Snapshot 20115
Normalized text
Scripts and page chrome removed; this is what change detection compares.
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"content": "This incident has been resolved. The backlog of messages queued during the delay between 9:49 AM and 10:07 AM CT (10:49–11:07 AM ET) has been fully processed and delivered. New messages continue to be accepted and delivered normally. No messages were lost.\r\n\r\nIf you have questions about a specific message, please reach out to us at [email protected].",
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"content": "A subset of messages accepted between 2:15 pm and 2:35 pm EDT on September 22 (18:15 – 18:35 UTC) were held in queue due to a processing issue instead of being delivered immediately. Those messages were fully processed and delivered at 3:38 pm EDT on September 24 (19:38 UTC).\r\n\r\nNo messages were lost. Messages accepted outside of this 20-minute window were not affected and were delivered normally.\r\n\r\nIf you have questions about a specific message, please reach out to us at [email protected].",
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"content": "Some users were experiencing problems with our service from 4:15 pm to 5:25 pm EDT, resulting in a page titled \"Something went wrong\". We have identified the root of the issue and have applied a remediating solution.\r\nIf you are still encountering this page after clearing your site data, cache \u0026 cookies, please reach out to us at [email protected].",
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"content": "We've now resolved the incident. Stats data has caught up and is now displaying in real time. This issue occurred from approximately 13:45 EDT to 16:25 EDT on August 24, 2026.\r\n\r\nThank you for your patience. ",
"created_at": "2026-08-24T21:05:01.790Z",
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"content": "The issue is now fully resolved. We are continuing to improve our systems, observability, and monitoring to prevent future occurrences. Thank you for your patience.\r\n\r\nStarting August 18th at ~9:34am CT (~14:34 UTC), Postmark experienced delays in delivering open webhook events. New open events resumed delivery on August 19th at ~8:47am CT (~13:47 UTC), and all backlogged events completed re-delivery at ~4:52pm CT (~21:52 UTC).",
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"content": "The maintenance is now complete. Thanks for your patience.",
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"content": "The issue has been resolved after additional monitoring into the early morning. Thank you for your patience.",
"created_at": "2026-08-15T13:25:15.753Z",
"id": 51216628,
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"id": 506270,
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"content": "The maintenance is now complete. Thanks for your patience.",
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"id": 51215065,
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"id": 505353,
"latest_update": {
"content": "The scheduled maintenance is now underway. We'll keep you updated on our progress.",
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"id": 51213027,
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"id": 504920,
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"content": "We will be rescheduling the planned maintenance. Another status with the updated schedule will be posted.",
"created_at": "2026-07-21T21:24:14.264Z",
"id": 51211703,
"state": "cancelled",
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"id": 503440,
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"content": "We've now resolved the incident. Thanks for your patience.",
"created_at": "2026-07-07T01:06:26.695Z",
"id": 51207140,
"state": "resolved",
"updated_at": "2026-07-07T01:06:26.695Z",
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"id": 500686,
"latest_update": {
"content": "All previously backlogged events have been processed. The issue occurred starting on June 11th at approximately 3:36am to June 12th 1:01pm CT (June 11th 08:36 – June 12th 18:01 UTC).\r\n\r\nThank you for your patience. We will continue to improve our systems.",
"created_at": "2026-06-12T18:36:53.261Z",
"id": 51198128,
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"updated_at": "2026-06-12T18:36:53.261Z",
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"subject": "Bounce Event Delays",
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"id": 499743,
"latest_update": {
"content": "The backlog of messages have been sent and system performance has returned to its expected state. Sending delays occurred between 4:50 – 6:35pm CT (21:50 – 23:35 UTC) for both transactional and broadcast mail. Engineering will continue to monitor.",
"created_at": "2026-06-05T00:36:17.875Z",
"id": 51195714,
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"id": 499290,
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"content": "The issue has been resolved. Thank for your patience.",
"created_at": "2026-06-02T19:25:20.588Z",
"id": 51195094,
"state": "resolved",
"updated_at": "2026-06-02T19:25:20.588Z",
"url": "https://status.postmarkapp.com/notices/vfzkyd1htwwniiks-statistics-reporting-delays#update-51195094"
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"url": "https://status.postmarkapp.com/notices/vfzkyd1htwwniiks-statistics-reporting-delays"
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"id": 498438,
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"content": "The issue has been resolved.",
"created_at": "2026-05-28T20:21:28.181Z",
"id": 51192869,
"state": "resolved",
"updated_at": "2026-05-28T20:21:28.181Z",
"url": "https://status.postmarkapp.com/notices/3614pxysfyycr3jn-inbound-reporting-delays#update-51192869"
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"url": "https://status.postmarkapp.com/notices/3614pxysfyycr3jn-inbound-reporting-delays"
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"id": 498039,
"latest_update": {
"content": "The issue has been resolved.",
"created_at": "2026-05-26T17:45:29.512Z",
"id": 51191935,
"state": "resolved",
"updated_at": "2026-05-26T17:45:29.512Z",
"url": "https://status.postmarkapp.com/notices/uitqd9oy67fmwqbg-webhook-delays#update-51191935"
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"state": "resolved",
"subject": "Webhook Delays",
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"updated_at": "2026-05-28T20:23:50.564Z",
"url": "https://status.postmarkapp.com/notices/uitqd9oy67fmwqbg-webhook-delays"
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{
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"created_at": "2026-04-21T22:10:31.306Z",
"ended_at": "2026-04-21T23:40:27.944Z",
"id": 493059,
"latest_update": {
"content": "Good news - this issue has been resolved and everything should be working normally now. We're continuing to monitor closely to make sure everything stays stable. Thank you so much for your patience while we worked through this.",
"created_at": "2026-04-21T23:40:27.950Z",
"id": 51180122,
"state": "resolved",
"updated_at": "2026-04-21T23:40:27.950Z",
"url": "https://status.postmarkapp.com/notices/p5t8a0r5kk9kutrz-smtp-sending-delays-in-the-european-union#update-51180122"
},
"links": {
"self": "/api/v1/notices/493059"
},
"state": "resolved",
"subject": "SMTP Sending Delays in the European Union",
"tag_list": [],
"timeline_state": "past_distant",
"type": "unplanned",
"updated_at": "2026-04-28T23:41:23.325Z",
"url": "https://status.postmarkapp.com/notices/p5t8a0r5kk9kutrz-smtp-sending-delays-in-the-european-union"
},
{
"began_at": "2026-04-08T20:50:00.000Z",
"created_at": "2026-04-10T02:27:34.073Z",
"ended_at": "2026-04-09T02:53:00.000Z",
"id": 491913,
"latest_update": {
"content": "**[UPDATE]** We determined that yesterday's network instability was caused by a widespread Google (Gmail) outage.\r\n\r\nYou can find more information on Google’s Status Dashboard here: https://www.google.com/appsstatus/dashboard/incidents/224ozRqzW4sFBDK8hLnT\r\n\r\nWe will share an additional update regarding our internal action items later today.",
"created_at": "2026-04-10T17:15:11.127Z",
"id": 51177420,
"state": "resolved",
"updated_at": "2026-04-10T17:15:11.127Z",
"url": "https://status.postmarkapp.com/notices/udmp2fp4itbkeahh-inbound-smtp-delivery-delays-network-connectivity-issues#update-51177420"
},
"links": {
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},
"state": "resolved",
"subject": "Inbound \u0026 SMTP Delivery Delays (Network Connectivity Issues)",
"tag_list": [],
"timeline_state": "past_distant",
"type": "unplanned",
"updated_at": "2026-04-16T02:53:07.277Z",
"url": "https://status.postmarkapp.com/notices/udmp2fp4itbkeahh-inbound-smtp-delivery-delays-network-connectivity-issues"
},
{
"began_at": "2026-04-02T19:00:00.000Z",
"created_at": "2026-04-03T03:08:44.280Z",
"ended_at": "2026-04-03T05:08:00.000Z",
"id": 491225,
"latest_update": {
"content": "**[UPDATE]** On **April 2nd** starting at **~07:00pm UTC**, Postmark experienced an incident that resulted in delayed message delivery and webhook notifications for some customers. The issue was caused by an infrastructure configuration change that disrupted internal mail routing. While messages were safely queued in a \"Processing\" state, they were not delivered until the routing configuration was restored.\r\n\r\nService was restored on **April 3rd at ~4:20am UTC** and the backlog of queued messages began sending immediately. **No data was lost during this event.**\r\n\r\nWe have since implemented additional monitoring on our internal routing and surrounding sending services to ensure our teams are alerted to processing bottlenecks immediately. We sincerely apologize for the delay and will continue to improve.",
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]
}