Snapshot 20450
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Scripts and page chrome removed; this is what change detection compares.
{
"pages": [
{
"end_time": "2026-09-30T23:59:59-07:00",
"months": [
{
"incidents": [],
"name": "September",
"year": 2026
},
{
"incidents": [],
"name": "August",
"year": 2026
},
{
"incidents": [],
"name": "July",
"year": 2026
}
],
"start_time": "2026-07-01T00:00:00-07:00",
"time_zone": "Pacific Time (US \u0026 Canada)"
},
{
"end_time": "2026-06-30T23:59:59-07:00",
"months": [
{
"incidents": [
{
"code": "kzm55s5glgbb",
"impact": "major",
"message": "We have released a fix for this issue, and customers using Egnyte should no longer be experiencing these errors. We are continuing to monitor to ensure stability, and a Root Cause Analysis will be shared here when available.",
"name": "Egnyte Connection Errors",
"timestamp": "Jun \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e08:46\u003c/var\u003e - \u003cvar data-var='time'\u003e10:48\u003c/var\u003e PDT"
}
],
"name": "June",
"year": 2026
},
{
"incidents": [
{
"code": "3dqj144njs9h",
"impact": "major",
"message": "A fix has been released for this issue, and customers should no longer receive these \"Something Went Wrong\" errors. If you continue to receive the error, refreshing your browser will resolve it. We will continue to monitor, and a Root Cause Analysis will be posted here once available.",
"name": "Something Went Wrong Errors",
"timestamp": "May \u003cvar data-var='date'\u003e19\u003c/var\u003e, \u003cvar data-var='time'\u003e13:18\u003c/var\u003e - May \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e12:42\u003c/var\u003e PDT"
},
{
"code": "7l72dcjssxp6",
"impact": "major",
"message": "We have released a fix for this issue, and Trial Balances uploaded via the FloQast Connect SFTP server are now being successfully processed again. We will continue to monitor and will share a Root Cause Analysis here when it is available.",
"name": "FloQast Connect SFTP: Trial Balance Upload Failures (APAC)",
"timestamp": "May \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e15:56\u003c/var\u003e - \u003cvar data-var='time'\u003e16:47\u003c/var\u003e PDT"
},
{
"code": "s82pyhmtyjhn",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Request Agent Dashboard and Evidence Request Load Failures",
"timestamp": "May \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e12:13\u003c/var\u003e - \u003cvar data-var='time'\u003e13:59\u003c/var\u003e PDT"
},
{
"code": "z9xlj2qzfbkf",
"impact": "critical",
"message": "This incident has been fully resolved. US customers can access FloQast as normal. \n\nA Root Cause Analysis will be published on this page shortly. We apologize for the disruption and thank you for your patience.",
"name": "\"Something Went Wrong\" errors attempting to access FloQast",
"timestamp": "May \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e15:27\u003c/var\u003e - \u003cvar data-var='time'\u003e16:27\u003c/var\u003e PDT"
},
{
"code": "y7n47yps10lh",
"impact": "major",
"message": "The issue affecting transaction syncing has been resolved. Transactions should now be pulling in as expected for all connected clients. If you continue to experience any issues, please contact our support team.",
"name": "AutoRec Matching: Transaction Import and NetSuite Sync Disruption",
"timestamp": "May \u003cvar data-var='date'\u003e8\u003c/var\u003e, \u003cvar data-var='time'\u003e08:25\u003c/var\u003e - \u003cvar data-var='time'\u003e13:48\u003c/var\u003e PDT"
},
{
"code": "zq6s7x28v4gw",
"impact": "minor",
"message": "The fix for this issue has been released. Users may experience a brief delay as the backlog of queued notifications is processed. We are continuing to monitor the situation and will share a Root Cause Analysis here when available.",
"name": "Review Note notifications are not being received for US clients.",
"timestamp": "May \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e16:20\u003c/var\u003e - \u003cvar data-var='time'\u003e17:58\u003c/var\u003e PDT"
},
{
"code": "0vs262tmfkbb",
"impact": "major",
"message": "The fix for this incident has finished deploying. A full RCA will be shared in this posting as soon as it is available.",
"name": "Lambda Errors and Runtime Errors Experienced Throughout the Application",
"timestamp": "May \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e07:28\u003c/var\u003e - \u003cvar data-var='time'\u003e16:18\u003c/var\u003e PDT"
},
{
"code": "xzdfh021z2lh",
"impact": "minor",
"message": "The fix for this issue has been released, and users should no longer be receiving errors when navigating the Single Workflow Dashboard. We are continuing to monitor performance, and a Root Cause Analysis will be shared here when it is available.",
"name": "Errors Navigating the Single Workflow Dashboard",
"timestamp": "May \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e08:53\u003c/var\u003e - \u003cvar data-var='time'\u003e13:04\u003c/var\u003e PDT"
}
],
"name": "May",
"year": 2026
},
{
"incidents": [
{
"code": "rssdvmg1t2b7",
"impact": "minor",
"message": "We have successfully deployed a fix and confirmed that changes made through the All Entities Reconciliation Template are now syncing correctly to the Reconciliations tab. A formal Root Cause Analysis (RCA) will be shared here once it is available. If there are any recent changes made via the All Entities Reconciliation Template that you do not see applied, re-applying the template should resolve the issue.",
"name": "Issues Updating Reconciliations via the All Entities Reconciliation Template",
"timestamp": "Apr \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e14:26\u003c/var\u003e - Apr \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e15:16\u003c/var\u003e PDT"
},
{
"code": "wz2b2lxt3s2x",
"impact": "critical",
"message": "This incident has been resolved.",
"name": "We are receiving reports of file processing failures when files are provided via sFTP",
"timestamp": "Apr \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e13:00\u003c/var\u003e - Apr \u003cvar data-var='date'\u003e8\u003c/var\u003e, \u003cvar data-var='time'\u003e07:55\u003c/var\u003e PDT"
},
{
"code": "kp56nyk6ykcs",
"impact": "critical",
"message": "This incident has been resolved.",
"name": "Reports of \"Something Went Wrong\" errors being received in various parts of the application.",
"timestamp": "Apr \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e00:15\u003c/var\u003e - \u003cvar data-var='time'\u003e09:35\u003c/var\u003e PDT"
},
{
"code": "gl5wb55g4tsx",
"impact": "critical",
"message": "The fix for this has been deployed, and the incident has been resolved.",
"name": "403 Permissions Error Response on sending API Requests to Specific Endpoints",
"timestamp": "Apr \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e06:54\u003c/var\u003e - \u003cvar data-var='time'\u003e10:46\u003c/var\u003e PDT"
}
],
"name": "April",
"year": 2026
}
],
"start_time": "2026-04-01T00:00:00-07:00",
"time_zone": "Pacific Time (US \u0026 Canada)"
},
{
"end_time": "2026-03-31T23:59:59-07:00",
"months": [
{
"incidents": [
{
"code": "zt4bzgcwg9sh",
"impact": "critical",
"message": "The fix has been deployed to all regions, and functionality is now restored. We will continue monitoring for any unexpected behavior.",
"name": "Admin Settings pages not loading",
"timestamp": "Mar \u003cvar data-var='date'\u003e31\u003c/var\u003e, \u003cvar data-var='time'\u003e16:40\u003c/var\u003e - \u003cvar data-var='time'\u003e17:02\u003c/var\u003e PDT"
}
],
"name": "March",
"year": 2026
},
{
"incidents": [
{
"code": "27vt25cc0j21",
"impact": "major",
"message": "Resolution:\nReverting the recent deployment fixed the issue.",
"name": "Experiencing TB Folder 500 errors",
"timestamp": "Feb \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e13:00\u003c/var\u003e - \u003cvar data-var='time'\u003e16:00\u003c/var\u003e PST"
},
{
"code": "0qtpmpy2c53h",
"impact": "minor",
"message": "This issue has been resolved after a newly introduced configuration requirement was made between FloQast and OpenAI. New regional configurations are now in place, and our team has validated that matching rules can be created in all three FloQast regional databases again (US, EU, AU).",
"name": "500 error displays when AI generating a rule within Matching.",
"timestamp": "Feb \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e07:06\u003c/var\u003e - \u003cvar data-var='time'\u003e07:42\u003c/var\u003e PST"
},
{
"code": "znpf8pssvk9p",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Possible duplication of Checklist items",
"timestamp": "Feb \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e07:54\u003c/var\u003e - \u003cvar data-var='time'\u003e12:30\u003c/var\u003e PST"
},
{
"code": "0qzghx1010wj",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "EMEA and APAC - Error message displays when clicking on a review note in the Checklist module.",
"timestamp": "Feb \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e05:57\u003c/var\u003e - \u003cvar data-var='time'\u003e07:20\u003c/var\u003e PST"
},
{
"code": "mm4gbxvyvftl",
"impact": "minor",
"message": "A fix has been implemented, and the issue is confirmed resolved.",
"name": "Journal Entry Management Module 500 Errors",
"timestamp": "Feb \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e13:38\u003c/var\u003e - \u003cvar data-var='time'\u003e14:07\u003c/var\u003e PST"
},
{
"code": "8spvqyx5d8ty",
"impact": "critical",
"message": "This issue has been resolved, and the Transform AI Agents page is now fully operational. A Root Cause Analysis will be posted here when available.",
"name": "Transform AI Agents Unavailable",
"timestamp": "Feb \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e12:35\u003c/var\u003e - \u003cvar data-var='time'\u003e13:12\u003c/var\u003e PST"
}
],
"name": "February",
"year": 2026
},
{
"incidents": [
{
"code": "mjn7ry4h9hkl",
"impact": "minor",
"message": "We have released a fix for this issue, and AutoRec and AI Matching can now be accessed from the Folders tab successfully. We are continuing to monitor for any further issues, and a Root Cause Analysis will be posted here when available.",
"name": "Issues Accessing AutoRec and AI Matching via the Folders tab",
"timestamp": "Jan \u003cvar data-var='date'\u003e29\u003c/var\u003e, \u003cvar data-var='time'\u003e07:00\u003c/var\u003e - \u003cvar data-var='time'\u003e13:03\u003c/var\u003e PST"
},
{
"code": "h4320p56db7d",
"impact": "minor",
"message": "The fix has been deployed, and we are seeing successes in each environment once again. We will continue to monitor and follow up on this post, including a root cause analysis, as soon as it is available.",
"name": "Quickbooks Online Integration Refreshes Failing To Complete",
"timestamp": "Jan \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e09:10\u003c/var\u003e - \u003cvar data-var='time'\u003e15:33\u003c/var\u003e PST"
}
],
"name": "January",
"year": 2026
}
],
"start_time": "2026-01-01T00:00:00-08:00",
"time_zone": "Pacific Time (US \u0026 Canada)"
},
{
"end_time": "2025-12-31T23:59:59-08:00",
"months": [
{
"incidents": [
{
"code": "n6c8w0ydfdjh",
"impact": "critical",
"message": "Certain audit log events are not appearing within the audit log export during an impacted period.",
"name": "Audit Log Event Capture",
"timestamp": "Dec \u003cvar data-var='date'\u003e19\u003c/var\u003e, \u003cvar data-var='time'\u003e14:15\u003c/var\u003e - \u003cvar data-var='time'\u003e14:15\u003c/var\u003e PST"
},
{
"code": "7hr07dpbzs00",
"impact": "minor",
"message": "The fix for this issue has been released, and we have confirmed that linking documents to Checklist Items is working as expected. A Root Cause Analysis will be posted here when available.",
"name": "Issues Linking Documents to Checklist Items",
"timestamp": "Dec \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e15:40\u003c/var\u003e - \u003cvar data-var='time'\u003e16:56\u003c/var\u003e PST"
},
{
"code": "4chf0bdl4zct",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Errors in AI Transaction Matching",
"timestamp": "Dec \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e13:48\u003c/var\u003e - \u003cvar data-var='time'\u003e14:29\u003c/var\u003e PST"
},
{
"code": "9z5mhszxnhyf",
"impact": "none",
"message": "A release to improve security was deployed, which had the unintended consequence of overrestricting the ability to write Trial Balance files to cloud storage folders. As a result of this, trial balances sent via sFTP for environments with specific configurations failed to upload successfully between 7:30pm EST 12/2, and 10:45am EST 12/3.",
"name": "Trial Balance Upload Failures via sFTP",
"timestamp": "Dec \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e07:45\u003c/var\u003e - \u003cvar data-var='time'\u003e07:45\u003c/var\u003e PST"
}
],
"name": "December",
"year": 2025
},
{
"incidents": [],
"name": "November",
"year": 2025
},
{
"incidents": [
{
"code": "0wlz75fnbc73",
"impact": "critical",
"message": "This incident has been resolved.",
"name": "Issue Fetching GL Balances from Quickbooks Online",
"timestamp": "Oct \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e06:23\u003c/var\u003e - \u003cvar data-var='time'\u003e12:45\u003c/var\u003e PDT"
}
],
"name": "October",
"year": 2025
}
],
"start_time": "2025-10-01T00:00:00-07:00",
"time_zone": "Pacific Time (US \u0026 Canada)"
}
]
}