Third Party Index

Snapshot 18704

Document
Trust center
URL
https://trust.ticketure.com/
Fetched
HTTP status
200
Content type
text/html
Fetch mode
browser
Size
82370 bytes
SHA-256 (raw)
64a49035dbc0b68f1851c02a03cdda61689b8fa37a193862d60d6c81b73d7d5f
SHA-256 (normalized text)
73dab80003948d0cde79b8532526dd5bea4ca35d910b7a16264c98e51e4cd67a

Normalized text

Scripts and page chrome removed; this is what change detection compares.

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Ticketure
At Ticketure, we earn the trust of our clients through transparency, security, and compliance. This is why we uphold and maintain the security standards of SOC 2 Type 2, PCI-DSS Level 1, UK Security Essentials certifications, and Data Privacy Framework (formerly EU-US Privacy Shield), demonstrating our commitment to safeguarding confidential information, respecting privacy, and maintaining operational excellence.
[email protected]
Privacy PolicyOpens in new tab
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Welcome to Ticketure's Trust Center where you will be able to find and download relevant compliance documents.
Compliance
SOC 2
PCI DSS 4.0.1
UK Cyber Essentials
Data Privacy Framework
Resources
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SOC 2
SOC 2 Type 2 Report 2025
SOC 2 Type 2 Bridge Letter July 2026
PCI
PCI DSS AoC - January 2026
UK Cyber Essentials
Accessibility
Accessibility Evaluation - September 2025
Accessibility Evaluation - August 2025
Our Core Accessibility Features
Policies
Business Continuity and Disaster Recovery Plan
Incident Response Plan
Information Security Policy
Penetration Tests
Ticketure Web App Penetration Test December 2025 - Summary
Ticketure Mobile App Penetration Test December 2025 - Summary
Controls
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Product security
Control self-assessments conducted
Internal security procedures
Development lifecycle established
SOC 2 - System Description
Board oversight briefings conducted
View 2 more Internal security procedures controls
Subprocessors
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Amazon Web Services
•
Data Hosting
United States (US-West-2 & US-East-2) & United Kingdom (EU-West-2)
ElasticCloud
•
Application Logging
United States
MailGun
•
Email Service Provider
United States
Stripe
•
Payment Service Provider
United States
Updates
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Privacy
Updates to Ticketure's Subprocessor List
Published August 17, 2026
Please be advised that we have updated our subprocessor list to include the following provider:
Valuecase GmbH (Germany) — supports Customer Onboarding
We have removed the following provider:
Arrows Software Inc. (United States) — previously supported Customer Onboarding
The updated subprocessor list can be found at trust.ticketure.com/subprocessorsOpens in new tab. If you have any questions or would like to discuss this change, please contact us at [email protected] within the time period contractually agreed upon.
Thank you for your continued trust and partnership.
Best regards, The Ticketure Team
Privacy
Updates to Ticketure's Subprocessor List
Published July 8, 2026
Please be advised that we have updated our subprocessor list to include the following providers:
SalesVu LLC (United States) — supports Ticketure Retail
Anthropic, Inc. (United States) — provides generative AI model inference services
Sigma Computing, Inc. (United States) — supports business intelligence and reporting
The updated subprocessor list can be found at trust.ticketure.com/subprocessorsOpens in new tab. If you have any questions or would like to discuss this change, please contact us at [email protected] within the time period contractually agreed upon.
Thank you for your continued trust and partnership.
Best regards, The Ticketure Team