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Careers Customer Success Portal Support Desk Quick Links Pharma Medtech Webinars Press Center SECURITY Keeping Your Data Safe at Model N Model N continually strives to improve our product development and internal operational processes with the aim of increasing the security of our software and services. Visit our Trust Center for our latest compliance reports and updates Trust Center Model N Security Vision The secure way should be the effortless way, and that’s why security is built into the fabric of Model N products and infrastructure. Our commitment is to: Create a trusted dialogue with your business by providing transparency into the cybersecurity posture of Model N. Turn Model N’s cybersecurity posture into a differentiator. Protect data and align controls with industry standard frameworks and regulations. Trusted By Leading Companies Security is an integral component that permeates every facet of our innovation, products, systems, and services. We've established our security procedures on a robust base of industry standards, governance, and meticulous protocols. When our customers choose Model N as a partner, they can rest assured that our unwavering commitment to security extends comprehensively across our products, systems, and services. Dedicated Security Team Model N employs an in-house team of security specialists dedicated to maintaining robust security measures across all aspects of the organization, including our products, infrastructure, and operational processes. This team is also responsible for overseeing risk management initiatives and ensuring compliance with relevant industry standards. Security Awareness & Training Model N mandates that all employees complete annual training covering a comprehensive range of privacy and security topics. Risk Management Model N security processes are built on a solid foundation of industry standards, governance, and procedures. Model N dedicates abundant attention to security across all our products, systems and services. The security controls that govern our architecture are designed to align with several different robust security standards Cloud Security Management Model N has deployed a multi-faceted approach that combines technical controls, organizational policies, and ongoing monitoring and vigilance. Key best practices include implementing robust data encryption, both at rest and in transit, enforcing strong user authentication with multi-factor options, conducting regular penetration testing, ensuring compliance with relevant regulations, and maintaining a comprehensive incident response plan. Product Security Model N development activities follow the Secure Software Development Lifecycle (SSDL), which codifies accepted industry standards. The major components of the SSDL are security risk analysis and threat modeling, code analysis and review, and vulnerability management. Business Continuity and Disaster Recovery Model N teams serve from multiple geographic locations, which include India, Europe and North America. Access Management Adhering to the principle of least privilege, Model N regularly reviews employees' data access rights, ensuring they are granted only the minimum required privileges necessary. Furthermore, all workstations operate under centrally controlled endpoint-management software that enforces standardized security configurations and protection solutions across the organization. 24x7 Incident Management Model N monitors its systems 24x7 and quickly rectifies any potential issues. Security Compliance and Privacy Model N has implemented governance, risk management, and compliance practices that align with the most globally recognized information security frameworks. Model N has achieved SOC1 Type 2, SOC2 Type 2 + CSA Star Level 2 attestation. We view compliance with industry standard frameworks and laws as an opportunity to demonstrate our commitment to keeping customer data protected. By implementing recommended controls and procedures, Model N is able to secure the confidentiality, integrity, and availability of their information. Consulted Standards and Best Practices Regulatory Compliance We take our responsibility to protect and secure your information seriously and strive for complete transparency around our security practices. Our Trust Center further details the ways we protect your data. Trust Center ISO/IEC 27001 Certified Model N Achieves ISO/IEC 27001 Certification, the Global Standard for Information Security. Learn More SOC 1 Type II Model N’s SOC 1 Type II report validates our internal controls are suitably designed and operating effectively. Contact Us SOC 2 Type II Model N’s SOC 2 Type II report validates our controls based on the security, privacy, availability, and confidentiality trust services criteria. Contact Us CSA Star Level 2 Model N is certified by Cloud Security Alliance for Star level 2 framework. Learn More TRUSTe Model N participates in TRUSTe’s Data Privacy Framework verification program. Learn More Data Privacy Framework Model N is certified by the Department of Commerce for the Data Privacy Framework (DPF), for EU-US providing a transatlantic personal data transfer mechanism. LEARN MORE CCPA / CPRA Model N complies with the California Consumer Privacy Act (CCPA / CPRA). LEARN MORE GDPR Model N complies with General Data Protection Regulation (GDPR). LEARN MORE Security Statement Model N provides stakeholders and interested parties with access to its comprehensive Information Security statement on request. Contact Us Powering Innovators Enabling our Customers to Deliver Life-Changing Products to the World Contact Sales Thank you for your interest in Model N. Please submit the form and our sales team will contact you within 24 hours. Our Customers Include: Thank you for reaching out. We look forward to responding within one business day.