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Founded in 2018 Prodigal builds AI products for consumer finance and collections operations. Founded in 2018, we serve over 100 financial companies with solutions that automate compliance monitoring, agent coaching, call scoring, and customer interactions. We understand the importance of providing clear information about our security practices and responsibilities so customers can confidently choose us as a trusted provider. Founded in 2018 | | | | Overview Compliances AI Posture Controls Resources Updates Compliances SOC 2 Compliant IRS 1075 Compliant PCI DSS 4.0.1 Compliant AI Security Posture Cost model Pay-per-use Human-in-loop Yes Stability https://trust.prodigaltech.com/ Training on customer data No training Accuracy 99.99% Data retention Contract-based Powered by Sprinto AI Controls Product security Production System User Review Situational Awareness For Incidents Vulnerability Remediation Process Data security Identity Validation Termination of Employment Production Databases Access Restriction Network security Limit Network Connections External System Connections Transmission Confidentiality App security Conspicuous Link To Privacy Notice Secure system modification Approval of Changes Endpoint security Malicious Code Protection (Anti-Malware) Full Device or Container-based Encryption Endpoint Security Validation Corporate security Code of Business Conduct Organizational Structure Roles & Responsibilities Resources Access Control Policy Policy Asset Management Policy Policy Business Continuity Plan Policy Vendor Management Policy Policy System Acquisition and Development Lifecycle Policy Policy Risk Assessment & Management Policy Policy Updates Prodigal Renewed SOC 2 Compliance Jan 22, 2026 Prodigal has successfully obtained SOC 2 certification, reinforcing its commitment to data security and privacy for its customers. PCI DSS compliance for ProPay and ProAgent Nov 7, 2025 Prodigal has successfully completed the third party audit for PCI DSS for ProPay and ProAgent products and both are now PCI DSS certified Prodigal Renewed PCI DSS v 4.0.1 Certification Sep 10, 2025 We're pleased to announce that Prodigal has successfully renewed our PCI DSS Level 1 v4.0.1 certification. This renewal demonstrates our continued commitment to maintaining the highest standards of payment card data security. Create your own Trust Center | Powered by