Snapshot 19667
Normalized text
Scripts and page chrome removed; this is what change detection compares.
Subscribe to UpdatesSubscribe Delivery delays for messages sent from Outlook and Exchange Subscribe Monitoring - Mail delivery has resumed as normal and our engineers are seeing significantly less errors. The team are awaiting confirmation of a fix implemented on Microsoft servers and will be monitoring until tomorrow morning to confirm. Sep 27, 2026 - 19:33 UTC Identified - Exclaimer has identified that a small subset of messages (~0.02%) are delayed when routed through Exclaimer due to a suspected issue within Microsoft's servers. This has been raised with Microsoft to investigate alongside Exclaimer Engineers. Sent messages will be received with a signature applied, as expected. If you are seeing issues with message deliverability, please reach out to our support team, who will be happy to assist. Sep 22, 2026 - 15:19 UTC Investigating - Exclaimer engineers are investigating a delivery delay affecting some messages sent from Outlook and Exchange to Exclaimer Cloud. Some of these messages may be retried by the sender and may appear as temporary deferrals rather than delivery failures. We are not currently aware of any confirmed message loss and will provide updates as we learn more. Sep 22, 2026 - 10:58 UTC Uptime over the past 90 days. View historical uptime. Australia Operational AU: Server-Side: Mail Routing - Office 365 Operational AU: Server-Side: Mail Routing - Exchange Operational AU: Server-Side: Signature Application Operational AU: Server-Side: Sent Items Update Operational AU: Client-Side: Signature Application - Office 365 Operational AU: Data: User Synchronization Operational AU: UI: Admin User Interface Operational AU: UI: New Customer Onboarding Operational AU: Analytics: Click Tracking Operational AU: Feedback Operational Canada Operational CA: Server-Side: Mail Routing - Office 365 Operational CA: Server-Side: Mail Routing - Exchange Operational CA: Server-Side: Signature Application Operational CA: Server-Side: Sent Items Update Operational CA: Client Side: Signature Application - Office 365 Operational CA: Data: User Synchronization Operational UI: Admin User Interface Operational UI: New Customer Onboarding Operational CA: Analytics: Click Tracking Operational CA: Feedback Operational Europe Operational EU: Server-Side: Mail Routing - Office 365 Operational EU: Server-Side: Mail routing - Google Workspace Operational EU: Server-Side: Mail Routing - Exchange Operational EU: Server-Side: Signature Application Operational EU: Server-Side: Sent Items Update Operational EU: Client Side: Signature Application - Office 365 Operational EU: Client Side: Signature Application - Google Workspace Operational EU: Data: User Synchronization Operational EU: UI: Admin User Interface Operational EU: UI: New Customer Onboarding Operational EU: Analytics: Click Tracking Operational EU: Feedback Operational Germany Operational DE: Server-Side: Mail Routing - Office 365 Operational DE: Server-Side: Mail Routing - Exchange Operational DE: Server-Side: Signature Application Operational DE: Server-Side: Sent Items Update Operational DE: Client Side: Signature Application - Office 365 Operational DE: Data: User Synchronization Operational DE: UI: Admin User Interface Operational DE: UI: New Customer Onboarding Operational DE: Analytics: Click Tracking Operational DE: Feedback Operational DE: Server-Side: Mail Routing - Google Workspace Operational DE: Client Side: Signature Application - Google Workspace Operational UAE Operational UAE: Server-Side: Mail Routing - Office 365 Operational UAE: Server-Side: Mail Routing - Exchange Operational UAE: Server-Side: Signature Application Operational UAE: Server-Side: Sent Items Update Operational UAE: Client Side: Signature Application - Office 365 Operational UAE: Data: User Synchronization Operational UAE: UI: Admin User Interface Operational UAE: UI: New Customer Onboarding Operational UAE: Analytics: Click Tracking Operational UAE: Feedback Operational UK Operational UK: Server-Side: Mail Routing - Office 365 Operational UK: Server-Side: Mail Routing - Exchange Operational UK: Server-Side: Signature Application Operational UK: Server-Side: Sent Items Update Operational UK: Client Side: Signature Application - Office 365 Operational UK: Data: User Synchronization Operational UK: UI: Admin User Interface Operational UK: UI: New Customer Onboarding Operational UK: Analytics: Click Tracking Operational UK: Feedback Operational US Operational US: Server-Side: Mail Routing - Office 365 Operational US: Server-Side: Mail Routing - Google Workspace Operational US: Server-Side: Mail Routing - Exchange Operational US: Server-Side: Signature Application Operational US: Server-Side: Sent Items Update Operational US: Client Side: Signature Application - Office 365 Operational US: Client Side: Signature Application - Google Workspace Operational US: Data: User Synchronization Operational US: UI: Admin User Interface Operational US: UI: New Customer Onboarding Operational US: Analytics: Click Tracking Operational US: Feedback Operational UI: Authentication and Billing Portal Operational Client-Side: Outlook Add-In Deployment Operational Third-Party: Zoom Meeting Branding Operational Zoom Meetings Operational Zoom Marketplace Operational Zoom REST API Operational Zoom Web SDK Operational Operational Degraded Performance Partial Outage Major Outage Maintenance Major outage Partial outage No downtime recorded on this day. No data exists for this day. had a major outage. had a partial outage. Related No incidents or maintenance related to this downtime. Scheduled Maintenance Exclaimer Cloud Portal Service Maintenance Oct 3, 2026 09:00-10:10 UTC Exclaimer engineers will be conducting routine maintenance on backend Exclaimer services to improve system security. During this maintenance period, customers may find that certain experiences relating to creating new subscriptions or modifying existing subscriptions are delayed. Signatures application will continue to function normally throughout this time. If you have any questions or concerns, please reach out to our great support team, who will be more than happy to help answer any questions. Posted on Sep 28, 2026 - 10:52 UTC System Metrics Month Week Day Average Client Side Duration ? Fetching Average Server Side Duration ? Fetching Past Incidents Sep 30, 2026 No incidents reported today. Sep 29, 2026 No incidents reported. Sep 28, 2026 No incidents reported. Sep 27, 2026 Unresolved incident: Delivery delays for messages sent from Outlook and Exchange. Sep 26, 2026 No incidents reported. Sep 25, 2026 No incidents reported. Sep 24, 2026 No incidents reported. Sep 23, 2026 Delivery delays for messages sent from Gmail / Google Workspace Resolved - This incident has been resolved. Sep 23, 07:58 UTC Monitoring - Our engineers have confirmed this issue was caused by a change on Google's side, that we have implemented a code change to mitigate and will continue to work with Google to address the issue. Sep 22, 15:58 UTC Update - We are continuing to investigate this issue. Sep 22, 10:15 UTC Investigating - Exclaimer engineers are investigating a delivery delay affecting some messages sent from Gmail/Google Workspace to Exclaimer Cloud. Some of these messages may be retried by the sender and may appear as temporary deferrals rather than delivery failures. We are not currently aware of any confirmed message loss and will provide updates as we learn more. Sep 22, 10:08 UTC Sep 22, 2026 Sep 21, 2026 No incidents reported. Sep 20, 2026 No incidents reported. Sep 19, 2026 No incidents reported. Sep 18, 2026 No incidents reported. Sep 17, 2026 No incidents reported. Sep 16, 2026 No incidents reported. Incident History Powered by Atlassian Statuspage