Snapshot 18982
Normalized text
Scripts and page chrome removed; this is what change detection compares.
{
"components": [
{
"created_at": "2024-03-18T14:41:50.462Z",
"description": "Access to ruddr.com",
"group_id": null,
"id": "hcyjjs99kchy",
"name": "Public Website",
"page_id": "r7z7kh6ffzmv",
"position": 1,
"showcase": true,
"start_date": "2021-01-01T00:00:00.000Z",
"status": "operational",
"updated_at": "2024-03-18T16:11:57.162Z"
},
{
"created_at": "2024-03-18T14:46:55.285Z",
"description": "Access to ruddr.io",
"group_id": null,
"id": "bx4wt4rcntcm",
"name": "Web Application",
"page_id": "r7z7kh6ffzmv",
"position": 2,
"showcase": true,
"start_date": "2021-01-01T00:00:00.000Z",
"status": "operational",
"updated_at": "2025-10-21T03:07:10.535Z"
},
{
"created_at": "2024-03-18T14:55:18.777Z",
"description": "Access to the Ruddr API",
"group_id": null,
"id": "swyk09612dlm",
"name": "API",
"page_id": "r7z7kh6ffzmv",
"position": 3,
"showcase": true,
"start_date": "2022-04-26T00:00:00.000Z",
"status": "operational",
"updated_at": "2025-09-15T20:28:10.649Z"
},
{
"created_at": "2024-03-18T14:56:44.522Z",
"description": "Access to the iOS and Android mobile applications",
"group_id": null,
"id": "38hh9c4bf30c",
"name": "Mobile Apps",
"page_id": "r7z7kh6ffzmv",
"position": 5,
"showcase": true,
"start_date": "2024-01-17T00:00:00.000Z",
"status": "operational",
"updated_at": "2024-11-26T17:22:39.429Z"
},
{
"created_at": "2024-03-18T14:58:17.235Z",
"description": "Access to the macOS desktop application",
"group_id": null,
"id": "1ttjh6m470vr",
"name": "macOS Desktop App",
"page_id": "r7z7kh6ffzmv",
"position": 6,
"showcase": true,
"start_date": "2021-07-28T00:00:00.000Z",
"status": "operational",
"updated_at": "2024-10-03T04:05:02.140Z"
}
],
"incidents": [
{
"components": [
{
"created_at": "2024-03-18T14:46:55.285Z",
"description": "Access to ruddr.io",
"group_id": null,
"id": "bx4wt4rcntcm",
"name": "Web Application",
"page_id": "r7z7kh6ffzmv",
"position": 2,
"showcase": true,
"start_date": "2021-01-01T00:00:00.000Z",
"status": "operational",
"updated_at": "2025-10-21T03:07:10.535Z"
},
{
"created_at": "2024-03-18T14:55:18.777Z",
"description": "Access to the Ruddr API",
"group_id": null,
"id": "swyk09612dlm",
"name": "API",
"page_id": "r7z7kh6ffzmv",
"position": 3,
"showcase": true,
"start_date": "2022-04-26T00:00:00.000Z",
"status": "operational",
"updated_at": "2025-09-15T20:28:10.649Z"
}
],
"created_at": "2026-09-01T22:12:36.375Z",
"id": "wvx606v1bzsz",
"impact": "none",
"impact_override": null,
"incident_updates": [
{
"affected_components": [
{
"code": "bx4wt4rcntcm",
"name": "Web Application",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "swyk09612dlm",
"name": "API",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "Intuit has fully-restored QuickBooks services across North America. Ruddr customers that leverage the QuickBooks integration should be operating normally.",
"created_at": "2026-09-02T11:07:17.141Z",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-09-02T11:07:17.141Z",
"id": "t7lm43jkhhrg",
"incident_id": "wvx606v1bzsz",
"status": "resolved",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-09-02T11:07:17.141Z",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "bx4wt4rcntcm",
"name": "Web Application",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "swyk09612dlm",
"name": "API",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "Intuit has its QBO service back online. But, unfortunately, the response time is very slow. This slowness could take several hours to clear up and we will continue monitoring.",
"created_at": "2026-09-02T02:38:22.709Z",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-09-02T02:38:22.709Z",
"id": "nr3gkh61mb7z",
"incident_id": "wvx606v1bzsz",
"status": "monitoring",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-09-02T02:38:22.709Z",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "bx4wt4rcntcm",
"name": "Web Application",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "swyk09612dlm",
"name": "API",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "QuickBooks has provided the following update, \"Our engineering team has figured out the root cause of the issue and a fix is in deployment, we are already seeing recovery across our systems and soon the service will be fully restored. We'll share updates as they become available.\"\n\nHopefully Ruddr's access to QuickBooks will be restored shortly.",
"created_at": "2026-09-02T01:23:58.730Z",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-09-02T01:23:58.730Z",
"id": "qzjxgzbbrdb0",
"incident_id": "wvx606v1bzsz",
"status": "monitoring",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-09-02T01:23:58.730Z",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "bx4wt4rcntcm",
"name": "Web Application",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "swyk09612dlm",
"name": "API",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "Intuit is having service issues primarily in the United States and Canada. These issues are outside of Ruddr's control but impact the ability to create invoices, payments, credit notes, and vendor bills. We are monitoring the situation. You can view the QuickBooks status page here: https://status.quickbooks.intuit.com/",
"created_at": "2026-09-01T22:12:36.411Z",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-09-01T22:12:36.411Z",
"id": "fvrlwd10jfs5",
"incident_id": "wvx606v1bzsz",
"status": "monitoring",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-09-01T22:12:36.411Z",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": "2026-09-01T22:12:36.411Z",
"name": "QuickBooks Service Degradation",
"page_id": "r7z7kh6ffzmv",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2026-09-02T11:07:17.141Z",
"scheduled_auto_completed": false,
"scheduled_auto_in_progress": false,
"scheduled_for": null,
"scheduled_remind_prior": false,
"scheduled_reminded_at": null,
"scheduled_until": null,
"shortlink": "https://stspg.io/p2xtjlxfmcy8",
"started_at": "2026-09-01T22:12:36.364Z",
"status": "resolved",
"updated_at": "2026-09-02T11:07:17.158Z"
},
{
"components": [
{
"created_at": "2024-03-18T14:46:55.285Z",
"description": "Access to ruddr.io",
"group_id": null,
"id": "bx4wt4rcntcm",
"name": "Web Application",
"page_id": "r7z7kh6ffzmv",
"position": 2,
"showcase": true,
"start_date": "2021-01-01T00:00:00.000Z",
"status": "operational",
"updated_at": "2025-10-21T03:07:10.535Z"
}
],
"created_at": "2025-10-20T07:00:13.000Z",
"id": "sb59gv6x05dv",
"impact": "major",
"impact_override": null,
"incident_updates": [
{
"affected_components": [
{
"code": "bx4wt4rcntcm",
"name": "Web Application",
"new_status": "operational",
"old_status": "partial_outage"
}
],
"body": "The AWS outage has been resolved.",
"created_at": "2025-10-21T03:07:10.571Z",
"custom_tweet": null,
"deliver_notifications": false,
"display_at": "2025-10-20T23:00:10.000Z",
"id": "h4h008qb5k3b",
"incident_id": "sb59gv6x05dv",
"status": "resolved",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2025-10-21T03:07:58.095Z",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "bx4wt4rcntcm",
"name": "Web Application",
"new_status": "partial_outage",
"old_status": "partial_outage"
}
],
"body": "Our email sending has stabilized, but AWS is continuing to have issues, so we are monitoring for any additional problems.",
"created_at": "2025-10-20T14:13:59.879Z",
"custom_tweet": null,
"deliver_notifications": false,
"display_at": "2025-10-20T14:13:59.879Z",
"id": "5c3nb381np1t",
"incident_id": "sb59gv6x05dv",
"status": "monitoring",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2025-10-20T14:13:59.879Z",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "bx4wt4rcntcm",
"name": "Web Application",
"new_status": "partial_outage",
"old_status": "operational"
}
],
"body": "We are currently experiencing issues primarily with periodic dropped emails as part of a global outage at AWS.",
"created_at": "2025-10-20T11:16:13.144Z",
"custom_tweet": null,
"deliver_notifications": false,
"display_at": "2025-10-20T07:00:13.000Z",
"id": "yr5r8chp58rx",
"incident_id": "sb59gv6x05dv",
"status": "identified",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2025-10-20T11:21:07.394Z",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": "2025-10-20T14:13:59.879Z",
"name": "Email service delivery",
"page_id": "r7z7kh6ffzmv",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": "[]",
"resolved_at": "2025-10-20T23:00:10.000Z",
"scheduled_auto_completed": false,
"scheduled_auto_in_progress": false,
"scheduled_for": null,
"scheduled_remind_prior": false,
"scheduled_reminded_at": null,
"scheduled_until": null,
"shortlink": "https://stspg.io/809nn02h1j5q",
"started_at": "2025-10-20T07:00:13.000Z",
"status": "resolved",
"updated_at": "2025-10-21T03:07:58.099Z"
},
{
"components": [
{
"created_at": "2024-03-18T14:46:55.285Z",
"description": "Access to ruddr.io",
"group_id": null,
"id": "bx4wt4rcntcm",
"name": "Web Application",
"page_id": "r7z7kh6ffzmv",
"position": 2,
"showcase": true,
"start_date": "2021-01-01T00:00:00.000Z",
"status": "operational",
"updated_at": "2025-10-21T03:07:10.535Z"
},
{
"created_at": "2024-03-18T14:55:18.777Z",
"description": "Access to the Ruddr API",
"group_id": null,
"id": "swyk09612dlm",
"name": "API",
"page_id": "r7z7kh6ffzmv",
"position": 3,
"showcase": true,
"start_date": "2022-04-26T00:00:00.000Z",
"status": "operational",
"updated_at": "2025-09-15T20:28:10.649Z"
}
],
"created_at": "2025-09-15T17:30:37.000Z",
"id": "rv5n8l72zkx6",
"impact": "minor",
"impact_override": null,
"incident_updates": [
{
"affected_components": [
{
"code": "bx4wt4rcntcm",
"name": "Web Application",
"new_status": "operational",
"old_status": "degraded_performance"
},
{
"code": "swyk09612dlm",
"name": "API",
"new_status": "operational",
"old_status": "degraded_performance"
}
],
"body": "We are seeing no more issues with invoices after the fix.",
"created_at": "2025-09-15T20:28:10.679Z",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2025-09-15T20:28:10.679Z",
"id": "k9wpjyn1mhf7",
"incident_id": "rv5n8l72zkx6",
"status": "resolved",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2025-09-15T20:28:10.679Z",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "bx4wt4rcntcm",
"name": "Web Application",
"new_status": "degraded_performance",
"old_status": "degraded_performance"
},
{
"code": "swyk09612dlm",
"name": "API",
"new_status": "degraded_performance",
"old_status": "degraded_performance"
}
],
"body": "A fix for invoice performance has been deployed.",
"created_at": "2025-09-15T18:50:51.740Z",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2025-09-15T18:45:51.000Z",
"id": "n9n30nx4lnz8",
"incident_id": "rv5n8l72zkx6",
"status": "monitoring",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2025-09-15T18:51:10.123Z",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "bx4wt4rcntcm",
"name": "Web Application",
"new_status": "degraded_performance",
"old_status": "operational"
},
{
"code": "swyk09612dlm",
"name": "API",
"new_status": "degraded_performance",
"old_status": "operational"
}
],
"body": "We are investigating an issue with performance, specifically related to invoice line items.",
"created_at": "2025-09-15T18:29:37.437Z",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2025-09-15T17:30:37.000Z",
"id": "gxzk94fs3rqr",
"incident_id": "rv5n8l72zkx6",
"status": "investigating",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2025-09-15T18:32:06.135Z",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": "2025-09-15T18:45:51.000Z",
"name": "Performance Issues",
"page_id": "r7z7kh6ffzmv",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2025-09-15T20:28:10.679Z",
"scheduled_auto_completed": false,
"scheduled_auto_in_progress": false,
"scheduled_for": null,
"scheduled_remind_prior": false,
"scheduled_reminded_at": null,
"scheduled_until": null,
"shortlink": "https://stspg.io/g95by199lkbw",
"started_at": "2025-09-15T17:30:37.000Z",
"status": "resolved",
"updated_at": "2025-09-15T20:28:10.698Z"
},
{
"components": [
{
"created_at": "2024-03-18T14:46:55.285Z",
"description": "Access to ruddr.io",
"group_id": null,
"id": "bx4wt4rcntcm",
"name": "Web Application",
"page_id": "r7z7kh6ffzmv",
"position": 2,
"showcase": true,
"start_date": "2021-01-01T00:00:00.000Z",
"status": "operational",
"updated_at": "2025-10-21T03:07:10.535Z"
},
{
"created_at": "2024-03-18T14:55:18.777Z",
"description": "Access to the Ruddr API",
"group_id": null,
"id": "swyk09612dlm",
"name": "API",
"page_id": "r7z7kh6ffzmv",
"position": 3,
"showcase": true,
"start_date": "2022-04-26T00:00:00.000Z",
"status": "operational",
"updated_at": "2025-09-15T20:28:10.649Z"
},
{
"created_at": "2024-03-18T14:56:44.522Z",
"description": "Access to the iOS and Android mobile applications",
"group_id": null,
"id": "38hh9c4bf30c",
"name": "Mobile Apps",
"page_id": "r7z7kh6ffzmv",
"position": 5,
"showcase": true,
"start_date": "2024-01-17T00:00:00.000Z",
"status": "operational",
"updated_at": "2024-11-26T17:22:39.429Z"
},
{
"created_at": "2024-03-18T14:58:17.235Z",
"description": "Access to the macOS desktop application",
"group_id": null,
"id": "1ttjh6m470vr",
"name": "macOS Desktop App",
"page_id": "r7z7kh6ffzmv",
"position": 6,
"showcase": true,
"start_date": "2021-07-28T00:00:00.000Z",
"status": "operational",
"updated_at": "2024-10-03T04:05:02.140Z"
}
],
"created_at": "2024-10-02T20:00:00.000Z",
"id": "y59jyrcg0y59",
"impact": "maintenance",
"impact_override": null,
"incident_updates": [
{
"affected_components": [
{
"code": "bx4wt4rcntcm",
"name": "Web Application",
"new_status": "operational",
"old_status": "under_maintenance"
},
{
"code": "swyk09612dlm",
"name": "API",
"new_status": "operational",
"old_status": "under_maintenance"
},
{
"code": "38hh9c4bf30c",
"name": "iOS Mobile App",
"new_status": "operational",
"old_status": "under_maintenance"
},
{
"code": "1ttjh6m470vr",
"name": "macOS Desktop App",
"new_status": "operational",
"old_status": "under_maintenance"
}
],
"body": "The scheduled maintenance has been completed.",
"created_at": "2024-10-03T04:05:02.169Z",
"custom_tweet": null,
"deliver_notifications": false,
"display_at": "2024-10-03T04:05:02.169Z",
"id": "kwv2tw2qdjll",
"incident_id": "y59jyrcg0y59",
"status": "completed",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2024-10-03T04:05:02.169Z",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "bx4wt4rcntcm",
"name": "Web Application",
"new_status": "under_maintenance",
"old_status": "under_maintenance"
},
{
"code": "swyk09612dlm",
"name": "API",
"new_status": "under_maintenance",
"old_status": "under_maintenance"
},
{
"code": "38hh9c4bf30c",
"name": "iOS Mobile App",
"new_status": "under_maintenance",
"old_status": "under_maintenance"
},
{
"code": "1ttjh6m470vr",
"name": "macOS Desktop App",
"new_status": "under_maintenance",
"old_status": "under_maintenance"
}
],
"body": "We are verifying the maintenance and should be turning back on service shortly.",
"created_at": "2024-10-03T03:59:36.571Z",
"custom_tweet": null,
"deliver_notifications": false,
"display_at": "2024-10-03T03:59:36.571Z",
"id": "4xwln2btmdyk",
"incident_id": "y59jyrcg0y59",
"status": "verifying",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2024-10-03T03:59:36.571Z",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "bx4wt4rcntcm",
"name": "Web Application",
"new_status": "under_maintenance",
"old_status": "under_maintenance"
},
{
"code": "swyk09612dlm",
"name": "API",
"new_status": "under_maintenance",
"old_status": "under_maintenance"
},
{
"code": "38hh9c4bf30c",
"name": "iOS Mobile App",
"new_status": "under_maintenance",
"old_status": "under_maintenance"
},
{
"code": "1ttjh6m470vr",
"name": "macOS Desktop App",
"new_status": "under_maintenance",
"old_status": "under_maintenance"
}
],
"body": "Scheduled maintenance is still in progress. We will provide updates as necessary.",
"created_at": "2024-10-03T02:05:04.260Z",
"custom_tweet": null,
"deliver_notifications": false,
"display_at": "2024-10-03T02:05:04.260Z",
"id": "ywq87qftkjkk",
"incident_id": "y59jyrcg0y59",
"status": "in_progress",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2024-10-03T02:05:04.260Z",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "bx4wt4rcntcm",
"name": "Web Application",
"new_status": "under_maintenance",
"old_status": "operational"
},
{
"code": "swyk09612dlm",
"name": "API",
"new_status": "under_maintenance",
"old_status": "operational"
},
{
"code": "38hh9c4bf30c",
"name": "iOS Mobile App",
"new_status": "under_maintenance",
"old_status": "operational"
},
{
"code": "1ttjh6m470vr",
"name": "macOS Desktop App",
"new_status": "under_maintenance",
"old_status": "operational"
}
],
"body": "Scheduled maintenance is currently in progress. We will provide updates as necessary.",
"created_at": "2024-10-03T02:03:48.866Z",
"custom_tweet": null,
"deliver_notifications": false,
"display_at": "2024-10-03T02:03:48.866Z",
"id": "5qcdkghbtdlt",
"incident_id": "y59jyrcg0y59",
"status": "in_progress",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2024-10-03T02:03:48.866Z",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "bx4wt4rcntcm",
"name": "Web Application",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "swyk09612dlm",
"name": "API",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "38hh9c4bf30c",
"name": "iOS Mobile App",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "1ttjh6m470vr",
"name": "macOS Desktop App",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "We will be undergoing scheduled maintenance during this time.",
"created_at": "2024-10-03T02:02:57.556Z",
"custom_tweet": null,
"deliver_notifications": false,
"display_at": "2024-10-02T20:00:00.000Z",
"id": "tjlfd170xzlz",
"incident_id": "y59jyrcg0y59",
"status": "scheduled",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2024-10-03T02:04:35.398Z",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": "2024-10-03T03:59:36.571Z",
"name": "Scheduled Maintenance",
"page_id": "r7z7kh6ffzmv",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2024-10-03T04:05:02.169Z",
"scheduled_auto_completed": true,
"scheduled_auto_in_progress": true,
"scheduled_for": "2024-10-03T02:05:00.000Z",
"scheduled_remind_prior": false,
"scheduled_reminded_at": null,
"scheduled_until": "2024-10-03T04:05:00.000Z",
"shortlink": "https://stspg.io/qdr2w1wh1dk5",
"started_at": "2024-10-02T20:00:00.000Z",
"status": "completed",
"updated_at": "2024-10-03T04:05:02.184Z"
},
{
"components": [
{
"created_at": "2024-03-18T14:46:55.285Z",
"description": "Access to ruddr.io",
"group_id": null,
"id": "bx4wt4rcntcm",
"name": "Web Application",
"page_id": "r7z7kh6ffzmv",
"position": 2,
"showcase": true,
"start_date": "2021-01-01T00:00:00.000Z",
"status": "operational",
"updated_at": "2025-10-21T03:07:10.535Z"
},
{
"created_at": "2024-03-18T14:55:18.777Z",
"description": "Access to the Ruddr API",
"group_id": null,
"id": "swyk09612dlm",
"name": "API",
"page_id": "r7z7kh6ffzmv",
"position": 3,
"showcase": true,
"start_date": "2022-04-26T00:00:00.000Z",
"status": "operational",
"updated_at": "2025-09-15T20:28:10.649Z"
}
],
"created_at": "2024-10-02T14:40:59.000Z",
"id": "dc2zg6dhzktq",
"impact": "major",
"impact_override": "major",
"incident_updates": [
{
"affected_components": [
{
"code": "bx4wt4rcntcm",
"name": "Web Application",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "swyk09612dlm",
"name": "API",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "This incident has been resolved.",
"created_at": "2024-10-03T04:06:07.324Z",
"custom_tweet": null,
"deliver_notifications": false,
"display_at": "2024-10-02T18:00:07.000Z",
"id": "18jqvxmdrlmg",
"incident_id": "dc2zg6dhzktq",
"status": "resolved",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2024-10-03T04:06:31.234Z",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "bx4wt4rcntcm",
"name": "Web Application",
"new_status": "operational",
"old_status": "degraded_performance"
},
{
"code": "swyk09612dlm",
"name": "API",
"new_status": "operational",
"old_status": "degraded_performance"
}
],
"body": "The service has recovered, we're monitoring it to see if any further issues occur.",
"created_at": "2024-10-02T18:05:21.684Z",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2024-10-02T17:00:21.000Z",
"id": "4tx5mx8twqt8",
"incident_id": "dc2zg6dhzktq",
"status": "monitoring",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2024-10-02T18:06:07.079Z",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "bx4wt4rcntcm",
"name": "Web Application",
"new_status": "degraded_performance",
"old_status": "operational"
},
{
"code": "swyk09612dlm",
"name": "API",
"new_status": "degraded_performance",
"old_status": "operational"
}
],
"body": "We're investigating an issue affecting the performance of the Ruddr web app and API.",
"created_at": "2024-10-02T16:19:59.659Z",
"custom_tweet": null,
"deliver_notifications": false,
"display_at": "2024-10-02T14:40:59.000Z",
"id": "6d54gtvnlwz6",
"incident_id": "dc2zg6dhzktq",
"status": "investigating",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2024-10-02T16:20:25.387Z",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": "2024-10-02T17:00:21.000Z",
"name": "Server issues",
"page_id": "r7z7kh6ffzmv",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2024-10-02T18:00:07.000Z",
"scheduled_auto_completed": false,
"scheduled_auto_in_progress": false,
"scheduled_for": null,
"scheduled_remind_prior": false,
"scheduled_reminded_at": null,
"scheduled_until": null,
"shortlink": "https://stspg.io/m20smgbm8xwy",
"started_at": "2024-10-02T14:40:59.000Z",
"status": "resolved",
"updated_at": "2024-10-03T04:06:31.245Z"
},
{
"components": [
{
"created_at": "2024-03-18T14:46:55.285Z",
"description": "Access to ruddr.io",
"group_id": null,
"id": "bx4wt4rcntcm",
"name": "Web Application",
"page_id": "r7z7kh6ffzmv",
"position": 2,
"showcase": true,
"start_date": "2021-01-01T00:00:00.000Z",
"status": "operational",
"updated_at": "2025-10-21T03:07:10.535Z"
}
],
"created_at": "2024-06-23T03:00:49.000Z",
"id": "d9xmp488ysvx",
"impact": "major",
"impact_override": null,
"incident_updates": [
{
"affected_components": [
{
"code": "bx4wt4rcntcm",
"name": "Web Application",
"new_status": "operational",
"old_status": "partial_outage"
}
],
"body": "This incident has been resolved.",
"created_at": "2024-06-23T11:12:53.092Z",
"custom_tweet": null,
"deliver_notifications": false,
"display_at": "2024-06-23T11:00:53.000Z",
"id": "bxyz29cyglsg",
"incident_id": "d9xmp488ysvx",
"status": "resolved",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2024-06-23T11:14:21.036Z",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "bx4wt4rcntcm",
"name": "Web Application",
"new_status": "partial_outage",
"old_status": "operational"
}
],
"body": "We are investigating an issue that may be affecting email delivery.",
"created_at": "2024-06-23T05:17:49.623Z",
"custom_tweet": null,
"deliver_notifications": false,
"display_at": "2024-06-23T03:00:49.000Z",
"id": "d2chvv9hghnd",
"incident_id": "d9xmp488ysvx",
"status": "investigating",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2024-06-23T05:18:05.413Z",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": null,
"name": "Email Delivery",
"page_id": "r7z7kh6ffzmv",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2024-06-23T11:00:53.000Z",
"scheduled_auto_completed": false,
"scheduled_auto_in_progress": false,
"scheduled_for": null,
"scheduled_remind_prior": false,
"scheduled_reminded_at": null,
"scheduled_until": null,
"shortlink": "https://stspg.io/sqrkmyzrmng8",
"started_at": "2024-06-23T03:00:49.000Z",
"status": "resolved",
"updated_at": "2024-06-23T11:14:21.054Z"
},
{
"components": [
{
"created_at": "2024-03-18T14:46:55.285Z",
"description": "Access to ruddr.io",
"group_id": null,
"id": "bx4wt4rcntcm",
"name": "Web Application",
"page_id": "r7z7kh6ffzmv",
"position": 2,
"showcase": true,
"start_date": "2021-01-01T00:00:00.000Z",
"status": "operational",
"updated_at": "2025-10-21T03:07:10.535Z"
}
],
"created_at": "2024-03-29T21:26:43.000Z",
"id": "5lh16km5l924",
"impact": "none",
"impact_override": null,
"incident_updates": [
{
"affected_components": [
{
"code": "bx4wt4rcntcm",
"name": "Web Application",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "Connectivity issues seem to be resolved.",
"created_at": "2024-04-11T16:51:38.925Z",
"custom_tweet": null,
"deliver_notifications": false,
"display_at": "2024-04-02T16:51:38.000Z",
"id": "xtbw2jpsvdxh",
"incident_id": "5lh16km5l924",
"status": "resolved",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2024-04-11T17:06:04.395Z",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "bx4wt4rcntcm",
"name": "Web Application",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "Intermittent QBO connectivity issues. Do not remove the QuickBooks Online integration.",
"created_at": "2024-03-29T21:26:43.103Z",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2024-03-29T21:26:43.000Z",
"id": "xsd319c1144p",
"incident_id": "5lh16km5l924",
"status": "investigating",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2024-04-01T14:27:12.466Z",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": null,
"name": "QuickBooks Online Integration Issue",
"page_id": "r7z7kh6ffzmv",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": "24",
"resolved_at": "2024-04-02T16:51:38.000Z",
"scheduled_auto_completed": false,
"scheduled_auto_in_progress": false,
"scheduled_for": null,
"scheduled_remind_prior": false,
"scheduled_reminded_at": null,
"scheduled_until": null,
"shortlink": "https://stspg.io/yg8wc3x85lbq",
"started_at": "2024-03-29T21:26:43.000Z",
"status": "resolved",
"updated_at": "2024-04-11T17:06:04.426Z"
},
{
"components": [
{
"created_at": "2024-03-18T14:46:55.285Z",
"description": "Access to ruddr.io",
"group_id": null,
"id": "bx4wt4rcntcm",
"name": "Web Application",
"page_id": "r7z7kh6ffzmv",
"position": 2,
"showcase": true,
"start_date": "2021-01-01T00:00:00.000Z",
"status": "operational",
"updated_at": "2025-10-21T03:07:10.535Z"
}
],
"created_at": "2024-03-28T17:55:26.000Z",
"id": "b8yp8gwtgjdq",
"impact": "major",
"impact_override": null,
"incident_updates": [
{
"affected_components": [
{
"code": "bx4wt4rcntcm",
"name": "Web Application",
"new_status": "operational",
"old_status": "partial_outage"
}
],
"body": "A new version of the app being deployed caused an outage for a few minutes",
"created_at": "2024-03-28T18:16:18.088Z",
"custom_tweet": null,
"deliver_notifications": false,
"display_at": "2024-03-28T17:58:18.000Z",
"id": "pv9mdsx1bztg",
"incident_id": "b8yp8gwtgjdq",
"status": "resolved",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2024-03-28T18:17:28.062Z",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "bx4wt4rcntcm",
"name": "Web Application",
"new_status": "partial_outage",
"old_status": "operational"
}
],
"body": "Workspaces are currently inaccessible",
"created_at": "2024-03-28T18:15:26.959Z",
"custom_tweet": null,
"deliver_notifications": false,
"display_at": "2024-03-28T17:55:26.000Z",
"id": "7nv2v6rmykyz",
"incident_id": "b8yp8gwtgjdq",
"status": "identified",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2024-03-28T18:17:02.061Z",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": null,
"name": "Workspace access outage",
"page_id": "r7z7kh6ffzmv",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2024-03-28T17:58:18.000Z",
"scheduled_auto_completed": false,
"scheduled_auto_in_progress": false,
"scheduled_for": null,
"scheduled_remind_prior": false,
"scheduled_reminded_at": null,
"scheduled_until": null,
"shortlink": "https://stspg.io/yj3kclwh96ml",
"started_at": "2024-03-28T17:55:26.000Z",
"status": "resolved",
"updated_at": "2024-03-28T18:17:28.092Z"
}
],
"page": {
"id": "r7z7kh6ffzmv",
"name": "Ruddr",
"url": "https://status.ruddr.io"
},
"status": {
"description": "All Systems Operational",
"indicator": "none"
}
}