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SECURITY & COMPLIANCE The documentation is ready before anyone asks for it. You already know what auditors look for. The question is whether the infrastructure anticipates it - before they ask. Enterprise-grade security controls and regulatory compliance are built into every workflow, not bolted on after the fact. Your compliance team has full visibility. Your audit trails are complete. Learn More OUR AI PRINCIPLES AI that meets the same standard as the rest of the infrastructure Science Exchange uses only approved, enterprise AI platforms. Consumer tools are not part of the platform. Every AI component is evaluated, vetted, and maintained to enterprise requirements - because the data it touches demands nothing less. Enterprise-Grade Infrastructure All AI deployed within Science Exchange operates on approved, enterprise-grade infrastructure that meets stringent security standards. No shortcuts in tooling, no exceptions to the evaluation process. Full Auditability of AI-Assisted Actions Every AI-assisted process is auditable, traceable, and reviewable. Comprehensive logs capture all actions, decisions, and data access so your compliance team has full visibility. Learn More About AI OUR AI PRINCIPLES AI that meets the same standard as the rest of the infrastructure Science Exchange uses only approved, enterprise AI platforms. Consumer tools are not part of the platform. Every AI component is evaluated, vetted, and maintained to enterprise requirements - because the data it touches demands nothing less. Learn More About AI Enterprise-Grade Infrastructure All AI deployed within Science Exchange operates on approved, enterprise-grade infrastructure that meets stringent security standards. No shortcuts in tooling, no exceptions to the evaluation process. Full Auditability of AI-Assisted Actions Every AI-assisted process is auditable, traceable, and reviewable. Comprehensive logs capture all actions, decisions, and data access so your compliance team has full visibility. SECURITY FRAMEWORK Built for regulated life sciences operations Certifications, controls, and infrastructure are in place to meet the requirements your security team will check for before a deal closes. Audit-ready from day one. Certifications and Standards SOC 2 Type II certified GDPR compliant HIPAA-ready for patient data EU AI Act and applicable US state AI regulations Data Protection Encryption in transit (TLS 1.2+) Encryption at rest (AES-256) Regular security assessments and penetration testing Vulnerability management program Access Controls Role-based access control (RBAC) Multi-factor authentication (MFA) support Single sign-on (SSO) integration Audit logging of all system access and activities Infrastructure Security Cloud infrastructure with enterprise SLAs Regular backups and disaster recovery procedures DDoS protection and threat monitoring SUPPLIER COMPLIANCE Your scientific partners are pre-qualified before you ever engage them. Pre-Qualification Process All suppliers complete compliance assessments before joining the network. Verification of insurance, certifications, and regulatory compliance is required at entry. Continuous Monitoring Ongoing risk monitoring tracks supplier compliance status. Automated alerts notify when certifications or insurance are approaching expiration. Master Services Agreement A single pre-approved MSA (Master Services Agreement) includes standard compliance clauses, data protection provisions, and liability terms. Thousands of suppliers operate under one unified agreement. Learn more about our scientific partner network AI AND RESPONSIBLE USE Intelligence that surfaces options. Humans who make the call. Science Exchange uses AI to surface supplier recommendations, flag pricing anomalies, and identify savings opportunities. AI is grounded in network data and deployed responsibly: when the system cannot make a confident recommendation, it escalates to human decision-makers. Proactive intelligence with human judgment. Learn More About AI DATA GOVERNANCE Your data stays your data Data Ownership Data Portability Data Retention Customers retain ownership of all data. Science Exchange acts as data processor, not data owner. Your data is never used to train models or inform other customers' decisions. No lock-in. If you need it, it’s yours immediately. Export your data at any time in standard formats. Configurable retention policies aligned to organizational requirements and regulatory obligations. Data Ownership Customers retain ownership of all data. Science Exchange acts as data processor, not data owner. Your data is never used to train models or inform other customers' decisions. Data Portability No lock-in. If you need it, it’s yours immediately. Export your data at any time in standard formats. Data Retention Configurable retention policies aligned to organizational requirements and regulatory obligations. Resources Procurement Strategy & Digital Transformation Ask a VLM: How can I save more and get better pricing to fit my budget? Read More Procurement Strategy & Digital Transformation Ask a VLM: When should I negotiate pricing? Read More Procurement Strategy & Digital Transformation A Practical Guide to HEOR Outsourcing: What Procurement Owns Before the Science Starts Read More Questions about security and compliance? Our team can answer technical questions and support your vendor security review process. Talk to Us