Snapshot 18980
Normalized text
Scripts and page chrome removed; this is what change detection compares.
{
"components": [
{
"created_at": "2024-09-24T19:22:33.365Z",
"description": "All areas of the app impacted",
"group_id": null,
"id": "wjdqnjs22gpk",
"name": "All App Systems",
"page_id": "g411zbly8yxt",
"position": 1,
"showcase": true,
"start_date": "2023-01-01T00:00:00.000Z",
"status": "operational",
"updated_at": "2026-09-01T23:00:07.986Z"
},
{
"components": [
"hqg2zrd4h2xx",
"qwk2xd83b7q1",
"g55bmtkbc1c8"
],
"created_at": "2025-02-07T17:37:49.396Z",
"description": null,
"group_id": null,
"id": "hz6drmk51zk9",
"name": "Triple Pixel",
"page_id": "g411zbly8yxt",
"position": 2,
"showcase": false,
"start_date": null,
"status": "operational",
"updated_at": "2025-02-07T17:39:27.763Z"
},
{
"created_at": "2024-04-24T23:20:23.114Z",
"description": null,
"group_id": null,
"id": "8tgwx7nfbqq0",
"name": "Summary",
"page_id": "g411zbly8yxt",
"position": 3,
"showcase": true,
"start_date": "2022-01-01T00:00:00.000Z",
"status": "operational",
"updated_at": "2025-05-21T06:08:13.927Z"
},
{
"created_at": "2024-04-24T23:10:23.069Z",
"description": null,
"group_id": null,
"id": "kwfp4s72lcyd",
"name": "Moby (AI Chat) \u0026 Agents",
"page_id": "g411zbly8yxt",
"position": 4,
"showcase": true,
"start_date": "2024-01-01T00:00:00.000Z",
"status": "operational",
"updated_at": "2026-09-02T02:18:09.700Z"
},
{
"created_at": "2024-04-24T23:20:49.880Z",
"description": null,
"group_id": null,
"id": "qtsggtk75phx",
"name": "Post-Purchase Survey",
"page_id": "g411zbly8yxt",
"position": 5,
"showcase": true,
"start_date": "2022-01-01T00:00:00.000Z",
"status": "operational",
"updated_at": "2025-02-07T17:39:20.296Z"
},
{
"created_at": "2024-04-25T15:24:37.217Z",
"description": null,
"group_id": null,
"id": "6hbkmwqd90x4",
"name": "CAPI",
"page_id": "g411zbly8yxt",
"position": 6,
"showcase": true,
"start_date": "2024-01-01T00:00:00.000Z",
"status": "operational",
"updated_at": "2025-02-07T17:39:20.301Z"
},
{
"created_at": "2024-04-25T15:30:12.894Z",
"description": null,
"group_id": null,
"id": "gs0j1852x6x2",
"name": "Shopify API \u0026 Mobile",
"page_id": "g411zbly8yxt",
"position": 7,
"showcase": false,
"start_date": null,
"status": "operational",
"updated_at": "2026-09-18T21:44:22.815Z"
},
{
"created_at": "2024-04-25T15:27:00.083Z",
"description": null,
"group_id": null,
"id": "78svd0n52fql",
"name": "Cloudflare CDN/Cache",
"page_id": "g411zbly8yxt",
"position": 8,
"showcase": false,
"start_date": null,
"status": "operational",
"updated_at": "2026-08-25T14:58:12.899Z"
},
{
"created_at": "2024-04-25T15:27:39.847Z",
"description": null,
"group_id": null,
"id": "bsp1qpgbw9gn",
"name": "Google Cloud Platform Google BigQuery",
"page_id": "g411zbly8yxt",
"position": 9,
"showcase": false,
"start_date": null,
"status": "operational",
"updated_at": "2025-02-07T17:39:20.322Z"
},
{
"created_at": "2024-04-25T15:27:45.758Z",
"description": null,
"group_id": null,
"id": "07jjb37n7d16",
"name": "Google Cloud Platform Google Kubernetes Engine",
"page_id": "g411zbly8yxt",
"position": 10,
"showcase": false,
"start_date": null,
"status": "operational",
"updated_at": "2025-02-07T17:39:20.328Z"
},
{
"created_at": "2024-09-24T19:27:01.883Z",
"description": null,
"group_id": null,
"id": "hn6979njnkn4",
"name": "ClickHouse",
"page_id": "g411zbly8yxt",
"position": 11,
"showcase": true,
"start_date": "2024-08-24T00:00:00.000Z",
"status": "operational",
"updated_at": "2025-02-07T17:39:20.333Z"
}
],
"incidents": [
{
"components": [
{
"created_at": "2024-04-24T23:10:23.069Z",
"description": null,
"group_id": null,
"id": "kwfp4s72lcyd",
"name": "Moby (AI Chat) \u0026 Agents",
"page_id": "g411zbly8yxt",
"position": 4,
"showcase": true,
"start_date": "2024-01-01T00:00:00.000Z",
"status": "operational",
"updated_at": "2026-09-02T02:18:09.700Z"
}
],
"created_at": "2026-09-02T01:32:01.381Z",
"id": "13z1xq33798l",
"impact": "minor",
"impact_override": "minor",
"incident_updates": [
{
"affected_components": [
{
"code": "kwfp4s72lcyd",
"name": "Moby (AI Chat) \u0026 Agents",
"new_status": "operational",
"old_status": "partial_outage"
}
],
"body": "This incident has been resolved.",
"created_at": "2026-09-02T02:18:09.723Z",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-09-02T02:18:09.723Z",
"id": "mclpsm1qhpxt",
"incident_id": "13z1xq33798l",
"status": "resolved",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-09-02T02:18:09.723Z",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "kwfp4s72lcyd",
"name": "Moby (AI Chat) \u0026 Agents",
"new_status": "partial_outage",
"old_status": "operational"
}
],
"body": "We’re currently experiencing an issue affecting OpenAI models in Moby. Our team is actively working to restore access.\n\nIn the meantime, Anthropic models remain available and can be used as an alternative.",
"created_at": "2026-09-02T01:32:01.455Z",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-09-02T01:32:01.455Z",
"id": "2d03kf6x2f4l",
"incident_id": "13z1xq33798l",
"status": "identified",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-09-02T01:32:01.455Z",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": null,
"name": "OpenAI Models Unavailable in Moby",
"page_id": "g411zbly8yxt",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2026-09-02T02:18:09.723Z",
"scheduled_auto_completed": false,
"scheduled_auto_in_progress": false,
"scheduled_for": null,
"scheduled_remind_prior": false,
"scheduled_reminded_at": null,
"scheduled_until": null,
"shortlink": "https://stspg.io/ckf3tbwzj229",
"started_at": "2026-09-02T01:32:01.374Z",
"status": "resolved",
"updated_at": "2026-09-02T02:18:09.735Z"
},
{
"components": [
{
"created_at": "2024-04-24T23:10:23.069Z",
"description": null,
"group_id": null,
"id": "kwfp4s72lcyd",
"name": "Moby (AI Chat) \u0026 Agents",
"page_id": "g411zbly8yxt",
"position": 4,
"showcase": true,
"start_date": "2024-01-01T00:00:00.000Z",
"status": "operational",
"updated_at": "2026-09-02T02:18:09.700Z"
}
],
"created_at": "2026-09-01T23:25:44.930Z",
"id": "m5wfmkycqr6g",
"impact": "minor",
"impact_override": "minor",
"incident_updates": [
{
"affected_components": [
{
"code": "kwfp4s72lcyd",
"name": "Moby (AI Chat) \u0026 Agents",
"new_status": "operational",
"old_status": "partial_outage"
}
],
"body": "This incident has been resolved.",
"created_at": "2026-09-02T00:53:46.724Z",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-09-02T00:53:46.724Z",
"id": "0ywjv2h8p8gk",
"incident_id": "m5wfmkycqr6g",
"status": "resolved",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-09-02T00:53:46.724Z",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "kwfp4s72lcyd",
"name": "Moby (AI Chat) \u0026 Agents",
"new_status": "partial_outage",
"old_status": "operational"
}
],
"body": "We’re currently experiencing an issue affecting OpenAI models in Moby. Our team is actively working to restore access.\n\nIn the meantime, Anthropic models remain available and can be used as an alternative.",
"created_at": "2026-09-01T23:25:45.005Z",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-09-01T23:25:45.005Z",
"id": "6sr8199ljj7w",
"incident_id": "m5wfmkycqr6g",
"status": "investigating",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-09-01T23:25:45.005Z",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": null,
"name": "OpenAI Models Unavailable in Moby",
"page_id": "g411zbly8yxt",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2026-09-02T00:53:46.724Z",
"scheduled_auto_completed": false,
"scheduled_auto_in_progress": false,
"scheduled_for": null,
"scheduled_remind_prior": false,
"scheduled_reminded_at": null,
"scheduled_until": null,
"shortlink": "https://stspg.io/ts7h4dr31t6n",
"started_at": "2026-09-01T23:25:44.922Z",
"status": "resolved",
"updated_at": "2026-09-02T00:53:46.739Z"
},
{
"components": [
{
"created_at": "2024-09-24T19:22:33.365Z",
"description": "All areas of the app impacted",
"group_id": null,
"id": "wjdqnjs22gpk",
"name": "All App Systems",
"page_id": "g411zbly8yxt",
"position": 1,
"showcase": true,
"start_date": "2023-01-01T00:00:00.000Z",
"status": "operational",
"updated_at": "2026-09-01T23:00:07.986Z"
}
],
"created_at": "2026-09-01T18:14:07.401Z",
"id": "04j6r243gxzb",
"impact": "minor",
"impact_override": null,
"incident_updates": [
{
"affected_components": [
{
"code": "wjdqnjs22gpk",
"name": "All App Systems",
"new_status": "operational",
"old_status": "degraded_performance"
}
],
"body": "This incident has been resolved.",
"created_at": "2026-09-01T23:00:08.018Z",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-09-01T23:00:08.018Z",
"id": "fvph08w7khfw",
"incident_id": "04j6r243gxzb",
"status": "resolved",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-09-01T23:00:08.018Z",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "wjdqnjs22gpk",
"name": "All App Systems",
"new_status": "degraded_performance",
"old_status": "operational"
}
],
"body": "Meta has confirmed an issue on their side affecting the Insights API, which is causing delays in Meta spend data being returned to Triple Whale. Other Meta data services have remained operational.\n\nWe are beginning to see data fetching recover, although responses are still intermittent as Meta works through the issue. Our team is continuing to monitor recovery and will provide updates as data flow returns to normal.",
"created_at": "2026-09-01T18:14:07.473Z",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-09-01T18:14:07.473Z",
"id": "y69bttcshyt4",
"incident_id": "04j6r243gxzb",
"status": "identified",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-09-01T18:14:07.473Z",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": null,
"name": "Meta Data Delay",
"page_id": "g411zbly8yxt",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2026-09-01T23:00:08.018Z",
"scheduled_auto_completed": false,
"scheduled_auto_in_progress": false,
"scheduled_for": null,
"scheduled_remind_prior": false,
"scheduled_reminded_at": null,
"scheduled_until": null,
"shortlink": "https://stspg.io/861l9x5rbw32",
"started_at": "2026-09-01T18:14:07.394Z",
"status": "resolved",
"updated_at": "2026-09-01T23:00:08.035Z"
},
{
"components": [
{
"created_at": "2023-10-03T09:39:01.639Z",
"description": "The TripleWhale Pixel and Its API",
"group_id": "hz6drmk51zk9",
"id": "hqg2zrd4h2xx",
"name": "Pixel",
"page_id": "g411zbly8yxt",
"position": 1,
"showcase": true,
"start_date": "2023-10-03T00:00:00.000Z",
"status": "operational",
"updated_at": "2026-06-24T17:42:40.546Z"
},
{
"created_at": "2024-04-25T15:59:50.602Z",
"description": null,
"group_id": "hz6drmk51zk9",
"id": "qwk2xd83b7q1",
"name": "Attribution",
"page_id": "g411zbly8yxt",
"position": 2,
"showcase": true,
"start_date": "2024-01-01T00:00:00.000Z",
"status": "operational",
"updated_at": "2026-06-24T17:42:40.564Z"
},
{
"created_at": "2024-04-25T15:24:19.334Z",
"description": null,
"group_id": "hz6drmk51zk9",
"id": "g55bmtkbc1c8",
"name": "CDP",
"page_id": "g411zbly8yxt",
"position": 3,
"showcase": true,
"start_date": "2024-01-01T00:00:00.000Z",
"status": "operational",
"updated_at": "2026-06-24T17:42:40.581Z"
}
],
"created_at": "2026-06-24T17:03:22.319Z",
"id": "1fr8tt0gb0lt",
"impact": "minor",
"impact_override": "minor",
"incident_updates": [
{
"affected_components": [
{
"code": "hqg2zrd4h2xx",
"name": "Triple Pixel - Pixel",
"new_status": "operational",
"old_status": "partial_outage"
},
{
"code": "qwk2xd83b7q1",
"name": "Triple Pixel - Attribution",
"new_status": "operational",
"old_status": "partial_outage"
},
{
"code": "g55bmtkbc1c8",
"name": "Triple Pixel - CDP",
"new_status": "operational",
"old_status": "partial_outage"
}
],
"body": "This incident has been resolved.",
"created_at": "2026-06-24T17:42:40.614Z",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-06-24T17:42:40.614Z",
"id": "r758jltnymqf",
"incident_id": "1fr8tt0gb0lt",
"status": "resolved",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-06-24T17:42:40.614Z",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "hqg2zrd4h2xx",
"name": "Triple Pixel - Pixel",
"new_status": "partial_outage",
"old_status": "partial_outage"
},
{
"code": "qwk2xd83b7q1",
"name": "Triple Pixel - Attribution",
"new_status": "partial_outage",
"old_status": "partial_outage"
},
{
"code": "g55bmtkbc1c8",
"name": "Triple Pixel - CDP",
"new_status": "partial_outage",
"old_status": "partial_outage"
}
],
"body": "The issue has been identified and a fix is being implemented.",
"created_at": "2026-06-24T17:16:39.286Z",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-06-24T17:16:39.286Z",
"id": "2fmc06jkw169",
"incident_id": "1fr8tt0gb0lt",
"status": "identified",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-06-24T17:16:39.286Z",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "hqg2zrd4h2xx",
"name": "Triple Pixel - Pixel",
"new_status": "partial_outage",
"old_status": "operational"
},
{
"code": "qwk2xd83b7q1",
"name": "Triple Pixel - Attribution",
"new_status": "partial_outage",
"old_status": "operational"
},
{
"code": "g55bmtkbc1c8",
"name": "Triple Pixel - CDP",
"new_status": "partial_outage",
"old_status": "operational"
}
],
"body": "We are currently investigating an issue causing pixel events for some shops to be delayed by up to 1 hour. Affected merchants may see incomplete or delayed event data in Triple Whale dashboards and reports.\n\nOur team is actively working to identify the cause and restore normal processing times. We will provide updates as more information becomes available.",
"created_at": "2026-06-24T17:03:22.430Z",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-06-24T17:03:22.430Z",
"id": "1k33vq39y0k5",
"incident_id": "1fr8tt0gb0lt",
"status": "investigating",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-06-24T17:03:22.430Z",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": null,
"name": "Delayed Pixel Event Processing",
"page_id": "g411zbly8yxt",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2026-06-24T17:42:40.614Z",
"scheduled_auto_completed": false,
"scheduled_auto_in_progress": false,
"scheduled_for": null,
"scheduled_remind_prior": false,
"scheduled_reminded_at": null,
"scheduled_until": null,
"shortlink": "https://stspg.io/12jyh1qjms67",
"started_at": "2026-06-24T17:03:22.308Z",
"status": "resolved",
"updated_at": "2026-06-24T17:42:40.631Z"
},
{
"components": [],
"created_at": "2026-06-24T13:00:00.000Z",
"id": "mxshhl7bjj1j",
"impact": "minor",
"impact_override": "minor",
"incident_updates": [
{
"affected_components": null,
"body": "Status: Resolved\nDate: June 24, 2026\nStart Time: ~14:14 UTC\nEnd Time: ~14:29 UTC\nDuration: ~15 minutes\n\nTriple Whale experienced a degradation in pixel event ingestion resulting in approximately 50% of pixel events not being processed for roughly 15 minutes. \n\n* Approximately 50% reduction in incoming pixel events during the incident window.\n* Affected all pixel event types, including:\n * Page Views\n * Add to Cart (ATC)\n * Purchases\n * Other tracked pixel events\n* Events lost during this period cannot be backfilled.",
"created_at": "2026-06-24T15:46:38.014Z",
"custom_tweet": null,
"deliver_notifications": false,
"display_at": "2026-06-24T13:00:00.000Z",
"id": "9cn2nvjbwpsz",
"incident_id": "mxshhl7bjj1j",
"status": "resolved",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-06-24T15:46:38.014Z",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": null,
"name": "Degraded Pixel Event Ingestion",
"page_id": "g411zbly8yxt",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2026-06-24T13:00:00.000Z",
"scheduled_auto_completed": false,
"scheduled_auto_in_progress": false,
"scheduled_for": null,
"scheduled_remind_prior": false,
"scheduled_reminded_at": null,
"scheduled_until": null,
"shortlink": "https://stspg.io/txywqs4s3s2s",
"started_at": "2026-06-24T15:46:37.959Z",
"status": "resolved",
"updated_at": "2026-06-24T15:46:43.906Z"
},
{
"components": [
{
"created_at": "2023-10-03T09:39:01.639Z",
"description": "The TripleWhale Pixel and Its API",
"group_id": "hz6drmk51zk9",
"id": "hqg2zrd4h2xx",
"name": "Pixel",
"page_id": "g411zbly8yxt",
"position": 1,
"showcase": true,
"start_date": "2023-10-03T00:00:00.000Z",
"status": "operational",
"updated_at": "2026-06-24T17:42:40.546Z"
},
{
"created_at": "2024-04-25T15:59:50.602Z",
"description": null,
"group_id": "hz6drmk51zk9",
"id": "qwk2xd83b7q1",
"name": "Attribution",
"page_id": "g411zbly8yxt",
"position": 2,
"showcase": true,
"start_date": "2024-01-01T00:00:00.000Z",
"status": "operational",
"updated_at": "2026-06-24T17:42:40.564Z"
},
{
"created_at": "2024-04-25T15:24:19.334Z",
"description": null,
"group_id": "hz6drmk51zk9",
"id": "g55bmtkbc1c8",
"name": "CDP",
"page_id": "g411zbly8yxt",
"position": 3,
"showcase": true,
"start_date": "2024-01-01T00:00:00.000Z",
"status": "operational",
"updated_at": "2026-06-24T17:42:40.581Z"
}
],
"created_at": "2026-02-18T21:35:24.658Z",
"id": "bkzfdn26hm15",
"impact": "none",
"impact_override": "none",
"incident_updates": [
{
"affected_components": [
{
"code": "hqg2zrd4h2xx",
"name": "Triple Pixel - Pixel",
"new_status": "operational",
"old_status": "partial_outage"
},
{
"code": "qwk2xd83b7q1",
"name": "Triple Pixel - Attribution",
"new_status": "operational",
"old_status": "partial_outage"
},
{
"code": "g55bmtkbc1c8",
"name": "Triple Pixel - CDP",
"new_status": "operational",
"old_status": "partial_outage"
}
],
"body": "This incident has been resolved.",
"created_at": "2026-02-18T23:09:53.145Z",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-02-18T23:09:53.145Z",
"id": "1s3pzy68ytj5",
"incident_id": "bkzfdn26hm15",
"status": "resolved",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-02-18T23:09:53.145Z",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "hqg2zrd4h2xx",
"name": "Triple Pixel - Pixel",
"new_status": "partial_outage",
"old_status": "partial_outage"
},
{
"code": "qwk2xd83b7q1",
"name": "Triple Pixel - Attribution",
"new_status": "partial_outage",
"old_status": "partial_outage"
},
{
"code": "g55bmtkbc1c8",
"name": "Triple Pixel - CDP",
"new_status": "partial_outage",
"old_status": "partial_outage"
}
],
"body": "The issue has been identified and a fix is being implemented.",
"created_at": "2026-02-18T21:52:38.160Z",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-02-18T21:52:38.160Z",
"id": "n655srhl5ygv",
"incident_id": "bkzfdn26hm15",
"status": "identified",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-02-18T21:52:38.160Z",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "hqg2zrd4h2xx",
"name": "Triple Pixel - Pixel",
"new_status": "partial_outage",
"old_status": "operational"
},
{
"code": "qwk2xd83b7q1",
"name": "Triple Pixel - Attribution",
"new_status": "partial_outage",
"old_status": "operational"
},
{
"code": "g55bmtkbc1c8",
"name": "Triple Pixel - CDP",
"new_status": "partial_outage",
"old_status": "operational"
}
],
"body": "We’re aware of an issue causing the Attribution page to not load data for some shops and are actively working on a fix.",
"created_at": "2026-02-18T21:35:24.751Z",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-02-18T21:35:24.751Z",
"id": "mw6q2bds44qg",
"incident_id": "bkzfdn26hm15",
"status": "investigating",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-02-18T21:35:24.751Z",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": null,
"name": "Temporary Attribution Page Issue",
"page_id": "g411zbly8yxt",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2026-02-18T23:09:53.145Z",
"scheduled_auto_completed": false,
"scheduled_auto_in_progress": false,
"scheduled_for": null,
"scheduled_remind_prior": false,
"scheduled_reminded_at": null,
"scheduled_until": null,
"shortlink": "https://stspg.io/cygdgb8wvw9f",
"started_at": "2026-02-18T21:35:24.649Z",
"status": "resolved",
"updated_at": "2026-02-18T23:09:53.160Z"
},
{
"components": [
{
"created_at": "2024-09-24T19:22:33.365Z",
"description": "All areas of the app impacted",
"group_id": null,
"id": "wjdqnjs22gpk",
"name": "All App Systems",
"page_id": "g411zbly8yxt",
"position": 1,
"showcase": true,
"start_date": "2023-01-01T00:00:00.000Z",
"status": "operational",
"updated_at": "2026-09-01T23:00:07.986Z"
}
],
"created_at": "2026-02-05T14:49:16.469Z",
"id": "831hnjty85l2",
"impact": "major",
"impact_override": null,
"incident_updates": [
{
"affected_components": [
{
"code": "wjdqnjs22gpk",
"name": "All App Systems",
"new_status": "operational",
"old_status": "partial_outage"
}
],
"body": "This incident has been resolved.",
"created_at": "2026-02-05T15:37:44.325Z",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-02-05T15:37:44.325Z",
"id": "0j03g05pcwmx",
"incident_id": "831hnjty85l2",
"status": "resolved",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-02-05T15:37:44.325Z",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "wjdqnjs22gpk",
"name": "All App Systems",
"new_status": "partial_outage",
"old_status": "operational"
}
],
"body": "Affected shops may see pages stuck loading or charts not populating. Data collection is not necessarily impacted — this appears to be a display/loading issue for some users.",
"created_at": "2026-02-05T14:49:16.585Z",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-02-05T14:49:16.585Z",
"id": "kpz0m99whf9n",
"incident_id": "831hnjty85l2",
"status": "identified",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-02-05T14:49:16.585Z",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": null,
"name": "Data loading issues on Summary \u0026 Pixel pages",
"page_id": "g411zbly8yxt",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2026-02-05T15:37:44.325Z",
"scheduled_auto_completed": false,
"scheduled_auto_in_progress": false,
"scheduled_for": null,
"scheduled_remind_prior": false,
"scheduled_reminded_at": null,
"scheduled_until": null,
"shortlink": "https://stspg.io/nkdjc12h9v7m",
"started_at": "2026-02-05T14:49:16.457Z",
"status": "resolved",
"updated_at": "2026-02-05T15:37:44.344Z"
},
{
"components": [
{
"created_at": "2024-09-24T19:22:33.365Z",
"description": "All areas of the app impacted",
"group_id": null,
"id": "wjdqnjs22gpk",
"name": "All App Systems",
"page_id": "g411zbly8yxt",
"position": 1,
"showcase": true,
"start_date": "2023-01-01T00:00:00.000Z",
"status": "operational",
"updated_at": "2026-09-01T23:00:07.986Z"
}
],
"created_at": "2025-11-18T13:52:25.448Z",
"id": "yxkcfpvftpkg",
"impact": "major",
"impact_override": null,
"incident_updates": [
{
"affected_components": [
{
"code": "wjdqnjs22gpk",
"name": "All App Systems",
"new_status": "operational",
"old_status": "partial_outage"
}
],
"body": "This incident has been resolved.",
"created_at": "2025-11-18T16:03:29.614Z",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2025-11-18T16:03:29.614Z",
"id": "x6spy2y9gl2l",
"incident_id": "yxkcfpvftpkg",
"status": "resolved",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2025-11-18T16:03:29.614Z",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "wjdqnjs22gpk",
"name": "All App Systems",
"new_status": "partial_outage",
"old_status": "operational"
}
],
"body": "A Cloudflare service disruption is causing partial outages across Triple Whale. Some pages may not load or may show intermittent errors. We are monitoring the upstream issue and will provide updates as services recover.",
"created_at": "2025-11-18T13:52:25.534Z",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2025-11-18T13:52:25.534Z",
"id": "0lk2h37yv1cs",
"incident_id": "yxkcfpvftpkg",
"status": "identified",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2025-11-18T13:52:25.534Z",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": null,
"name": "Cloudfare Outage",
"page_id": "g411zbly8yxt",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2025-11-18T16:03:29.614Z",
"scheduled_auto_completed": false,
"scheduled_auto_in_progress": false,
"scheduled_for": null,
"scheduled_remind_prior": false,
"scheduled_reminded_at": null,
"scheduled_until": null,
"shortlink": "https://stspg.io/wrkxh8wwdps8",
"started_at": "2025-11-18T13:52:25.443Z",
"status": "resolved",
"updated_at": "2025-11-18T16:03:29.631Z"
},
{
"components": [],
"created_at": "2025-11-18T12:00:00.000Z",
"id": "z9c841dmrb7c",
"impact": "critical",
"impact_override": "critical",
"incident_updates": [
{
"affected_components": null,
"body": "Our app experienced a brief outage this morning due to an external Cloudflare service issue. Downtime: 6:57 AM EST – 7:14 AM EST\n\nDuring this window, the app may have been inaccessible or slow to load. Cloudflare has since resolved the incident, and everything is now fully operational on our end.\n\nIf you see any lingering issues, please let us know so we can take a closer look.",
"created_at": "2025-11-18T12:17:50.019Z",
"custom_tweet": null,
"deliver_notifications": false,
"display_at": "2025-11-18T12:00:00.000Z",
"id": "cbvh6swl8281",
"incident_id": "z9c841dmrb7c",
"status": "resolved",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2025-11-18T12:17:50.019Z",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": null,
"name": "Triple Whale App Outage",
"page_id": "g411zbly8yxt",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2025-11-18T12:00:00.000Z",
"scheduled_auto_completed": false,
"scheduled_auto_in_progress": false,
"scheduled_for": null,
"scheduled_remind_prior": false,
"scheduled_reminded_at": null,
"scheduled_until": null,
"shortlink": "https://stspg.io/1p5spbklgy6w",
"started_at": "2025-11-18T12:17:49.963Z",
"status": "resolved",
"updated_at": "2025-11-18T12:17:55.573Z"
},
{
"components": [
{
"created_at": "2024-09-24T19:22:33.365Z",
"description": "All areas of the app impacted",
"group_id": null,
"id": "wjdqnjs22gpk",
"name": "All App Systems",
"page_id": "g411zbly8yxt",
"position": 1,
"showcase": true,
"start_date": "2023-01-01T00:00:00.000Z",
"status": "operational",
"updated_at": "2026-09-01T23:00:07.986Z"
}
],
"created_at": "2025-08-06T12:02:05.155Z",
"id": "n8tqtd1wxqxp",
"impact": "major",
"impact_override": null,
"incident_updates": [
{
"affected_components": [
{
"code": "wjdqnjs22gpk",
"name": "All App Systems",
"new_status": "operational",
"old_status": "partial_outage"
}
],
"body": "This incident has been resolved.",
"created_at": "2025-08-06T12:37:23.202Z",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2025-08-06T12:37:23.202Z",
"id": "kgkt6njdvt0m",
"incident_id": "n8tqtd1wxqxp",
"status": "resolved",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2025-08-06T12:37:23.202Z",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "wjdqnjs22gpk",
"name": "All App Systems",
"new_status": "partial_outage",
"old_status": "operational"
}
],
"body": "We’re currently investigating an issue causing data to not load for some accounts. Our team is actively working on a fix — thanks for your patience!",
"created_at": "2025-08-06T12:02:05.233Z",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2025-08-06T12:02:05.233Z",
"id": "l3r5f6wqt4dz",
"incident_id": "n8tqtd1wxqxp",
"status": "identified",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2025-08-06T12:02:05.233Z",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": null,
"name": "Partial App Data Load Issues",
"page_id": "g411zbly8yxt",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2025-08-06T12:37:23.202Z",
"scheduled_auto_completed": false,
"scheduled_auto_in_progress": false,
"scheduled_for": null,
"scheduled_remind_prior": false,
"scheduled_reminded_at": null,
"scheduled_until": null,
"shortlink": "https://stspg.io/8fc3v7q14fv3",
"started_at": "2025-08-06T12:02:05.149Z",
"status": "resolved",
"updated_at": "2025-08-06T12:37:23.217Z"
}
],
"page": {
"id": "g411zbly8yxt",
"name": "Triple Whale",
"url": "https://status.triplewhale.com"
},
"status": {
"description": "All Systems Operational",
"indicator": "none"
}
}