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security Trust Center Enterprise trust, engineered into every layer of autonomous operations The Digitate Trust Center gives security, compliance, and procurement teams direct access to the practices, certifications, and agreements behind the ignio™ platform so your evaluation moves with confidence, not friction. SOC 2 Plus Type 2 ISO 27001 ISMS framework 24/7 Security monitoring 5+ Reports published Trust built into how we operate Digitate maintains the highest standards in data protection and privacy to support enterprise operations aligned with global best practices and regulatory expectations across security, compliance, and governance. Security & Privacy Our products include robust security and privacy controls across infrastructure, applications, and data layers to protect customer data from unauthorized access and evolving threats. Learn more Global Compliance & Standards Digitate aligns with globally recognized standards and regulatory frameworks to help protect the privacy, security, and integrity of customer data across regions. Learn more Agreements & Policies Access Digitate’s agreements and policies for SaaS, licensed software, and services, providing transparency and supporting enterprise procurement, legal, and compliance reviews. Learn more A closer look at our compliance posture Browse the certifications, assessments, and policies that support your security review organized the way enterprise risk and procurement teams evaluate vendors. SOC 2 Plus Type II Report Digitate’s SOC 2 Type II report assures security, availability, confidentiality, privacy, GDPR, and HIPAA controls. ISO/IEC 27001 Certification Digitate’s ISO/IEC 27001-certified delivery centers maintain robust controls protecting customer information confidentiality, integrity, and availability. Third-Party Penetration Testing Independent third-party security assessments validate ignio security controls, supporting a secure and resilient platform. Vulnerability Management Digitate’s vulnerability management process identifies, prioritizes, and remediates risks, strengthening platform resilience and protection. TRUST CENTER UPDATES Recently published reports & certifications The latest audits, assessments, and certifications supporting your security and compliance review. July 09, 2026 Compliance SOC 2 Plus Type II report now available Digitate’s latest SOC 2 Type II report is now available and covers both Azure and AWS hosting environments. The report covers the assessment period from April 1, 2025, to March 31, 2026. May 26, 2025 Security Penetration test report published The 2026 third-party web application security reassessment for ignio AIOps, ERPOps, and Workload Management is available in Trust Center.. Mar 03, 2025 Compliance AWS AUP ISRS 4400 report available Our 2025 AWS AUP ISRS 4400 report is available, covering the security controls assessment of our AWS hosting platform by our external audit partner. May 15, 2024 Compliance ISO 27001 (2024) certificate available The TCS ISO 27001 certificate is now available, covering the period from April 1, 2024 to March 31, 2027. Get started with Digitate See ignio in action, talk to our team, or explore how partners grow with Digitate’s Elevate program. play_circle Request a Demo mail Contact Us handshake Become a Partner Products ignio Products network_intel_node AIOps Observe & resolve IT Event Management Resolve events & incident management at scale Cloud Cost Optimization Reduce cloud spend with intelligent analysis Business Health Monitoring Real-time business KPI tracking & alerting Observe Full-stack observability & anomaly detection avg_pace ️ Workload Management SLA predictions Business SLA Prediction Predict and prevent SLA breaches proactively settings ️ ERPOps SAP integration IDoc Management for SAP Automate SAP IDoc error resolution end-to-end devices ️ Digital Workspace Employee ops Platform ignio™ Platform SaaS-based autonomous operations platform combining observability and AIOps to solve enterprise challenges. Platform Overview → AI Agents auto_awesome AI Agents ignio AI Agents for autonomous enterprise AI Agent for IT Event Management AI Agent for Incident Resolution AI Agent for Cloud Cost Optimization AI Agent for Proactive Problem Management AI Agent for Business SLA Predictions IDC MarketScape 2026 Digitate Named a Leader in AIOps — Worldwide 🏆 An IDC MarketScape Leader Worldwide 2026 Discover why IDC recognized Digitate as a Leader in AIOps. Get the full analyst report and see how ignio™ delivers unified observability & autonomous operations. Download Report → Industries Industries account_balance BFSI BFSI AI Operations shopping_bag_speed ️ Retail Supply chain intelligence travel Travel & Hospitality Enhance travel and hospitality health_metrics Healthcare & Life Sciences Intelligent health ops grocery Consumer Packaged Goods Drive smarter CPG value chains manufacturing Manufacturing Quality and compliance management Digitate Named a G2 Leader in Enterprise Grid® Report for AIOps Platforms Resources Resources analytics Analyst Reports Discover top industry analysts report live_tv Webinars & Events On-demand sessions podcasts Podcasts Explore our upcoming and recorded podcast finance ROI Forrester Total Economic Impact™ study donut_small Infographics Discover the capabilities of ignio™’s AI solutions rss_feed Blogs Insights & thought leadership file_copy Case Studies Customer success stories article White Papers and POV Research & analysis book_2 e-Books eBooks provide insights into intelligent automation menu_book ️ Reference Guides Guides cover AIOps and SAP automation Agentic AI and the Future of Enterprise IT Explore more Support Support & Services support_agent Services and Support Discover Digitate Service menu_book ️ Documentation Product & developer guides diversity_2 Community Connect, Share, & Exchange request_quote Pricing ignio capability based pricing security ️ Trust Center Digitate policies on security, privacy, and licensing Agreements Global Compliance Security and Privacy Digitate Delivers Unmatched Value By Streamlining ITOps Explore more Company Company globe_asia Leadership Our story & meet the executive team newspaper Newsroom & Press Announcements & media school Academy Evolve your skills and get certified contact_mail Contact Us Get in touch or request a demo handshake ️ Partners Alliances & ecosystem Channel Partner Technology Partner Integration Marketplace Digitate Recognized as Solutions Partner from Microsoft Explore more Request a Demo Contact Us Products What we solve Digitate’s empowers organizations to transform their operations with intelligence, insights, and actions. Platform Overview Products ignio AIOps Redefining IT operations with AI and automation ignio Observe Cloud Visibility and Cost Optimization Business Health Monitoring IT Event Management ignio AI.Workload Management Enabling predictable, Agile and Silent batch operations in a closed-loop solution Business SLA Prediction ignio AI.ERPOps End-to-end automation for incidents and service requests in SAP IDoc Management for SAP ignio AI.Digital Workspace Autonomously detect, triage and remediate endpoint issues ignio Cognitive Procurement AI-based analytics to improve Procure-to-Pay effectiveness ignio AI.Assurance Transform software testing and speed up software release cycles Platform What we do Digitate helps enterprises improve the resilience and agility of their IT and business operations with our SaaS–based platform. Platform Overview Platform ignio™ Platform ignio™, Digitate’s SaaS-based platform for autonomous operations, combines observability and AIOps capabilities to solve operational challenges Industries Autonomous IT Solutions for the Modern Industry BFSI Retail Healthcare & Life Sciences Travel & Hospitality Consumer Packaged Goods AI Agents ignio’s AI agents, with their ability to perceive, reason, act, and learn deliver measurable business value and transform IT operations. AI Agent for IT Event Management AI Agent for Incident Resolution AI Agent for Cloud Cost Optimization AI Agent for Proactive Problem Management AI Agent for Business SLA Predictions Resources Analyst Reports Discover what the top industry analysts have to say about Digitate Blogs Explore Insights on Intelligent Automation from Digitate experts ROI Get Insights from the Forrester Total Economic Impact™ study on Digitate ignio Case Studies Learn how Digitate ignio helped transform the Walgreens Boots Alliance Trust Center Digitate policies on security, privacy, and licensing e-Books Digitate ignio™ eBooks Provide Insights into Intelligent Automation Infographics Discover the Capabilities of ignio™’s AI Solutions Reference Guides Guides cover AIOps and SAP automation examples, use cases, and selection criteria White Papers and POV Discover ignio White papers and Point of view library Webinars & Events Explore our upcoming and recorded webinars & events About Us Who we are At Digitate, we’re committed to helping enterprise companies, realize autonomous operations. Integration Channel Partner Technology Partner Azure Marketplace Company Leadership We’re committed to helping enterprise companies realize autonomous operations Newsroom Explore the latest news and information about Digitate Partners Grow your business with our Elevate Partner program Academy Evolve your skills and get certified Contact Us Get in touch or request a demo Request a Demo Products What we solve Digitate’s empowers organizations to transform their operations with intelligence, insights, and actions. Platform Overview Products ignio AIOps Redefining IT operations with AI and automation ignio Observe Cloud Visibility and Cost Optimization Business Health Monitoring IT Event Management ignio AI.Workload Management Enabling predictable, Agile and Silent batch operations in a closed-loop solution Business SLA Prediction ignio AI.ERPOps End-to-end automation for incidents and service requests in SAP IDoc Management for SAP ignio AI.Digital Workspace Autonomously detect, triage and remediate endpoint issues ignio Cognitive Procurement AI-based analytics to improve Procure-to-Pay effectiveness ignio AI.Assurance Transform software testing and speed up software release cycles Platform1 What we do Digitate helps enterprises improve the resilience and agility of their IT and business operations with our SaaS–based platform. Platform Overview Platform ignio™ Platform ignio™, Digitate’s SaaS-based platform for autonomous operations, combines observability and AIOps capabilities to solve operational challenges Industries Autonomous IT Solutions for the Modern Industry BFSI Retail Healthcare & Life Sciences Travel & Hospitality Consumer Packaged Goods AI Agents ignio’s AI agents, with their ability to perceive, reason, act, and learn deliver measurable business value and transform IT operations. AI Agent for IT Event Management AI Agent for Incident Resolution AI Agent for Cloud Cost Optimization AI Agent for Proactive Problem Management AI Agent for Business SLA Predictions Resources Analyst Reports Discover what the top industry analysts have to say about Digitate Blogs Explore Insights on Intelligent Automation from Digitate experts ROI Get Insights from the Forrester Total Economic Impact™ study on Digitate ignio Case Studies Learn how Digitate ignio helped transform the Walgreens Boots Alliance Trust Center Digitate policies on security, privacy, and licensing e-Books Digitate ignio™ eBooks Provide Insights into Intelligent Automation Infographics Discover the Capabilities of ignio™’s AI Solutions Reference Guides Guides cover AIOps and SAP automation examples, use cases, and selection criteria White Papers and POV Discover ignio White papers and Point of view library Webinars & Events Explore our upcoming and recorded webinars & events About Us Who we are At Digitate, we’re committed to helping enterprise companies, realize autonomous operations. Integration Channel Partner Technology Partner Azure Marketplace Company Leadership We’re committed to helping enterprise companies realize autonomous operations Newsroom Explore the latest news and information about Digitate Partners Grow your business with our Elevate Partner program Academy Evolve your skills and get certified Contact Us Get in touch or request a demo Request a Demo