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Skip to content CYGNVS Launches AI Incident Command Center to Manage AI-Driven Operational Crises Read the press release CYGNVS Sub-Processors Last updated March 2026 To support delivery of our Services, CYGNVS may engage and use data processors with access to certain Service Data. This page provides important information about the identity, location and role of each Sub-processor. Terms used on this page but not defined have the meaning set forth in the applicable agreement between Customer and CYGNVS. Service Data means any data relating to use, support and/or operation of the Services, including information relating to volumes, activity logs, frequencies. THIRD PARTIES Infrastructure Sub-processors CYGNVS currently uses third party sub-processors to provide infrastructure services, and to help CYGNVS run the service. CYGNVS may use the following sub-processors to host Service Data or provide other infrastructure that helps with delivery of the Services: Amazon Web Services (AWS) – Cloud Service Provider Google Cloud Platform (GCP) – Cloud Service Provider The regionality of the infrastructure is selected by the user during onboarding. Current options are United States, EU (Germany), Australia, UK, Canada, India. All data is stored in the selected region, save for sub-processors and data described below. Other Sub-processors CYGNVS may use the following sub-processors to perform or assist with other service functions: Entity Name Processing Activities Entity Country HubSpot Customer relationship management and support activities European Union (Germany) Stonly Customer support activities and in-app communications/guides European Union (France) Datadog Monitoring & Logging United States LaunchDarkly Feature Flag Management United States SignRequest eSignature functionality (Only used when using the "eSignature" functionality of the Service) European Union (Ireland) Microsoft Document editing functionality (Only used when using the "Document Editing" functionality of the Service) United States CYGNVS Group Processors The following CYGNVS subsidiary companies are sub-processors providing technical and operational support. Depending on the geographic location of a customer or their authorized users, and the nature of the CYGNVS services provided, CYGNVS may also engage one or more of the following affiliates as processors when accessing personal data (such as user name and email address) to deliver support and similar services to a Customer: CYGNVS Inc. Location: USA Cygnvs Canada Inc. Location: Canada Cygnvs India Pvt Ltd. Location: India Cygnus Data Science, Ltd. Location: Ireland Updates The sub-processors used by CYGNVS may change over time. CYGNVS will update this page with notice of any new or different sub-processors as appropriate and necessary. CONTACT CYGNVS. If you have any questions regarding our sub-processors, you may contact us by writing to CYGNVS Inc., 1840 Gateway Drive, Suite 400-2003, San Mateo CA 94404 USA or by emailing [email protected].