
{
"code": "31hm1g24rrcg",
"name": "Mobile application",
"new_status": "degraded_performance",
"old_status": "major_outage"
},
{
"code": "tz74zl4wcm6s",
"name": "Attack Surface Intelligence",
"new_status": "degraded_performance",
"old_status": "major_outage"
},
{
"code": "8j118cwv030k",
"name": "Recorded Future AI",
"new_status": "degraded_performance",
"old_status": "major_outage"
}
],
"body": "Dear Customer,\n\nOur product operations team has now implemented measures to restore the platform availability. We will continue to monitor this to ensure optimal operations. We thank you for your patience. Please contact our support team at [email protected] if you have any questions.\n\nRegards,\nRecorded Future Platform Operations",
"created_at": "2026-05-08T01:56:32.091Z",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-05-08T01:56:32.000Z",
"id": "m7jr6mxj8bpr",
"incident_id": "r55hfscmrzbn",
"status": "monitoring",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-05-08T01:58:23.628Z",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "z2xdrl5nkwmb",
"name": "API",
"new_status": "major_outage",
"old_status": "major_outage"
},
{
"code": "2tnj3xbz0hd2",
"name": "User Interface",
"new_status": "major_outage",
"old_status": "major_outage"
},
{
"code": "0zg0q396mdvc",
"name": "Alerts",
"new_status": "major_outage",
"old_status": "major_outage"
},
{
"code": "31hm1g24rrcg",
"name": "Mobile application",
"new_status": "major_outage",
"old_status": "major_outage"
},
{
"code": "tz74zl4wcm6s",
"name": "Attack Surface Intelligence",
"new_status": "major_outage",
"old_status": "major_outage"
},
{
"code": "8j118cwv030k",
"name": "Recorded Future AI",
"new_status": "major_outage",
"old_status": "major_outage"
}
],
"body": "Dear Customer,\n\nWe are currently experiencing a service disruption with the Recorded Future application portal due to an AWS outage. Our product operations team is aware and will restore accessibility to an optimal service level as soon as the related ASW issues are addressed.\n\nWe will continue to provide updates as they become available. Please contact our support team at [email protected] if you have any questions.\n\nRegards,\nRecorded Future Platform Operations",
"created_at": "2026-05-08T01:11:19.602Z",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-05-08T01:11:19.602Z",
"id": "twtncyx48bp1",
"incident_id": "r55hfscmrzbn",
"status": "identified",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-05-08T01:11:19.602Z",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "z2xdrl5nkwmb",
"name": "API",
"new_status": "major_outage",
"old_status": "operational"
},
{
"code": "2tnj3xbz0hd2",
"name": "User Interface",
"new_status": "major_outage",
"old_status": "operational"
},
{
"code": "0zg0q396mdvc",
"name": "Alerts",
"new_status": "major_outage",
"old_status": "operational"
},
{
"code": "31hm1g24rrcg",
"name": "Mobile application",
"new_status": "major_outage",
"old_status": "operational"
},
{
"code": "tz74zl4wcm6s",
"name": "Attack Surface Intelligence",
"new_status": "major_outage",
"old_status": "operational"
},
{
"code": "8j118cwv030k",
"name": "Recorded Future AI",
"new_status": "major_outage",
"old_status": "operational"
}
],
"body": "We are currently experiencing a service disruption with the Recorded Future application portal. Our product operations team have identified the cause are actively working on restoring accessibility to an optimal level of service.\n\nWe will continue to provide updates as they become available. Please contact our support team at [email protected] if you have any questions.\n\nRegards,\nRecorded Future Platform Operations",
"created_at": "2026-05-08T00:47:43.978Z",
"custom_tweet": null,
"deliver_notifications": false,
"display_at": "2026-05-08T00:47:43.978Z",
"id": "kxc3h11vy76v",
"incident_id": "r55hfscmrzbn",
"status": "identified",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-05-08T00:47:43.978Z",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": "2026-05-08T01:56:32.000Z",
"name": "Portal Disruption of Service",
"page_id": "ckzclsj44k2k",
"postmortem_body": "**Issue:** \n\n* Between 00:00 and 01:56 UTC on May 8, 2026 customers experienced intermittent access and performance issues with the Recorded Future Platform.\n\n**Cause:** \n\n* Recorded Future’s cloud partner experienced a hardware issue in one of its availability zones, causing inconsistent performance across systems in that region.\n\n * Because the issue caused intermittent degradation rather than a total failure, our automated failover processes did not trigger, and manual failover processes were required\n \n\n**Remediation / Path Forward:** \n\n* We redirected traffic and workloads away from the affected availability zone and stabilized service at 01:56 UTC, monitoring until full resolution was confirmed.\n\n * We are further automating our failover process to reduce recovery time for similar events.\n * This was an availability incident only - no Customer Data was lost or compromised.",
"postmortem_body_last_updated_at": "2026-08-03T04:36:47.562Z",
"postmortem_ignored": false,
"postmortem_notified_subscribers": true,
"postmortem_notified_twitter": false,
"postmortem_published_at": "2026-08-03T04:36:47.562Z",
"reminder_intervals": null,
"resolved_at": "2026-05-08T08:17:02.817Z",
"scheduled_auto_completed": false,
"scheduled_auto_in_progress": false,
"scheduled_for": null,
"scheduled_remind_prior": false,
"scheduled_reminded_at": null,
"scheduled_until": null,
"shortlink": "https://stspg.io/qzbfwyj1ql1h",
"started_at": "2026-05-08T00:47:43.802Z",
"status": "resolved",
"updated_at": "2026-08-03T04:36:47.579Z"
},
{
"components": [
{
"created_at": "2014-11-18T14:19:17.818Z",
"description": null,
"group_id": null,
"id": "2tnj3xbz0hd2",
"name": "User Interface",
"page_id": "ckzclsj44k2k",
"position": 1,
"showcase": false,
"start_date": null,
"status": "operational",
"updated_at": "2026-09-29T19:26:01.405Z"
}
],
"created_at": "2026-03-29T01:03:48.305Z",
"id": "ddfmcxkf6ccj",
"impact": "critical",
"impact_override": null,
"incident_updates": [
{
"affected_components": [
{
"code": "2tnj3xbz0hd2",
"name": "User Interface",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "Dear Customer,\n\nWe are pleased to inform you that the service disruption affecting the Recorded Future application portal has been resolved. All systems are now operating normally.\n\nIf you have any remaining questions or continue to experience issues, please contact our support team at [email protected].\n\nRegards,\nRecorded Future Platform Operations",
"created_at": "2026-03-29T08:31:58.712Z",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-03-29T08:31:58.712Z",
"id": "48h765wz7rbd",
"incident_id": "ddfmcxkf6ccj",
"status": "resolved",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-03-29T08:31:58.712Z",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "2tnj3xbz0hd2",
"name": "User Interface",
"new_status": "operational",
"old_status": "major_outage"
}
],
"body": "Dear Client,\n\nWe have identified the root of instability and believe we have restored performance to optimal levels.\n\nWe will continue to monitor to ensure services remain fully available and provide an update when the incident is fully resolved. Please contact our support team at [email protected] if you have any questions.\n\nRegards,\nRecorded Future Platform Operations",
"created_at": "2026-03-29T01:21:59.348Z",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-03-29T01:21:59.348Z",
"id": "4235f4r57nvb",
"incident_id": "ddfmcxkf6ccj",
"status": "monitoring",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-03-29T01:21:59.348Z",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "2tnj3xbz0hd2",
"name": "User Interface",
"new_status": "major_outage",
"old_status": "operational"
}
],
"body": "Dear Customer,\n\nWe are currently experiencing a service disruption with the Recorded Future application portal. Our product operations team are actively working on restoring accessibility to an optimal level of service.\n\nWe will continue to provide updates as they become available. Please contact our support team at [email protected] if you have any questions.\n\nRegards,\nRecorded Future Platform Operations",
"created_at": "2026-03-29T01:03:48.376Z",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-03-29T01:03:48.376Z",
"id": "c0p5s75l48rw",
"incident_id": "ddfmcxkf6ccj",
"status": "investigating",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-03-29T01:03:48.376Z",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": "2026-03-29T01:21:59.348Z",
"name": "Portal Disruption of Service",
"page_id": "ckzclsj44k2k",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2026-03-29T08:31:58.712Z",
"scheduled_auto_completed": false,
"scheduled_auto_in_progress": false,
"scheduled_for": null,
"scheduled_remind_prior": false,
"scheduled_reminded_at": null,
"scheduled_until": null,
"shortlink": "https://stspg.io/wkml4vtbtcw0",
"started_at": "2026-03-29T01:03:48.297Z",
"status": "resolved",
"updated_at": "2026-03-29T08:31:58.731Z"
},
{
"components": [
{
"created_at": "2015-12-08T07:33:24.259Z",
"description": "Shows the status of our collection and analysis process",
"group_id": null,
"id": "bj2s8f0ph0d0",
"name": "Collection and Processing",
"page_id": "ckzclsj44k2k",
"position": 5,
"showcase": false,
"start_date": null,
"status": "operational",
"updated_at": "2026-07-13T15:55:36.802Z"
}
],
"created_at": "2026-02-26T20:43:33.010Z",
"id": "v34jvzw8t1pj",
"impact": "major",
"impact_override": null,
"incident_updates": [
{
"affected_components": [
{
"code": "bj2s8f0ph0d0",
"name": "Collection and Processing",
"new_status": "operational",
"old_status": "degraded_performance"
}
],
"body": "Dear Customer,\n\nCollection and processing of content is now near current, and systems that process new content within Recorded Future are returning to normal operations.\n\nWe apologize for the delays experienced earlier today. Please contact our support team at [email protected] if you have any questions.\n\nRegards,\nRecorded Future Platform Operations",
"created_at": "2026-03-25T02:48:11.753Z",
"custom_tweet": null,
"deliver_notifications": false,
"display_at": "2026-03-25T02:48:11.753Z",
"id": "q8zqckt6cc3x",
"incident_id": "v34jvzw8t1pj",
"status": "resolved",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-03-25T02:48:11.753Z",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "0zg0q396mdvc",
"name": "Alerts",
"new_status": "degraded_performance",
"old_status": "partial_outage"
},
{
"code": "bj2s8f0ph0d0",
"name": "Collection and Processing",
"new_status": "degraded_performance",
"old_status": "partial_outage"
}
],
"body": "Dear Customer, \n\nWe wanted to provide an update as to the disruption and recovery to the code repository collection data, as we are still actively working to resolve the collection issue. While conditions have improved dramatically, we are still in a degraded performance state with data coming in slightly delayed.\n\nWe will continue to provide updates as they become available, and when the backfill is fully caught up. Please contact our support team at [email protected], or your Technical Account Manager if you have any questions.\n\nRegards,\nRecorded Future Platform Operations",
"created_at": "2026-03-09T20:18:45.977Z",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-03-09T20:18:45.977Z",
"id": "tqnlr8yjzj9t",
"incident_id": "v34jvzw8t1pj",
"status": "monitoring",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-03-09T20:18:45.977Z",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "0zg0q396mdvc",
"name": "Alerts",
"new_status": "partial_outage",
"old_status": "partial_outage"
},
{
"code": "bj2s8f0ph0d0",
"name": "Collection and Processing",
"new_status": "partial_outage",
"old_status": "partial_outage"
}
],
"body": "Dear Customer, \n\nWe wanted to provide an update regarding the disruption and recovery to the code repository collection data. We are still actively working to resolve the collection issue, and expect to be fully caught up within the next 24 hours, with relevant alerts being triggered retroactively.\n\nWe will continue to provide updates as they become available, and when the backfill is fully caught up. Please contact our support team at [email protected], or your Technical Account Manager if you have any questions.\n\nRegards,\nRecorded Future Platform Operations",
"created_at": "2026-03-03T16:25:07.181Z",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-03-03T16:25:07.181Z",
"id": "3q51c36d3gwm",
"incident_id": "v34jvzw8t1pj",
"status": "identified",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-03-03T16:25:07.181Z",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "0zg0q396mdvc",
"name": "Alerts",
"new_status": "partial_outage",
"old_status": "operational"
},
{
"code": "bj2s8f0ph0d0",
"name": "Collection and Processing",
"new_status": "partial_outage",
"old_status": "operational"
}
],
"body": "Dear Customer, \n\nStarting today, Recorded Future became aware of a disruption in some of its collection of commits to public repositories, with expected intermittent gaps to customers who rely on ingestion of the \"Code Repository\" source type within queries or alerts. We are actively working to resolve the collection issue, and are actively backfilling any missing data now. We expect to be fully caught up within the next few days, with relevant alerts being triggered retroactively.\n\nWe will continue to provide updates as they become available, and when the backfill is fully caught up. Please contact our support team at [email protected], or your Technical Account Manager if you have any questions.\n\nRegards,\nRecorded Future Platform Operations",
"created_at": "2026-02-26T20:43:33.139Z",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-02-26T20:43:33.139Z",
"id": "3j23sf9m64sp",
"incident_id": "v34jvzw8t1pj",
"status": "identified",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-02-26T20:43:33.139Z",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": "2026-03-09T20:18:45.977Z",
"name": "Code Repository Collection Disruption",
"page_id": "ckzclsj44k2k",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2026-03-25T02:48:11.753Z",
"scheduled_auto_completed": false,
"scheduled_auto_in_progress": false,
"scheduled_for": null,
"scheduled_remind_prior": false,
"scheduled_reminded_at": null,
"scheduled_until": null,
"shortlink": "https://stspg.io/ddjc169bz6y9",
"started_at": "2026-02-26T20:43:33.003Z",
"status": "resolved",
"updated_at": "2026-03-25T02:48:11.772Z"
},
{
"components": [
{
"created_at": "2022-05-23T07:22:40.270Z",
"description": null,
"group_id": null,
"id": "tz74zl4wcm6s",
"name": "Attack Surface Intelligence",
"page_id": "ckzclsj44k2k",
"position": 4,
"showcase": false,
"start_date": "2022-05-23T04:00:00.000Z",
"status": "operational",
"updated_at": "2026-08-21T07:28:14.086Z"
}
],
"created_at": "2026-03-05T20:30:14.836Z",
"id": "4fybl1fjfrr6",
"impact": "none",
"impact_override": "none",
"incident_updates": [
{
"affected_components": [
{
"code": "tz74zl4wcm6s",
"name": "Attack Surface Intelligence",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "The incident has been resolved, and Attack Surface Module has returned to normal performance.",
"created_at": "2026-03-05T22:47:24.075Z",
"custom_tweet": null,
"deliver_notifications": false,
"display_at": "2026-03-05T22:47:24.075Z",
"id": "qv913j2wq596",
"incident_id": "4fybl1fjfrr6",
"status": "resolved",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-03-05T22:47:24.075Z",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "tz74zl4wcm6s",
"name": "Attack Surface Intelligence",
"new_status": "operational",
"old_status": "degraded_performance"
}
],
"body": "The application is performing as expected. We are continuing to monitor to ensure it remains performant.",
"created_at": "2026-03-05T22:10:12.850Z",
"custom_tweet": null,
"deliver_notifications": false,
"display_at": "2026-03-05T22:10:12.850Z",
"id": "mc74dd63y2nz",
"incident_id": "4fybl1fjfrr6",
"status": "monitoring",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-03-05T22:10:12.850Z",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "tz74zl4wcm6s",
"name": "Attack Surface Intelligence",
"new_status": "degraded_performance",
"old_status": "partial_outage"
}
],
"body": "We are continuing to investigate this issue.",
"created_at": "2026-03-05T21:58:09.481Z",
"custom_tweet": null,
"deliver_notifications": false,
"display_at": "2026-03-05T21:58:09.481Z",
"id": "2db6dx8hr26q",
"incident_id": "4fybl1fjfrr6",
"status": "investigating",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-03-05T21:58:09.481Z",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "tz74zl4wcm6s",
"name": "Attack Surface Intelligence",
"new_status": "partial_outage",
"old_status": "operational"
}
],
"body": "Dear Customer,\n\nWe are currently experiencing a service disruption with the Recorded Future Attack Surface Intelligence. Our product operations team are actively working on restoring accessibility to an optimal level of service.\n\nWe will continue to provide updates as they become available. Please contact our support team at [email protected] if you have any questions.\n\nRegards,\nRecorded Future Platform Operations",
"created_at": "2026-03-05T20:30:14.924Z",
"custom_tweet": null,
"deliver_notifications": false,
"display_at": "2026-03-05T20:30:14.924Z",
"id": "135xsg8tvqln",
"incident_id": "4fybl1fjfrr6",
"status": "investigating",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-03-05T20:30:14.924Z",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": "2026-03-05T22:10:12.850Z",
"name": "Recorded Future ASI disruption of service",
"page_id": "ckzclsj44k2k",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2026-03-05T22:47:24.075Z",
"scheduled_auto_completed": false,
"scheduled_auto_in_progress": false,
"scheduled_for": null,
"scheduled_remind_prior": false,
"scheduled_reminded_at": null,
"scheduled_until": null,
"shortlink": "https://stspg.io/690k1dq8q2dr",
"started_at": "2026-03-05T20:30:14.831Z",
"status": "resolved",
"updated_at": "2026-03-05T22:47:24.090Z"
},
{
"components": [
{
"created_at": "2014-12-01T10:49:43.386Z",
"description": "Shows the status of our alerts",
"group_id": null,
"id": "0zg0q396mdvc",
"name": "Alerts",
"page_id": "ckzclsj44k2k",
"position": 2,
"showcase": false,
"start_date": null,
"status": "operational",
"updated_at": "2026-08-01T20:09:50.268Z"
}
],
"created_at": "2026-01-21T08:55:07.664Z",
"id": "0lj0y0z275f4",
"impact": "major",
"impact_override": null,
"incident_updates": [
{
"affected_components": [
{
"code": "0zg0q396mdvc",
"name": "Alerts",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "This incident has been resolved.",
"created_at": "2026-01-21T11:10:05.570Z",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-01-21T11:10:05.570Z",
"id": "px4bhb6fpcbc",
"incident_id": "0lj0y0z275f4",
"status": "resolved",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-01-21T11:10:05.570Z",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "0zg0q396mdvc",
"name": "Alerts",
"new_status": "partial_outage",
"old_status": "partial_outage"
}
],
"body": "Dear Customer,\n\nWe are currently addressing a service disruption with our email delivery provider, SendGrid, which may result in delayed or intermittent delivery of automated email alerts. Our engineering team is working urgently with the provider to restore full functionality.\n\nPlease note that all alerts remain fully accessible via the Recorded Future Portal. This disruption is limited to email delivery only; your real-time data and monitoring within the platform are unaffected. We will notify you as soon as email services are fully restored. \n\nPlease contact our support team at [email protected] if you have any questions. Thank you for your patience.\n\nRegards,\nRecorded Future Platform Operations",
"created_at": "2026-01-21T08:55:07.712Z",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-01-21T08:55:07.712Z",
"id": "xjcg58xj9lck",
"incident_id": "0lj0y0z275f4",
"status": "identified",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-01-21T08:55:07.712Z",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": null,
"name": "SendGrid Email Alert Delivery Disruption",
"page_id": "ckzclsj44k2k",
"postmortem_body": "* **Issue:**\n\n * Between 08:55 and 11:10 UTC on January 21, 2026, the Recorded Future portal experienced a service disruption affecting outbound email delivery.\n \n* **Cause:**\n\n * Our outbound mail partner temporarily disabled mail sending from our domain which was promptly resolved.\n \n* **Remediation / Path Forward:**\n\n * We have worked extensively with our mail partner to ensure that such disabling actions are not taken in the future and we are also investigating adding backup email sending partners to provide additional resilience.",
"postmortem_body_last_updated_at": "2026-01-23T19:55:15.561Z",
"postmortem_ignored": false,
"postmortem_notified_subscribers": true,
"postmortem_notified_twitter": false,
"postmortem_published_at": "2026-01-23T19:54:46.095Z",
"reminder_intervals": null,
"resolved_at": "2026-01-21T11:10:05.570Z",
"scheduled_auto_completed": false,
"scheduled_auto_in_progress": false,
"scheduled_for": null,
"scheduled_remind_prior": false,
"scheduled_reminded_at": null,
"scheduled_until": null,
"shortlink": "https://stspg.io/pc8f407sz3zg",
"started_at": "2026-01-21T08:55:07.659Z",
"status": "resolved",
"updated_at": "2026-01-23T19:55:15.564Z"
}
],
"page": {
"id": "ckzclsj44k2k",
"name": "Recorded Future",
"url": "https://status.recordedfuture.com"
},
"status": {
"description": "All Systems Operational",
"indicator": "none"
}
}