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Privacy Privacy at Elastic At Elastic, we believe that privacy is the foundation of trust in our technology. We are committed to providing you with a secure, compliant, and transparent environment for your data. Built on the rigorous standards of the world's leading regulatory and industry frameworks, our privacy program ensures that you own your data and control how it is processed. We are committed to privacy-by-design, integrating robust technical and organizational measures to protect your information against unauthorized access while supporting global regulatory compliance. Whether you are leveraging our search-powered AI or monitoring complex environments, our mission is to earn your confidence through transparency and accountability, providing the clear documentation and assurances you need to manage your privacy needs and obligations effectively. Privacy datasheets Elastic's privacy datasheets provide a detailed breakdown of how personal data is captured, processed, and stored by and within our Products and Services to help customers assess the impact of our offerings on their privacy posture. Elasticsearch Observability Security Support Services AutoOps in Cloud Connect Elastic AI Enabling global compliance Elastic offers a robust solution for organizations seeking to align with global governance principles, irrespective of their regional obligations. See our white papers below on how you can leverage Elastic’s comprehensive features to advance compliance and unlock significant market advantage. White paper on Elastic for Privacy Compliance White paper on Elastic for Data Security Compliance White paper on Elastic for AI Compliance The location of your data Elastic Cloud uses Cloud Service Providers, such as Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP), to provide Elastic Cloud. We support hosting options globally through each of our Cloud Service Providers. You can select the region where you'd like to host your deployments to best meet your data residency needs. Backups are stored in the same region you select for your deployment, by default. Elastic uses certain infrastructure and customer support sub-processors to provide services to our customers. The sub-processors relevant to you will ultimately depend on which data center location, services, and functionalities you choose to use. (View lists of our external or internal subprocessors.) Data Transfer Impact Assessments We make it easy to understand how Elastic handles personal data transfers, especially outside the EU/EEA. Below you'll find all data Transfer Impact Assessments conducted by Elastic. We ensure your data stays protected no matter where it goes; it's our commitment to transparency and your privacy. United States India Singapore Australia People's Republic of China Hong Kong Mexico Costa Rica Brazil United Arab Emirates Kingdom of Saudi Arabia Public authority requests for personal data We've established Elastic's Principles for Public Authority Requests for Customer Information, which adhere to applicable data protection laws and your customer agreement. Elastic will only disclose or provide access to your data if it's strictly required by law. We've never created a backdoor or master key for any of our products or services and have never allowed any government authority unfettered or direct access to our servers. Privacy statements General Privacy Statement Product Privacy Statement Candidate Privacy Statement California Privacy Rights Statement Elastic Cookie Privacy Statement Free and Open Privacy Statement Additional links Elastic Trust Center Elastic Legal Hub Privacy FAQ