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A statement from our Founder We believe the lawful use of publicly available information can save lives, reduce crime, and hold accountable those who exploit others. We also recognize the concerns surrounding these capabilities, including the potential for misuse and the broader implications of emerging technologies. These are important conversations, and we welcome engagement from our peers, customers, policymakers, and the public. Maintaining transparency, accountability, and respect for the communities we serve is a shared responsibility, and one we take seriously. Our approach to trust Lawful access Our tools only access information that is publicly available and lawfully accessible on the internet. Ethical use Our tools are designed to support responsible investigations while promoting accountability and appropriate use. Human oversight ShadowDragon® tools support investigators and analysts by accelerating research while keeping human judgment at the center of every investigation. Vetted customers Access is provided only to vetted organizations supporting legitimate investigative or protective missions. Privacy by design Our tools are designed to respect privacy controls and encryption. We do not access private messages or require users to enter unsafe or illicit environments. Security and compliance ShadowDragon® has successfully completed its SOC 2® Type II examination, reinforcing our commitment to protecting customer data through strong security controls. We also adhere to recognized data privacy frameworks and do not retain customer data beyond its intended use. Does ShadowDragon collect private or personal data? No. ShadowDragon products only access publicly available information and do not collect private messages, restricted content, or data behind privacy controls. How does ShadowDragon prevent misuse of its tools? We vet all customers, assess intended use cases, and regularly review access. We deny or revoke access when we believe tools may be misused or cause harm. Does ShadowDragon use AI or predictive policing technology? No. Our products do not use AI or machine learning to make investigative or enforcement decisions. Humans remain responsible for interpretation and action. How does ShadowDragon protect user and customer data? We maintain strong security controls, SOC 2 Type II compliance, and privacy frameworks designed to safeguard data and prevent unauthorized access. How does ShadowDragon handle data retention and attribution? Data is presented only to the requesting user and is not retained beyond its intended investigative use. All results are attributed to their original publicly available sources to support transparency and verification. Why is OSINT important when used responsibly? When used ethically, OSINT helps investigators prevent harm, protect vulnerable communities, and support public safety initiatives. This includes assisting organizations combating human trafficking and enabling public health professionals to use aggregate, non-identifying data to better understand risk patterns and deploy resources more effectively.